24. Secrets of the Concierge
1.Conversations at the center of the business
25. Secrets of the Concierge
1.Conversations at the center of the business
2. Reduce your sphere of control to increase
your sphere of influence
26. Secrets of the Concierge
1.Conversations at the center of the business
2. Reduce your sphere of control to increase
your sphere of influence
3. Smash the silos
27. I.
Conversations at the
center of the business
“Markets are conversations”
-The Cluetrain Manifesto