Strategic mgmt & bus policy by thomas l. wheelen (10th edition)
1. CHAPTER 1
Basic Concepts
of Strategic
Management
STRATEGIC MANAGEMENT & BUSINESS POLICY
10TH EDITION
THOMAS L. WHEELEN J. DAVID HUNGER
1-1
2. Basic Concepts of Strategic Management
Globalization
Internationalization of markets and corporations
Global (worldwide) markets rather than national
markets
Electronic Commerce
Use of the Internet to conduct business
transactions
Basis for competition on a more strategic level rather
than traditional focus on product features and costs
1-2
3. Basic Concepts of Strategic Management
Electronic Commerce -- Trends
• Forcing company transformation
• Market access & branding changing –
disintermediation of traditional
distribution channels
• Balance of power shift to consumer
• Competition changing
1-3
4. Basic Concepts of Strategic Management
Electronic Commerce -- Trends
• Pace of business increasing
• Internet purchasing beyond traditional
boundaries
• Knowledge key asset – source of
competitive advantage
1-4
7. Basic Concepts of Strategic Management
Highly Rated Benefits
• Clearer sense of strategic vision
• Sharper focus on strategic importance
• Improved understanding of changing
environment
1-7
8. Basic Concepts of Strategic Management
Not Always a Formal Process
• Where is the organization now? (not
where do we hope it is)
• If no changes are made, where will the
organization be in 1,2,5 or 10 years?
• What specific actions should
management undertake?
• What are the risks and payoffs?
1-8
9. Basic Concepts of Strategic Management
Basic Elements of the Strategic
Management Process
1-9
13. Strategy Formulation
Development of long-range plans for
effective management of opportunities
and threats in light of corporate
strengths and weaknesses
1-13
14. Strategy Formulation
Mission Statement
• Purpose/reason for organization
• Promotes shared expectations
• Communicates public image
• Who we are; what we do; what we
aspire to
1-14
15. Organizational Adaptation
Organization “fit” with environment
• Theory of population ecology
• Institution theory
• Strategic choice perspective
• Organizational learning theory
1-15
17. Learning Organizations
An organization skilled at creating,
acquiring, and transferring
knowledge and at modifying its
behavior to reflect new knowledge
and insights
1-17
18. Learning Organizations
4 Chief Activities
• Systematic problem solving
• New approach experimentation
• Learning from experiences
• Intra-organization knowledge transfer
1-18
32. Corporate Governance
The relationship among the board of
directors, top management, and
shareholders – determining the direction
and performance of the corporation
1-32
35. Board of Directors
Members --
–Inside directors
•“management directors”
•Officers or execs employed by the firm
–Outside directors
•“non-management directors”
•Execs of other firms not employed by the
board’s corporation
1-35
36. Agency Theory
Agency Problem –
–Objectives of owners & agents in conflict
–Difficult for owners to verify agent performance
Risk Sharing Problem –
–Owners & agents risk assessment in conflict
1-36
37. Stewardship Theory
Executives more motivated to act in best
interest of the corporation than their own
self-interests. Theory that over time, senior
executives tend to view corporation as
extension of selves.
1-37
38. Board of Directors
When Outsiders can be considered Insiders
–Affiliated Directors
–Retired Directors
–Family Directors
1-38
41. Board of Directors
Nominations & Elections
–Traditional Approach
•CEO invitation to membership
•Shareholders approval in annual proxy statement
•All nominees usually elected
1-41
57. Social Responsibility
Milton Friedman
There is one and only one social responsibility of
business—to use its resources and engage in
activities designed to increase its profits so long
as it stays within the rules of the game, which is
to say, engages in open and free competition
without deception or fraud.
1-57
63. Ethical Decision Making
Corporate practices --
–Massive write-downs and restatements of profit
–Misclassification of expenses as capital
expenditures
–Pirating corporate assets for personal gain
1-63
65. Reasons for Unethical Behavior
Provocative Question --
–Why are businesspeople perceived to be
acting unethically?
1-65
66. Reasons for Unethical Behavior
Perceptions caused by --
–Not aware of impropriety
–Cultural norms and values vary
–Governance systems based on rule or
relationships
–Differences in values between
businesspeople and key stakeholders
1-66
67. Reasons for Unethical Behavior
Allport-Vernon-Lindzey Study of Values --
–Aesthetic
–Economic
–Political
–Religious
–Social
–Theoretical
1-67
68. Reasons for Unethical Behavior
Most common reasons for bending rules --
–Organizational performance required it
–Ambiguous or out of date rules
–Pressure from others – everyone else does it
1-68
69. Moral Relativism
Morality is relative to some personal, social,
or cultural standard and there is no method
for deciding whether one decision is better
than another.
1-69
70. Kohlberg’s Levels of Moral Development
1. Preconventional level
–Characterized by a concern for self
•Personal interest
•Avoidance of punishment
1-70
71. Kohlberg’s Levels of Moral Development
2. Conventional level
–Characterized consideration of society’s values
•External code of conduct
1-71
72. Kohlberg’s Levels of Moral Development
3. Principled level
–Characterized by adherence to internal moral
code
•Universal values or principles
1-72
75. Encouraging Ethical Behavior
Approaches to Ethical Behavior
–Utilitarian
•Judged by consequences
–Individual Rights
•Fundamental rights in all decisions
–Justice
•Distribution in equitable fashion
1-75
77. Strategy Bits
192 U.S. companies surveyed --
–92% monitored employees use of e-mail/Internet
–26% monitored employees electronic activities all
the time
–Almost none had checks in place to protect
employees privacy
1-77
89. Transformational Sociocultural Trends
8 Current Trends –
–Increasing environmental awareness
–Growing health consciousness
–Expanding seniors market
–Impact of the Generation Y boomlet
–Declining mass market
–Changing pace and location of life
–Changing household composition
–Increasing diversity of workforce & market
1-89
93. Ethical Decision Making
Corporate practices --
–Massive write-downs and restatements of profit
–Misclassification of expenses as capital
expenditures
–Pirating corporate assets for personal gain
1-93
97. Porter’s Approach to Industry Analysis
Threat of New Entrants –
–Economies of scale
–Product differentiation
–Capital requirements
–Switching costs
–Access to distribution channels
–Cost disadvantages
–Government policy
1-97
98. Porter’s Approach to Industry Analysis
Rivalry Among Existing Firms –
–Number of competitors
–Rate of industry growth
–Product or service characteristics
–Amount of fixed costs
–Capacity
–Height of exit barriers
–Diversity of rivals
1-98
99. Porter’s Approach to Industry Analysis
•Threat of Substitute Products or Services
•Bargaining Power of Buyers
•Bargaining Power of Suppliers
•Relative Power of Other Stakeholders
1-99
109. CHAPTER 5
Internal
Scanning:
Organizational
Analysis
STRATEGIC MANAGEMENT & BUSINESS POLICY
10TH EDITION
THOMAS L. WHEELEN J. DAVID HUNGER
1-109
110. Resource-Based Approach to Organizational Analysis
Internal strategic factors --
–Critical strengths and weaknesses that are
likely to determine if the firm will be able to take
advantage of opportunities while avoiding
threats
1-110
119. Business Models
Types of Models --
–Customer Solutions Model
–Profit Pyramid Model
–Multi-Component System/Installed Base Model
–Advertising Model
–Switchboard Model
1-119
120. Business Models
Types of Models --
–Time Model
–Efficiency Model
–Blockbuster Model
–Profit Multiplier Model
–Entrepreneurial Model
–De Facto Standard Model
1-120
121. Value-Chain Analysis
Linked set of value-creating activities
beginning with basic raw material and
ending with distributors getting final
goods into hands of customers
1-121
127. Corporate Culture
Collection of beliefs, expectations, and
values learned and shared by a
corporation’s members and
transmitted from one generation of
employees to another
1-127
133. Strategic Human Resource Management Issues
HRM –
–Increasing use of teams
–Union relations
–Temporary workers
–Quality of work life
–Human diversity
1-133
136. CHAPTER 6
Strategy Formulation:
Situation Analysis &
Business Strategy
STRATEGIC MANAGEMENT & BUSINESS POLICY
10TH EDITION
THOMAS L. WHEELEN J. DAVID HUNGER
1-136
138. Situational Analysis
--process of finding a strategic fit
between external opportunities and
internal strengths while working around
external threats and internal weaknesses
1-138
146. Business Strategy
Focuses on improving competitive
position of company’s products or
services within the specific industry or
market segment
1-146
156. Risks of Generic Strategies
Risks of Cost Leadership Risks of Differentiation Risks of Focus
Risks of Cost Leadership
Cost leadership is not Risks of Differentiation
Differentiation is not Risks of Focus
The focus strategy is
Cost leadership is not
sustained: Differentiation is not
sustained: The focus strategy is
imitated:
• sustained: imitate.
Competitors • sustained: imitate.
Competitors imitated:
The target segment becomes
• Competitors imitate.
• Technology changes. • Competitors imitate.
• Bases for differentiation The target segment becomes
structurally unattractive:
• • Technology changes.
Other bases for cost • Bases less important to
become for differentiation • structurally unattractive:
Structure erodes.
• Other bases for cost
leadership erode. buyers. less important to
become • Structure erodes.
• Demand disappears.
leadership erode.
Proximity in differentiation is buyers.
Cost proximity is lost. • Demand disappears.
Broadly targeted competitors
Proximity in differentiation is
lost. Cost proximity is lost.
Differentiation focusers Broadly targeted competitors
overwhelm the segment:
lost.
Cost focusers achieve even Differentiation focusers
achieve even greater • overwhelm the segment:
The segment’s
lower cost in segments. even
Cost focusers achieve differentiation ingreater
achieve even segments. • The segment’sother
differences from
lower cost in segments. differentiation in segments. segments narrow. other
differences from
segments narrow.
• The advantages of a
•broad advantages of a
The line increase.
Newbroad linesubsegment
focusers increase.
New focusers subsegment
the industry.
the industry.
1-156
167. Corporate Strategy
Directional Strategy –
–Orientation toward growth
•Expansion, contraction, status quo
•Concentration or diversification
•Internal development or acquisitions, mergers, or
alliances
1-167
182. Corporate Strategy
Portfolio Analysis --
–Resource commitment on best products to
ensure continued success
–Resource commitment on new costly products
high risk
1-182
184. GE Business Screen (Portfolio Analysis)
C
Winners Winners
A Question
High B Marks
D
Industry Attractiveness
Winners
E Average
Businesses
Medium F
Losers
H
Losers
G
Low
Profit
Producers Losers
Strong Average Weak
Business Strength/Competitive Position
1-184
187. CHAPTER 8 Strategy
Formulation: Functional
Strategy & Strategic
Choice
STRATEGIC MANAGEMENT & BUSINESS POLICY
10TH EDITION
THOMAS L. WHEELEN J. DAVID HUNGER
1-187
188. Functional Strategy
The approach a functional area takes to
achieve corporate and business unit
objectives and strategies by maximizing
resource productivity
1-188
199. Functional Strategy
Outsourcing errors –
–Activities that should not be outsourced
–Wrong vendor selection
–Writing poor contract
–Overlooking personnel issues
–Hidden costs of outsourcing
–Failing to plan exit strategy
1-199
209. CHAPTER 9 Strategy
Implementation:
Organizing for Action
STRATEGIC MANAGEMENT & BUSINESS POLICY
10TH EDITION
THOMAS L. WHEELEN J. DAVID HUNGER
1-209
210. Strategy Implementation
--Sum total of activities & choices
required for strategic plan execution
--Strategy implementation through
programs, budgets, and procedures
1-210
227. Strategy Implementation
International Development Stages–
–Domestic company
–Domestic company w/export division
–Domestic company w/int’l division
–MNC w/multidomestic emphasis
–MNC w/global emphasis
1-227