1. Business Process Reengineering

2. Business Process Reengineering

3. BPR
Business process reengineering is the technique that
concentrates on the improvement of key business processes to
ensure that outputs are delivered with speed, service and
quality.

4. 3 Dimensions of BPR
1. Speed
2. Service
3. Quality

5. BPR - Radical improvement
Reengineering is all about reinventing the entire organization - including
its people, structures - rather than just processes. Organizations
looking for radical improvement need BPR.

6. Why Reengineer ?
People are limited and simple. The organizations had to design very
simple tasks and jobs for them to do . This in turn led to complex
organizational systems , because when the work that is being done is
simple and fragmented we need a lot of overhead to tie it all together.
Result - high cost , poor quality and bad service.

7. 5 steps in Reengineering
Develop business vision and process objectives
Identify processes to be redesigned
Understand and measure existing processes
Identify information technology levels
Design and build a prototype of the process

8. BPR : Where to start.
Forget what your competitor is doing . Take , instead , a clean sheet of
paper and design your process the way you would have done it had
you started from scratch.

9. BPR - Key Business Processes
Starting afresh enables an organization to identify the Key Business
Processes and ordinary business processes. KBP’s offer maximum
value propositions to the customer .Ordinary business processes offer
little or no value propositions to customers.

10. FICCI CE