This presentation discusses the importance of listening. It defines listening as the ability to understand and respond effectively, noting that 45% of time is spent listening. Good listening involves carefully listening to understand every word in order to act efficiently. Active listening builds stronger relationships by making people feel accepted and acknowledged, creates openness and reduces stress. However, barriers like distractions, preparing a response, and biases can interfere with effective listening. The presentation emphasizes that listening is key to understanding people.

1. Presentation on
The Art of Listening
Presentation By:-
Koustav Kundu
Mohit Garg

2. What Is Listening ?
• Listening is the ability to understand and respond
effectively.
• It is psychological process which require more
attention.
• Almost 45% of time we spend in listening.
• An essential management and leadership skill.
• A process of receiving, interpreting and reacting to
a message.
“Every Good Conversions Starts with Good Listening”

4. But there are a few simple and
basic steps that are very
important for the action. Those
basic steps are first Listen
carefully and then understanding
every word correctly.
ACT
These basic and simple steps will lead
to acting efficiently and effectively.

5. Listening is the most powerful form of
acknowledgment.
…a way of saying,

8. Importance of Active Listening

9. Listening builds stronger
relationships
…creates a desire to cooperate among people
because they feel accepted and acknowledged.

10. Listening creates acceptance and openness
…conveys the message that “I am not judging you.”

11. Listening leads to learning
…openness encourages personal
growth and learning

12. Listening reduces stress and tension
…minimizes confusion and misunderstanding, eliminating
related stress and tension

14. Barriers to Listening
 Uninteresting Topics
 Speaker’s Delivery
 External Distractions
 Mentally Preparing Response
 Listening for Facts
 Personal Bias
 Language/Culture Differences
 Fake Attention

19. The most basic of all human needs is the need to
understand and be understood. The best way to
understand people is to listen to them.
— Ralph Nichols

20. For your Attention
And For Listening Us!!