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Mohideen Khader
Skills Summary
Project Management:
DisasterRecovery
Storage Projects
SystemsEngineering
Infrastructure Architecture
Waterfall &Agile
IT Project Lifecycle:
RequirementsAnalysis
Costing& Budgeting
ProjectScheduling
Testing/QA/Rollout/Support
Value-AddedLeadership:
Team Building&Mentoring
ClientRelations
Pre-SalesSolutionsConsultation
Cross-FunctionalSupervision
Vendor/ClientManagement
AccountManagement
Career Progression
 HEWLETT PACKARDENTERPRISE, ACCOUNTDELIVERY MANAGER, 2016 to Present
 HEWLETT PACKARD,PROJECT MANAGERIII, 2009 to 2016
 HEWLETT PACKARD, TECHNOLOGYCONSULTANTIII, 2006 to 2009
 LEVEL3 COMMUNICATION , SYSTEMS ANALYST,1999 to 2006
 OGCI PETRO SKILLS, BUSINESS CONSULTANT, 1998 to 1999
 SHELL INTERNATIONAL, BUSINESS CONSULTANT, 1997 to 1998
 SALMA LEATHERS, PROCESS ENGINEER, 1993 to 1996
Work Experience
Account DeliveryManager
Client:Ryder
Key responsibilities:
 Improvementof overallprojectdeliveryby streamliningprocessesandimplementing bestpractices
for the PMs and the PgM
 ContinuousimprovementplanforOperations
 Ensure projectsare deliveredwithinagreedmargins
 Prioritize change requestsfromthe client
 Ensure that the clientsatisfactiondashboardstaysgreen
 Upsellingof productsandservicestothe client(likemigrationtoleveragedSAN andbackup&
recoverysolutions)
 Maintenance andimprovementof relationshipsfromthe VPandDirectorof Infrastructure tosenior
managementteamsatRyder
 Technologiesandrepresentative projects: VMWare, HyperV,UNIX,Linux,Storage projects,
Networkmanagement, BackupandRecoverymigrationetc.
 Achievements:
- Standardizedof serverbuilds
- Improvedprofitsbyabout5-25% on several keyprojectsrangingfrom$25K to $2 million
- Optimizedresource utilizationtofitchallengingcostmodel
Program/Project Manager
Client:Sabre
KeyResponsibilities:
 Workedon multipleDisasterRecovery projectstomake Sabre’sapplicationsDRcompliantby
providingthe redundancy required.
 Successfullyclosed 6projectsinthe last2 years.Several of these projects metSabre’s
contractual obligations,with theirclientslikeJetBlue andAmericanAirlines thatwere
completed3monthsaheadof baselineschedule.
 Managed a majorprojectthat involvedworkingwithseveral worldgovernmentsincluding
Departmentof HomelandSecurity,CanadianBorderServicesAgency,UK,Australia,Japan and
companieshandlingcarriersfromthe Middle Eastand SouthAmerica.
 Achievements:Closed6 projectswith revenue over$2millioninthe lastone year.Imanaged all but
one of these projectsfrominceptiontocompletion.
 Clients: AeroXchange, AAA, Toyota/Lexus, K-Line
Representative projects
 Streamlinedreporting,risk&scope managementandcommunicationstoimproveoverall
projectdeliveryforthe accountteam andthe clients
 Managed multipleprojects simultaneously several clientslike AeroXchange,AAA,Toyota/Lexus,
K-Line etc.
 Maintainedclose relationshipswiththe CIO, seniormanagement&othertechnical staff for
sustainedwin-winsolutions
 Achievements:
- Closed4 small tomediumscale projectswithbudgetunder250K eachin the lastone year.
- Closelyworkedwiththe SalesandSolutionsteamsonpre-salesactivitiesandtoarchitectthe
replacementof thisclient’sSolarisOracle hardwaretoVMWare basedinfrastructure forAeroXchange
that has a combinationof Linux,WindowsandSolarisplatforms.Contractrevenue was $4million
- For Lexus,I manageda projectthat re-architectedtheirSOScall feature toreduce costof service.
 Technologies:
- MPLS, Ciscoand Checkpointfirewalls,IntrusionProtectionService(IPS),VMware,Windows,Cloud
basedservice,Oracle DBs.
Below are other projects for Sabre:
1) Systems Improvement:This projectimprovedthe resilience of Oracle databasesthat run on more than
a thousandservers.Ledstrategyand enterprise-wide rolloutof the solutionafterexecutive level review
and approval of the project at HP and Sabre Holdings.
Results: Thisprojectbroughtin revenue of $500K to HP, and it significantlyimprovedthe overall Service
Delivery and reduced outages that cost the client and HP several millions of dollars.
2) Systems Optimization: Managed a project that installed a software from EMC that reduces load on the
networkandimprovesStorage arrayutilization.Ledstrategyandenterprise-wide rolloutof the software
after executive level review and approval of the project at HP and Sabre Holdings.
Results: This$250K projectsavedthe client$1.4M in extraStorage arrays theywill nothave to purchase
as a result of better Storage utilization.
3) Load Balancing: Managed several projects to balance load between SAN and NAS arrays.
Results: Improved the consistency and load across the storage arrays. The last load balancing project
between the Nearline (Data Domain) NAS arrays was completed within 60% of the allocated budget of
$250K.
4) SystemMigrations: Project-managedseveral mediumto large-scale initiativesinvolvingthe transitionof
storage allocations for a variety of servers from legacy to new SAN/NAS arrays and Cisco/McData
switches.
Results: Achieved seamless migrations that were transparent to the client’s end Airline customers;
accomplished with no unscheduled downtime and delivered within the allocated budget.
5) Storage Code Upgrades: Led several micro-code upgrade projects that required coordination between
the vendor, client and several cross-functional HP teams.
Results: Ensured defect-free releases through careful planning, testing and QA efforts.
6) Storage Installations:Managedinstallationsofseveral SAN arraysfromEMCand3PAR.AlsoinstalledNAS
arrays and Cisco switches.
Results:Alwaysmade the equipmentgoonline onthe planneddate.The T and V-SeriesSAN arraysfrom
3PAR were the firstonesthatwere installedforthe Sabre account,sothe installationwasverycomplex.
However,the installationtargetdateswere metthroughcareful planningandcoordinationwiththe
Network,Firewall andStorage teams.
Prior Experience
HEWLETT PACKARDENTERPRISE(Tulsa,OK), TECHNOLOGYCONSULTANTIII, 2006 to 2009
- Supported several mission critical applications that ran on hundreds of servers with hands-on
experience with technologies ranging from UNIX, LDAP, Java, Middleware, Oracle and MySQL
databases.
- Installed application software upgrades.
- Continuously improved application monitoring by writing UNIX shell scripts that were used by the
applications and also by the CA monitoring agents.
- Trained Tier I & II staff on troubleshooting, monitoring and escalation procedures.
Education
MS in OperationsResearch,Strathclyde University (Glasgow,UK),1998
BS in Mechanical Engineering, MadrasUniversity(Chennai,India),1994

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Mohideen Khader-122316

  • 1. Mohideen Khader Skills Summary Project Management: DisasterRecovery Storage Projects SystemsEngineering Infrastructure Architecture Waterfall &Agile IT Project Lifecycle: RequirementsAnalysis Costing& Budgeting ProjectScheduling Testing/QA/Rollout/Support Value-AddedLeadership: Team Building&Mentoring ClientRelations Pre-SalesSolutionsConsultation Cross-FunctionalSupervision Vendor/ClientManagement AccountManagement Career Progression  HEWLETT PACKARDENTERPRISE, ACCOUNTDELIVERY MANAGER, 2016 to Present  HEWLETT PACKARD,PROJECT MANAGERIII, 2009 to 2016  HEWLETT PACKARD, TECHNOLOGYCONSULTANTIII, 2006 to 2009  LEVEL3 COMMUNICATION , SYSTEMS ANALYST,1999 to 2006  OGCI PETRO SKILLS, BUSINESS CONSULTANT, 1998 to 1999  SHELL INTERNATIONAL, BUSINESS CONSULTANT, 1997 to 1998  SALMA LEATHERS, PROCESS ENGINEER, 1993 to 1996 Work Experience Account DeliveryManager Client:Ryder Key responsibilities:  Improvementof overallprojectdeliveryby streamliningprocessesandimplementing bestpractices for the PMs and the PgM  ContinuousimprovementplanforOperations  Ensure projectsare deliveredwithinagreedmargins  Prioritize change requestsfromthe client  Ensure that the clientsatisfactiondashboardstaysgreen  Upsellingof productsandservicestothe client(likemigrationtoleveragedSAN andbackup& recoverysolutions)  Maintenance andimprovementof relationshipsfromthe VPandDirectorof Infrastructure tosenior managementteamsatRyder  Technologiesandrepresentative projects: VMWare, HyperV,UNIX,Linux,Storage projects, Networkmanagement, BackupandRecoverymigrationetc.  Achievements: - Standardizedof serverbuilds - Improvedprofitsbyabout5-25% on several keyprojectsrangingfrom$25K to $2 million - Optimizedresource utilizationtofitchallengingcostmodel Program/Project Manager Client:Sabre KeyResponsibilities:
  • 2.  Workedon multipleDisasterRecovery projectstomake Sabre’sapplicationsDRcompliantby providingthe redundancy required.  Successfullyclosed 6projectsinthe last2 years.Several of these projects metSabre’s contractual obligations,with theirclientslikeJetBlue andAmericanAirlines thatwere completed3monthsaheadof baselineschedule.  Managed a majorprojectthat involvedworkingwithseveral worldgovernmentsincluding Departmentof HomelandSecurity,CanadianBorderServicesAgency,UK,Australia,Japan and companieshandlingcarriersfromthe Middle Eastand SouthAmerica.  Achievements:Closed6 projectswith revenue over$2millioninthe lastone year.Imanaged all but one of these projectsfrominceptiontocompletion.  Clients: AeroXchange, AAA, Toyota/Lexus, K-Line Representative projects  Streamlinedreporting,risk&scope managementandcommunicationstoimproveoverall projectdeliveryforthe accountteam andthe clients  Managed multipleprojects simultaneously several clientslike AeroXchange,AAA,Toyota/Lexus, K-Line etc.  Maintainedclose relationshipswiththe CIO, seniormanagement&othertechnical staff for sustainedwin-winsolutions  Achievements: - Closed4 small tomediumscale projectswithbudgetunder250K eachin the lastone year. - Closelyworkedwiththe SalesandSolutionsteamsonpre-salesactivitiesandtoarchitectthe replacementof thisclient’sSolarisOracle hardwaretoVMWare basedinfrastructure forAeroXchange that has a combinationof Linux,WindowsandSolarisplatforms.Contractrevenue was $4million - For Lexus,I manageda projectthat re-architectedtheirSOScall feature toreduce costof service.  Technologies: - MPLS, Ciscoand Checkpointfirewalls,IntrusionProtectionService(IPS),VMware,Windows,Cloud basedservice,Oracle DBs. Below are other projects for Sabre: 1) Systems Improvement:This projectimprovedthe resilience of Oracle databasesthat run on more than a thousandservers.Ledstrategyand enterprise-wide rolloutof the solutionafterexecutive level review and approval of the project at HP and Sabre Holdings. Results: Thisprojectbroughtin revenue of $500K to HP, and it significantlyimprovedthe overall Service Delivery and reduced outages that cost the client and HP several millions of dollars. 2) Systems Optimization: Managed a project that installed a software from EMC that reduces load on the networkandimprovesStorage arrayutilization.Ledstrategyandenterprise-wide rolloutof the software after executive level review and approval of the project at HP and Sabre Holdings. Results: This$250K projectsavedthe client$1.4M in extraStorage arrays theywill nothave to purchase as a result of better Storage utilization. 3) Load Balancing: Managed several projects to balance load between SAN and NAS arrays. Results: Improved the consistency and load across the storage arrays. The last load balancing project between the Nearline (Data Domain) NAS arrays was completed within 60% of the allocated budget of $250K.
  • 3. 4) SystemMigrations: Project-managedseveral mediumto large-scale initiativesinvolvingthe transitionof storage allocations for a variety of servers from legacy to new SAN/NAS arrays and Cisco/McData switches. Results: Achieved seamless migrations that were transparent to the client’s end Airline customers; accomplished with no unscheduled downtime and delivered within the allocated budget. 5) Storage Code Upgrades: Led several micro-code upgrade projects that required coordination between the vendor, client and several cross-functional HP teams. Results: Ensured defect-free releases through careful planning, testing and QA efforts. 6) Storage Installations:Managedinstallationsofseveral SAN arraysfromEMCand3PAR.AlsoinstalledNAS arrays and Cisco switches. Results:Alwaysmade the equipmentgoonline onthe planneddate.The T and V-SeriesSAN arraysfrom 3PAR were the firstonesthatwere installedforthe Sabre account,sothe installationwasverycomplex. However,the installationtargetdateswere metthroughcareful planningandcoordinationwiththe Network,Firewall andStorage teams.
  • 4. Prior Experience HEWLETT PACKARDENTERPRISE(Tulsa,OK), TECHNOLOGYCONSULTANTIII, 2006 to 2009 - Supported several mission critical applications that ran on hundreds of servers with hands-on experience with technologies ranging from UNIX, LDAP, Java, Middleware, Oracle and MySQL databases. - Installed application software upgrades. - Continuously improved application monitoring by writing UNIX shell scripts that were used by the applications and also by the CA monitoring agents. - Trained Tier I & II staff on troubleshooting, monitoring and escalation procedures. Education MS in OperationsResearch,Strathclyde University (Glasgow,UK),1998 BS in Mechanical Engineering, MadrasUniversity(Chennai,India),1994