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THE BIRTH OF CONSUMER 3000
           THE
         RISE OF

MARKETING 3000
          YUSWOHADY
        www.yuswohady.com
          @yuswohady
INDONESIA OUTLOOK 2011

THE BIRTH OF CONSUMER 3000
  RISE OF MARKETING 3000


     THE THREE PARTS
   I. THE EARTHQUAKE
      II. THE IMPACT
    III. THE STRATEGY
Part I
The Earthquake
“Masyarakat Adil dan Makmur” is
    Not A Dream Anymore
Let us look back a little




                            KRISIS 1998
Comparing with Chindia




                         SAME PATTERN
What happen now?

($)                                        GDP Per Capita Indonesia
5000

4500                                                                                                    4440
4000
                                                                                              4131
3500                                                                                3822
                                                                           3532
3000
                                                                3270
                                                      2963
2500
                                       2394
2000                       2271
              1942
1500                                                                What happen when we reach GDP
                                                                           Per Capita $3000?
1000

 500

   0
           2007         2008        2009           2010      2011       2012      2013     2014      2015



       Source: International Monetary Fund, 2010
Reaching the $3,000 per capita GDP level will result in
 “accelerated development”. South Korea experienced surging
    economic growth for 11 years after achieving that level.

Source: Indonesian economy with a US$3,000 per capita GDP by Cyrillus Harinowo Hadiwerdoyo
In 2002, China set a target to achieve a per capita GDP of $3,000
  GDP by 2020. Apparently the Chinese economy achieved that
              level not in 2020, but in 2008-2009.

Source: Indonesian economy with a US$3,000 per capita GDP by Cyrillus Harinowo Hadiwerdoyo
The Economist, February 12, 2009
Special Report: The Middle Class in Emerging Countries
Middle Class: Indonesia vs China




Sumber: ADB, BPS, BI, dan LitBang Kompas 2010


 Indonesia’s Middle Class (spending > $2/day): 93,7 Mio (2009)
CONSUMER EXPLOSION
What will happen next?

    Some signals...
A New Wave of Demand!!
Traffic Problem: When supply can not
           meet the demand
Traffic Problem: When supply can not
           meet the demand
Everything starting to look affordable
Why airport are so crowded ?
Holiday is not only to Bali...
           “Everybody Can Fly”
       Democratization of Consumption
People need a place to talk!
People need a place to talk!
Mall is not a fancy place anymore
Holiday is not only to Bali...
Twit on Consumer 3000 at @yuswohady
This is a good sign...
.....with a great momentum
Economy is looking good

  Pada Oktober lalu, inflasi mengarah ke 5,6 persen dan diprediksi plus-minus 5
   persen pada akhir 2010. Adapun inflasi 2011 diprediksi plus-minus 6 persen.

                Nilai tukar rupiah juga berada di kisaran Rp 9.000


                        Indonesian GDP Growth
Politic is relatively stable:
    SBY second period
    No “Pemilu” in the near future
    10 years political transition
Merapi: “Our social bonding is high”
All of these changes will trigger:
 “The birth of Consumer 3000”
Part II
The Impact
CONSUMER
REVOLUTION
   THE BIRTH OF
 CONSUMER 3000
How is Consumer 3000?
Basic needs are over!!!

                                   Actualization
                                      Needs
                                                        love, acceptance, affiliation
                                  Esteem Needs
Self-respect, social status
                                 Belonging Needs

                                                                 Food, shelter, sex, sleep
                                    Basic Needs


                         Maslow’s “Theory of Human Motivation”
Economics of Hapiness
Economics of Hapiness




      Sumber: ADB, BPS, BI, dan LitBang Kompas 2010
Consumer 3000: The 3 Dimensions


      More Buying Power; More Consumption


      More Knowledgable; More Informationalized


      More Technology Savvy; Social Media Freak
Consumer 3000: The 3 Dimensions


                      TECHNOLOGY
                         SAVVY




                      CONSUMER
             HIGH
                        3000         KNOW-
             BUYING
                                   LEDGABLE
             POWER
Road to Consumer 3000:
We have seen the trend already
The Nexian BOOM:
The Rise of Hyper Value-Consumers
     Nexian has the third biggest market share in Indonesia with 7%




Source: detik.com
The Nexian BOOM:
The Rise of Hyper Value-Consumers
  The BOOM is happening because Value-Oriented Customer is growing
Flying solo in the upper segment
Fast Food Trend: Goes Outside The Mall

 Not just a place to eat, but a place to talk and play
24 Hour Retail Evolution

 A whole new concept of 24 hour retail: “Gathering spot”
Midnite Sale: Customers Become Smarter
Modern Channel Is Going to Grow

 Modern channel in becoming more favorable
Modern Channel Is Going to Grow




 Source: Nielsen
Modern Channel Is Going to Grow




Source: Nielsen
Nostalgic Restaurant: Romantizing the Kampoeng

  Rural middle class will always remember their kampoeng
E-commerce Will Thrive: TokoBagus.com

 Transaction through e-commerce is increasing
E-commerce Will Thrive: Bhinneka.com

 Transaction through e-commerce is increasing
People are more “on-the-go”

 People are more busy, more interactive, more mobile, and of course
 more productive.
People are more “on the go”
 The need for “one-time consumed” product (packaging) is increasing




   Family                                                  Individual
    SIze                                                      SIze
Private Labels Will Be Soaring

  People are more value concious
More Disposible Income Means More Money to
be Invested
 Franchising is the way to invest their Disposible Income
More Civilized, More Educated
Ilegal software and movie DVD will decrease... and movie theatre will
surge again
More Civilized, More Educated
      Sex and horor movie like these will be facing off
Part III
The Strategy
What kind of changes
happened in the market
    segmentation?
Changes in Market Segmentation


   Segmentation “before 3000”                Segmentation “after 3000”

                                  More civilized,                           Brand
                                Knowledgable, and                          minded
                                    Modern                                consumer
              Upper

                                  More Buying
             Middle                                                         Value
                                    Power                                 consumer


              Lower                                                      Price-minded
                                                                           consumer

           Demographic                              Psychographic
Segmentation Beyond 3000



                                       Brand-minded Consumer



       “Reasonable” – Value Consumer        “J-Co Lover”

        “Critical” – Value Consumer                             Value consumer
                                                               “Hottest segments”

 “Functional” - Value Consumer            “Nexian Hunter”


                                       Price-minded consumer
Segmentation Beyond 3000 – several examples
                      “Reasobale” value brands




                      “Critical” value brands




                      “Functional” value brands
What to target?



                    Brand-minded Consumer                  4


          “Reasonalbe” – Value Consumer              1         2


          “Critical” – Value Consumer                      3


         “Functional” - Value                        1         2
             Consumer
         Price-minded                                      5
          Consumer

                                1   Priority #1
                                2   Priority #2 ... etc.
Know Your Strategy

                                   Generic Strategy               Generic Tactic


                                                          • Global Image, Local Price
     “Reasonalbe” Value        RATIONALIZE YOUR BRAND
                                                          • Unique Differentiation with
         Consumer                 (Benefit is The King)     Reasonable Price


                                                          • Be Creative, Deliver More
                                INNOVATE YOUR VALUE
   “Critical” Value Consumer                              • “Higher benefits, lower cost”
                                  (Value is The King)       Mindset


      “Functional” Value        MAKE YOUR PRODUCT         • Be a Smart Imitator;
          Consumer                 AFFORDABLE               Be a Smart Follower
                                 (Price is The King)      • More Function, Less Brand
“Reasonable” Value Consumer
  • Global Image, Local Price
“Reasonable” Value Consumer
  • Unique Differentiation with Reasonable Price
“Critical” Value Consumer
  • Be Creative, Deliver More
“Critical” – Value Consumer
  • “Higher benefit, lower cost” Mindset
“Functional” Value Consumer
  • Be a Smart Imitator; Be a Smart Follower
“Functional” Value Consumer
  • More Function, Less Brand
5
    BIG SHIFTS
IN SOCIAL MEDIA
   LANDSCAPE
 IN 2011 AND BEYOND
Social Media becomes a basic need            1
 Who does not have a social media account?
Social Media becomes a basic need                                                                           1
               Fenomena social media di Indonesia, dengan jumlah
     26.000.000 lebih, Indonesia menempati peringkat ketiga negara
           dengan jumlah pengguna Facebook terbanyak di dunia, di
      bawah Amerika Serikat dan Inggris. Indonesia juga menempati
          jumlah pengguna terbesar Twitter di Asia. Jakarta ibukota
       negara Indonesia bahkan telah diklaim sebagai ibukota Tweet
       di Asia, bukan karena jumlah pengguna tetapi juga kontribusi
                           Trending Topic di Twitter dari Indonesia.

 Source: retrieve from http://www.financeindonesia.org/content.php?279-Social-Media-World-Forum-Asia-2010
Online and Offline Interaction                                       1
  Online interaction increase “kopi darat” for “kongkow – kongkow”
E-commerce Will Thrive: TokoBagus.com           2
 Transaction through e-commerce is increasing
E-commerce Will Thrive: Bhinneka.com            2
 Transaction through e-commerce is increasing
iPad Virtuous Circle                       3
                         RISING
                        DEMAND



                                  ECONO-
                                   MIES
                                    OF
              REDUCE
                                   SCALE
                PRICE




KENAPA PONSEL BISA MURAH?
iPad Virtuous Circle                                        3
                         RISING
                        DEMAND



                                  ECONO-
                                   MIES
                                    OF
              REDUCE
                                   SCALE
                PRICE
                                            Competition
                                           from iPad-like
                                              “Nexian”
                                               brands
iPad Killers                            3
       Android-based Low Price Tablet
Android Market Boom            3

          TABLET       APPS
           REVO-       REVO-
          LUTION      LUTION
Big Shift: From Broadcasting to Connecting                          3
   Companies start using social media tools to engage and connect
      with their customers instead of to broadcast messages
Corporate Website
Community Blog
Corporate Website
Community Website
Corporate Blog
Community Blog
Community Blog
Every Company Is Media Company
The Birth of Content Management Agencies
                                                                   4
              Companies start to build their community blogs.
  It will trigger to the rising demand of content management services
Welcome to the Era of Billions
Social Media Entrepreneurs
                                                                   5
   It’s the smart way to be an entrepreneur: low capital (aka “modal
               dengkul”); high opportunities; high return




                              YOUR BRAIN IS YOUR FACTORY
Thank You
Blog: www.yuswohady.com
   Twitter: @yuswohady

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Indonesia outlook the rise of marketing 3000 feb 22, 2011

  • 1. THE BIRTH OF CONSUMER 3000 THE RISE OF MARKETING 3000 YUSWOHADY www.yuswohady.com @yuswohady
  • 2. INDONESIA OUTLOOK 2011 THE BIRTH OF CONSUMER 3000 RISE OF MARKETING 3000 THE THREE PARTS I. THE EARTHQUAKE II. THE IMPACT III. THE STRATEGY
  • 4. “Masyarakat Adil dan Makmur” is Not A Dream Anymore
  • 5. Let us look back a little KRISIS 1998
  • 6. Comparing with Chindia SAME PATTERN
  • 7. What happen now? ($) GDP Per Capita Indonesia 5000 4500 4440 4000 4131 3500 3822 3532 3000 3270 2963 2500 2394 2000 2271 1942 1500 What happen when we reach GDP Per Capita $3000? 1000 500 0 2007 2008 2009 2010 2011 2012 2013 2014 2015 Source: International Monetary Fund, 2010
  • 8. Reaching the $3,000 per capita GDP level will result in “accelerated development”. South Korea experienced surging economic growth for 11 years after achieving that level. Source: Indonesian economy with a US$3,000 per capita GDP by Cyrillus Harinowo Hadiwerdoyo
  • 9. In 2002, China set a target to achieve a per capita GDP of $3,000 GDP by 2020. Apparently the Chinese economy achieved that level not in 2020, but in 2008-2009. Source: Indonesian economy with a US$3,000 per capita GDP by Cyrillus Harinowo Hadiwerdoyo
  • 10. The Economist, February 12, 2009 Special Report: The Middle Class in Emerging Countries
  • 11.
  • 12. Middle Class: Indonesia vs China Sumber: ADB, BPS, BI, dan LitBang Kompas 2010 Indonesia’s Middle Class (spending > $2/day): 93,7 Mio (2009)
  • 14. What will happen next? Some signals...
  • 15. A New Wave of Demand!!
  • 16. Traffic Problem: When supply can not meet the demand
  • 17. Traffic Problem: When supply can not meet the demand
  • 18. Everything starting to look affordable
  • 19. Why airport are so crowded ?
  • 20. Holiday is not only to Bali... “Everybody Can Fly” Democratization of Consumption
  • 21. People need a place to talk!
  • 22. People need a place to talk!
  • 23. Mall is not a fancy place anymore
  • 24. Holiday is not only to Bali...
  • 25. Twit on Consumer 3000 at @yuswohady
  • 26. This is a good sign...
  • 27. .....with a great momentum
  • 28. Economy is looking good Pada Oktober lalu, inflasi mengarah ke 5,6 persen dan diprediksi plus-minus 5 persen pada akhir 2010. Adapun inflasi 2011 diprediksi plus-minus 6 persen. Nilai tukar rupiah juga berada di kisaran Rp 9.000 Indonesian GDP Growth
  • 29. Politic is relatively stable: SBY second period No “Pemilu” in the near future 10 years political transition
  • 30. Merapi: “Our social bonding is high”
  • 31. All of these changes will trigger: “The birth of Consumer 3000”
  • 33. CONSUMER REVOLUTION THE BIRTH OF CONSUMER 3000
  • 35. Basic needs are over!!! Actualization Needs love, acceptance, affiliation Esteem Needs Self-respect, social status Belonging Needs Food, shelter, sex, sleep Basic Needs Maslow’s “Theory of Human Motivation”
  • 37. Economics of Hapiness Sumber: ADB, BPS, BI, dan LitBang Kompas 2010
  • 38. Consumer 3000: The 3 Dimensions More Buying Power; More Consumption More Knowledgable; More Informationalized More Technology Savvy; Social Media Freak
  • 39. Consumer 3000: The 3 Dimensions TECHNOLOGY SAVVY CONSUMER HIGH 3000 KNOW- BUYING LEDGABLE POWER
  • 40. Road to Consumer 3000: We have seen the trend already
  • 41. The Nexian BOOM: The Rise of Hyper Value-Consumers Nexian has the third biggest market share in Indonesia with 7% Source: detik.com
  • 42. The Nexian BOOM: The Rise of Hyper Value-Consumers The BOOM is happening because Value-Oriented Customer is growing
  • 43. Flying solo in the upper segment
  • 44. Fast Food Trend: Goes Outside The Mall Not just a place to eat, but a place to talk and play
  • 45. 24 Hour Retail Evolution A whole new concept of 24 hour retail: “Gathering spot”
  • 46. Midnite Sale: Customers Become Smarter
  • 47. Modern Channel Is Going to Grow Modern channel in becoming more favorable
  • 48. Modern Channel Is Going to Grow Source: Nielsen
  • 49. Modern Channel Is Going to Grow Source: Nielsen
  • 50. Nostalgic Restaurant: Romantizing the Kampoeng Rural middle class will always remember their kampoeng
  • 51. E-commerce Will Thrive: TokoBagus.com Transaction through e-commerce is increasing
  • 52. E-commerce Will Thrive: Bhinneka.com Transaction through e-commerce is increasing
  • 53. People are more “on-the-go” People are more busy, more interactive, more mobile, and of course more productive.
  • 54. People are more “on the go” The need for “one-time consumed” product (packaging) is increasing Family Individual SIze SIze
  • 55. Private Labels Will Be Soaring People are more value concious
  • 56. More Disposible Income Means More Money to be Invested Franchising is the way to invest their Disposible Income
  • 57. More Civilized, More Educated Ilegal software and movie DVD will decrease... and movie theatre will surge again
  • 58. More Civilized, More Educated Sex and horor movie like these will be facing off
  • 60. What kind of changes happened in the market segmentation?
  • 61. Changes in Market Segmentation Segmentation “before 3000” Segmentation “after 3000” More civilized, Brand Knowledgable, and minded Modern consumer Upper More Buying Middle Value Power consumer Lower Price-minded consumer Demographic Psychographic
  • 62. Segmentation Beyond 3000 Brand-minded Consumer “Reasonable” – Value Consumer “J-Co Lover” “Critical” – Value Consumer Value consumer “Hottest segments” “Functional” - Value Consumer “Nexian Hunter” Price-minded consumer
  • 63. Segmentation Beyond 3000 – several examples “Reasobale” value brands “Critical” value brands “Functional” value brands
  • 64. What to target? Brand-minded Consumer 4 “Reasonalbe” – Value Consumer 1 2 “Critical” – Value Consumer 3 “Functional” - Value 1 2 Consumer Price-minded 5 Consumer 1 Priority #1 2 Priority #2 ... etc.
  • 65. Know Your Strategy Generic Strategy Generic Tactic • Global Image, Local Price “Reasonalbe” Value RATIONALIZE YOUR BRAND • Unique Differentiation with Consumer (Benefit is The King) Reasonable Price • Be Creative, Deliver More INNOVATE YOUR VALUE “Critical” Value Consumer • “Higher benefits, lower cost” (Value is The King) Mindset “Functional” Value MAKE YOUR PRODUCT • Be a Smart Imitator; Consumer AFFORDABLE Be a Smart Follower (Price is The King) • More Function, Less Brand
  • 66. “Reasonable” Value Consumer • Global Image, Local Price
  • 67. “Reasonable” Value Consumer • Unique Differentiation with Reasonable Price
  • 68. “Critical” Value Consumer • Be Creative, Deliver More
  • 69. “Critical” – Value Consumer • “Higher benefit, lower cost” Mindset
  • 70. “Functional” Value Consumer • Be a Smart Imitator; Be a Smart Follower
  • 71. “Functional” Value Consumer • More Function, Less Brand
  • 72. 5 BIG SHIFTS IN SOCIAL MEDIA LANDSCAPE IN 2011 AND BEYOND
  • 73. Social Media becomes a basic need 1 Who does not have a social media account?
  • 74. Social Media becomes a basic need 1 Fenomena social media di Indonesia, dengan jumlah 26.000.000 lebih, Indonesia menempati peringkat ketiga negara dengan jumlah pengguna Facebook terbanyak di dunia, di bawah Amerika Serikat dan Inggris. Indonesia juga menempati jumlah pengguna terbesar Twitter di Asia. Jakarta ibukota negara Indonesia bahkan telah diklaim sebagai ibukota Tweet di Asia, bukan karena jumlah pengguna tetapi juga kontribusi Trending Topic di Twitter dari Indonesia. Source: retrieve from http://www.financeindonesia.org/content.php?279-Social-Media-World-Forum-Asia-2010
  • 75. Online and Offline Interaction 1 Online interaction increase “kopi darat” for “kongkow – kongkow”
  • 76. E-commerce Will Thrive: TokoBagus.com 2 Transaction through e-commerce is increasing
  • 77. E-commerce Will Thrive: Bhinneka.com 2 Transaction through e-commerce is increasing
  • 78. iPad Virtuous Circle 3 RISING DEMAND ECONO- MIES OF REDUCE SCALE PRICE KENAPA PONSEL BISA MURAH?
  • 79. iPad Virtuous Circle 3 RISING DEMAND ECONO- MIES OF REDUCE SCALE PRICE Competition from iPad-like “Nexian” brands
  • 80. iPad Killers 3 Android-based Low Price Tablet
  • 81. Android Market Boom 3 TABLET APPS REVO- REVO- LUTION LUTION
  • 82. Big Shift: From Broadcasting to Connecting 3 Companies start using social media tools to engage and connect with their customers instead of to broadcast messages
  • 90. Every Company Is Media Company The Birth of Content Management Agencies 4 Companies start to build their community blogs. It will trigger to the rising demand of content management services
  • 91. Welcome to the Era of Billions Social Media Entrepreneurs 5 It’s the smart way to be an entrepreneur: low capital (aka “modal dengkul”); high opportunities; high return YOUR BRAIN IS YOUR FACTORY
  • 92. Thank You Blog: www.yuswohady.com Twitter: @yuswohady