Personal Information
Organização/Local de trabalho
Kuala Lumpur, Malaysia Malaysia
Cargo
Instructional Design Manager at American Express
Sobre
Hi There!
Thank you for taking the time to visit my profile. Since you are here, I am sure you'd like to get to know me from a professional side. Allow me to make it simple for you. I have a total of 12 years of working experience circling around Customer Service line, servicing industries ranging from:
1. Finance
2. Information & Technology
3. Telecommunications & Networking
4. Social Media
In this past 12 years I have acquired a magnitude of skills and it won't be fair to mention all of them here, so I'll just mention what I consider as my specialization:
1. Call Center Management (Operations & Support)
2. Learning & Development / Knowledge Management
3. Talent Framework and Managemen...
Marcadores
high level - lean management
business improvement tools
six sigma
lean management
organisational change
change management
process improvement introduction
introduction to kaizen
understanding kaizen
business improvement
kaizen
Ver mais
Apresentações
(1)Personal Information
Organização/Local de trabalho
Kuala Lumpur, Malaysia Malaysia
Cargo
Instructional Design Manager at American Express
Sobre
Hi There!
Thank you for taking the time to visit my profile. Since you are here, I am sure you'd like to get to know me from a professional side. Allow me to make it simple for you. I have a total of 12 years of working experience circling around Customer Service line, servicing industries ranging from:
1. Finance
2. Information & Technology
3. Telecommunications & Networking
4. Social Media
In this past 12 years I have acquired a magnitude of skills and it won't be fair to mention all of them here, so I'll just mention what I consider as my specialization:
1. Call Center Management (Operations & Support)
2. Learning & Development / Knowledge Management
3. Talent Framework and Managemen...
Marcadores
high level - lean management
business improvement tools
six sigma
lean management
organisational change
change management
process improvement introduction
introduction to kaizen
understanding kaizen
business improvement
kaizen
Ver mais