The document categorizes 12 quality activities as relating to prevention, appraisal, internal failure, or external failure. It places an X in the appropriate column for each activity, with activities like material inspection and process inspection marked as prevention, and activities like lost sales, warranty repairs, and product liability marked as external failure.

1. Categorize each of the following quality activities by placing an X in the appropriate column.
Prevention Appraisal Internal Failure External Failure
1 Lost sales
2 Material inspection
3 End-in-proces sampling
4 Process inspection
5 Warranty repairs
6 Produce design
7 Rework
8 Field testing
9 Scrap
10 Product liability
11 Reinspective/retesting
12 Quality training
Solution
Sl Activity Prevention Appraisal Internal Failure External Failure 1 Lost sales X 2 Material
inspection X 3 End-in-proces sampling X 4 Process inspection X 5 Warranty repairs X 6
Produce design X 7 Rework X 8 Field testing X 9 Scrap X 10 Product liability X 11
Reinspective/retesting X 12 Quality training X