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© 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Mobile first, mobile only, mobile… Simplificado
Kadu Zagatti | Business Development Manager
© 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
© 2015 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
É ou não é a realidade? As interações acontecem através de múltiplos dispositivos.
Móveis e fragmentadas, a experiência precisa se adaptar ao contexto da audiência
6 AM 7 AM 8 AM 5 PM 8 PM 11 PM
WAKE COMMUTE WORK COMMUTE ENTERTAIN READ SLEEP
© 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
© 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 3
Fonte: MMAMobile Report 2015 - Brasil
© 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 4
Fonte: MMAMobile Report 2015 - Brasil
© 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 5
O contexto e a experiência
© 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
A importância do contexto e da experiência
© 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
não iremos apenas assistir [...] esperamos conteúdo inteligente e
personalizado [...] para mim!
queremos interagir [...] não apenas com toque, mas com voz, com
gestos, com objetivo
podemos mudar o seu negócio [...] [...] [...] e manter você acordado a
noite toda
so if you work in marketing, you better start upping your game
A importância do contexto e da experiência
© 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
O que faz uma boa experiência?
© 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 9
A cena mobile
© 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 10
85%
Acreditam que os mobile apps serão a interface “dominante” no futuro
Source: Accenture, Growing the DigitalBusiness: Spotlight on Mobile Apps 2015 Survey of 1,925 senior executives in digitalstrategy positions
Mobile não é uma tendência, é uma era
© 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Social Mobile Web Mobile Apps
11
A cena mobile
© 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Social Mobile Web Mobile Apps
12
A cena mobile
Mobile Apps: Deep Engagement & Experience
© 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
• Offline& Experience(fluidity)
• Device“Real Estate”
• DeviceStorage
• Notifications
• Deeplinks
• iBeacons
• Sensors
• Camera
• Geolocation
• Touch ID
• Gyro
• Compass
• All otherAPIs and Sensorsthat Apple,Google & Microsoft
are buildingintotheir devicesand OSs
Por que os apps são diferentes?
13
© 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 14
Se existe um motivo para
determinada audiência
instalar o seu app, você passa
a ter acesso sem precedentes
a eles
© 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Mobile App Development
Platforms (MADPs)
15
Source: "The Global Tech Market Outlook For 2015 To 2016”, Forrester, January 2015
App Prototyping
for UX Design
Point
App Services
Mas é tão complicado...
© 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 16
$13.5B
Building Apps 10%
Source: "The Global Tech Market Outlook For 2015 To 2016”, Forrester
E ainda é caro, especialmente se a gente comparar com a web “normal”
Maintaining Apps 9%
Building and
Maintaining Websites 8%
2xIT spends more than of its tech budget on Apps than Websites
Vs.
And spends more than annually on contractors to
keep up with building and maintaining apps.
© 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 17
Até 2017, a demanda por desenvolvimento de
mobile apps vai subir mais rápido que a
capacidade das equipes de TI nas empresas
Source: Gartner
5x
© 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Há 15 anos atrás a web também era assim,
lembra como era difícil fazer e gerenciar sites?
© 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
App em construção
19
Melhor visualizado no Safari no iPhone 6 Plus na vertical
© 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Os requisitos básicos de hoje
20
Analytics
Segmentado & Personalizado
Pra ontem
Livre de erros
Tem que rodar em tudo o que é modelo
Push notifications & In-app messaging
Integrado
(com tudo)
Bem avaliado nas lojas
Barato
© 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 21
© 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Mobile-Focused Solutions
AEM Mobile
• Unlock content for mobile
• Create business critical apps
• Manage & update existing apps
• Measure and optimize apps
Analytics for Mobile Apps
Get actionable insights for effective
user acquisition & engagement
Target for Mobile Apps
Test and personalize the app
experience based on user insights
Audience Manager
Enhance profiles with app data &
connect users across devices
© 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
SOLUTIONS
CORE
SERVICES
Adobe Marketing Cloud
PLATFORM
ANALYTICSEXPERIENCE
MANAGER
CAMPAIGNMEDIA
OPTIMIZER
SOCIAL TARGET
ACTIVATIONASSETS COLLABORATIONEXCHANGEMOBILE
PROFILES &
AUDIENCES
USER
MANAGEMENT &
ADMINISTRATION
Data & Content
PRIMETIME AUDIENCE
MANAGER
Mobile simplificado

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Mobile simplificado

  • 1. © 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Mobile first, mobile only, mobile… Simplificado Kadu Zagatti | Business Development Manager
  • 2. © 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. © 2015 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. É ou não é a realidade? As interações acontecem através de múltiplos dispositivos. Móveis e fragmentadas, a experiência precisa se adaptar ao contexto da audiência 6 AM 7 AM 8 AM 5 PM 8 PM 11 PM WAKE COMMUTE WORK COMMUTE ENTERTAIN READ SLEEP © 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 3. © 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 3 Fonte: MMAMobile Report 2015 - Brasil
  • 4. © 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 4 Fonte: MMAMobile Report 2015 - Brasil
  • 5. © 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 5 O contexto e a experiência
  • 6. © 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. A importância do contexto e da experiência
  • 7. © 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. não iremos apenas assistir [...] esperamos conteúdo inteligente e personalizado [...] para mim! queremos interagir [...] não apenas com toque, mas com voz, com gestos, com objetivo podemos mudar o seu negócio [...] [...] [...] e manter você acordado a noite toda so if you work in marketing, you better start upping your game A importância do contexto e da experiência
  • 8. © 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. O que faz uma boa experiência?
  • 9. © 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 9 A cena mobile
  • 10. © 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 10 85% Acreditam que os mobile apps serão a interface “dominante” no futuro Source: Accenture, Growing the DigitalBusiness: Spotlight on Mobile Apps 2015 Survey of 1,925 senior executives in digitalstrategy positions Mobile não é uma tendência, é uma era
  • 11. © 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Social Mobile Web Mobile Apps 11 A cena mobile
  • 12. © 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Social Mobile Web Mobile Apps 12 A cena mobile Mobile Apps: Deep Engagement & Experience
  • 13. © 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. • Offline& Experience(fluidity) • Device“Real Estate” • DeviceStorage • Notifications • Deeplinks • iBeacons • Sensors • Camera • Geolocation • Touch ID • Gyro • Compass • All otherAPIs and Sensorsthat Apple,Google & Microsoft are buildingintotheir devicesand OSs Por que os apps são diferentes? 13
  • 14. © 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 14 Se existe um motivo para determinada audiência instalar o seu app, você passa a ter acesso sem precedentes a eles
  • 15. © 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Mobile App Development Platforms (MADPs) 15 Source: "The Global Tech Market Outlook For 2015 To 2016”, Forrester, January 2015 App Prototyping for UX Design Point App Services Mas é tão complicado...
  • 16. © 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 16 $13.5B Building Apps 10% Source: "The Global Tech Market Outlook For 2015 To 2016”, Forrester E ainda é caro, especialmente se a gente comparar com a web “normal” Maintaining Apps 9% Building and Maintaining Websites 8% 2xIT spends more than of its tech budget on Apps than Websites Vs. And spends more than annually on contractors to keep up with building and maintaining apps.
  • 17. © 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 17 Até 2017, a demanda por desenvolvimento de mobile apps vai subir mais rápido que a capacidade das equipes de TI nas empresas Source: Gartner 5x
  • 18. © 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Há 15 anos atrás a web também era assim, lembra como era difícil fazer e gerenciar sites?
  • 19. © 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. App em construção 19 Melhor visualizado no Safari no iPhone 6 Plus na vertical
  • 20. © 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Os requisitos básicos de hoje 20 Analytics Segmentado & Personalizado Pra ontem Livre de erros Tem que rodar em tudo o que é modelo Push notifications & In-app messaging Integrado (com tudo) Bem avaliado nas lojas Barato
  • 21. © 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 21
  • 22. © 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Mobile-Focused Solutions AEM Mobile • Unlock content for mobile • Create business critical apps • Manage & update existing apps • Measure and optimize apps Analytics for Mobile Apps Get actionable insights for effective user acquisition & engagement Target for Mobile Apps Test and personalize the app experience based on user insights Audience Manager Enhance profiles with app data & connect users across devices
  • 23. © 2016 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. SOLUTIONS CORE SERVICES Adobe Marketing Cloud PLATFORM ANALYTICSEXPERIENCE MANAGER CAMPAIGNMEDIA OPTIMIZER SOCIAL TARGET ACTIVATIONASSETS COLLABORATIONEXCHANGEMOBILE PROFILES & AUDIENCES USER MANAGEMENT & ADMINISTRATION Data & Content PRIMETIME AUDIENCE MANAGER