1. Mountain Land University Module 1 Session II Mark A. Anderson

2. Mark A Anderson P.T. President

4. Vision Statement Our vision statement takes into account the current status of our company, and serves to point the direction of where we wish to go

5. Vision Statement Our vision statement is a picture of our company in the future. It is our inspiration, the framework for all of our strategic planning. Our Vision statement balances the possible with the impossible.

6. Vision Statement Everything we do and say as part of our company should reflect achieving our vision statement

8. Vision Statement “Our vision is to be a vital and valued provider of healthcare and related services while helping our customers and employees achieve their potential.”

9. Vision Statement “Our vision is to be a vital and valued provider of healthcare and related services while helping our customers and employees achieve their potential.”

10. Vision Statement Definition Vital: Absolutely necessary important, essential Valued: highly regarded or esteemed, having importance:

11. Vision Statement “Our vision is to be a vital and valued provider of healthcare and related services while helping our customers and employees achieve their potential.”

12. Vision Statement Definition Potential: Having possibility, capability, or power. Existing in possibility : capable of development into actuality

13. VALUES Our Values are the nitty gritty detailed behaviors that help us reach our vision

14. VALUES They are so clear that everyone can understand and work towards their perfect execution

15. VALUES The behaviors that have created Mountain Land rehabilitation today Are the behaviors that will determine its Future

16. OUR CORE VALUE Clinical Excellence We apply the highest standards of care to achieve the greatest medical outcomes for our patients

18. OUR CORE VALUEOPERATIONAL AND FISCAL EFFICIENCY We achieve maximal financial success through ethical, efficient and measured operational efforts

20. OUR CORE VALUE CARING COMPANY CULTURE We reach out to improve one’s work and work life through efforts to meet an individual’s personal and professional goals and expectations.

22. OUR CORE VALUEEXCEPTIONAL CUSTOMER SERVICE We exceed customer expectations through the application of an ever present conscious thought of unparalleled service to all.

24. OUR CORE VALUEENTREPRENUERIALSPIRIT We encourage the application of ethical behavior while developing creative and enterprising ideas to advance the welfare of customers, employees and the business.

27. WIG’s Wildly Important Goal

29. Wildly Important Goal Wildly Important Goals are simply defined: if we don’t do X goal, we will fail. It’s wildly important because if we don’t do it, we will fail.

31. Wildly Important Goal Improve customer satisfaction by creating an exceptional experience in every customer and patient interaction.

33. Wildly Important Goal Attract, develop and retain exceptional employees.

35. Wildly Important Goal Enhance systems and processes to improve company wide operational efficiencies.

37. Wildly Important Goal Achieve budgeted revenues and profit.