SlideShare uma empresa Scribd logo
1 de 50
Problem Solving Negotiation  for the Catalytic Leader Chinook Institute 2012 David Landis
Definition A negotiation is a trade - “I’ll do Y, if you’ll do X.”
[object Object],[object Object],[object Object]
Two Strategy Options ,[object Object],[object Object]
Advantage Seeking ,[object Object],[object Object],[object Object]
Advantage Seeking ,[object Object],[object Object],[object Object]
Joint Gain Seeking ,[object Object],[object Object],[object Object]
Joint Gain Seeking ,[object Object],[object Object],[object Object]
Taming the Advantage Seeker ,[object Object],[object Object],[object Object],[object Object]
Trust ,[object Object],[object Object],[object Object],[object Object]
Being Trustworthy  ,[object Object],[object Object],[object Object]
Trusting ,[object Object],[object Object]
3 Characteristics of Negotiation ,[object Object],[object Object],[object Object]
Recurring Pattern ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Tension ,[object Object],[object Object],[object Object]
Asymmetrical Information ,[object Object],[object Object],[object Object],[object Object],[object Object]
 
Role #5 - Observer ,[object Object],[object Object],[object Object]
 
Role #1 ,[object Object]
 
Role #2 ,[object Object]
 
Role #3 ,[object Object]
 
Role #4 ,[object Object]
 
5 into 2 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
5 into 2 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Worker’s Comp Deal Business Labor Dr. Choice Managed Care Indexed Benefits Safety Comm./ Inspectors
Worker’s Comp Deal Business Labor Dr. Choice Yes  Managed Care Yes  Indexed Benefits No  Safety Comm./ Inspectors No
Worker’s Comp Deal Business Labor Dr. Choice Yes  No  Managed Care Yes  No  Indexed Benefits No  Yes  Safety Comm./ Inspectors No  Yes
Worker’s Comp Deal Business Labor Dr. Choice Yes  1 No  Managed Care Yes  2 No  Indexed Benefits No  3   Yes  Safety Comm./ Inspectors No  4   Yes
Worker’s Comp Deal Business Labor Dr. Choice Yes  1 No  3  Managed Care Yes  2 No  4 Indexed Benefits No  3   Yes  1 Safety Comm./ Inspectors No  4   Yes  2
Shared Interests – valued alike ,[object Object],[object Object],[object Object],[object Object]
Tools for Mutual Gain ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
Conflicting Interests ,[object Object],[object Object],[object Object],[object Object]
Complementary Interests ,[object Object],[object Object],[object Object],[object Object],[object Object]
Shared Interests ,[object Object],[object Object],[object Object],[object Object],[object Object]
Focus on Interests before Positions ,[object Object],[object Object],[object Object],[object Object],[object Object]
Invent Options for Mutual Gain ,[object Object],[object Object],[object Object],[object Object]
Use Objective Criteria ,[object Object],[object Object],[object Object],[object Object]
Separate People from the Problem ,[object Object],[object Object],[object Object],[object Object]
Separate Problem from the People ,[object Object],[object Object],[object Object],[object Object]
Advantage Seeking comes from… ,[object Object],[object Object],[object Object],[object Object]
The 7 Rules of Hard Bargaining ,[object Object],[object Object],[object Object],[object Object]
The 7 Rules of Hard Bargaining ,[object Object],[object Object],[object Object]
Preferred Group Practices… 1.  Identify and agree on  process norms 7. Visual display of information,  options, etc 2. Facilitation, hear everyone 8. Listening for threads of agreement 3. Create problem statement 9. Recasting solutions in search of broad consensus 4. Learn interests and priorities 10. Late commitments, broad consensus 5. Develop multiple options 11. Careful review of agreement 6. Link differences for joint gain 12. Celebrate the agreement
Problem Solving Negotiation ,[object Object],[object Object],[object Object]

Mais conteúdo relacionado

Mais procurados

Tim Riesterer: Forrester's Forum for Sales Enablement Professionals keynote
Tim Riesterer: Forrester's Forum for Sales Enablement Professionals keynoteTim Riesterer: Forrester's Forum for Sales Enablement Professionals keynote
Tim Riesterer: Forrester's Forum for Sales Enablement Professionals keynoteCorporate Visions
 
NIRI Boston Shareholder Activism Event
NIRI Boston Shareholder Activism EventNIRI Boston Shareholder Activism Event
NIRI Boston Shareholder Activism EventNIRI Boston
 
Session 6: Negotiating the relationship
Session 6: Negotiating the relationshipSession 6: Negotiating the relationship
Session 6: Negotiating the relationshipDr. Alex Hope
 
Executive Insights - Whiteboarding on Purpose
Executive Insights - Whiteboarding on PurposeExecutive Insights - Whiteboarding on Purpose
Executive Insights - Whiteboarding on PurposeCorporate Visions
 
How to Mediate Employee Conflict!
How to Mediate Employee Conflict!How to Mediate Employee Conflict!
How to Mediate Employee Conflict!Douglas Allen
 
Negotiation Lewecki Ch 4 Strategy & Planning for negotiiations [sav lecture]
Negotiation Lewecki Ch 4 Strategy & Planning for negotiiations [sav lecture]Negotiation Lewecki Ch 4 Strategy & Planning for negotiiations [sav lecture]
Negotiation Lewecki Ch 4 Strategy & Planning for negotiiations [sav lecture]Fan DiFu, Ph.D. (Steve)
 
National Association of Women MBAs 2011 Negotiation Presentation
National Association of Women MBAs 2011 Negotiation PresentationNational Association of Women MBAs 2011 Negotiation Presentation
National Association of Women MBAs 2011 Negotiation PresentationVictoria Pynchon
 
The Business of the Family: Looking through the Lens of the Wealth Enterprise...
The Business of the Family: Looking through the Lens of the Wealth Enterprise...The Business of the Family: Looking through the Lens of the Wealth Enterprise...
The Business of the Family: Looking through the Lens of the Wealth Enterprise...Investments Network marcus evans
 
Netflix Culture - Benchmarking for Pathway Group
Netflix Culture -  Benchmarking for Pathway GroupNetflix Culture -  Benchmarking for Pathway Group
Netflix Culture - Benchmarking for Pathway GroupThe Pathway Group
 
The brandful workforce
The brandful workforceThe brandful workforce
The brandful workforceTanuj Poddar
 

Mais procurados (11)

Tim Riesterer: Forrester's Forum for Sales Enablement Professionals keynote
Tim Riesterer: Forrester's Forum for Sales Enablement Professionals keynoteTim Riesterer: Forrester's Forum for Sales Enablement Professionals keynote
Tim Riesterer: Forrester's Forum for Sales Enablement Professionals keynote
 
NIRI Boston Shareholder Activism Event
NIRI Boston Shareholder Activism EventNIRI Boston Shareholder Activism Event
NIRI Boston Shareholder Activism Event
 
Session 6: Negotiating the relationship
Session 6: Negotiating the relationshipSession 6: Negotiating the relationship
Session 6: Negotiating the relationship
 
Executive Insights - Whiteboarding on Purpose
Executive Insights - Whiteboarding on PurposeExecutive Insights - Whiteboarding on Purpose
Executive Insights - Whiteboarding on Purpose
 
How to Mediate Employee Conflict!
How to Mediate Employee Conflict!How to Mediate Employee Conflict!
How to Mediate Employee Conflict!
 
Negotiation Lewecki Ch 4 Strategy & Planning for negotiiations [sav lecture]
Negotiation Lewecki Ch 4 Strategy & Planning for negotiiations [sav lecture]Negotiation Lewecki Ch 4 Strategy & Planning for negotiiations [sav lecture]
Negotiation Lewecki Ch 4 Strategy & Planning for negotiiations [sav lecture]
 
National Association of Women MBAs 2011 Negotiation Presentation
National Association of Women MBAs 2011 Negotiation PresentationNational Association of Women MBAs 2011 Negotiation Presentation
National Association of Women MBAs 2011 Negotiation Presentation
 
Proxy Advisors - Research Spotlight
Proxy Advisors - Research SpotlightProxy Advisors - Research Spotlight
Proxy Advisors - Research Spotlight
 
The Business of the Family: Looking through the Lens of the Wealth Enterprise...
The Business of the Family: Looking through the Lens of the Wealth Enterprise...The Business of the Family: Looking through the Lens of the Wealth Enterprise...
The Business of the Family: Looking through the Lens of the Wealth Enterprise...
 
Netflix Culture - Benchmarking for Pathway Group
Netflix Culture -  Benchmarking for Pathway GroupNetflix Culture -  Benchmarking for Pathway Group
Netflix Culture - Benchmarking for Pathway Group
 
The brandful workforce
The brandful workforceThe brandful workforce
The brandful workforce
 

Destaque

10 Strategies for Political Influence
10 Strategies for Political Influence10 Strategies for Political Influence
10 Strategies for Political InfluenceM Landis
 
Ps nfor publicsectorldrs
Ps nfor publicsectorldrsPs nfor publicsectorldrs
Ps nfor publicsectorldrsM Landis
 
Csg auction2
Csg auction2Csg auction2
Csg auction2M Landis
 
Maryland leg
Maryland legMaryland leg
Maryland legM Landis
 
Homelessness in Niceville
Homelessness in NicevilleHomelessness in Niceville
Homelessness in NicevilleM Landis
 
Dave's pix
Dave's pixDave's pix
Dave's pixM Landis
 
Mayer V Prensky Pres5
Mayer V Prensky Pres5Mayer V Prensky Pres5
Mayer V Prensky Pres5M Landis
 
Prob solvingnegotiationgeneric
Prob solvingnegotiationgenericProb solvingnegotiationgeneric
Prob solvingnegotiationgenericM Landis
 
Win and Win BIG! 3
Win and Win BIG! 3Win and Win BIG! 3
Win and Win BIG! 3M Landis
 
Buildinga pln
Buildinga plnBuildinga pln
Buildinga plnM Landis
 
Win and Win BIG!
Win and Win BIG!Win and Win BIG!
Win and Win BIG!M Landis
 
Problem Solving Negotiations for Public Officials
Problem Solving Negotiations for Public OfficialsProblem Solving Negotiations for Public Officials
Problem Solving Negotiations for Public OfficialsM Landis
 
Consensus building3addendum
Consensus building3addendumConsensus building3addendum
Consensus building3addendumM Landis
 
Basic psn 2012
Basic psn 2012Basic psn 2012
Basic psn 2012M Landis
 
CSG auction3
CSG auction3CSG auction3
CSG auction3M Landis
 
Getting To Yes - Negotiating Agreement Without Giving In
Getting To Yes - Negotiating Agreement Without Giving InGetting To Yes - Negotiating Agreement Without Giving In
Getting To Yes - Negotiating Agreement Without Giving Indre229
 
Tarp Bailout Visualization
Tarp Bailout VisualizationTarp Bailout Visualization
Tarp Bailout Visualizationguest28de7c8
 
Visual fox pro 9[1].0 y sqlserver 2005
Visual fox pro 9[1].0 y sqlserver 2005Visual fox pro 9[1].0 y sqlserver 2005
Visual fox pro 9[1].0 y sqlserver 2005WILDER VILCAHUAMAN
 

Destaque (20)

10 Strategies for Political Influence
10 Strategies for Political Influence10 Strategies for Political Influence
10 Strategies for Political Influence
 
Ps nfor publicsectorldrs
Ps nfor publicsectorldrsPs nfor publicsectorldrs
Ps nfor publicsectorldrs
 
Csg auction2
Csg auction2Csg auction2
Csg auction2
 
Maryland leg
Maryland legMaryland leg
Maryland leg
 
Homelessness in Niceville
Homelessness in NicevilleHomelessness in Niceville
Homelessness in Niceville
 
Dave's pix
Dave's pixDave's pix
Dave's pix
 
Mayer V Prensky Pres5
Mayer V Prensky Pres5Mayer V Prensky Pres5
Mayer V Prensky Pres5
 
Prob solvingnegotiationgeneric
Prob solvingnegotiationgenericProb solvingnegotiationgeneric
Prob solvingnegotiationgeneric
 
Win and Win BIG! 3
Win and Win BIG! 3Win and Win BIG! 3
Win and Win BIG! 3
 
Buildinga pln
Buildinga plnBuildinga pln
Buildinga pln
 
Win and Win BIG!
Win and Win BIG!Win and Win BIG!
Win and Win BIG!
 
Green5&7
Green5&7Green5&7
Green5&7
 
Ps neg2
Ps neg2Ps neg2
Ps neg2
 
Problem Solving Negotiations for Public Officials
Problem Solving Negotiations for Public OfficialsProblem Solving Negotiations for Public Officials
Problem Solving Negotiations for Public Officials
 
Consensus building3addendum
Consensus building3addendumConsensus building3addendum
Consensus building3addendum
 
Basic psn 2012
Basic psn 2012Basic psn 2012
Basic psn 2012
 
CSG auction3
CSG auction3CSG auction3
CSG auction3
 
Getting To Yes - Negotiating Agreement Without Giving In
Getting To Yes - Negotiating Agreement Without Giving InGetting To Yes - Negotiating Agreement Without Giving In
Getting To Yes - Negotiating Agreement Without Giving In
 
Tarp Bailout Visualization
Tarp Bailout VisualizationTarp Bailout Visualization
Tarp Bailout Visualization
 
Visual fox pro 9[1].0 y sqlserver 2005
Visual fox pro 9[1].0 y sqlserver 2005Visual fox pro 9[1].0 y sqlserver 2005
Visual fox pro 9[1].0 y sqlserver 2005
 

Semelhante a Problem Solving Negotiation Skills Catalytic Leader

Negotiation and Conflict Resolution - Entrepreneurship 101 (2013/2014)
Negotiation and Conflict Resolution - Entrepreneurship 101 (2013/2014)Negotiation and Conflict Resolution - Entrepreneurship 101 (2013/2014)
Negotiation and Conflict Resolution - Entrepreneurship 101 (2013/2014)MaRS Discovery District
 
Negotiating skills for Women - Christa Fairchild
Negotiating skills for Women - Christa FairchildNegotiating skills for Women - Christa Fairchild
Negotiating skills for Women - Christa FairchildTanya McGinnity
 
Decision Making & Negotiating
Decision Making & NegotiatingDecision Making & Negotiating
Decision Making & NegotiatingRajiv Bajaj
 
Negotiation & Conflict Resolution
Negotiation & Conflict ResolutionNegotiation & Conflict Resolution
Negotiation & Conflict ResolutionIshan Parekh
 
Negotiation Skill
Negotiation SkillNegotiation Skill
Negotiation SkillNaresh Sen
 
WINK Calgary - Negotiate this - November 24, 2015
WINK Calgary - Negotiate this - November 24, 2015WINK Calgary - Negotiate this - November 24, 2015
WINK Calgary - Negotiate this - November 24, 2015Patty Auger, CA, CFP
 
10Major Topics I’ll Learn and Questions I Should Be Able to .docx
10Major Topics I’ll Learn and Questions I Should Be Able to .docx10Major Topics I’ll Learn and Questions I Should Be Able to .docx
10Major Topics I’ll Learn and Questions I Should Be Able to .docxnovabroom
 
Negotiation
NegotiationNegotiation
Negotiationshrutinm
 
Collaboration speech to the National Innovation Conference
Collaboration speech to the National Innovation ConferenceCollaboration speech to the National Innovation Conference
Collaboration speech to the National Innovation ConferenceFrank Wyatt
 
# 3 Team Work for Negotiation.ppt
# 3 Team Work for Negotiation.ppt# 3 Team Work for Negotiation.ppt
# 3 Team Work for Negotiation.pptAhmedShatla6
 
10Major Topics I’ll Learn and Questions I Should Be Able to .docx
10Major Topics I’ll Learn and Questions I Should Be Able to .docx10Major Topics I’ll Learn and Questions I Should Be Able to .docx
10Major Topics I’ll Learn and Questions I Should Be Able to .docxaulasnilda
 
Building Negotiations Skills
Building Negotiations SkillsBuilding Negotiations Skills
Building Negotiations SkillsAlimakki
 
The 10 Things I Learned About Negotiations During My Wharton MBA
The 10 Things I Learned About Negotiations During My Wharton MBAThe 10 Things I Learned About Negotiations During My Wharton MBA
The 10 Things I Learned About Negotiations During My Wharton MBAEsther Lee Cruz (李亮芸)
 
Resistance to advice with family business clients
Resistance to advice with family business clientsResistance to advice with family business clients
Resistance to advice with family business clientsDr. Wm. (Chip) Valutis
 
Rag from suspect’s headCenter for Creati.docx
Rag from suspect’s headCenter for Creati.docxRag from suspect’s headCenter for Creati.docx
Rag from suspect’s headCenter for Creati.docxmakdul
 

Semelhante a Problem Solving Negotiation Skills Catalytic Leader (20)

Negotiation and Conflict Resolution - Entrepreneurship 101 (2013/2014)
Negotiation and Conflict Resolution - Entrepreneurship 101 (2013/2014)Negotiation and Conflict Resolution - Entrepreneurship 101 (2013/2014)
Negotiation and Conflict Resolution - Entrepreneurship 101 (2013/2014)
 
Negotiating for project success
Negotiating for project successNegotiating for project success
Negotiating for project success
 
Negotiating skills for Women - Christa Fairchild
Negotiating skills for Women - Christa FairchildNegotiating skills for Women - Christa Fairchild
Negotiating skills for Women - Christa Fairchild
 
Decision Making & Negotiating
Decision Making & NegotiatingDecision Making & Negotiating
Decision Making & Negotiating
 
Negotiation & Conflict Resolution
Negotiation & Conflict ResolutionNegotiation & Conflict Resolution
Negotiation & Conflict Resolution
 
Negotiation Skill
Negotiation SkillNegotiation Skill
Negotiation Skill
 
WINK Calgary - Negotiate this - November 24, 2015
WINK Calgary - Negotiate this - November 24, 2015WINK Calgary - Negotiate this - November 24, 2015
WINK Calgary - Negotiate this - November 24, 2015
 
10Major Topics I’ll Learn and Questions I Should Be Able to .docx
10Major Topics I’ll Learn and Questions I Should Be Able to .docx10Major Topics I’ll Learn and Questions I Should Be Able to .docx
10Major Topics I’ll Learn and Questions I Should Be Able to .docx
 
CSR & HR Ethic and governance Part 3
CSR & HR Ethic and governance Part 3 CSR & HR Ethic and governance Part 3
CSR & HR Ethic and governance Part 3
 
Negotiation
NegotiationNegotiation
Negotiation
 
Collaboration speech to the National Innovation Conference
Collaboration speech to the National Innovation ConferenceCollaboration speech to the National Innovation Conference
Collaboration speech to the National Innovation Conference
 
Content Conceptial
Content ConceptialContent Conceptial
Content Conceptial
 
# 3 Team Work for Negotiation.ppt
# 3 Team Work for Negotiation.ppt# 3 Team Work for Negotiation.ppt
# 3 Team Work for Negotiation.ppt
 
CONFLICT AND NEGOTATIONS
CONFLICT AND NEGOTATIONSCONFLICT AND NEGOTATIONS
CONFLICT AND NEGOTATIONS
 
10Major Topics I’ll Learn and Questions I Should Be Able to .docx
10Major Topics I’ll Learn and Questions I Should Be Able to .docx10Major Topics I’ll Learn and Questions I Should Be Able to .docx
10Major Topics I’ll Learn and Questions I Should Be Able to .docx
 
Building Negotiations Skills
Building Negotiations SkillsBuilding Negotiations Skills
Building Negotiations Skills
 
The 10 Things I Learned About Negotiations During My Wharton MBA
The 10 Things I Learned About Negotiations During My Wharton MBAThe 10 Things I Learned About Negotiations During My Wharton MBA
The 10 Things I Learned About Negotiations During My Wharton MBA
 
Resistance to advice with family business clients
Resistance to advice with family business clientsResistance to advice with family business clients
Resistance to advice with family business clients
 
Rag from suspect’s headCenter for Creati.docx
Rag from suspect’s headCenter for Creati.docxRag from suspect’s headCenter for Creati.docx
Rag from suspect’s headCenter for Creati.docx
 
SISCo Study Tour Mutual Gains Approach 27 10-10
SISCo Study Tour Mutual Gains Approach 27 10-10SISCo Study Tour Mutual Gains Approach 27 10-10
SISCo Study Tour Mutual Gains Approach 27 10-10
 

Último

KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...Any kyc Account
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Roland Driesen
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsP&CO
 
Best Basmati Rice Manufacturers in India
Best Basmati Rice Manufacturers in IndiaBest Basmati Rice Manufacturers in India
Best Basmati Rice Manufacturers in IndiaShree Krishna Exports
 
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...amitlee9823
 
7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...Paul Menig
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Neil Kimberley
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableDipal Arora
 
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature SetCreating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature SetDenis Gagné
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayNZSG
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageMatteo Carbone
 
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 DelhiCall Girls in Delhi
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMANIlamathiKannappan
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.Aaiza Hassan
 
Call Girls in Gomti Nagar - 7388211116 - With room Service
Call Girls in Gomti Nagar - 7388211116  - With room ServiceCall Girls in Gomti Nagar - 7388211116  - With room Service
Call Girls in Gomti Nagar - 7388211116 - With room Servicediscovermytutordmt
 
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Delhi Call girls
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxAndy Lambert
 
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876dlhescort
 
Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Roland Driesen
 

Último (20)

KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and pains
 
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabiunwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
 
Best Basmati Rice Manufacturers in India
Best Basmati Rice Manufacturers in IndiaBest Basmati Rice Manufacturers in India
Best Basmati Rice Manufacturers in India
 
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
 
7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
 
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature SetCreating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 May
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usage
 
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMAN
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.
 
Call Girls in Gomti Nagar - 7388211116 - With room Service
Call Girls in Gomti Nagar - 7388211116  - With room ServiceCall Girls in Gomti Nagar - 7388211116  - With room Service
Call Girls in Gomti Nagar - 7388211116 - With room Service
 
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptx
 
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
 
Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...
 

Problem Solving Negotiation Skills Catalytic Leader

  • 1. Problem Solving Negotiation for the Catalytic Leader Chinook Institute 2012 David Landis
  • 2. Definition A negotiation is a trade - “I’ll do Y, if you’ll do X.”
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.  
  • 18.
  • 19.  
  • 20.
  • 21.  
  • 22.
  • 23.  
  • 24.
  • 25.  
  • 26.
  • 27.  
  • 28.
  • 29.
  • 30. Worker’s Comp Deal Business Labor Dr. Choice Managed Care Indexed Benefits Safety Comm./ Inspectors
  • 31. Worker’s Comp Deal Business Labor Dr. Choice Yes Managed Care Yes Indexed Benefits No Safety Comm./ Inspectors No
  • 32. Worker’s Comp Deal Business Labor Dr. Choice Yes No Managed Care Yes No Indexed Benefits No Yes Safety Comm./ Inspectors No Yes
  • 33. Worker’s Comp Deal Business Labor Dr. Choice Yes 1 No Managed Care Yes 2 No Indexed Benefits No 3 Yes Safety Comm./ Inspectors No 4 Yes
  • 34. Worker’s Comp Deal Business Labor Dr. Choice Yes 1 No 3 Managed Care Yes 2 No 4 Indexed Benefits No 3 Yes 1 Safety Comm./ Inspectors No 4 Yes 2
  • 35.
  • 36.
  • 37.
  • 38.
  • 39.
  • 40.
  • 41.
  • 42.
  • 43.
  • 44.
  • 45.
  • 46.
  • 47.
  • 48.
  • 49. Preferred Group Practices… 1. Identify and agree on process norms 7. Visual display of information, options, etc 2. Facilitation, hear everyone 8. Listening for threads of agreement 3. Create problem statement 9. Recasting solutions in search of broad consensus 4. Learn interests and priorities 10. Late commitments, broad consensus 5. Develop multiple options 11. Careful review of agreement 6. Link differences for joint gain 12. Celebrate the agreement
  • 50.