Process improvers company presentatie uk version

Marcel Kok
Marcel KokBusiness Unit Manager Returns at Kuehne + Nagel Nederland em Kuehne + Nagel
Visit Process Improvers at www.processimprovers.nl
About Process Improvers
    Process Improvers develop processes that get the best out of companies logistics
    activities. With advice that works and which leads to actual and measurable results.
    By results orientated interim-management that always takes the people that have to
    execute the work into consideration. Recruitment, training and development services
    based on our experience and knowledge of the market.



    Our Mission

    To help companies to improve their supply
    chain by:

                                                                           People           Processes
    •  Developing the right strategy
    •  Matching the right people
    •  Implementing the right processes
2

                                       Visit Process Improvers at www.processimprovers.nl
Our areas




                  •  Consult &                                         •  Search, train &                                   •  Search &
                     implement                                            develop                                              select interim
                     logistics                                            employees                                            managers




                                              Training & development
                     improvements




                                                                                                       Interim management
                                              Recruitment /
    Consultancy




                  •  “Enthusiastic thinkers                            •  “Connecting                                       •  “Direct support,
                      who act & Doers                                      processes &                                          coaching &
                      who think”                                           people“                                              evaluation”


3

                                                  Visit Process Improvers at www.processimprovers.nl
Our supply chain approach

       Higher         Permanent


       Middle          Interim




                                                                                                                Control
                                  Purchase          Production             Storage         Sales    Transport
                                                                                                                  &
                                                                                                                Support




         Strategic


          Tactical                      Scan                     Improve              Implement     Verify


        Operational




    •  Matching the right people with supply chain processes
4   •  Improve and implement supply chain processes
                                               Visit Process Improvers at www.processimprovers.nl
Customers by vertical
     High Tech   Consumer      Transport &        Food                  Metal &         Healthcare &   Various
                 Electronics   Logistics                                Assembly        Chemical




5

                                   Visit Process Improvers at www.processimprovers.nl
Our areas



                                           …build a multi client warehouse &
                  Consult &                  implement 3 customers….
                  Implement
                  logistics
                  improvements
    Consultancy




                  “Enthusiastic thinkers
                  who act and Doers
                  who think”

6

                                           Visit Process Improvers at www.processimprovers.nl
Business Case: building a multi-client DC

    Customer: Logistic Service Provider


    Objective: Building of a new distribution centre and
               implementation of 3 FMCG customers                                                          Multi client distribution centre, including
                                                                                                            high bay warehouse and automatic
                                                                                                                          layer picking.

    Results: - Distribution centre ready to start within agreed scope, cost and timeline
             - Transition & implementation of 3 blue chip FMCG customers

    Lead time: 2 years




7             Construction high bay warehouse                                                      Handling > 7.000 pallets/day including
           (45.000 pallets - 220 pallet/hr in and out).                                                automatic layer picking…...

                                                  Visit Process Improvers at www.processimprovers.nl
Business Case: Strategy & Improvement of
                   European Supply Chain
    Customer: Consumer electronics, audio & hi-fi equipment

    Objective: Improving European supply chain

    Result:    - Defined European supply chain strategy
                                                                                                           High end HIFI equipment
               - Road map developed to achieve strategic objectives                                       requiring high end service
               - Reorganized supply chain and organization
               - Implemented European Logistics control tower
               - Cost savings of 21% on transport
               - Increased visibility and quality of deliveries

    Lead time: 8 months




8
               Distribution analysis
          different brands leads to…..                                                        ……new supply chain strategy
                                         Visit Process Improvers at www.processimprovers.nl
Business Case: Optimization warehouse location

    Customer: Metal company                                                                                           Trailer axle



    Objective: Determine EU Warehouse location based on transport, labour and
               facility cost

    Result:    - Developed an optimized distribution solution with 2 dc’s in Europe
               - Analysis of transport, warehouse and labour cost

    Lead time: 6 weeks




          Process Improvers gravity tool
9
                                                                                     Output tool in geographical analysis
                                           Visit Process Improvers at www.processimprovers.nl
Our areas




                              Search, train &
     Training & Development


                              develop
                              employees
     Recruitment /




                              “Connceting people
                                                                                                   ...Experience in Supply Chain positions
                               & processes”                                                      makes Process Improvers a reliable partner
                                                                                                  to search, train & develop employees….

10

                                                   Visit Process Improvers at www.processimprovers.nl
People Search offers recruitment services in logistics positions at middle- and top
management level specific.
                            Strategic
                             Some examples : Logistics Director Europe, European Transportation
                             Manager, Global Warehousing & Distribution Manager, Director
                             Automotive EU, 4PL Director, Director Transport, Director Operations,
                             Logistics Manager Europe
                                                Tactical
                                                General Manager, Transport Specialist, Ocean
                                                Director RTM, QA Manager . General Manager Spare
                                                Parts, Supply Chain Manager, Transportation
                                                Manager NL, Site manager



                                                                     Operational
                                                                     Customer team Manager, Transport
                                                                     planner, Junior project manager,
                                                                     Sales representative




                               Visit Process Improvers at www.processimprovers.nl
10 step approach
                                      1. Company
                                          scan

                10.                                               2. Interview
          Introduction &                                         stakeholders
             aftercare


                                                                           3. Candidate
     9. Review &                                                              profile
       decision



                                                                            4. Candidate
        8. Joint                                                                scan
       interview



                                                                   5. Candidate
               7. Present                                           interviews
               candidates
                                     6. Candidate
12                                       tests

                      Visit Process Improvers at www.processimprovers.nl
Training & development method

      Would you like to..
     …be able to quickly respond to changes...                                       Training & development method

     …have process-orientated training of your employees …

     …increase flexibility of staff within the workplace…

     …secure improved work practices and efficiency…

     …have a committed and inspired work force…

     …have suitable and vocational training…

     …be more effective in training new people ...

     …create a continuous improvement culture…

     …The SIPP method supports training & development of your employees
13
                                                            www.sipp.nu
                                            Visit Process Improvers at www.processimprovers.nl
Our areas




                          Search, train &
                          develop
                          employees
     Interim management




                          “Direct support,
                           coaching &                            …Develop and implement a new central
                                                                 warehouse for helicopters spare parts….
                           evaluation”

14

                                             Visit Process Improvers at www.processimprovers.nl
Business Case: Start up business unit returns

     Customer: Logistic Service Provider

     Objective: Set-up of reverse logistics distribution centres
                for a retail customer.
                                                                                                                   Handling returns
                                                                                                             from retail stores to suppliers
     Results: - Review all logistics processes
              - Take over 4 locations from retailer conform plan
              - Recruitment of warehouse employees (350) &
                management (10)
              - Selection & development of 2 new locations for
                new reverse logistics distribution centres

     Lead-time: 8 months
                                                                                                           Zaandam

                                                                                                                              Zwolle
                                                                                                       Pijnacker




                                                                                                                   Tilburg

15                                                                                   .......in 4 reverse centres serving
               Handling > 4.000.000 crates / week…...                                returns for > 800 customer stores.....

                                              Visit Process Improvers at www.processimprovers.nl
Business Case: Start up global spare parts warehouse

     Customer: Helicopter MRO group

     Objective: Design, start-up & manage a global spare-parts
                warehouse

     Results: - Fully implemented new operation in NL                                                               World wide Helicopter
                                                                                                                     availability as goal
              - Implement customs license E-type
              - Performed global inventory count over 144 countries
              - Analyse and select logistics service providers (RFQ)

     Lead time: 12 months




      Transport of helicopter spare parts by air…..                                ….From 1 warehouse location (Netherlands) towards
16                                                                                     rest of the world y within 72 hrs world wide.
                                                                                                    A.O.G. 24 hrs…..

                                                      Visit Process Improvers at www.processimprovers.nl
Contact

     Process Improvers
     Nieuwe Ginnekenstraat 36
     NL - 4811 NS Breda
     The Netherlands

     T: +31 (0)76 525 85 85
     F: +31 (0)76 525 85 80

     I : www.processimprovers.nl / www.sipp.nu
     E: info@processimprovers.nl




17

                                  Visit Process Improvers at www.processimprovers.nl
1 de 17

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Process improvers company presentatie uk version

  • 1. Visit Process Improvers at www.processimprovers.nl
  • 2. About Process Improvers Process Improvers develop processes that get the best out of companies logistics activities. With advice that works and which leads to actual and measurable results. By results orientated interim-management that always takes the people that have to execute the work into consideration. Recruitment, training and development services based on our experience and knowledge of the market. Our Mission To help companies to improve their supply chain by: People Processes •  Developing the right strategy •  Matching the right people •  Implementing the right processes 2 Visit Process Improvers at www.processimprovers.nl
  • 3. Our areas •  Consult & •  Search, train & •  Search & implement develop select interim logistics employees managers Training & development improvements Interim management Recruitment / Consultancy •  “Enthusiastic thinkers •  “Connecting •  “Direct support, who act & Doers processes & coaching & who think” people“ evaluation” 3 Visit Process Improvers at www.processimprovers.nl
  • 4. Our supply chain approach Higher Permanent Middle Interim Control Purchase Production Storage Sales Transport & Support Strategic Tactical Scan Improve Implement Verify Operational •  Matching the right people with supply chain processes 4 •  Improve and implement supply chain processes Visit Process Improvers at www.processimprovers.nl
  • 5. Customers by vertical High Tech Consumer Transport & Food Metal & Healthcare & Various Electronics Logistics Assembly Chemical 5 Visit Process Improvers at www.processimprovers.nl
  • 6. Our areas …build a multi client warehouse & Consult & implement 3 customers…. Implement logistics improvements Consultancy “Enthusiastic thinkers who act and Doers who think” 6 Visit Process Improvers at www.processimprovers.nl
  • 7. Business Case: building a multi-client DC Customer: Logistic Service Provider Objective: Building of a new distribution centre and implementation of 3 FMCG customers Multi client distribution centre, including high bay warehouse and automatic layer picking. Results: - Distribution centre ready to start within agreed scope, cost and timeline - Transition & implementation of 3 blue chip FMCG customers Lead time: 2 years 7 Construction high bay warehouse Handling > 7.000 pallets/day including (45.000 pallets - 220 pallet/hr in and out). automatic layer picking…... Visit Process Improvers at www.processimprovers.nl
  • 8. Business Case: Strategy & Improvement of European Supply Chain Customer: Consumer electronics, audio & hi-fi equipment Objective: Improving European supply chain Result: - Defined European supply chain strategy High end HIFI equipment - Road map developed to achieve strategic objectives requiring high end service - Reorganized supply chain and organization - Implemented European Logistics control tower - Cost savings of 21% on transport - Increased visibility and quality of deliveries Lead time: 8 months 8 Distribution analysis different brands leads to….. ……new supply chain strategy Visit Process Improvers at www.processimprovers.nl
  • 9. Business Case: Optimization warehouse location Customer: Metal company Trailer axle Objective: Determine EU Warehouse location based on transport, labour and facility cost Result: - Developed an optimized distribution solution with 2 dc’s in Europe - Analysis of transport, warehouse and labour cost Lead time: 6 weeks Process Improvers gravity tool 9 Output tool in geographical analysis Visit Process Improvers at www.processimprovers.nl
  • 10. Our areas Search, train & Training & Development develop employees Recruitment / “Connceting people ...Experience in Supply Chain positions & processes” makes Process Improvers a reliable partner to search, train & develop employees…. 10 Visit Process Improvers at www.processimprovers.nl
  • 11. People Search offers recruitment services in logistics positions at middle- and top management level specific. Strategic Some examples : Logistics Director Europe, European Transportation Manager, Global Warehousing & Distribution Manager, Director Automotive EU, 4PL Director, Director Transport, Director Operations, Logistics Manager Europe Tactical General Manager, Transport Specialist, Ocean Director RTM, QA Manager . General Manager Spare Parts, Supply Chain Manager, Transportation Manager NL, Site manager Operational Customer team Manager, Transport planner, Junior project manager, Sales representative Visit Process Improvers at www.processimprovers.nl
  • 12. 10 step approach 1. Company scan 10. 2. Interview Introduction & stakeholders aftercare 3. Candidate 9. Review & profile decision 4. Candidate 8. Joint scan interview 5. Candidate 7. Present interviews candidates 6. Candidate 12 tests Visit Process Improvers at www.processimprovers.nl
  • 13. Training & development method Would you like to.. …be able to quickly respond to changes... Training & development method …have process-orientated training of your employees … …increase flexibility of staff within the workplace… …secure improved work practices and efficiency… …have a committed and inspired work force… …have suitable and vocational training… …be more effective in training new people ... …create a continuous improvement culture… …The SIPP method supports training & development of your employees 13 www.sipp.nu Visit Process Improvers at www.processimprovers.nl
  • 14. Our areas Search, train & develop employees Interim management “Direct support, coaching & …Develop and implement a new central warehouse for helicopters spare parts…. evaluation” 14 Visit Process Improvers at www.processimprovers.nl
  • 15. Business Case: Start up business unit returns Customer: Logistic Service Provider Objective: Set-up of reverse logistics distribution centres for a retail customer. Handling returns from retail stores to suppliers Results: - Review all logistics processes - Take over 4 locations from retailer conform plan - Recruitment of warehouse employees (350) & management (10) - Selection & development of 2 new locations for new reverse logistics distribution centres Lead-time: 8 months Zaandam Zwolle Pijnacker Tilburg 15 .......in 4 reverse centres serving Handling > 4.000.000 crates / week…... returns for > 800 customer stores..... Visit Process Improvers at www.processimprovers.nl
  • 16. Business Case: Start up global spare parts warehouse Customer: Helicopter MRO group Objective: Design, start-up & manage a global spare-parts warehouse Results: - Fully implemented new operation in NL World wide Helicopter availability as goal - Implement customs license E-type - Performed global inventory count over 144 countries - Analyse and select logistics service providers (RFQ) Lead time: 12 months Transport of helicopter spare parts by air….. ….From 1 warehouse location (Netherlands) towards 16 rest of the world y within 72 hrs world wide. A.O.G. 24 hrs….. Visit Process Improvers at www.processimprovers.nl
  • 17. Contact Process Improvers Nieuwe Ginnekenstraat 36 NL - 4811 NS Breda The Netherlands T: +31 (0)76 525 85 85 F: +31 (0)76 525 85 80 I : www.processimprovers.nl / www.sipp.nu E: info@processimprovers.nl 17 Visit Process Improvers at www.processimprovers.nl