7. Social Media Message Noise Reduction
Social Media
Content
• Apply Geographic
Filter
• Apply contextual
Filter
• Remove re-tweets
Message
Identify Message
Type and
Priority
13. Summary
Ensure your agency has established policies and a
training program for social media
Identify where you are on the engagement scale
and move toward dialogue
Actively listen and monitor messages by filtering to
reach your community
Who are you to your community? Identify your
voice and your audience and take action to maintain
your credibility.
14. Contact
Mary Jo Flynn,
Emergency Management
Assistant Director
(714) 240-6240 cell
maryjflynn@anaheim.net
@MaryJoFly
@AnaheimCERT