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Going Independent
Lessons Learned from a Decade of Independence
Michael Eaton -
mjeaton@validussolutions.com -
@mjeaton on twitter
Purpose of the Session
• Share lessons learned
• Provide you with the tools and resources
necessary to either:
– Support what you’re currently doing as an indie
– Make the leap to life as an indie
Agenda
• Lessons Learned from a Decade of
Independence
• Starting/running a Business
• Clients
• Rates
"In a time where organizers are censoring
speakers and their content, @mjeaton and
@kalamazoox is a bastion of freedom. He is a
luminary."
"@mjeaton @kalamazoox believes in the open
exchange of ideas, however uncomfortable,
and trusts humans to think, collaborate and
create."
"#kalx12 is like an All Star team of speakers.
Every single one would have been the best talk
at every other conference."
"I've discovered @kalamazoox is a hidden gem.
Today was like a braver, more profane set of
dev-oriented TED talks. Lots of passion and
humor."
@mjeaton
Disclaimer
• I am not a Lawyer
• I am not an Accountant
• I am not an Insurance Agent
• Please consult your Attorney, Accountant or
Insurance Agent for specific advice in these
areas.
Disclaimer #2
• The content of this session is based almost
entirely on my own experiences as an
independent. Just like with writing code, other
independent consultants will have different
perspectives on how to run a business and will
definitely have different ways of doing things.
How did I get started?
• I had no clue what I was doing
• I made mistakes
– I walked out
– I burned bridges
– I did EVERYTHING wrong at the beginning
WHAT HAVE I LEARNED?
Be Happy
Don’t put all your eggs in one basket
Surround yourself with amazing people
Understand that you’re running a
business
It’s about making $$$
Be willing to make mistakes
Best and Worst Things
• Best
– Home since my oldest was 4 months old
– Flexible
– I am in control
– Good money (when times are good)
• Worst
– Feast/famine
– Keeping the pipeline full
– Always working
– Periods of burnout
Why do you want to be independent?
IN-DEPTH: STARTING AND
RUNNING A BUSINESS
• Starting a business is easy, anyone can do it
Business - Planning
What’s your business?
• Consulting
• Product
• Other services
Business - Type
- LLC
- [S | C] Corp
Consult both your accountant *and* your
attorney to decide which is best. Do NOT simply
take the word of another indie. Each has its pros
and cons that should be considered.
Business - Insurance
• General Liability
• Errors and Omissions
– Professional Liability (malpractice insurance)
Business - Marketing
• How will you find clients?
• How will you engage the clients you find (or
that find you)?
Business - Contracts
• Do NOT ever engage in a project without
having a contract in place
• Do NOT ever engage in a project without
having a contract in place
• Do NOT ever engage in a project without
having a contract in place
Business - Contracts
• Have a contract drawn up by an attorney
familiar with the tech space
• If the client provides the contract, have it
reviewed by your attorney
• Never make any modifications to the contract
yourself.
– Remember, *you* are not an attorney
Business - Contracts
• Intellectual property ownership
Business - Things to think about
• Billing / Invoicing
– Track your time!
– Make it easy for you
– Make it easy for your clients
– Think about how you’ll handle slow-pay/no-pay clients
*before* it actually happens
• It *will* happen, it’s just a matter of time
– Net 30 is stupid (rant)
Business – Too much work
• Employees
• Sub-contractors
Business – Reduce friction
Lite Accounting
TimeSnapper
Trello
OneNote / EverNote
43Folders
Business - Things to think about
• Staying sane
– Take time out for you
• Unplug once in awhile
• Talk to other people outside of
IM/IRC/Twitter/Facebook
IN-DEPTH: CLIENTS
Clients - How to find them
• Networking!
– Contact former bosses and co-workers
– Face-to-face networking
– Local business groups / Chambers
– Headhunters
– Business cards
– Website / blog
– Social networking
Clients – After you find them
• Do your due diligence
– Google them
– Search the Better Business Bureau
– Ask around
• If you see any red flags about the potential
relationship, do NOT dismiss them
Clients – Building the Relationship
• Be transparent
• Don’t waste your time or their money
• Communicate!
Clients - Communication
Communication is the top priority once you’ve
landed the client
• Don’t ever hesitate to pick up the phone
• Remember, it’s their money and their project
• They won’t always be right, but neither will
you
Clients – When things go bad
IN-DEPTH: SETTING YOUR RATE
Rates - Calculating
Rate = salary / 2000
Rates - Calculating
Rate = salary / 2000
Rate – Business Costs
• Rent, licenses, travel, phones, marketing, legal
fees, accounting fees, hardware, software,
insurance, taxes, education, office supplies…
Rate – Personal Costs
• Mortgage, insurance, vehicles, vacation,
education, retirement, daily expenses
• DO YOU HAVE KIDS? 
Rate – Billable Hours
• You cannot be 100% billable.
• It’s impossible
• Did I mention you can’t be 100% billable?
Rate - Profit
Rate – The Market
Rate – Skills and Experience
Rate
Rate = (profit + business costs + personal costs)
/ (billable hours * billable weeks)
Questions?
@mjeaton
@beefarino
@jayharris
@jeffreystrauss
Resources
• http://donxml.com/allthingstechie/archive/20
07/02/04/A-Guide-To-Information-
Technology-Consulting-Rates.aspx
• My Deep Fried Bytes interview on Going Indy
– http://tinyurl.com/GoingIndyDFB
Contact Info
• Email: mjeaton@validussolutions.com
• Blog: http://mjeaton.net/blog
• Twitter: @mjeaton
• LinkedIn: http://www.linkedin.com/in/mjeaton

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Going Indie - Long version

  • 1. Going Independent Lessons Learned from a Decade of Independence Michael Eaton - mjeaton@validussolutions.com - @mjeaton on twitter
  • 2. Purpose of the Session • Share lessons learned • Provide you with the tools and resources necessary to either: – Support what you’re currently doing as an indie – Make the leap to life as an indie
  • 3. Agenda • Lessons Learned from a Decade of Independence • Starting/running a Business • Clients • Rates
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  • 6. "In a time where organizers are censoring speakers and their content, @mjeaton and @kalamazoox is a bastion of freedom. He is a luminary." "@mjeaton @kalamazoox believes in the open exchange of ideas, however uncomfortable, and trusts humans to think, collaborate and create." "#kalx12 is like an All Star team of speakers. Every single one would have been the best talk at every other conference." "I've discovered @kalamazoox is a hidden gem. Today was like a braver, more profane set of dev-oriented TED talks. Lots of passion and humor."
  • 8. Disclaimer • I am not a Lawyer • I am not an Accountant • I am not an Insurance Agent • Please consult your Attorney, Accountant or Insurance Agent for specific advice in these areas.
  • 9. Disclaimer #2 • The content of this session is based almost entirely on my own experiences as an independent. Just like with writing code, other independent consultants will have different perspectives on how to run a business and will definitely have different ways of doing things.
  • 10. How did I get started? • I had no clue what I was doing • I made mistakes – I walked out – I burned bridges – I did EVERYTHING wrong at the beginning
  • 11. WHAT HAVE I LEARNED?
  • 13. Don’t put all your eggs in one basket
  • 14. Surround yourself with amazing people
  • 15. Understand that you’re running a business
  • 17. Be willing to make mistakes
  • 18. Best and Worst Things • Best – Home since my oldest was 4 months old – Flexible – I am in control – Good money (when times are good) • Worst – Feast/famine – Keeping the pipeline full – Always working – Periods of burnout
  • 19. Why do you want to be independent?
  • 21. • Starting a business is easy, anyone can do it
  • 23. What’s your business? • Consulting • Product • Other services
  • 24. Business - Type - LLC - [S | C] Corp Consult both your accountant *and* your attorney to decide which is best. Do NOT simply take the word of another indie. Each has its pros and cons that should be considered.
  • 25. Business - Insurance • General Liability • Errors and Omissions – Professional Liability (malpractice insurance)
  • 26. Business - Marketing • How will you find clients? • How will you engage the clients you find (or that find you)?
  • 27. Business - Contracts • Do NOT ever engage in a project without having a contract in place • Do NOT ever engage in a project without having a contract in place • Do NOT ever engage in a project without having a contract in place
  • 28. Business - Contracts • Have a contract drawn up by an attorney familiar with the tech space • If the client provides the contract, have it reviewed by your attorney • Never make any modifications to the contract yourself. – Remember, *you* are not an attorney
  • 29. Business - Contracts • Intellectual property ownership
  • 30. Business - Things to think about • Billing / Invoicing – Track your time! – Make it easy for you – Make it easy for your clients – Think about how you’ll handle slow-pay/no-pay clients *before* it actually happens • It *will* happen, it’s just a matter of time – Net 30 is stupid (rant)
  • 31. Business – Too much work • Employees • Sub-contractors
  • 32. Business – Reduce friction Lite Accounting TimeSnapper Trello OneNote / EverNote 43Folders
  • 33. Business - Things to think about • Staying sane – Take time out for you • Unplug once in awhile • Talk to other people outside of IM/IRC/Twitter/Facebook
  • 35. Clients - How to find them • Networking! – Contact former bosses and co-workers – Face-to-face networking – Local business groups / Chambers – Headhunters – Business cards – Website / blog – Social networking
  • 36. Clients – After you find them • Do your due diligence – Google them – Search the Better Business Bureau – Ask around • If you see any red flags about the potential relationship, do NOT dismiss them
  • 37. Clients – Building the Relationship • Be transparent • Don’t waste your time or their money • Communicate!
  • 38. Clients - Communication Communication is the top priority once you’ve landed the client • Don’t ever hesitate to pick up the phone • Remember, it’s their money and their project • They won’t always be right, but neither will you
  • 39. Clients – When things go bad
  • 41. Rates - Calculating Rate = salary / 2000
  • 42. Rates - Calculating Rate = salary / 2000
  • 43. Rate – Business Costs • Rent, licenses, travel, phones, marketing, legal fees, accounting fees, hardware, software, insurance, taxes, education, office supplies…
  • 44. Rate – Personal Costs • Mortgage, insurance, vehicles, vacation, education, retirement, daily expenses • DO YOU HAVE KIDS? 
  • 45. Rate – Billable Hours • You cannot be 100% billable. • It’s impossible • Did I mention you can’t be 100% billable?
  • 47. Rate – The Market
  • 48. Rate – Skills and Experience
  • 49. Rate Rate = (profit + business costs + personal costs) / (billable hours * billable weeks)
  • 53. Contact Info • Email: mjeaton@validussolutions.com • Blog: http://mjeaton.net/blog • Twitter: @mjeaton • LinkedIn: http://www.linkedin.com/in/mjeaton

Notas do Editor

  1. The goal for today is to share lessons learned, to support what you’re doing if you’re already on your own, and finally to empower you to escape the cube farm and become an independent.
  2. How did I get started?
  3. What have I learned in the past 10 years as an independent?
  4. Be happy Value yourself and your time
  5. Don’t put all your eggs in one basket. Always be looking for what’s next Be willing to fire clients Network! Headhunters Be wary Be strong Cold calling Never done it, never will
  6. Surround yourself with amazing people Family Without spousal support, forget it. Side note about family: if you work from home, there’s a certain amount of training they’ll need to not bug you throughout the day. Accountant Attorney Peer Group Mastermind Group My mastermind group is Jay Harris Jim Christopher Kevin Hazzard
  7. Understand that you’re running a business Take it seriously Reduce friction Don’t waste your time or your clients’ money Never work without a contract
  8. It’s about making $$$ Things you should NOT do when setting your rate: Divide your current salary to get an hourly rate Undervalue yourself Be afraid Things you should do Value yourself Charge what you think the market can bear
  9. Be willing to make mistakes If you’re not making mistakes, you’re not doing it right. 
  10. Best and Worst Things Best Home since my oldest was 4 months old Flexible I am in control Good money (when times are good) Worst Feast/famine Keeping the pipeline full Always working Periods of burnout
  11. Have a plan This doesn’t necessarily mean a full “business plan” What are your goals? Certain amount of $$$ per year? Employees? Retire at a specific age? Get out of the cube farm? Work from home? How will you meet your goals?
  12. Business Type LLC S-Corp Consult both your accountant *and* your attorney to decide which is best. Do NOT simply take the word of another indy. Each has its pros and cons that should be considered.
  13. Contracts Do NOT ever engage in a project without having a contract in place. Have a contract drawn up by an attorney familiar with the tech space If the client provides the contract, have it reviewed by your attorney Never make any modifications to the contract yourself. Remember, *you* are not an attorney
  14. Contracts Do NOT ever engage in a project without having a contract in place. Have a contract drawn up by an attorney familiar with the tech space If the client provides the contract, have it reviewed by your attorney Never make any modifications to the contract yourself. Remember, *you* are not an attorney
  15. Contracts Do NOT ever engage in a project without having a contract in place. Have a contract drawn up by an attorney familiar with the tech space If the client provides the contract, have it reviewed by your attorney Never make any modifications to the contract yourself. Remember, *you* are not an attorney
  16. Billing / Invoicing Track your time! Make it easy for you Make it easy for your clients Think about how you’ll handle slow-pay/no-pay clients *before* it actually happens It *will* happen, it’s just a matter of time Net 30 is stupid (rant)
  17. Billing / Invoicing Track your time! Make it easy for you Make it easy for your clients Think about how you’ll handle slow-pay/no-pay clients *before* it actually happens It *will* happen, it’s just a matter of time Net 30 is stupid (rant)
  18. Find tools that help Harvest Freshbooks etc
  19. Staying sane Take time out for you Unplug once in awhile Talk to other people outside of IM/IRC/Twitter/Facebook
  20. Clients - How to find them Networking! Contact former bosses and co-workers Face-to-face networking Local business groups / Chambers Headhunters Business cards Website / blog Social networking
  21. Clients – After you find them Do your due diligence Google them Search the Better Business Bureau Ask around If you see any red flags about the potential relationship, do NOT dismiss them without a great deal of thought Examples Not wanting to sign a contract Wanting you to reduce your rate Extremely short timeframe for the project with few (or no) requirements
  22. Clients – Building the Relationship Once you’ve found a client and decided to work with them Be transparent Don’t waste your time or their money Communicate!
  23. Clients – Communication Communication is the top priority once you’ve landed the client Stand-ups Daily/Weekly Keep it simple What did you do yesterday What are you doing today Any roadblocks Follow-up with email or another call Don’t ever hesitate to pick up the phone Remember, it’s their money and their project They won’t always be right, but neither will you
  24. Clients – When things go bad There may come a time when things get bad and you’ll need to fire a client You need to be happy! Remember, it’s a two-way street Be respectful (don’t burn the bridge unless it’s necessary) Make sure there’s a clause in your contract to handle termination by either party
  25. Rates – Calculating It’s not as easy as you’d think. While you can simply take your salary and divide it by 1000, you’ll probably want to spend more time figuring out what you actually need to make. There are several things you need to think about…including:
  26. Rates – Calculating It’s not as easy as you’d think. While you can simply take your salary and divide it by 1000, you’ll probably want to spend more time figuring out what you actually need to make. There are several things you need to think about…including:
  27. What are your business costs? You have to think about everything. You may have: Rent Professional Licenses Travel You will have: Phones Marketing Legal Fees Accounting Fees Hardware Software Insurance Taxes Education Office Supplies The list goes on…
  28. What are your personal costs? Do you own a house? Do you own a car. Maybe you own a couple houses and a few cars. Mortgage Insurance Vehicle(s) Vacation Education Retirement Daily Expenses
  29. How many hours can you bill? Don’t think you’ll be 100% billable as an indy Overhead Marketing Sales Invoicing / billing Collections Education Personal time Vacation(s) Burn-out
  30. How much profit do you want to make?
  31. Can the market bear your rate?
  32. Skill and experience?