This document contains notes from a presentation given by Dean Hachamovitch, General Manager of Microsoft Corporation, about Internet Explorer 8. It discusses changes made to IE8 regarding security, privacy, reliability and interoperability based on data collected from hundreds of thousands of user sessions. Examples of user behavior are provided along with new features in IE8 like accelerators, developer tools and improved AJAX support. Contact information is given to provide feedback.

1. Dean Hachamovitch
General Manager
Microsoft Corporation
dhach@microsoft.com

2.  Software at Microsoft scale
 Why change IE?
 The thinking behind what’s in IE8
 The product
ASSERT(Interactive == TRUE);
// yes, TRUE above is not necessary
ASSERT(Questions == Fun);

4.  Trust and The Rise of Malicious Web
 User Expectations and The Ubiquitous Web
 Developer Expectations and The Rich, Interoperable Web

5.  What do safety and trust mean to real people?
 How to scope, set priorities around different aspects of
security, privacy, reliability…
 How can Interoperability, Standards still being edited, and
backward Compatibility “just work” for everyone
involved?
 How is a browser great with services and not just pages?
 Does every web site need to write client code?
 How do people really use the browser?
 What do you do for 108 people given that (unlike engineers)
most aren’t DIYers?

7.  Hundreds of data points instrumented…
 Across hundreds of thousands of users…
 Recording tens of million sessions
 Of people who opted in!
 Hundreds of hours of usability lab studies
 Dozens of “normal” families living with IE8 everyday
 ~100 screenshots of problems and delights
 Thousands of threads and logged issues from user forums
 “Send Error Report” logs
 We couldn’t design or build IE8 without data!

11.  Which commands do people
use most? Navigation: Back button, Address bar, Favorites…
80% of all navigations in IE UI are to previously
 How are commands visited places: favorites, history or typed
addresses.
commonly sequenced A favorite on the favorites bar is used ~5x over a
together? favorite in the favorites center or menu.
After clicking new tab it takes a person
 Which commands are  ~4 seconds to navigate with the favorites bar
 ~10 seconds to navigate with the address bar
accessed via toolbar, mouse,  ~17 seconds to navigate with the favorites
center
keyboard?
 What are the user’s larger
goals and tasks?

13. Menu6 | +|8
+ Page Title– Windows Internet Explorer
 Tools
Fabrikam Search ?
http://www.live.com/default.htm
Favorites Contoso.com
Live Search
Roaming with Windows Live
A more useful web
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14. 
Menu6 | +|8
+ Page Title– Windows Internet Explorer
 Tools
Fabrikam Search ?
http://www.live.com/default.htm
Top used sites
Favorites Contoso.com
Visit Las Vegas
http://www.lasvegasnevada.gov/
Orbitz: Cheap Travel
http://www.orbitz.com/App/page.quicksearchhome
YouTube – Broadcast
www.YouTube.com
The New York Times
http://www.nytimes.com/
http://www.mail.live.com/mail/mail.aspx?=&rru=inbox... MSN Hotmail -- Today
http://bellagio.com/ Bellagio Hotel and Casino
Welcome to Flickr
http://flickr.com/
Search with Fabrikam
Roaming with Windows Live
A more useful web
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15. Menu6 | +|8
+ Page Title– Windows Internet Explorer
 Tools
Fabrikam Search ?
cir
circusclowns.net
circusclowns.net
Favorites Contoso.com
Live Search
search.live.com/circlemyfood.html
www.seattlestorm.com
www.seattlestorm.com/stormcircle
Favorites
Scobleizer Circuit last: Yesterday Scobleizer
seahawks.com - theinnercircle last: Jan 2007 Sea Hawks
Seattle Storm – Circus clown last: Sept 2006 www.seattlestorm.com
History
Welcome to Saturn Circle
http://www.saturncircle.com
Sea Hawks -- Ticketing
https://www.seahawks.com/tcir/presale/tickets.html
http://search.live.com/images/results.aspx?q=acrobatcir Live Search
Feeds
Slate Circuit Magazine 32 Unread Slate
Snowboarder Magazine Circle 10 Unread Snowboader Magazine – Shred on
Sports Illustrated Circuit 4 Unread Sports Illustrated – Training
Search with Fabrikam
Roaming with Windows Live
A more useful web
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16. Menu6 | +|8
+ Page Title– Windows Internet Explorer
 Tools
Fabrikam Search ?
cirq
Bellagio Hotel and Casino
www.bellagio.com/pages/din_cirque.asp
www.belagio.com/pages/din_cirque.asp
Favorites Contoso.com
Cirque du Soleil official website
t
www.cirquedusoleil.com/home.aspx
Welcome to To
www.topsite.com/scircq/theway.html
psite
Search with Fabrikam
Roaming with Windows Live
A more useful web
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17. Menu6 | +|8
+ Page Title– Windows Internet Explorer
 Tools
Fabrikam Search
www.bellagio.com/pages/contact.htm ?
Favorites Contoso.com
Bellagio Hotel …
4 instances found Search Site Options 6
Find: address 34
3600 S. Las Vegas Blvd
Las Vegas, NV 89109 Cut
Copy
<insert search Paste
Select All
results page> Search Windows Live
Send to Contacts |
Send to Email |
Define
Map Address
Roaming with Windows Live
The web is more useful and efficient with IE: Content activities
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18. Menu6 | +|8
+ Page Title– Windows Internet Explorer
 Tools
Fabrikam Search
www.bellagio.com/pages/contact.htm ?
Favorites Contoso.com
Bellagio Hotel …
4 instances found Search Site Options 6
Find: address 34
3600 S. Las Vegas Blvd
Las Vegas, NV 89109 Cut
Copy
<insert search Paste
Select All
results page> Search Windows Live
Send to Contacts |
Send to Email |
Define
Driving Directions
Map Address
Print
Share
Roaming with Windows Live Powered by Windows Live
A more useful web
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19. Menu6 | +|8
+ Page Title– Windows Internet Explorer
 Tools
Fabrikam Search
Las Vegas Weather
www.bellagio.com/pages/contact.htm ?

Las Vegas Weather Updates
Favorites Contoso.com
Bellagio Hotel …
Las Vegas Weather Today
4 instances found Search Site Options 6
Find: address 34
Favorites
Las Vegas News
Las Vegas Web
History
http://www.lasvegas.com/
<insert search
results page>
Roaming with Windows Live
A more useful web
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20. Menu6 | +|8
+ Page Title– Windows Internet Explorer
 Tools
Fabrikam Search
Las Vegas Weather
www.bellagio.com/pages/contact.htm ?

Favorites Contoso.com
Bellagio Hotel …
4 instances found Search Site Options 6
Find: address 34
Las Vegas Weather Updates
Las Vegas Weather Today
Favorites
<insert search Las Vegas News
Las Vegas Web
results page> History
http://www.lasvegas.com/
Roaming with Windows Live
A more useful web
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22.  Accelerators  Developer tools
 Web slices  XSS Filter
 Visual Search  Clickjacking
 Better AJAX  Compatibility

23. Blogs:
http://blogs.msdn.com/ie
http://blogs.msdn.com/e7
Contact me:
dhach@microsoft.com