In this post we will discuss about the recent amendments in The Consumer protection Act which has given more powers to consumers and has also amended the pecuniary jurisdiction of consumer courts along with its name.

1. 1
1.Name change-> DCDRF to DCDRC and
SCDRC to SCDRC
2.Pecuniary Jurisdiction-> DCDRC-1 crore
SCDRC-1-10 crore NCDRC- Above 10 crore
based on actual sale receipts
3.Filing fees- See Image at Bottom
4.New features-> E-Filling
5.Limitation-> 2years under Section 69 of
the New Consumer Protection Act
NEW CONSUMER ACT,
2019
IN THIS POST WE WILL DISCUSS ABOUT THE
RECENT AMENDMENTS IN THE CONSUMER
PROTECTION ACT WHICH HAS GIVEN MORE
POWERS TO CONSUMERS AND HAS ALSO
AMENDED THE PECUNIARY JURISDICTION OF
CONSUMER COURTS ALONG WITH ITS NAME.
2
1.Cause of Action
2.Appeal pre deposit 50% before appeal within 45
days.
3.E-commerce transactions are included for
adjudication under direct sales.
4.Central Consumer Protection Authority (CCPA) for
tackling issues related to consumer rights.
5.Strict penalties, including jail term for adulteration
and for misleading advertisements.
6.Territorial jurisdiction where he/she lives unlike
previous Act.
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1.E-Filling of Consumer complaints as well.
2.Concept of Product liability allowing
aggrieved consumers to claim significant
compensation due to negligence of
manufacturer or service provider.
3.Class action suit included like in US.
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1.Greater caution in terms to quality, quantity and
product safety.
2.SCDRC- 1 President/ 4 members
3.See 49(2), 59(2) give power to court to
NCDRC/SCDRC declare ineffective and void, any
contract between consumer and service
provider/manufacturer.
4.2nd Appeal in NCDRC under Sec 51 clause 13 of the
Act
5 1.Review powers u/s 40, 50 and 60.
2.Execution under section 71 of the Act, power and
CPC order 21
3.Making of a separate Authority to deal with
matters relating to unfair trade practices (CCPA)
4.The principle of Buyer beware is now Seller
beware.
5.Deemed Admissibility within period of 21 days.
VISIT LEGALSEVA.NET FOR MORE!

2. 1.E-commerce complaints to provide following info
·Return of goods
·Exchange
·Warrantee and Guarantee
·Delivery and shipment
·Modes of payment
·Grievance redresssal mechanism
·Payment methods
·Security of Payment methods
1.Country of origin is a must
2.Receipt with 48hrs and complaint within 1 month
3.Product Liability
·Manufacturing Defect
·Design Defect
·Deviation from Manufacturing specifications
·Not conforming to express warranty
·Failure to contain adequate instructions for
correct use
·Service provided is faulty, imperfect or deficient
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