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REQBisatrademarkofGlobalAssociationforSoftwareQuality,GASQGmbH
Start and finish Course style
LunchCoffee and breaks
M00 - Course introduction 2/9 | 2/427
 The role of Requirements Manager
 The underpinning philosophy and principles of
requirements analysis profession
 Requirements analysis process
 The products produced by requirements analyst
 Requirements engineering roles
 Requirements engineering tools and techniques
Main goal
 Attempt Foundation exam with confidence
 Communicate freely within business analysis team
with confidence, understanding its principles and
philosophy
Secondary goal
 Benefits and value of requirements engineering and
REQB
M00 - Course introduction 3/9 | 3/427
Please share with the class:
 Your name and surname
 Your organization
 Your profession (title, function,
job responsibilities)
 Your familiarity with the:
 Project management
 Business analysis
 Requirements engineering
 Modelling
 Your personal session
expectations
M00 - Course introduction 4/9 | 4/427
 Foundation Exam
 Computer based and closed book exam
 Only pencil and eraser are allowed
 Simple multiple (ABCD) choice exam
 Only one answer is correct
 40 questions, pass mark is 26 (65%)
 1 hour exam
 No negative points, no “Tricky Questions”
 No pre-requisite for Foundation exam
 Sample, one (official) mock exam is
provided to you
Candidates completing an examination in a language that
is not their mother tongue, will receive additional time
M00 - Course introduction 5/9 | 5/427
 Foundation Exam
 Computer based and closed book exam
 Only pencil and eraser are allowed
 Simple multiple (ABCD) choice exam
 Only one answer is correct
 40 questions, pass mark is 26 (65%)
 1 hour exam
 No negative points, no “Tricky Questions”
 Pre-requisite is Foundation exam
Candidates completing an examination in a language that
is not their mother tongue, will receive additional time
M00 - Course introduction 6/9 | 6/427
REQB syllabus section code and title
1 Introduction to Requirements
2 Context of Requirements Engineering
3 Requirements Engineering Process
4 Requirements Management
5 Requirements Development
6 Requirements Engineering in Model
7 Tool Support
Module slide number / total module slides
Slide number /
total slides
Module number
and name
REQB syllabus
section code
SyllabusM00 - Course introduction 7/9 | 7/427
quizlet.com/63625322/
M00 - Course introduction 8/9 | 8/427
twitter.com/mirodabrowski
linkedin.com/in/miroslawdabrowski
google.com/+miroslawdabrowski
miroslaw_dabrowski
www.miroslawdabrowski.com
Mirosław Dąbrowski
Agile Coach, Trainer, Consultant
(former JEE/PHP developer, UX/UI designer, BA/SA)
Creator Writer / Translator Trainer / Coach
• Creator of 50+ mind maps from PPM and related
topics (2mln views): miroslawdabrowski.com
• Lead author of more than 50+ accredited materials
from PRINCE2, PRINCE2 Agile, MSP, MoP, P3O, ITIL,
M_o_R, MoV, PMP, Scrum, AgilePM, DSDM, CISSP,
CISA, CISM, CRISC, CGEIT, TOGAF, COBIT5 etc.
• Creator of 50+ interactive mind maps from PPM
topics: mindmeister.com/users/channel/2757050
• Product Owner of biggest Polish project
management portal: 4PM: 4pm.pl (15.000+ views
each month)
• Editorial Board Member of Official PMI Poland
Chapter magazine: “Strefa PMI”: strefapmi.pl
• Official PRINCE2 Agile, AgilePM, ASL2, BiSL methods
translator for Polish language
• English speaking, international, independent
trainer and coach from multiple domains.
• Master Lead Trainer
• 11+ years in training and coaching / 15.000+ hours
• 100+ certifications
• 5000+ people trained and coached
• 25+ trainers trained and coached
linkedin.com/in/miroslawdabrowski
Agile Coach / Scrum Master PM / IT architect Notable clients
• 8+ years of experience with Agile projects as a
Scrum Master, Product Owner and Agile Coach
• Coached 25+ teams from Agile and Scrum
• Agile Coach coaching C-level executives
• Scrum Master facilitating multiple teams
experienced with UX/UI + Dev teams
• Experience multiple Agile methods
• Author of AgilePM/DSDM Project Health Check
Questionnaire (PHCQ) audit tool
• Dozens of mobile and ecommerce projects
• IT architect experienced in IT projects with budget
above 10mln PLN and timeline of 3+ years
• Experienced with (“traditional”) projects under high
security, audit and compliance requirements based
on ISO/EIC 27001
• 25+ web portal design and development and
mobile application projects with iterative,
incremental and adaptive approach
ABB, AGH, Aiton Caldwell, Asseco, Capgemini, Deutsche Bank,
Descom, Ericsson, Ericpol, Euler Hermes, General Electric,
Glencore, HP Global Business Center, Ideo, Infovide-Matrix,
Interia, Kemira, Lufthansa Systems, Media-Satrun Group,
Ministry of Defense (Poland), Ministry of Justice (Poland),
Nokia Siemens Networks, Oracle, Orange, Polish Air Force,
Proama, Roche, Sabre Holdings, Samsung Electronics, Sescom,
Scania, Sopra Steria, Sun Microsystems, Tauron Polish Energy,
Tieto, University of Wroclaw, UBS Service Centre, Volvo IT…
miroslawdabrowski.com/about-me/clients-and-references/
Accreditations/certifications (selected): CISA, CISM, CRISC, CASP, Security+, Project+, Network+, Server+, Approved
Trainer: (MoP, MSP, PRINCE2, PRINCE2 Agile, M_o_R, MoV, P3O, ITIL Expert, RESILIA), ASL2, BiSL, Change Management,
Facilitation, Managing Benefits, COBIT5, TOGAF 8/9L2, OBASHI, CAPM, PSM I, SDC, SMC, ESMC, SPOC, AEC, DSDM Atern,
DSDM Agile Professional, DSDM Agile Trainer-Coach, AgilePM, OCUP Advanced, SCWCD, SCBCD, SCDJWS, SCMAD, ZCE 5.0,
ZCE 5.3, MCT, MCP, MCITP, MCSE-S, MCSA-S, MCS, MCSA, ISTQB, IQBBA, REQB, CIW Web Design / Web Development /
Web Security Professional, Playing Lean Facilitator, DISC D3 Consultant, SDI Facilitator, Certified Trainer Apollo 13 ITSM
Simulation …
M00 - Course introduction 9/9 | 9/427
1. Introduction to Requirements
2. Context of Requirements
Engineering
3. Requirements Engineering Process
4. Requirements Management
5. Requirements Development
6. Requirements Engineering in Model
7. Tool Support
M01 - Introduction to Requirements 2/23 | 11/427
M01 - Introduction to Requirements 3/23 | 12/427
1. Lack of clear link to the organisation’s
key strategic priorities
2. Lack of clear senior management
ownership and leadership
3. Lack of effective engagement with stakeholders
4. Lack of skills and proven approach to project and risk
management
5. Project not broken down into manageable steps
6. Evaluation of proposals linked to short term affordability
rather than longer term value for money
7. Lack of understanding of and contact with suppliers
8. Lack of effective integration between
the client, supplier and supply chain
Reported by Office of
Government Commerce (OGC)
in respect of Gateway Reviews
M01 - Introduction to Requirements 4/23 | 13/427
Other
1%
Lack of Qualified
Resources
3%
Communication
Problems
14%
Inadequate Risk
Management
17%
Poor Scope Definition
15%
Poor Requirements
Definition
50%
Other
Lack of Qualified Resources
Communication Problems
Inadequate Risk Management
Poor Scope Definition
Poor Requirements Definition
ESI International survey of 2000
business professionals, 2005
M01 - Introduction to Requirements 5/23 | 14/427
The major reasons of projects' failure are problems with
requirements and communication
 Business requirements are not aligned with business real needs
The base for identifying, defining the business
requirements is Business Analysis which acts as a
“communication bridge” between client and supplier
ESI International survey of 2000
business professionals, 2005
M01 - Introduction to Requirements 6/23 | 15/427
Report from 2015 studied 50,000 projects
around the world, ranging from tiny
enhancements to massive systems
re-engineering implementations
M01 - Introduction to Requirements 7/23 | 16/427
Top 10 Reasons for Success
1. User Involvement
2. Executive Management Support
3. Clear Business Objectives
4. Optimizing Scope
5. Agile Process
6. Project Manager Expertise
7. Financial Management
8. Skilled Resources
9. Formal Methodology
10. Standard Tools and Infrastructure
Research by The Standish Group International Inc.
End User
involvement!
Not just customer
M01 - Introduction to Requirements 8/23 | 17/427
M01 - Introduction to Requirements 9/23 | 18/427
A requirement is [lEEE Std 610.12-1990]
1. A condition or capability needed by a stakeholder to solve a
problem or achieve an objective
2. A condition or capability that must be met or possessed by a
system or system component to satisfy a contract, standard,
specification, or other formally imposed documents
3. A documented representation of a condition or capability as in 1
or 2
 Requirements should be preceded by descriptors like
 Business requirements
 User requirements
 Functional requirements (FR)
 Non-functional requirements (NFR)
1.1M01 - Introduction to Requirements 10/23 | 19/427
Requirement
Provide foundation
for project's
assessment,
planning, execution
and monitoring
Defines customer
expectations
(stakeholders value)
Acting as
component of
agreements,
project plans
Establish system
boundaries, scope
of delivery
1.1M01 - Introduction to Requirements 11/23 | 20/427
1.1
Customer
requirements
(business requirements)
Solution/system
requirements
Product/component
requirements
M01 - Introduction to Requirements 12/23 | 21/427
Requirement
Product
Functional
(FR)
External
Internal
Non-functional
(NFR)
External
Internal
Process
Needs and limitations of the business processes:
• Costs, marketing, processing time, sales and distribution,
organization, documentation
• May specify methodologies or frameworks to be followed
1.1M01 - Introduction to Requirements 13/23 | 22/427
Non-functional product
requirements:
 Specify how the system
performs its functions
 Describe the quality
attributes of the system
Functional product
requirements:
 Allow to specify what the
product should do
 Describe the function of the
product
1.1
WHAT HOW
M01 - Introduction to Requirements 14/23 | 23/427
M01 - Introduction to Requirements 15/23 | 24/427
1.1
Requirements Engineering
Requirements
Management
Traceability of
Requirements
Configuration
and Change
Management
Quality
Assurance
(QA)
Requirements
Development
Requirements
Elicitation
Requirements
Analysis
Requirements
Specification
Requirements
Validation
and
Verification
According to CMMI, Requirements Engineering
encompasses Requirements Management and Requirements Development
M01 - Introduction to Requirements 16/23 | 25/427
Requirements Engineering discipline involves:
 Requirements elicitation
 Requirements analysis
 Requirements specification
 Requirements validation and verification
 Requirements traceability
 Configuration and change management
 Quality assurance
M01 - Introduction to Requirements 17/23 | 26/427
M01 - Introduction to Requirements 18/23 | 27/427
Describes the function, architecture, and design of software
Describes the process of development itself
All artefacts should be under version control (e.g. version
control, naming conventions, archiving, etc.)
Vison
Statement
Business Case Use Cases
Activity
diagrams
Class diagrams
Component
diagrams
Design
documents
Requirements
documentation
Project
documentation
Risk
assessment
1.1M01 - Introduction to Requirements 19/23 | 28/427
 Too formal description
 Instability of the requirements
 Bad quality of the requirements
 incomplete, not well described
 Over or under specified
 Gold plating
 Insufficient user involvement
 Overlooked stakeholders
 Inaccurate planning
 Minimal specification
(acceptable in case of Agile
approaches)
 Ambiguous, overly specified,
unclear, impossible,
contradictory requirements
 Unclear project goals
 Communication problems
 Wrong format for the wrong
audience
 Language barriers
 Culture barriers
 Knowledge barriers
 different domains; business vs
technology
 Vague formulation
1.1M01 - Introduction to Requirements 20/23 | 29/427
The requirements
specification must be:
 Traceable
 Complete
 Consistent
 Modifiable
 Under change control
 Accessible
 Up to date and
communicated
A requirement must be:
 Complete
 Validatable
 Verifiable
 Testable
 Unambiguous
 Prioritized
 Feasible
 Necessary (depends in case
of Agile approaches and
MuSCoW prioritization)
1.1
Based on Karl Wiegers
M01 - Introduction to Requirements 21/23 | 30/427
M01 - Introduction to Requirements 22/23 | 31/427
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REQB® - Foundation Level Requirements Manager

  • 2. Start and finish Course style LunchCoffee and breaks M00 - Course introduction 2/9 | 2/427
  • 3.  The role of Requirements Manager  The underpinning philosophy and principles of requirements analysis profession  Requirements analysis process  The products produced by requirements analyst  Requirements engineering roles  Requirements engineering tools and techniques Main goal  Attempt Foundation exam with confidence  Communicate freely within business analysis team with confidence, understanding its principles and philosophy Secondary goal  Benefits and value of requirements engineering and REQB M00 - Course introduction 3/9 | 3/427
  • 4. Please share with the class:  Your name and surname  Your organization  Your profession (title, function, job responsibilities)  Your familiarity with the:  Project management  Business analysis  Requirements engineering  Modelling  Your personal session expectations M00 - Course introduction 4/9 | 4/427
  • 5.  Foundation Exam  Computer based and closed book exam  Only pencil and eraser are allowed  Simple multiple (ABCD) choice exam  Only one answer is correct  40 questions, pass mark is 26 (65%)  1 hour exam  No negative points, no “Tricky Questions”  No pre-requisite for Foundation exam  Sample, one (official) mock exam is provided to you Candidates completing an examination in a language that is not their mother tongue, will receive additional time M00 - Course introduction 5/9 | 5/427
  • 6.  Foundation Exam  Computer based and closed book exam  Only pencil and eraser are allowed  Simple multiple (ABCD) choice exam  Only one answer is correct  40 questions, pass mark is 26 (65%)  1 hour exam  No negative points, no “Tricky Questions”  Pre-requisite is Foundation exam Candidates completing an examination in a language that is not their mother tongue, will receive additional time M00 - Course introduction 6/9 | 6/427
  • 7. REQB syllabus section code and title 1 Introduction to Requirements 2 Context of Requirements Engineering 3 Requirements Engineering Process 4 Requirements Management 5 Requirements Development 6 Requirements Engineering in Model 7 Tool Support Module slide number / total module slides Slide number / total slides Module number and name REQB syllabus section code SyllabusM00 - Course introduction 7/9 | 7/427
  • 8. quizlet.com/63625322/ M00 - Course introduction 8/9 | 8/427
  • 9. twitter.com/mirodabrowski linkedin.com/in/miroslawdabrowski google.com/+miroslawdabrowski miroslaw_dabrowski www.miroslawdabrowski.com Mirosław Dąbrowski Agile Coach, Trainer, Consultant (former JEE/PHP developer, UX/UI designer, BA/SA) Creator Writer / Translator Trainer / Coach • Creator of 50+ mind maps from PPM and related topics (2mln views): miroslawdabrowski.com • Lead author of more than 50+ accredited materials from PRINCE2, PRINCE2 Agile, MSP, MoP, P3O, ITIL, M_o_R, MoV, PMP, Scrum, AgilePM, DSDM, CISSP, CISA, CISM, CRISC, CGEIT, TOGAF, COBIT5 etc. • Creator of 50+ interactive mind maps from PPM topics: mindmeister.com/users/channel/2757050 • Product Owner of biggest Polish project management portal: 4PM: 4pm.pl (15.000+ views each month) • Editorial Board Member of Official PMI Poland Chapter magazine: “Strefa PMI”: strefapmi.pl • Official PRINCE2 Agile, AgilePM, ASL2, BiSL methods translator for Polish language • English speaking, international, independent trainer and coach from multiple domains. • Master Lead Trainer • 11+ years in training and coaching / 15.000+ hours • 100+ certifications • 5000+ people trained and coached • 25+ trainers trained and coached linkedin.com/in/miroslawdabrowski Agile Coach / Scrum Master PM / IT architect Notable clients • 8+ years of experience with Agile projects as a Scrum Master, Product Owner and Agile Coach • Coached 25+ teams from Agile and Scrum • Agile Coach coaching C-level executives • Scrum Master facilitating multiple teams experienced with UX/UI + Dev teams • Experience multiple Agile methods • Author of AgilePM/DSDM Project Health Check Questionnaire (PHCQ) audit tool • Dozens of mobile and ecommerce projects • IT architect experienced in IT projects with budget above 10mln PLN and timeline of 3+ years • Experienced with (“traditional”) projects under high security, audit and compliance requirements based on ISO/EIC 27001 • 25+ web portal design and development and mobile application projects with iterative, incremental and adaptive approach ABB, AGH, Aiton Caldwell, Asseco, Capgemini, Deutsche Bank, Descom, Ericsson, Ericpol, Euler Hermes, General Electric, Glencore, HP Global Business Center, Ideo, Infovide-Matrix, Interia, Kemira, Lufthansa Systems, Media-Satrun Group, Ministry of Defense (Poland), Ministry of Justice (Poland), Nokia Siemens Networks, Oracle, Orange, Polish Air Force, Proama, Roche, Sabre Holdings, Samsung Electronics, Sescom, Scania, Sopra Steria, Sun Microsystems, Tauron Polish Energy, Tieto, University of Wroclaw, UBS Service Centre, Volvo IT… miroslawdabrowski.com/about-me/clients-and-references/ Accreditations/certifications (selected): CISA, CISM, CRISC, CASP, Security+, Project+, Network+, Server+, Approved Trainer: (MoP, MSP, PRINCE2, PRINCE2 Agile, M_o_R, MoV, P3O, ITIL Expert, RESILIA), ASL2, BiSL, Change Management, Facilitation, Managing Benefits, COBIT5, TOGAF 8/9L2, OBASHI, CAPM, PSM I, SDC, SMC, ESMC, SPOC, AEC, DSDM Atern, DSDM Agile Professional, DSDM Agile Trainer-Coach, AgilePM, OCUP Advanced, SCWCD, SCBCD, SCDJWS, SCMAD, ZCE 5.0, ZCE 5.3, MCT, MCP, MCITP, MCSE-S, MCSA-S, MCS, MCSA, ISTQB, IQBBA, REQB, CIW Web Design / Web Development / Web Security Professional, Playing Lean Facilitator, DISC D3 Consultant, SDI Facilitator, Certified Trainer Apollo 13 ITSM Simulation … M00 - Course introduction 9/9 | 9/427
  • 10.
  • 11. 1. Introduction to Requirements 2. Context of Requirements Engineering 3. Requirements Engineering Process 4. Requirements Management 5. Requirements Development 6. Requirements Engineering in Model 7. Tool Support M01 - Introduction to Requirements 2/23 | 11/427
  • 12. M01 - Introduction to Requirements 3/23 | 12/427
  • 13. 1. Lack of clear link to the organisation’s key strategic priorities 2. Lack of clear senior management ownership and leadership 3. Lack of effective engagement with stakeholders 4. Lack of skills and proven approach to project and risk management 5. Project not broken down into manageable steps 6. Evaluation of proposals linked to short term affordability rather than longer term value for money 7. Lack of understanding of and contact with suppliers 8. Lack of effective integration between the client, supplier and supply chain Reported by Office of Government Commerce (OGC) in respect of Gateway Reviews M01 - Introduction to Requirements 4/23 | 13/427
  • 14. Other 1% Lack of Qualified Resources 3% Communication Problems 14% Inadequate Risk Management 17% Poor Scope Definition 15% Poor Requirements Definition 50% Other Lack of Qualified Resources Communication Problems Inadequate Risk Management Poor Scope Definition Poor Requirements Definition ESI International survey of 2000 business professionals, 2005 M01 - Introduction to Requirements 5/23 | 14/427
  • 15. The major reasons of projects' failure are problems with requirements and communication  Business requirements are not aligned with business real needs The base for identifying, defining the business requirements is Business Analysis which acts as a “communication bridge” between client and supplier ESI International survey of 2000 business professionals, 2005 M01 - Introduction to Requirements 6/23 | 15/427
  • 16. Report from 2015 studied 50,000 projects around the world, ranging from tiny enhancements to massive systems re-engineering implementations M01 - Introduction to Requirements 7/23 | 16/427
  • 17. Top 10 Reasons for Success 1. User Involvement 2. Executive Management Support 3. Clear Business Objectives 4. Optimizing Scope 5. Agile Process 6. Project Manager Expertise 7. Financial Management 8. Skilled Resources 9. Formal Methodology 10. Standard Tools and Infrastructure Research by The Standish Group International Inc. End User involvement! Not just customer M01 - Introduction to Requirements 8/23 | 17/427
  • 18. M01 - Introduction to Requirements 9/23 | 18/427
  • 19. A requirement is [lEEE Std 610.12-1990] 1. A condition or capability needed by a stakeholder to solve a problem or achieve an objective 2. A condition or capability that must be met or possessed by a system or system component to satisfy a contract, standard, specification, or other formally imposed documents 3. A documented representation of a condition or capability as in 1 or 2  Requirements should be preceded by descriptors like  Business requirements  User requirements  Functional requirements (FR)  Non-functional requirements (NFR) 1.1M01 - Introduction to Requirements 10/23 | 19/427
  • 20. Requirement Provide foundation for project's assessment, planning, execution and monitoring Defines customer expectations (stakeholders value) Acting as component of agreements, project plans Establish system boundaries, scope of delivery 1.1M01 - Introduction to Requirements 11/23 | 20/427
  • 22. Requirement Product Functional (FR) External Internal Non-functional (NFR) External Internal Process Needs and limitations of the business processes: • Costs, marketing, processing time, sales and distribution, organization, documentation • May specify methodologies or frameworks to be followed 1.1M01 - Introduction to Requirements 13/23 | 22/427
  • 23. Non-functional product requirements:  Specify how the system performs its functions  Describe the quality attributes of the system Functional product requirements:  Allow to specify what the product should do  Describe the function of the product 1.1 WHAT HOW M01 - Introduction to Requirements 14/23 | 23/427
  • 24. M01 - Introduction to Requirements 15/23 | 24/427
  • 25. 1.1 Requirements Engineering Requirements Management Traceability of Requirements Configuration and Change Management Quality Assurance (QA) Requirements Development Requirements Elicitation Requirements Analysis Requirements Specification Requirements Validation and Verification According to CMMI, Requirements Engineering encompasses Requirements Management and Requirements Development M01 - Introduction to Requirements 16/23 | 25/427
  • 26. Requirements Engineering discipline involves:  Requirements elicitation  Requirements analysis  Requirements specification  Requirements validation and verification  Requirements traceability  Configuration and change management  Quality assurance M01 - Introduction to Requirements 17/23 | 26/427
  • 27. M01 - Introduction to Requirements 18/23 | 27/427
  • 28. Describes the function, architecture, and design of software Describes the process of development itself All artefacts should be under version control (e.g. version control, naming conventions, archiving, etc.) Vison Statement Business Case Use Cases Activity diagrams Class diagrams Component diagrams Design documents Requirements documentation Project documentation Risk assessment 1.1M01 - Introduction to Requirements 19/23 | 28/427
  • 29.  Too formal description  Instability of the requirements  Bad quality of the requirements  incomplete, not well described  Over or under specified  Gold plating  Insufficient user involvement  Overlooked stakeholders  Inaccurate planning  Minimal specification (acceptable in case of Agile approaches)  Ambiguous, overly specified, unclear, impossible, contradictory requirements  Unclear project goals  Communication problems  Wrong format for the wrong audience  Language barriers  Culture barriers  Knowledge barriers  different domains; business vs technology  Vague formulation 1.1M01 - Introduction to Requirements 20/23 | 29/427
  • 30. The requirements specification must be:  Traceable  Complete  Consistent  Modifiable  Under change control  Accessible  Up to date and communicated A requirement must be:  Complete  Validatable  Verifiable  Testable  Unambiguous  Prioritized  Feasible  Necessary (depends in case of Agile approaches and MuSCoW prioritization) 1.1 Based on Karl Wiegers M01 - Introduction to Requirements 21/23 | 30/427
  • 31. M01 - Introduction to Requirements 22/23 | 31/427
  • 32. I hope you enjoyed this presentation. If so, please like, share and leave a comment below. Endorsements on LinkedIn are also highly appreciated!  (your feedback = more free stuff)  MIROSLAWDABROWSKI.COM/downloads