ICEGOV2009 - Tutorial 4 - E-Health Standards in Practice: Challenges and Oppo...
Patient engagement report for California
1. CA HIE Patient Engagement Group Report out to Cal E-Connect
2. Process Weekly meetings 40 members signed up for group Doctors, Patients, Administrators, Health Plans Average of 15 members per meeting Overlay of key sources of information Original strategic plan Planning process operational plan Meaningful use Individual contributions Industry research Merged a wide perspective of views and voices Worked through debates and challenges in our membership
3. Models Developed Innovation pyramid Strategies and tactics Detailed use cases (matrix of functions & features) Evolving with Patients Innovation Enabling Awareness and Interaction Technical Connections and Interaction Marketing and Education Privacy, Ease of Use, and Security Ensuring Patients Participate Meaningful Use
4. Evolving with Patients Mobile, fun, and easy to use. To engage application developers Service orientated Aggregated Mobile Alerts Read and Writable Real-time Embrace personal data as core asset of the system
9. HIE Engagement is a Social Network It’s about me Wife Children Moms, Dads School Nurse Doctor Yoga Stop Smoking
10.
11. The Roadmap Establish the framework Incentivize providers to participate Empower application developers to leverage the framework to empower patients
12. Is there an app for that… Job, Workflow, Diagnoses, Friend, Blood Cells, Medications, Community
14. Info, in real-time Care Receipt to Phone. Reminders accepted From any provider (with or without specific technology) HIE Me
15. Tear sheet with base facts Medication info Administration Safety Options Combinations Me
16. Care Giver Handoff Care Giver Transferability Power tools Care Watcher Checks in Learns HIE Me
17. “Nurse Ratchet” – Relentless Check In Did you Did, did, you Did, did, did, did, you Did you? Reminders are social outcomes are shared Me
18. Bonus: Location to Payment Care Receipt to Phone. Reminders accepted From any provider (with or without specific technology) Rewards HIE Me
19. Bonus: Digging into more information Federal data Provider content Doctor favorites Pharma materials Local programs Rewards Me
20. Cloud Computing: Is a Ripple in Time Private Cloud Consolidating resources Removing OPEX Public Cloud Examples Claims processing Scientific modeling Enterprise Apps Citrix Receiver #1 iPad App Data Center Amazon Rackspace