The document discusses results-based accountability (RBA), an approach to improving outcomes for populations. It outlines key aspects of RBA, including distinguishing between population accountability and performance accountability. Population accountability focuses on outcomes/results for a whole population and their indicators, while performance accountability examines how well programs and services are delivered. The document also provides examples of RBA questions to guide analysis from outcomes to strategies and actions. Overall, the summary emphasizes RBA as a framework that shifts the focus from activities to results for populations.

1. Disrupting Poverty 20th Jan 2012

3. Results Factory
• A standard working method
• Produce results
• Efficiently and effectively
• Organised
• Improving over time

5. Results Based Accountability…in a nutshell.
From Results-Based Accountability™ as presented in the book Trying Hard Is Not Good Enough by Mark Friedman

6. SIMPLE
COMMON SENSE
PLAIN LANGUAGE
MINIMUM PAPER
USEFUL
From Results-Based Accountability™ as presented in the book Trying Hard Is Not Good Enough by Mark Friedman

7. RBA Key Innovations
2 kinds of accountability plus language discipline
Population accountability Outcomes & Indicators
Performance accountability Performance measures
From Results-Based Accountability™ as presented in the book Trying Hard Is Not Good Enough by Mark Friedman

8. Population accountability

9. Performance accountability
How much did we do?
How well did we do it?
Is anyone better off as a result?
From Results-Based Accountability™ as presented in the book Trying Hard Is Not Good Enough by Mark Friedman

10. THE LANGUAGE TRAP
Too many terms. Too few definitions. Too little discipline
Benchmark
Outcome Result
Modifiers
Measurable Core
Indicator Urgent Qualitative Goal
Priority Programmatic
Targeted Performance
Incremental Strategic
Systemic
Measure Objective
Target
Your made up jargon here…
From Results-Based Accountability™ as presented in the book Trying Hard Is Not Good Enough by Mark Friedman

11. A Discipline of Language…
Result/Outcome/Goal – a population condition of wellbeing in plain language
Indicator/Benchmark – a measure that quantifies progress towards a result.
How would we recognise the result if we fell over it?
Strategy – a set of actions that has a reasoned chance of improving results
Performance Measure – a measure of how well a programme, plan or service
is working:
How much did we do?
How well did we do it?
Is anyone better off?
From Results-Based Accountability™ as presented in the book Trying Hard Is Not Good Enough by Mark Friedman

12. RESULT, INDICATOR OR PERFORMANCE MEASURE?
RESULT 1. Safe Community
INDICATOR 2. Crime Rate
PERF. MEASURE 3. Average Police Dept response time
RESULT 4. An educated workforce
INDICATOR 5. Adult literacy rate
RESULT 6. People have living wage jobs and income
INDICATOR 7. % of people with living wage jobs and income
PERF. MEASURE 8. % of participants in job training who get living
wage jobs
From Results-Based Accountability™ as presented in the book Trying Hard Is Not Good Enough by Mark Friedman

13. The Leaking Chimney
Size of damp patch
Experience: Not OK
Measure:
? Fixed
Turning the Curve
Story behind the baseline (causes):
Partners:
What Works:
Action Plan:
From Results-Based Accountability™ as presented in the book Trying Hard Is Not Good Enough by Mark Friedman

14. Population Accountability – from words to actions
Population
Results or Outcome
Experience
Indicators Baselines
data development agenda
Story Behind the Baseline - information and research agenda about causes
Partners
What Works..
Criteria
information and research agenda about solutions
Strategy and Action Plan
From Results-Based Accountability™ as presented in the book Trying Hard Is Not Good Enough by Mark Friedman

15. MEANS not ENDS
To Improving Results In Themselves
From Results-Based Accountability™ as presented in the book Trying Hard Is Not Good Enough by Mark Friedman

16. OBA Key Innovations
7 Questions from ends to means in less than an hour.
From Results-Based Accountability™ as presented in the book Trying Hard Is Not Good Enough by Mark Friedman

17. The 7 Population Accountability Questions
1. What are the quality of life conditions we want for the children, adults and
families who live in our community?
2. What would these conditions look like if we could see them?
3. How can we measure these conditions?
4. How are we doing on the most important of these measures?
5. Who are the partners that have a role to play in doing better?
6. What works to do better, including no-cost and low-cost ideas?
7. What do we propose to do?
From Results-Based Accountability™ as presented in the book Trying Hard Is Not Good Enough by Mark Friedman

18. Criteria for
Choosing Indicators
as Primary vs. Secondary Measures
Communication Power
Does the indicator communicate to a broad range of audiences?
Proxy Power
Does the indicator say something of central importance about the result?
Does the indicator bring along the data HERD?
Data Power
Quality data available on a timely basis.
From Results-Based Accountability™ as presented in the book Trying Hard Is Not Good Enough by Mark Friedman

19. The 7 Performance Accountability Questions
1. Who are our ‘customers’?
2. How can we measure if our ‘customers’ are better off?
3. How can we measure if we are delivering services well?
4. How are we doing on the most important of these measures?
5. Who are the partners that have a role to play in doing better?
6. What works to do better, including no-cost and low-cost ideas?
7. What do we propose to do?
From Results-Based Accountability™ as presented in the book Trying Hard Is Not Good Enough by Mark Friedman

20. Who shares responsibility for the level and
impact of poverty in Leeds?
Who must we engage to reduce the level
and impact of poverty in Leeds?

21. 4000 children eligible for free school meals
fail to take them up every day
350 people in Leeds take up the free ‘meals
on wheels’ service

22. A thought about power…
What ‘programme’ can YOU start to disrupt poverty
that no-one can stop you doing?
What ‘programme’ can WE start to disrupt poverty
that no-one can stop you doing?
What ‘programme’ can ‘THEY’ start to disrupt
poverty that no-one can stop you doing?

23. Want to know more?
www.fiscalpolicystudies.com
www.facebook.com/leedsinnovationlab
michael.chitty@ntlworld.com
From Results-Based Accountability™ as presented in the book Trying Hard Is Not Good Enough by Mark Friedman

24. Disrupting Poverty 20th January 2012
Let’s make a start…