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Complexity and Quality: Using the most appropriate problem-solving process

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Complexity and Quality: Using the most appropriate problem-solving process. Effective leaders understand that problem solving is not a "one-size-fits-all" process. They know that their actions depend on the situation, and they make better decisions by adapting their approach to changing circumstances.
How do you know which approach you should use in a particular situation?

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Complexity and Quality: Using the most appropriate problem-solving process

  1. 1. Mike Cardus :: www.MikeCardus.com 1
  2. 2. Mike Cardus :: www.MikeCardus.com 2
  3. 3. https://blog.deming.org/2015/08/myth-if-you-cant-measure-it-you-cant-manage-it/ Mike Cardus :: www.MikeCardus.com 3
  4. 4. https://www.thepa rtnership.org/blog/ advocacy/ceo- confidence-steady- across-upstate-ny/ Mike Cardus :: www.MikeCardus.com 4
  5. 5. http://www.morebeyond.co.za/of-jungles-and-zoos/ Mike Cardus :: www.MikeCardus.com 5
  6. 6. Mike Cardus :: www.MikeCardus.com 6
  7. 7. In Spring 2010, New United Motor Manufacturing Inc., the famed joint venture experiment by Toyota Motor Corp. and General Motors Co., will close its doors. As someone who was there at its launch and witnessed a striking story of phenomenal company culture reinvention, I am often asked: “What did you really do to change the culture at NUMMI so dramatically, so quickly?” Mike Cardus :: www.MikeCardus.com 7
  8. 8. How can managers change the culture of their organization? 1. Start by changing what people do rather than how they think. 2. “It’s easier to act your way to a new way of thinking, than to think your way to a new way of acting.” 3. Give employees the means by which they can successfully do their jobs. 4. Recognize that the way that problems are treated reflects your corporate culture. __ Mike Cardus :: www.MikeCardus.com 8
  9. 9. Mike Cardus :: www.MikeCardus.com 9
  10. 10. Mike Cardus :: www.MikeCardus.com 10