My presentation to the The National Osteoporosis Society's Bromley & District Support Group on 11 November 2015.

1. The Bromley MyLife website –
how it can help you
Contact me –
Michael Watts, Senior Planning & Development Officer
London Borough of Bromley
michael.watts@bromley.gov.uk
Visit http://bromley.mylifeportal.co.uk

2. I’m going to talk about -
Introduction
____
Visit http://bromley.mylifeportal.co.uk
About me and my team
Background to the Bromley MyLife website
What’s on it that can help you
How you can help us

3. About me and my team

4. I work for London Borough of Bromley as a Senior Planning & Development
Officer
About my team:
About me & the team
____
Visit http://bromley.mylifeportal.co.uk
At our very best, we inform & learn from users to influence &
drive change in services, knowledge & behaviour.
We do this to help our colleagues, the people who live in the
borough, Members & our key partners.
This supports and helps users to influence & control their
services which are shaped around their needs.

5. My team are responsible for:
My team
____
Visit http://bromley.mylifeportal.co.uk
The Bromley
MyLife website
Information for
the public
Asking people what
they think
1 2 3

6. About the Bromley MyLife website

7. ____
Visit http://bromley.mylifeportal.co.uk

8. To help people make
informed choices about their lives
____
Visit http://bromley.mylifeportal.co.uk

9. ____
Visit http://bromley.mylifeportal.co.uk
The life of our website
- in a single timeline

10. adults with care
& support needs
children with Special
Educational Needs &
Disabilities
fostering & adoption services
keeping healthy & well
people who care
for others
The five parts of the website
____
Visit http://bromley.mylifeportal.co.uk

11. What we have been working on recently

12. Adult care & support in one place
____
Visit http://bromley.mylifeportal.co.uk
Information for Care and support options
for adults was held across the
bromley.gov.uk and Bromley MyLife
websites
The user journey included moving from one
site to the other and back again
---
April to July 2015 – research & user
experience mapped
August 2015 – initial launch
January 2016 – enhanced section
following user feedback

13. New section for children and young
people with disabilities and special
educational needs following Children &
Families Act 2014
---
September 2013 – initial launch
December 2013 & September 2014 –
major enhancements
September 2014 to July 2015 – research
& user experience mapped
August 2015 – enhanced section
launched
A user shaped Bromley Local Offer
____
Visit http://bromley.mylifeportal.co.uk

14. Working with the Bromley Safeguarding
Adults Board
Make information easier to find, use &
understand
---
Summer 2015 – engagement with
voluntary & public sector
Autumn 2015 – research & scoping of
content
November 2015 – launch of first few pages
Early 2016 – full site to be launched
Helping to keep people safe
____
Visit http://bromley.mylifeportal.co.uk

15. A sneaky peak
at the draft
pages…

16. What we are working on

17. A better user experience
1) A new menu & structure – just gone live!
__
Online tools to give people more control -
1) Online tool for (a) adults with care & support
needs and (b) adult carers
2) Online children’s disability register
__
Improved information to give people more choice -
1) New section for keeping adults safe
2) New ‘home’ for the Bromley Safeguarding Adults Board
3) Enhanced care and support options for adults section
4) Enhanced keeping healthy & well section
5) A new get involved & having your say section
What’s in the pipeline?
____
Visit http://bromley.mylifeportal.co.uk

18. How it can help you

19. Healthy eating
for strong bones
____
Visit http://bromley.mylifeportal.co.uk
• Simple advice
• Information about weight
management and exercise groups
• Advice about preparing meals at
home – and meals delivered to
your door

20. • Videos and simple advice
• Exercise of different types & levels
• General services for everyone
• Services that are targeted at
particular groups of people
• Links to other websites
Exercise and physical activity
for strong bones
____
Visit http://bromley.mylifeportal.co.uk

21. Help stop smoking -
- Benefits of stopping
- Video about the services that are available
- Referral for specialist services
Reducing your alcohol intake –
- Services & support
Healthy choices
for strong bones
____
Visit http://bromley.mylifeportal.co.uk

22. • Simple tips
• Self-help guidance
• A video of advice & support
• Tools & technology
Reducing falls
for strong bones
____
Visit http://bromley.mylifeportal.co.uk

23. • Find current consultations from across a
range of organisations
• See what has changed from old
consultations
• See how you can give feedback, raise
concerns & pass on good comments
Helping you share
your voice
____
Visit http://bromley.mylifeportal.co.uk

24. • Find a range of activities,
things to do & places to
go
• See how you can get out
& about
• Learn about events &
activities being run by
different organisations
Find out what’s on
____
Visit http://bromley.mylifeportal.co.uk

25. How you can help us

27. 1. Have a look at the website –
just Google “Bromley
MyLife”…
…and then look
around the site!
How you can help us
____
Visit http://bromley.mylifeportal.co.uk

28. When you spot something that is
missing, or you would find useful,
let us know
Either –
a) send us an e-mail -
mylife@bromley.gov.uk
b) complete the site feedback
box
What are we missing?
____
Visit http://bromley.mylifeportal.co.uk

29. One more thing…

30. My team are currently working with the Council’s Adult Social Care
Service to look at how people first ask for a social care
assessment
Earlier this year a new service went live – the Adult Early
Intervention Service & my team are leading a 6 month review of the
service
Plus, we are looking at creating a new online tool for people to
use…
…and, this is where we would like your help!
Now, a little plea…
____
Visit http://bromley.mylifeportal.co.uk

31. We are working on a new
Initial Information Form
The form will be used to capture key
information from people looking for care &
support for themselves or someone they care for
The Council will then use this to contact the
individual for a full assessment – if the needs
of the individuals mean that they are eligible for
an assessment
It is not replacing the current telephone system
Instead, it is designed to offer another method
for people to ask for an assessment
____
Visit http://bromley.mylifeportal.co.uk

32. Can you:
a) have a look through the working draft of the form?
b) ask yourself the following questions – does it make sense? could you fill it
in? would you fill it in? how can we make it better?
c) give me your comments today – or after
Your valuable input
____
Visit http://bromley.mylifeportal.co.uk

33. 1. We will test the form more
2. We will use your feedback & the
above feedback to finish the
form
3. We will publish the form on the
Bromley MyLife website before
Christmas
4. We will learn about how well it
works & what the problems with
the form are
5. We will develop an online
version of the form in the website
before Easter
What will happen next
____
Visit http://bromley.mylifeportal.co.uk

34. …and finally…

36. Contact me –
Michael Watts,
Senior Planning & Development Officer
London Borough of Bromley
michael.watts@bromley.gov.uk