1. Michael Sage MBCS CITP
Norfolk
UK
Email: michael@michaelsage.co.uk
For full CV please click here.

2. Michael Sage
An experienced technical manager with broad
and deep knowledge of IT technologies with a
number of people, technical and business
process skills.

3. Objective
• Core Infrastructure Specialist
• From the Internet to the OS
• SC Cleared
• PRINCE 2
• ITIL v3 Foundation
• Cloud, Storage and Server

4. Objective
KEY TECHNICAL SKILLS
Window NT4/2000/2003/2008 Windows 2000 Pro, XP, 7, ThinPC
Apache Web server 2.0 VMware ESX / vSphere (3.5 -5.0)
Ubuntu / Debian Linux Postfix & Bind 8.0 configuration
Active Directory Design & administration Exchange design & administration 5.5-2010
SQL 7.0, 2000, 2005, 2008 installation & configuration Netgear ReadyNAS (iSCSI and NFS)
Microsoft Update Services NexSAN SATABeast and E series
IIS 4.0 (and above) administration Squid Proxy / Smoothwall Proxy / PAC Scripts
Microsoft DNS & DHCP design, implementation & Administration Zimbra 6-8
Dell KACE Kbox Google Mini Search Appliances
HP Server installation & configuration (DL & BL) HP Brocade SAN Switches / Qlogic 5xxx Series
Nagios Monitoring and alerting Microsoft Search Server
MySQL implementation & administration Powershell v1-3
HP SAN MSA 1500/2000 configuration HP SAN EVA 4400/6400/6000 configuration
OS Commerce (Ecommerce PHP platform) CMS & Blogging Software Config and Admin
OpenVPN Microsoft Hyper-V
Blackberry Enterprise server 4 - 5 Ipcop / pfSense
Apple IOS / Android 2.2-4 (email and enterprise) BackBlaze Storage
ArcServe R16 replicate & HA GlusterFS
NetApp SAN (iSCSI, CIFS, NFS and OnTAP 7)

5. QUALIFICATIONS
• PRINCE 2 Practitioner (Expired May 2013)
• MBCS (Member BCS)
• CITP (Chartered IT Professional)
• MCP (Microsoft Certified Professional)
• Linux and VMWare (Introductions)
• ITIL v3 Foundation
• Working towards:
– OU Open Degree
– ITILv3 Service Design & Service Transition

6. Company Name Place Date
Circle Housing Group Norwich 2012 - Date
Job Details
I am the Infrastructure Lifecycle Manager at Circle, a senior member of the IS&T Infrastructure team.
My role involves managing the groups complex infrastructure to a uniform group implementation.
Current projects include Windows 7 rollout, Client & Server Consolidation and Server lifecycle. I am also
writing a number of policy and process design documents to allow the group to manage their
Infrastructure assets, as part of this documentation I am including a 5 year lifecycle plan.
Working with a small team and delivering business change.
I am using and developing my existing technical skills to automate and enhance the lifecycle process, I
have learned a number of new technologies including Powershell, NetApp administration and have
been trained to configure, build and manage HP Blade Infrastructure components.
Current Employment

7. Company Name Place Date
Cefas Suffolk 2006 - 2012
Job Details
During my time at Cefas I have worked in the Infrastructure Team, our responsibilities include the
development, management and systems administration of the Cefas computer systems, as well as this
we provide second line support to the helpdesk and internal and external customers, including
developers. I have staff management responsibilities as well as being on the IT departments
management team, which is responsible for IT strategy and SLA monitoring.
We each have areas of responsibility, the areas for which I am the technical lead include:
• Windows Platform including Active Directory
• Public and Private Wireless LAN
• SQL Server (2000, 2005, 2008)
• VMWare ESX Farm (Currently 3.5.x and 4.0)
• HP SAN – On both EVA 4x00 and 6x00 and MSA 15x0 and 2x00 systems, on fibre and iSCSI.
• Other areas I am responsible include: Systems monitoring, DNS, DHCP, WINS, Group Policy and
Linux.
Employment

8. Company Name Place Date
BusITness LLP Norfolk 2004-2006
Job Details
BusITness LLP is a company that supports local small businesses with their IT needs. During my time
with BusITness I provided support to a number local businesses, including technical sales and
consultancy, including project management. This involved a wide variety of operating systems
primarily Windows clients and servers, network configurations including LAN, WAN, and VPN, and
Firewall and Security support. Once again within this role I was managing staff and consultants, as
well as the everyday affairs of running a business.
Company Name Place Date
CCS Group Norfolk 2003-2004
Job Details
CCS Group is a local IT support company. I worked as an IT Manager within the core team. Dealing with
many small businesses the systems that I looked after consisted of Windows Server and Client (NT4 – XP/2003)
(With and without Active Directory and IIS), Exchange (5.5 – 2003), Microsoft SQL Server (7-2000), Veritas
Backup Exec, custom scripts, Linux systems, a variety of FOSS software. I also managed services such as DCHP,
DNS and WINS under Windows and Linux. I project managed the implementation of new systems, this included
people management aspects.
Employment

9. Company Name Place Date
Pitman Training Norwich 2002-2003
Job Details
At Pitman I was the technical manager, as well as the IT trainer. I maintained their basic Novell 4
network, with 15 local windows 98 clients. I managed the technical centre, which had a variety of
machines from Windows 95 – XP and Linux. As well as this I coached students to pass a variety of IT
courses including Network +, A+ and Microsoft Professional certificates such as MCPs, MCSEs and
MCSAs.
Company Name Place Date
Easy I Media Ltd Norwich 2001-2002
Job Details
Easy I are a transatlantic multimedia software company, I was working within the systems
administration team, looking after several Windows 2000 servers, including IIS 4 and 5, Exchange
2000 and SQL 2000 servers, and 3 Linux firewalls, along with 20 local clients running NT4, Windows
95/98 and Windows 2000. During my time at Easy I I was one of the staff instrumental to the role out
of their Windows 2000 Active Directory System. As well as this I provided installation support to both
clients and members of staff, in the UK, US and Spain.
Employment

10. Company Name Place Date
Net Communications Ltd Norwich 2000-2001
Job Details
During 2000/2001 I was dealing with all aspects of technical support, both internal and external, this included
dealing with irate customers and other difficult situations or problems to which I may have to find a solution.I
also administrated the NT systems for the company and their customers. This included an Exchange 5.5 server,
SQL Server 7 and 5 IIS Web Servers. I was also a junior Linux administrator, helping in the administration of
Apache web servers, Qmail email servers and MYSQL database servers. During this time I managed the first line
technical support team.
Company Name Place Date
Net Communications Ltd Norwich 1996-1998
Job Details
Net Communications is a local Internet Service Provider (ISP). I worked at Net Communications full time during
summer 1998 and part time from 1996 whilst studying. My job included sales and technical support, both
involving direct contact with customers. I left to follow a further education course. I then returned to the
company after the course finished; please see below for more details.
Employment

11. I have completed a number of training courses these include:
• Maintaining a Microsoft SQL 2005 Database
• Windows 2000 Professional
• Introduction to Project 2003
• Citrix Presentation Server 4.5: Administration
• Introduction to Linux Administration
• Patchlink Administration
• VMWare Operators Course
• Powershell v3
• HP Blade
• NetApp Administration
I have also completed the following management personal development courses:
• Winning Edge (Personal Development)
• Effective Development and Performance Appraisal Meetings
• PRINCE2 Foundation
• PRINCE2 Practitioner (Exp May 2013)
• Introduction to ITIL v3
• ITIL v3 Foundation
SKILLS – TRAINING

12. Open University Degree
Modules in:
An introduction to the humanities (AZX103)
Understanding management (Y159)
Digital photography: creating and sharing better images (T189)
Information and communication technologies at work (T121)
Exploring history: medieval to modern 1400-1900 (A200)
Introducing astronomy (S194)
Communication and information technologies (T215)
Investigating entrepreneurial opportunities (B322)
Intended courses
Total war and social change: Europe 1914-1955 (AA312)
Keeping ahead in information and communication technologies (T324)
Current Education

13. Hethersett High School
GCSE Results: 4 Bs, 4 Cs and an E.
Including Maths, English, Science and IT all grade C and above.
City College Norwich BTEC National Diploma in Computer Studies
Year 1 Modules
Communication Skills Quantitative Methods
Introduction to Programming Computer Systems
Information Systems
Year 2 Modules
Microprocessor Based Systems Programming
Small Business Systems Practical Project
Small Business Systems Concepts (Double unit)
Education