1. CLASS COMMUNICATIONS MHC Web Coordinators Kristin Stueber, Class of 1965 Ada Szeto, Class of 1985

2. Please rank your preference for receiving communications from MHC MOST PREFERRED LEAST PREFERRED CLASS OF 1985 Spring 2011, 94 respondents

3. TRADITIONAL COMMUNICATIONS Class Letter - Emailed or mailed annually by the Alumnae Association on behalf of Class Officers to provide information on planned activities and solicit support for MHC and Class Dues. MHC Quarterly – Published by MHC Alumnae Association. Class notes are submitted through the Class Scribe. Phone calls – Made by Class Agents. Traditionally used to solicit participation in support for MHC Development Programs.

4. COMMUNICATIONS ON THE INTERNET Class Website – Activities directly related to Mount Holyoke. Maintained by Class Web Coordinator working with Class Officers. Accessible to Public but may have password protected pages for sensitive information. Class Facebook Group or Page – Posting of news that other classmates would be interested in learning. Information on job changes, marriages, reconnections with classmates, etc. Monitored by Class Officers but not responsible for content. Members may join by invitation only. Class Blasts – Short emails from MHC Alumnae Association on behalf of Class Officers about class activities and other time-sensitive information. MHConnect Social – MHC’s social media opened to the MHC Community with an account .

11. WHAT KEEPS WEB DESIGNERS UP AT NIGHT? Possibility that the website will be corrupted by hackers, spammers and malicious visitors. Hosting on the MHC Website provides a secure firewall against spamming and hackers. Keep on top of all comments submitted by visitors. Providing incorrect information or posting content with errors. Submit content for review before posting. Have all Class Officers visit the website on a regular basis and provide feedback on new content. Privacy issues. This is a BIG one. Contact information, photos with names, and any sensitive personal information should be protected and not released to the general public without prior authorization of the Classmate(s) involved. Complaints and bad reviews of the website. If the comment is constructive and warranted, don’t take it personally and do your best to rectify the situation. If you can’t fix it, ask for help.

12. HOW TO BE A WEB COORDINATOR AND STILL HAVE A LIFE Design the website to have low maintenance content. Static information, photos, links with RSS feeds, etc… Do a weekly review to remove or update content that is not static. Avoid major redesigns of the website unless you have a very good reason for doing so. Recruit another web coordinator to assist in maintaining the website and serve as a backup .

13. YOU CAN DO IT! Your education at MHC has taught you how to be an independent self-learner and capable of mastering complex tasks. Your Class Officers choose you because of your creativity, communication skills, perseverance, and eagerness to overcome challenges. The MHC Alumnae Association and Computer Staff have many resources to enable you to design and maintain. Obtain ideas and material from other Class Websites.