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Introduction to

Hypervoice
Hypervoice conversations
link what we
 say to what
    we do
Notes you take
      Slides you show
     Screens you share
    Messages you send
  Web pages you browse
   Documents you open
Customer records you view
Sales opportunities you edit
 Trouble tickets you close
Records the
relationships
  between
 everything
 that is said
  and done
Anyone can replay
    calls and
   meetings…

 …and join them
 even after they
 have ‘finished’!
Eliminates
  re-work

     No
transcription
  and note-
taking errors
Solves
‘presenteeism’
   for group
   business
 conversations
Voice is only weakly integrated with the
“four pillars” of enterprise social software
          Credit: JP Rangaswami – Chief Scientist, Salesforce.com




OPPORTUNITY
                                                          Collaboration
 Search
                                        Fulfilment
            Syndication
Three enterprise voice
   transformation challenges
Unstructured       Structured


Synchronous       Asynchronous


  Private            Shared
Hypervoice conversations create
   a unified activity stream


   My
timeline
           Conference call   Email   IM

  Your
timeline
HYPERVOICE
                                                         HYPERVOICE

                                             HYPERVOICE

                                             PERVOICE HYPERVOICE

                                                  HYPERVOICE

                                             HYPERVOICE

                                             PERVOICE HYPE

                                              HYPERVOICE

                                                 HYPERVOICE

                                             HYPERVOICE

                                               HYPERVOICE

                                                  HYPERVOICE



HYPERVOICEHYPERVOICE HYPERVOICE HYPERVOICE
    Unified


                                               HYPERVOICE

                                                  HYPERVOICE
                                                                      Webinars
                                                                            is what is missing from
                                                                            Hypervoice technology




                                                HYPERVOICE

                                             HYPERVOICE
Communications
Conference calls
HYPERVOICE HYPERVOICE
Hypervoice isn’t (just) an application,
   it is an embedded capability
Hypervoice sets the stage for Web 3.0
Web 1.0         Web 2.0        Web 3.0

                               ? ?
                               ? ?
Hyperlinks   Hypermessaging   Hypervoice
So hyper-what?
   Telcos    Keep the conference calling business relevant
             Begins the replacement process for telephony

     Web     Plays to the advantage of the web – hypermedia/linking
             Creates a new class of hypermedia to be managed

Enterprise   Fills the functionality missing from UC and webinars
             A new class of data requiring enterprise software
“What a computer is to me is it’s
 the most remarkable tool that
we’ve ever come up with, and it’s
       the equivalent of a
bicycle for our minds.”
                       – Steve Jobs
Thank you
Free white paper and
    newsletter at
   hypervoice.org

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Introduction to Hypervoice

  • 2. Hypervoice conversations link what we say to what we do
  • 3. Notes you take Slides you show Screens you share Messages you send Web pages you browse Documents you open Customer records you view Sales opportunities you edit Trouble tickets you close
  • 4. Records the relationships between everything that is said and done
  • 5. Anyone can replay calls and meetings… …and join them even after they have ‘finished’!
  • 6. Eliminates re-work No transcription and note- taking errors
  • 7. Solves ‘presenteeism’ for group business conversations
  • 8. Voice is only weakly integrated with the “four pillars” of enterprise social software Credit: JP Rangaswami – Chief Scientist, Salesforce.com OPPORTUNITY Collaboration Search Fulfilment Syndication
  • 9. Three enterprise voice transformation challenges Unstructured  Structured Synchronous  Asynchronous Private  Shared
  • 10. Hypervoice conversations create a unified activity stream My timeline Conference call Email IM Your timeline
  • 11. HYPERVOICE HYPERVOICE HYPERVOICE PERVOICE HYPERVOICE HYPERVOICE HYPERVOICE PERVOICE HYPE HYPERVOICE HYPERVOICE HYPERVOICE HYPERVOICE HYPERVOICE HYPERVOICEHYPERVOICE HYPERVOICE HYPERVOICE Unified HYPERVOICE HYPERVOICE Webinars is what is missing from Hypervoice technology HYPERVOICE HYPERVOICE Communications Conference calls HYPERVOICE HYPERVOICE
  • 12. Hypervoice isn’t (just) an application, it is an embedded capability
  • 13.
  • 14. Hypervoice sets the stage for Web 3.0 Web 1.0 Web 2.0 Web 3.0 ? ? ? ? Hyperlinks Hypermessaging Hypervoice
  • 15. So hyper-what? Telcos Keep the conference calling business relevant Begins the replacement process for telephony Web Plays to the advantage of the web – hypermedia/linking Creates a new class of hypermedia to be managed Enterprise Fills the functionality missing from UC and webinars A new class of data requiring enterprise software
  • 16. “What a computer is to me is it’s the most remarkable tool that we’ve ever come up with, and it’s the equivalent of a bicycle for our minds.” – Steve Jobs
  • 17. Thank you Free white paper and newsletter at hypervoice.org