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Charities         Staying relevant
                  in a wired world

      @stevebridger


      4 February 2010

                        #media140
                        #smwldn
I help charities unlearn stuff and
  trust more of their own people
to participate online to support
 insight, collaboration, transparency,
       advocacy & philanthropy

                @stevebridger
Can we agree on one thing?



           @stevebridger
1


This new stuff - let’s call it social media - is
  disruptive and transformative
        inside the organisation



                    @stevebridger
two things?
Can we agree on one thing?



          @stevebridger
2



It’s still about relationships



            @stevebridger
@stevebridger

http://www.flickr.com/photos/ceruleandepths/1693238000/
“It is difficult to get a man to
understand something when
his salary depends on his not
        understanding it”
            Upton Sinclair



             @stevebridger
organisational dependency on hierarchy
organisational dependency on hierarchy
“I'm convinced that eventually every
  member of staff will need to have
 some level of responding power and be
    empowered to use social media to
communicate and build relationships
      with the people around them”
               @willmcinnes



                @stevebridger
@stevebridger
don’t make
social media
    another         silo
          @stevebridger
charity staff who
                    feel comfortable
                      participating



       f conduct?                              tr ust the hiring
code o
                                                   decision?




     supporters /
  potential supporters
                               @stevebridger
aspirational                      transactional




                                                                                                                                                                                                                              challenges for traditional charities
the changing giving experience

                                                                                  self-
                                                                              organising,
                                                                             peer-to-peer,                                        accountability
                                                                                instant                                             & scrutiny
                                                                              campaigns                                                                                                          aggregation
                                                                                                                                                                                                   of small
                                                                                                                                                                                                     acts
                                                   more                                                                                                              platform
                                 real-time       connected                                                                                                           to make
                                   web                                                                                                                              supporters
                                                experiences
                                                                                                                                                                    look good                           regulation


                                   social
                                 computing         focused                                                                                                        earmarked
                                                    micro-                                                                                                            vs
                                                  payments                                                                                                       general funds
                                                                                                                                                                                                       return on
                                                                                                                                                                                                       attention
                                      mobile
                                                                                                                                   borderless
                                                                                donor
                                                                                                                                 global citizens
                                                                              ‘intimacy’                                          global reach
                                                                                                                                                                                            impact
                                                                                                                                                                                           reporting
                                                                                                                                                                                                            donations
                                                      big                                                                                                                                                 online still only
                                               contributions
                                                still matter
                                                                                           permission                       interruption
                                                                                                                                                                  governance
                                                                                                                                                                                                              3%

                                                     Steve	
  Bridger	
  |	
  04.02.10	
  |	
  original	
  scribbly	
  doodle	
  by	
  @davegray	
  -­‐	
  remixed	
  with	
  permission
closed      vs open



         @stevebridger
Thank you... and enjoy the rest of the day




                @stevebridger
           http://www.flickr.com/photos/ceruleandepths/1693238000/

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Media140 keynote

  • 1. Charities Staying relevant in a wired world @stevebridger 4 February 2010 #media140 #smwldn
  • 2. I help charities unlearn stuff and trust more of their own people to participate online to support insight, collaboration, transparency, advocacy & philanthropy @stevebridger
  • 3. Can we agree on one thing? @stevebridger
  • 4. 1 This new stuff - let’s call it social media - is disruptive and transformative inside the organisation @stevebridger
  • 5. two things? Can we agree on one thing? @stevebridger
  • 6. 2 It’s still about relationships @stevebridger
  • 8. “It is difficult to get a man to understand something when his salary depends on his not understanding it” Upton Sinclair @stevebridger
  • 11. “I'm convinced that eventually every member of staff will need to have some level of responding power and be empowered to use social media to communicate and build relationships with the people around them” @willmcinnes @stevebridger
  • 13. don’t make social media another silo @stevebridger
  • 14. charity staff who feel comfortable participating f conduct? tr ust the hiring code o decision? supporters / potential supporters @stevebridger
  • 15. aspirational transactional challenges for traditional charities the changing giving experience self- organising, peer-to-peer, accountability instant & scrutiny campaigns aggregation of small acts more platform real-time connected to make web supporters experiences look good regulation social computing focused earmarked micro- vs payments general funds return on attention mobile borderless donor global citizens ‘intimacy’ global reach impact reporting donations big online still only contributions still matter permission interruption governance 3% Steve  Bridger  |  04.02.10  |  original  scribbly  doodle  by  @davegray  -­‐  remixed  with  permission
  • 16. closed vs open @stevebridger
  • 17. Thank you... and enjoy the rest of the day @stevebridger http://www.flickr.com/photos/ceruleandepths/1693238000/