The document is a job description for a Digital Marketing Manager position. The role will be responsible for managing all global digital marketing channels and leading a social media team. Key responsibilities include developing a social media strategy, managing SEM initiatives in multiple languages, and collaborating on digital design. The ideal candidate will have 5-10 years of experience in digital performance marketing and experience managing global digital campaigns across multiple social media platforms.

1. Job description
Digital Marketing Manager
We are the worldwide leader in outsourced omnichannel customer experience
management. Teleperformance connects the biggest and most respected brands on
the planet with their customers.
We are seeking a motivated digital marketer to become our digital marketing leader.
You will own the global digital channels in entirety with responsibility for the execution
of the overall strategic digital plan.
Digital Marketing Manager Responsibilities
 Work closely with the Global Content and Digital Marketing manager, you will
have overall responsibility for all areas of digital channels management
 Lead and manage the social media strategy, the social media team and work
with key stakeholders across the business including brand, content and
internal marketing team.
 Work with marketing and the wider business to develop a cohesive strategy
for social media and implement a clear process.
 Manage global SEM initiatives and campaigns in multiple languages
 Introduce innovation into the digital marketing campaigns and e-
communications and increase their overall effectiveness.
 Manage global digital marketing budgets
 Collaborate with the Brand Marketing team on digital design
 Responsible for social reporting and optimization
 Manage the Social Media coordinator and Social Media analyst
The Individual
Applicants for the Digital Marketing Manager require:
Capability, Knowledge and Experience:
Must have a minimum of 5-10 years’ experience
 Previous experience in digital performance marketing essential
 Experience in global digital management a big bonus
 Media experience – developing successful communities, planning and
delivering campaigns across multiple social media platforms.
 Strong commercial understanding
 Extensive brand awareness
 Strong analytical skills.
 Creative thinker with great attention to detail and good creative judgment.

2.  Strong communication and presentation skills.
 Demonstrated ability to succeed in a fast-moving business environment.
 Excited by developments in digital and social - always checking out the
latest advancement and the next new thing.
 Fluent in English
Personal Characteristics:
 Credible at strategic level
 Proactive, independent and resilient
 Strong interpersonal and influencing skills
 Collaborative approach
If this sounds like it could be of interest please feel free to apply –
bruna.mesquita@teleperformance.com