Human relations is the study of how beliefs, attitudes, and behaviors can cause relationship problems personally and at work. It developed from the Industrial Revolution, Taylor's scientific management, and Mayo's Hawthorne Studies. While information technology reduces human contact, managing relationships with oneself, others, and groups remains challenging. Behavior at work is influenced by organizational culture, management, work groups, jobs, personal characteristics, and family. Major themes in human relations include communication, self-awareness, motivation, trust, conflict resolution, and more. Studying human relations can benefit interpersonal skills.

1. HUMAN
RELATIONS

2. WHAT IS
HUMAN RELATIONS?
• IT IS THE STUDY OF WHY OUR
BELIEFS, ATTITUDES, AND
BEHAVIORS SOMETIMES
CAUSE RELATIONSHIP
PROBLEMS IN OUR PERSONAL
LIVES AND IN WORK-RELATED
SITUATIONS.

3. THE DEVELOPMENT
OF HUMAN
RELATIONS
MOVEMENT
• IMPACT OF INDUSTRIAL
REVOLUTION
• TAYLOR’S SCIENTIFIC
MANAGEMENT
• MAYO'S HAWTHORNE
STUDIES

4. HUMAN RELATIONS IN
THE AGE OF
INFORMATION
• INCREASES RELIANCE IN
INFORMATION
TECHNOLOGY OFTEN
COMES AT A PRICE AND
LESS HUMAN CONTACT

6. THE CHALLENGE
OF
HUMAN RELATIONS

7. 3 TYPES OF
RELATIONSHIPS
THAT EACH INDIVIDUAL MUST
MANAGE:
1. RELATIONSHIP WITHIN
OURSELVES
2. ONE-TO-ONE
RELATIONSHIPS
3. RELATIONSHIP WITHIN A
GROUP

8. 1. RELATIONSHIP WITHIN
OURSELVES

9. 2. ONE-TO-ONE
RELATIONSHIPS

10. 3. RELATIONSHIP WITHIN A
GROUP

11. FORCES
INFLUENCING
BEHAVIOR AT
WORK

12. FORCES INFLUENCING
BEHAVIOR AT WORK
1. ORGANIZATIONAL CULTURE
=THE ORGANIZATIONAL CULTURE IS
THE COLLECTION OF SHARED
VALUES, BELIEFS, RITUALS,
STORIES AND MYTHS THAT FOSTER
A FEELING OF COMMUNITY AMONG
ORGANIZATIONAL MEMBERS.

13. FORCES INFLUENCING
BEHAVIOR AT WORK
2. SUPERVISORY-MANAGEMENT
INFLUENCE
= THE SUPERVISORS' PHILOSOPHY,
COMPETENCE, AND LEADERSHIP
STYLE ESTABLISH THE
ORGANIZATION’S IMAGE IN THE
EYES OF EMPLOYEES.

14. FORCES INFLUENCING
BEHAVIOR AT WORK
3. WORK GROUP INFLUENCE
= CAN SATISFY SOCIAL NEEDS
= EMOTIONAL SUPPORT
= PROVIDES ASSISTANCE IN
SOLVING PROBLEMS AND
MEETING GOALS

15. FORCES INFLUENCING
BEHAVIOR AT WORK
4. JOB INFLUENCE
= WHEN WE FIND MEANING AND
FULFILLMENT IN OUR JOBS, WE
BECOME MORE COMPLETE AS
HUMAN BEINGS.

16. FORCES INFLUENCING
BEHAVIOR AT WORK
5. PERSONAL
CHARACTERISTICS OF THE
WORKER
= EVERY WORKER BRINGS TO
THE JOB A COMBINATION OF
ABILITIES, INTERESTS,
APTITUDES, VALUES AND
EXPECTATIONS

17. FORCES INFLUENCING
BEHAVIOR AT WORK
6. FAMILY INFLUENCE
= FINDING EMPLOYERS WHO
TRULY SUPPORT WORK/LIFE
BALANCE CAN BE DIFFICULT
ESPECIALLY DURING A
SLOWING ECONOMY.

18. MAJOR THEMES
IN
HUMAN
RELATIONS

19. 1. COMMUNICATION

20. 2. SELF-AWARENESS

21. 3. SELF-ACCEPTANCE

22. 4. MOTIVATION

23. 5. TRUST

24. 6. SELF-DISCLOSURE

25. 7. CONFLICT RESOLUTION

26. HUMAN
RELATIONS:
BENEFIT YOU

28. Thank You
"Life is beautiful"
Merle Dawn Salvańa Comidoy
MPA-OS 1st year
dawncomidoy@yahoo.com