“Most IT legal disputes could be avoided with a little more research before contracts are signed” say legal experts. The vast majority of these disputes arise from the misinterpretation of what a company expects and what it actually receives due to a ‘rush to market’ business culture. MERIT, in association with UK Online, has invited Tier One Ltd. and DLA Solicitors to present a seminar on an issue that has been highlighted recently with a number of high profile actions. The seminar will concentrate on; • The value of having a good contract. •The Service Triangle • Relationship Management • Service Management The seminar would be particularly useful for IT managers with procurement responsibilities and buyers/contract managers with responsibilities for IT procurement. If you would like to reserve a place(s) at this event please complete and return the form overleaf or book on-line via the events section at www.merit.org.uk.

1. IT Contracts CONTRACTUAL ISSUES - INCLUDING LIMITS OF LIABILITY AND WARRANTIES 10 October 2001