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Adult services forum 2012 ebooks and overdrive
1. OVERDRIVE AND NEW JERSEY
LIBRARIES: THE SAGA CONTINUES
By: Melissa Brisbin
Head of Emerging Technologies
Cape May County Library, New Jersey
melissab@cmclibrary.org
2. Old Meeting New
Image Credit: http://ebrarian.files.wordpress.com/2011/03/cassattkindle121010.jpg
3. EBOOK FACTS
2010: 2% of Americans
owned an eReader.
2012: 28% of Americans
own an
eReader, tablet, or both.
Growth is up!!
NYPL: 88,000 digital
eBooks/Audio in
2012, doubled from last Image Credit: http://tinyurl.com/97jy4zr
year.
Chicago Public Library:
230% increase in
circulation over the past
year.
4. EBOOK FACTS--PATRONS WEIGH IN:
Pew Institute:
56% of e-book borrowers found their library did not
carry the electronic format of the book they wanted
52% found they were on a waiting list for a title
18% found the title they wanted was not compatible
with their device
5. LIBRARY FACTS
66% of public libraries offer eBooks. (Source:
ALA Office for Research and Statistics)
However:
58% of all library card holders say they do not know
if their library provides eBook lending services”. (Source:
Pew Institute)
“48% of all owners of eBook reading devices such
as original Kindles and NOOKs say they do not
know if their library lends eBooks”. (Source: Pew Institute)
6. PROBLEMS
Increase in the ownership of devices
Lack of content
Lack of library’s digital content
Lack of compatibility
Difficulty in understanding how to load content
Digital Rights Management (DRM) and publishers
7. OVERDRIVE FACTS
Catalog now exceeds more than 1,000,000 digital
titles (9/20/12).
(Source: Overdrive, http://overdriveblogs.com/library/2011/12/12/ensuring-access-to-the-largest-ebook-catalog-for-libraries/)
That is NOT
100%!
Under the permissions set by authors and
publishers:
99.9% of US public libraries served by
OverDrive have access to the exact same
catalog of eBook, audiobook, music, and video
titles
. Source: Overdrive, http://overdriveblogs.com/library/2011/12/12/ensuring-access-to-the-largest-ebook-catalog-for-libraries/)
(
8. OVERDRIVE RESTRICTIONS
DRM
Availability:
One title-one user borrowing
Schools/Libraries/Specialty Markets have different catalogs
Multiple formats: Adobe ePub book, Adobe EPub, Kindle,
Limited major publishers: Of the “Big 6”: Hachette Book
Group, HarperCollins, Macmillan, Penguin Group, Random
House, and Simon & Schuster, only Random House and
HarperCollins and Hachette will provide titles.
Very Limited!
Image Credit: http://www.overdrive.com/about/
9. NEW JERSEY LIBRARY FACTS
We are all divided into consortia
such as South Jersey Audio &
eBook Download Center,
eLibraryNJ, DigitalLibraryNJ, as well
as smaller /individual groups or
libraries
We are dealing with the same
vendors and the same limitations
We are sharing the cost, as well as Image Credit: http://tinyurl.com/9glyg5h
dedicating individual funds to keep
up with demand
11. 3 OF THE BIG 6
However:
Hachette Book Group announced it will be raising
its eBook pricing on 10/1/2012. Their current
eBook list of 3,500 titles (April 2010 and prior) will
have a 220% markup!
Earlier this year, Random House implemented a
300% increase.
HarperCollins instituted a 26 rotation maximum
rotation, then libraries must repurchase.
Information Credit: “ALA, LaRue Respond to Hachette Price Increase”. Library Hotline. 2012. September 24. Vol. 41, No. 38.
12. THE OTHER 3
Simon & Schuster:
No Digital Content for Libraries!
Informational Credit: Finder, Alan. “E-Book Borrowing, Preceded by E-Book Waiting”. New York Times. 2012, April 11.
Image Credit: http://tinyurl.com/8zp89a7
13. MACMILLIAN
Publishing House did announce on September 24,
2012 it is developing a lending model for libraries.
How much will it cost?
Image Credit: http://www.macmillan.com/
14. PENGUIN BOOK GROUP
Removed all its eBooks from libraries in February
2012
October 2012: Plan to re-launch back into libraries
using the 3M Cloud Library
Titles will be limited. New titles will have a 6 month
delay. 3M does not support the Kindle
Information Credit: http://paidcontent.org/2012/10/02/penguin-brings-ebooks-back-to-libraries-with-distributor-3m/; Image Credit:
http://www.google.com/imgres?imgurl=http://www.penguin.com/images/penguin.gif&imgrefurl=http://www.penguin.com/&h=200&w=143&sz=8&tbnid=MklO2DBifKYxVM:&tbnh=90
&tbnw=64&zoom=1&usg=__CwZvoHeiyzfB9gTlNHqzfumKTi0=&docid=LuJci91QM16dZM&hl=en&sa=X&ei=jrB0UOqwN6iI0QHEvIGYAQ&ved=0CEUQ9QEwBA&dur=342
15. WHAT CAN WE DO AS LIBRARIANS?
Train Staff
Train the Public
Update Materials and Stay Informed
16. TRAINING STAFF
Group settings followed up with one-on-one
sessions
Go over the basics:
Registering ADE account
Downloading ADE to a pc
Transferring e-content
Downloading the OverDrive Media Console App
List various devices in handouts, i.e. which
eReaders/tablets are wireless and which need to
side-load titles
17. DEVICE MATRIX-APP OR ADE
Device App ADE
Amazon's Kindle without X
WIFI
Amazon’s Kindle with WIFI X
Apple's iPad/iPod X
Touch/iPhone
B & N Nook—black and X
white
B & N NOOK HD/HD+, NOOK X X
Color, NOOK Tablet
Google Nexus 7 X
Kobo Vox X
Motorola Droid X
RIM Blackberry X
Samsung Galaxy X
Desktop/Laptop X
18. TRAINING STAFF
Setting Up Accounts:
Kindles: Amazon account, Adobe Digital ID, Library Card
Apple (iPad/iPhone): Apple ID, Adobe Digital ID, Library
Card (Amazon account if borrowing Kindle format).
Kobo: Kobo Account, Adobe ID, Adobe Digital Editions,
Library Card
Nooks—older models: Adobe ID, Adobe Digital Editions,
Library Card
Nooks—Color, Tablet, HD: Adobe ID, ADE (if not wireless),
Library Card
19. TRAINING STAFF
Document any troubleshooting or variances of
devices and store them in an accessible area for all
staff.
Have manuals available
20. TRAINING STAFF
oResource for professionals who review books, i.e.
publishers, librarians, reviewers, bloggers.
oAllows users to receive advanced copies of ebooks.
http://www.netgalley.com/
21. TRAINING STAFF
Mediabistro
Latest news and
information on
devices
Free eBook of
the day
Image Credit: http://www.mediabistro.com/appnewser/
22. TRAINING THE PUBLIC
Workshops:
Be prepared for several types of
eReaders.
Be aware of the various levels of
comfort patrons have with regards to
technology.
Offer handouts and links to information
post class.
One-on-one training is a great way to
follow up with patrons who are lacking
confidence.
Request feedback from participants,
e.g. survey.
23. TRAINING THE PUBLIC
Sacramento
Public Library
http://www.saclibrary.org/?pageId=1591
Excellent example of
documenting devices,
including staff
procedures.
Provide a cheat sheet for
each device.
Image from Sacramento Public Library :
http://www.saclibrary.org/file/586.pdf
25. THINK OUTSIDE THE BOX
Bridge the gap, before there is too much demand.
Petting Zoo
Image Credit: http://friscolibrarian.com/tag/ereaders-2/
26. NJ STATE LIBRARY’S MOBILE DEVICE
DISCOVERY KIT PROGRAM
Each kit includes: 5 iPads
Barnes & Noble Nook
Kindle Touch
Kindle Fire
Samsung Galaxy Tablet
Loaned for 2 months
http://ldb.njstatelib.org/ldb_news/2012/mar/01/mobile
_device_discovery_kit_program
Jennifer
Podolsky, jpodolsky@njstatelib.org, 6
09-278-2640 ext. 135 if you have any questions.
27. PEER-TO-PEER SHARING
Train each other
Use Google Hangouts
Create instructional videos
28. Updated:: 9/24/12 via OverDrive
DEVICES & COMPATIBLE FORMATS
Device ePub Open ePub (OEPUB) PDF Open PDF Kindle
(OEPDF)
Amazon's Kindle X
Apple's iPad/iPod X X X
Touch/iPhone
B & N Nook X X X X
Google Nexus 7 X X X
Kobo X X X X
Motorola Droid X X X
RIM Blackberry X X X
Samsung Galaxy X X X
Information Credits: http://www.overdrive.com/resources/drc/
29. BE PROACTIVE
Do not wait for the need to arise before becoming
familiar with the device
Take note of what devices your community
(patrons, staff members and stakeholders) are
talking about, asking for, and/or questioning
30. RESOURCES
Sites:
Mashable, http://mashable.com/
TechCrunch, http://techcrunch.com/
MediaBistro, http://www.mediabistro.com/ (includes
a free eBook of the day)
C|Net, http://reviews.cnet.com/2001-3508_7-
0.html?tag=hdr;brandnav
TNT, http://twit.tv/show/tech-news-today
Amazon, http://www.amazon.com/b/ref=sa_menu_l
apnet9?ie=UTF8&node=2956501011
31. SITES/BLOGS
LJ’s The Digital Shift
http://www.thedigitalshift.com/2012/09/ebooks/mac
millan-confirms-ebook-pilot-for-libraries/
The UnQuiet Librarian,
http://theunquietlibrarian.wordpress.com/
Librarian in Black,
http://librarianinblack.net/librarianinblack/
Librarian by Day, http://librarianbyday.net/
32. SITES
https://unglue.it/
Using Crowdfunding to “unlock” books from a publishers DRM
Image Credit: https://unglue.it/
33. Thank You!
Melissa Brisbin
Head of Emerging Technologies
Cape May County Library
melissab@cmclibrary.org
609.463.6380 or 609.463.6341
www.cmclibrary.org
Notas do Editor
Mary Cassett painting. Same need with a new platform to deliver the same content.
Numbers illustrate usage is growing, even though no everyone ahs a device. Still, there is an increase in device ownership, in addition to electronic collection offering and usage. Cape May County Library saw an increase from 2011 to 2012. 1,400 titles has now grown to 5,500.
Although usage is up, there is still a gap. Regarding electronic collections, patrons are unaware of the title they want is available in electronic format, they are frustrated by waiting lists, as well as incompatible formats and devices.
Here are some current facts about libraries: over 50% of public libraries have ebooks in their collections. Yet, patrons are still unaware that public libraries offer this service, including patrons who own or use ereaders.
More problems with content and access: There is still a great divide although there is more ownership of devices within our communities. There is a lack in what public libraries’ budgets, variances amongst device compatibilities, DRM, and a general lack in understanding how to gain access to content through the library because vendors and publishers make the process difficult—at best.
Examining OverDrive: Only 3 of the major publishers will work with OverDrive, who is the largest provider of eContent to the public library sector. There offering are only 99% consistant across the board, based upon the type of institution-public, educational libraries.
Services include DRM titles. Titles are not bought, they are rented. If you leave OverDrive’s service, you lose access to everything you dedicated monies to
Everything I have mentioned applies to NJ libraries. There is also one final issue, publishers.
DRM=the major propellant in equating the difficulty for the end user. It comes from publishers, which effects OverDrive, then libraries, and finally end users.
The 3 publishers that will work with OverDrive
So far we have examined the issues with knowledge about services, collections aand lack of access to certain titles, patron confusion, limited, and issues with publishers.
For now, with regards to OverDrive, it’s all aboutmastering the two ways to download, based on device.
You need to be prepared to deal with different devices, various learning levels of staff and patrons alike, create information that is readily available to handout or find on your website that is not overwhelming, but focuses on the basics, and create learning by appointment opportunities.
Use Google + to record videos and hangouts can include up tp 9 individuals.
We, as libraraians, need to understand the various formats offered by publishers and vendors.
Using crowdfunding to unlock titles and make the open and DRM free.