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Marianne E. Giltrud, MSLS
Marianne E. Giltrud, MSLS
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And the Survey Says….! Strengthening Service Through Surveying . Marianne E. Giltrud, MSLS August 16, 2010
LIBQUAL SURVEY ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Sample Survey Questions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Sample Survey Questions ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],LIBQUAL+ & LIBQUAL LITE
Marketing Tools ,[object Object],[object Object],[object Object]
Frugalista Surveying ,[object Object],[object Object],[object Object],[object Object],[object Object]
Google Forms--Simple and Easy
Data Collection
Data, Data, Data ,[object Object],[object Object],[object Object],[object Object]
FOR FURTHER READING ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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And The Survey Says...