Newsletter I helped edit with Margarita Bouffard-Rodriguez

1. SEPTEMBER 2012 VOLUME #1 ISSUE #1
I C POEMS
INFUSION CHEMOTHERAPY PICC/PAT OPERATIVE
C P O
ENDOSCOPY MAGNET SUCCESSES
E M S
INTRA-DEPARTMENTAL PROUD MOMENTS
Redesigning the Surgical
Quality of Care Experience
Beverly Palmer
It was September 2011 when Nancy Johnson, Patient Care Administrator,
convened the staff of surgical services. At that time, the department was led by
three assistant managers, Beverly Palmer, MSN, RN (ANM for SADU, PICC, Pre-
op, and PACU), Edith Walsh RN (Operating Room), and Ann Kiss RN
(Endoscopy). Challenging changes and initiatives were announced.
The creation of a chemotherapy department as part of the MD Anderson
Orlando Health will be housed in the SADU area. Supplementing this department
will be an improved infusion therapy for outpatients. Passing inspection with high
honors, the department now operates with Pam McGuire BSN,RN, Hilah Polley,
RN, Gail Graf, RN, and Anita Athridge, RN.
Integrating the endoscopy department in the pre-op and PACU areas was a
gargantuan initiative. It resulted in multiple trials to best professionally serve
Edith Walsh different surgical and endoscopic clients with privacy, nurse skills, and bed
placement. Process required cross training nurses in three charting systems, focused
patient care, and different procedures. Today, the majority of the nurses can work
from one area to another with their enhanced skills in caring for endoscopic and
surgical patients from admission to recovery to discharge in any given day. The
former PAT office is now site of two endoscopic procedure rooms with OR nurses
also cross-trained to assist.
The assistant nurse managers led staff through successful outcomes from
these structural empowerment challenges. The staff accepted the accountability,
provided operational input, and most of all defined the meaning of exemplary
professional practice intersecting with the professional model of Orlando Health.
Ann Kiss
The Challenges
Creation of Chemotherapy Service
Integration of Endoscopy
EXEMPLARY PROFESSIONAL PRACTICE DURING
Department
Improving Outpatient Infusion STRUCTURAL EMPOWERMENT CHALLENGES
Therapy
Cross training peri-anesthesia and
endoscopy nurses “When you are a nurse, you know that everyday you will touch
Disintegration of SADU
Restructuring peri-operative real a life or a life will touch you”.
estate Author unknown

2. SEPTEMBER 2012 VOLUME #1 ISSUE #1
SALUTING THE PERI-ANESTHESIA
SURGICAL ASSISTANTS (PSA)
A weeklong celebration on August 21-25, 2012 for a group of
very important people was held. Pot luck, smoothies, game day,
Breakfast, and many other ways to thank the PSA’s were shared by the
peri-operative staff.
This celebration is the first of many team building events being
spearheaded by Lynette Knight, NOM with support of a new
hospitality representative group led by Rene.
To the following people who INSPIRE as they collaborate and
work hand and hand with others in the peri-operative area making
significant and meaningful contributions:
Maryellen McCullagh, RN retiring Sept.7,2012
after 18 years serving Orlando Health. Brett Carlos Dawn Glenda Kareem
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MARYELLEN’S NURSING QUILT
A PIECE OF ME
Magda Maria Millie Sammy Skylar
A little piece of ME to patients
A little piece of ME to their loved ones
A little piece of ME to colleagues
“Never doubt that a small group of thoughtful committed citizens
A little piece of ME to friendships made can change the world-“
Margaret Mead
Threads of touches to intertwine relationships
Fabrics of experiences to brighten the days
Templates of knowledge to give the best
Stitches of kindness and love to all
The bindings of my nursing quilt has started
The patchwork of patients and their families,
Professional colleagues and friends
Becoming the lifelong heirloom quilt
That will forever warm my heart.
Thank you, Maryellen
“It is not how much you
do………….. but how much
love you put in the doing.”
Mother Theresa

3. September 2012 VOLUME #1 ISSUE #1
Have you ever been in a group
where someone took control of Transformational
Leadership
the situation by conveying a
clear vision of the group's goals,
Each and
a marked passion for the work
everyone in the
and an ability to make the rest
department is a
of the group feel recharged and
transformational
energized? Or someone
Leader……..
enthusiastic, energetic and
passionate? Or someone
concerned and involved in
processes focused on helping
every member of the group to A PLACE FOR EVERYONE IN THE photo here.
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succeed? She encourages CULTURE OF CHANGE
creativity to explore new ways
of doing things. She offers open
lines of communication
recognizing contributions by
others. She inspirationally
motivates others to fulfill their
goals.
Magnet
Meet……
Lynette Knight,
MBA, RN, NOM
Research Nurse Practice
YOU
Journal Club Event Coordinators
EVERYONE IS A HERO OF THEIR OWN MAGNET STORY
Action is eloquence.
WILLIAM SHAKESPEARE, Coriolanus

4. A wealth of knowledge
A nimiety of patience
A plethora of friendships
A sumptuous ability to help
A profuse desire to serve
A surplus of energy
A rich life experience
A fortune of hard work
A prosperous healing touch
A surfeit of care
Susie….Thank you for an abundant
And overflowing examples of nursing
Excellence to South Seminole PACU.
“Close your eyes and tap your heels together three times. And think to
yourself, there's no place like home.”…..Follow the yellow brick journey to
Magnet excellence……………October 29, 2012……..Behavioral Gym