SlideShare uma empresa Scribd logo
1 de 34
Baixar para ler offline
Online Fashion
WHICH BUSINESSES WILL MAKE THE CUT?
From Boo.com to $5bn+ Exits for Investors
Despite much scepticism that initially surrounded the migration of the fashion
vertical to the online channel, at $41bn it is now the second largest and fastest
growing e-commerce category in the US. The sector has yielded some of the
best returns in the Internet space for investors, for instance Net-a-Porter and
YOOX. It is our belief that a second wave of businesses will drive further
lucrative exits.
No “Amazon” for Fashion Drives Opportunities
Strong association with fashion labels rather than apparel items makes it
difficult for a single online destination to cater to all audiences. Instead, the
ecosystem is becoming increasingly complex with the number of apparel sites
up by a staggering 126% year-on-year.
New Models Challenging the Old Guard
With increased confidence in the Internet channel, inventory light models such
as marketplaces have emerged, bringing independent brands and boutiques
directly to the consumer. We view luxury P2P in particular as one of the key
growth verticals. The Internet has also been an effective launch pad for
vertically integrated pure-play online labels – with exclusive collections these
sites may be a potential threat to the established online department stores.
Big Data Defining Trends
With complex product descriptions and an overwhelming volume of brands,
the fashion industry is lacking the taxonomy necessary to help retailers
organise their merchandise for consumers and understand the key market
trends. Our view is that new data-driven models will redefine the industry.
“Unfashionable” Companies Desperate to Enter the Fray
Exit trends are shifting from consolidation strategy to acquisitions by
businesses outside the apparel and e-commerce spaces, as the sector is
perceived to be a high growth and profitable opportunity. New entrants, such
as media groups, supermarkets and generalist retailers, are pushing up
valuations. We review the major investment trends and potential exits.
MANISHMADHVANI
manish.madhvani@gpbullhound.com
London: +44 207 101 7567
SASHAAFANASIEVA
sasha.afanasieva@gpbullhound.com
London: +44 207 101 7569
INDEPENDENTTECHNOLOGYRESEARCH
SECTOR UPDATE  MAY 2013  DIGITAL MEDIA
Important disclosures appear at the back of this report
GP Bullhound LLP is authorised and regulated by the Financial Conduct Authority
Table of Contents
Introduction......................................................................................................................................... 2 
Apparel – Attractive Category .................................................................................................. 2 
Social Nature of Purchase Drives Strong Social Media Engagement ..................................... 2 
Democratisation and Globalisation of Trends .......................................................................... 3 
Fragmentation due to Market Idiosyncrasies ........................................................................... 4 
Traditional Brands Late in Digital Implementation.................................................................... 4 
Ecosystem Becoming Increasingly Crowded........................................................................... 5 
Shopper Engagement Evolution......................................................................................................... 7 
Brand Building is Critical .......................................................................................................... 7 
Fashion is Media ...................................................................................................................... 7 
Social Shopping........................................................................................................................ 8 
On the Go – Capturing Users on Mobile is Key ..................................................................... 10 
Supply Chain Distribution ................................................................................................................. 11 
Pure-Play Online Labels......................................................................................................... 11 
Niche Selection....................................................................................................................... 11 
Inventory Light – Marketplaces .............................................................................................. 12 
Offline – Online Convergence ................................................................................................ 12 
Model Behaviour............................................................................................................................... 14 
Monetising Discovery ............................................................................................................. 14 
Subscription – Not Viable for Fickle Users............................................................................. 14 
Luxury – No Longer Members Only ....................................................................................... 15 
Collaborative Consumption – Return of Vintage.................................................................... 16 
The Feedback Loop.......................................................................................................................... 18 
Stock Cycle Management ...................................................................................................... 18 
Big Data: Unravelling User Behaviour and Market Trends .................................................... 18 
Virtual Fitting Rooms .............................................................................................................. 18 
Investment and Acquisition Dynamics.............................................................................................. 21 
Growing Investment in New Business Models – Is there a bubble?...................................... 21 
Investment Shifting to Vertical Specialists and Marketplaces................................................ 21 
Exit Predictions....................................................................................................................... 22 
Selected Company Profiles .............................................................................................................. 24 
This reports looks into the latest trends in the online fashion market, following on from our first research
coverage of the sector in October 2008. The first section provides an overview of the development of the
market. We then look at the changing behaviour of consumers online and how apparel sites are addressing
this with new engagement methods. The next section assesses how the supply chain has been impacted by
new online fashion business models. The fourth section examines new business models that have established
differentiating ways to engage with the consumer, while the next assesses new B2B business models. In the
sixth section, we reveal our views on the latest investment and exit trends in the online fashion segment.
Finally, we profile some of the most promising players in the space.
GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT?
2 GP Bullhound LLP
INTRODUCTION
Apparel – Attractive Category
The apparel e-commerce vertical has overcome many challenges to become one of the most lucrative sectors
for investors and entrepreneurs alike. Since the shaky early boo.com beginnings in 1998, its online future has
been frequently questioned: will users ever feel comfortable to purchase fashion items without trying them on;
will brands ever allow their products to be sold outside of the carefully curated shop environment? Despite
being perceived as one of the least suited verticals for online consumption it has become the second largest
e-commerce sector after computer electronics (18% of total e-commerce), and the fastest growing in the US
1
.
Forecast to reach $73bn in market size by 2016, it will contribute nearly a quarter of total e-commerce growth
in the US between 2012 and 2016
1
. With achievable gross margins around double that of consumer
electronics, and the fact that it has become one of the first product categories to attract the luxury brands en
masse, it is of little surprise that exits in excess of $5bn have been achieved over the past four years
2
. It is our
belief that innovative new models in the online fashion sector such as marketplaces (including peer to peer
luxury), tailored fashion, prescription and eyewear, as well as fashion data analytics, will drive further high
profile exits.
EX H I B I T 1 – US MA R K E T SI Z E A N D CU M U L A T I V E AN N U A L GR O W T H B Y E-C O M M E R C E VE R T I C A L
Source: eMarketer, September 2012; GP Bullhound analysis
Social Nature of Purchase Drives Strong Social Media Engagement
Online fashion content is one of the most engaging segments within e-commerce and highly integrated within
the social sphere. In an analysis of visitors to apparel and Facebook sites, ComScore found that c.40% of
Facebook’s audience visit apparel sites versus 30% of overall online audience, which implies that a Facebook
user is 33% more likely to visit an apparel site than the average user. Furthermore, the shared audience
between apparel and Facebook sites is 98m visitors
3
.
1
Source: eMarketer, September 2012
2
Source: Capital IQ; GP Bullhound analysis
3
Source: ComScore Media Metrix, Europe, May 2012
0%
2%
4%
6%
8%
10%
12%
14%
16%
18%
-
10.0
20.0
30.0
40.0
50.0
60.0
70.0
80.0
90.0
Computerand
consumer
electronics
Apparel&
accessories
Books/music/
video
Auto&parts
Furniture&
homefurnishings
Health&
personalcare
Officeequipment&
supplies
Toys&hobby
Food&
beverage
Other
2012-16CAGRinmarketsize
Marketsize($bn)
2012 market size 2016 market size 2012-16 CAGR
GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT?
3 GP Bullhound LLP
EX H I B I T 2 – CR O S S -VI S I T A T I O N A C R O S S FA C E B O O K .C O M A N D AP P A R E L SI T E S – UN I Q U E MO N T H L Y
VI S I T O R S (MA Y 2012)
Source: ComScore Media Metrix, Europe, May 2012; GP Bullhound analysis
Democratisation and Globalisation of Trends
If before, high-end trends would take time to trickle down to mass market level, product trends are now shared
across every segment of the industry, and selling out simultaneously across each segment too. An illustration
from EDITD data analysis shows how the printed trousers trend in March 2013 was evident across the entire
apparel price range. “Mainstream adoption of social media and the ease of access to the Internet have
caused this democracy of trends…the average consumer is more informed about trends in fashion
and their demand for newness, paired with the industry's ability to manufacture, swiftly results in
high-end trends hitting mass market at the same time” Julia Fowler, EDITD
4
.
Online fashion is also truly global. Newly launched sites are able to reach an international audience and
leverage worldwide trends and influences. “Thanks to the evolution of the web and the social media
revolution, fashion is now much more global than before. There is a global fashion community out
there, and a global zeitgeist,” Jose Neves, Farfetch
5
.
EX H I B I T 3 – IL L U S T R A T I O N : FA S T SE L L I N G PR I N T E D TR O U S E R S
Market segment Price Styles
Sold out
rate
Mass market Up to £65 277 19.5%
Premium market £66 - £200 60 16.7%
Luxury £201+ 55 7.3%
Source: EDITD, March 2013
4
Source: EDITD, March 2013
5
Source: Informilo, January 2013
GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT?
4 GP Bullhound LLP
Fragmentation due to Market Idiosyncrasies
As we predicted in our earlier research on online fashion (2008), no single “Amazon” for fashion has emerged
globally. While in the UK online fashion department stores like ASOS and Net-a-Porter prevail, in France it is
the private sales player, Vente-Privée, that has become dominant. Much of this has been driven by many
factors, including:
 Different shopping patterns: shopper behaviour varies across regions, making it tougher for
businesses to expand international offerings without significant adjustments. For instance, on the
logistics side, users in Germany are used to catalogue shopping, free returns and ordering several
sizes of the same item to return the unsuitable ones. In the UK, on the other hand, return rates are
significantly lower; however users expect rapid product delivery. These factors have hampered
growth of apparel private / flash sales models, based on stock consignment and longer delivery
times;
 Offline fashion market structure, such as concentration and pricing level of local brands: the
UK has a much higher prevalence of mid-range, high street brands, while in the US, outlet stores are
highly popular within the mid-level offering;
 Audience specialisation: consumers prefer to visit specialised sites, that either address a particular
product niche or audience type. For instance, ASOS and Net-a-Porter will not have significant brand
overlap as they cater for different audiences – there is no benefit to users to access both under one
virtual roof;
 Regulation: in France, Vente-Privée was able to attract numerous luxury brands to its limited time
sales concept, as there are regulatory restrictions on the number of sales days that can take place
through the traditional brick and mortar channel.
It is our belief that the nature of the industry and consumer demand will drive further fragmentation and
personalised sites.
Traditional Brands Late in Digital Implementation
Traditionally brick and mortar brands and retailers, particularly in the premium and luxury segments, have
been slow to develop their online retail channel due to the fear of their offering becoming “lost” and
undifferentiated amongst other retailers on the web. "Many luxury brands have been reluctant to embrace
new technologies as their values rest on craftsmanship and tradition," says Olivia Solon, associate
editor of Wired magazine
6
. Futhermore, there is risk of brand devaluation through losing control of the
consumer shopping environment. Brick and mortar retailers are able to control how the product is presented
and where, whereas in the online environment there are adjacency issues: a full price luxury product can be
retailed next to a product from a lower value brand or one at a discount.
“Big brands like PPR and LVMH are very afraid of pushing the Internet – it’s more of a company
branding strategy which explains the story,” according to Xavier Court, co-founder of Vente-Privée
7
.
For instance, Burberry is one of the more advanced brands in terms of online media campaings ranging from
a bespoke trench coat ordering portal, to live catwalk show streaming; however it generates only 6% of its
revenues online.
The other hurdle for brick and mortar retailers is the complex logistics and customer service required for the
Internet channel. Retailers with significant presence in the catalogue channel have been able to migrate online
6
Source: Independent, 24 September 2012
7
Source: Company information
GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT?
5 GP Bullhound LLP
more quickly – for example N Brown has over 50% revenues from the Internet
8
, and Otto Group online sales
represent 53% of total multi-channel retail
9
.
Our view is that brands will further develop their presence online, whether through collaborating with existing
portals or establishing their own online activity.
EX H I B I T 4 – E-C O M M E R C E PE N E T R A T I O N I N T H E AP P A R E L SE C T O R , 2012E
Source: Citi Research, April 2013; Company information; GP Bullhound analysis
Ecosystem Becoming Increasingly Crowded
The online fashion space is getting crowded with traditional brands / retailers, e-commerce enablers, and
pure-play e-tailers investing in the sector.
Fashion Brands
Although with some delay, traditional fashion brands have started to focus on their online presence, often
relying on experienced third-party e-commerce services specialists to deliver logistics and customer services.
For instance, YOOX Group launched its whitelabel e-commerce solution to brands, including logistics and
customer care. Now the Group is powering over 30 mono-brand sites, such as Armani.com and Bally.com.
YOOX is now driving 8.3m unique monthly visitors to such sites with a third of 2012 revenues coming from this
segment
10
.
Other brands have been aggressively investing into their online offering and digital branding independently.
Superdry, a leading UK brand focusing on “urban” designs, has announced it will be increasing its focus and
investment in its online store and mobile app to drive sales, as well as barring ASOS from selling its goods in
certain countries. “It’s the most profitable part of our whole business,” says Julian Dunkerton, chief
executive of Supergroup, Superdry’s parent company. “If shoppers go on to ASOS and find Superdry,
I’m happy. But if they tap in Superdry to a search engine and it comes up with another website, that’s
wrong
11
.”
E-commerce Enablers
On the e-commerce enablement side there is intense competition as solutions like eCommera, Shopify,
Magento, and BigCommerce as well as SaaS tools like Mailchimp, RJ Metrics, Shipwire and the rise of
8
Source: Citi Research, financial year 2012
9
Source: Company information, financial year 2012
10
Source: YOOX Group, Q4 2012
11
Source: Financial Times, 21 February 2011
10% 10%
6% 6%
3%
2% 2%
<1% <1% <1% <1%
GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT?
6 GP Bullhound LLP
Amazon Web Services have made it significantly easier and cheaper for retailers to build and manage e-
commerce storefronts.
Pure Play Start-Ups
Numerous online pure-play start-ups have also emerged in the sector, attracted by market size and growth,
high ticket prices and strong user monetisation: in the past year nearly $1.6bn has been invested in online
fashion start-ups versus $1bn the year before12
.
Increased Competition
Online apparel industry is becoming increasingly crowded with the number of apparel sites growing by 126%
year-on-year while traffic to the sector overall has grown only by 7% in December 2012 versus last year
13
. As
a result, there is increasing competition for online users, and apparel suppliers have more choice than ever of
online retailers to partner with. The sector is continuously reinventing itself through new ways of acquiring and
engaging with audiences and operating within the supply chain, stemming both from new start-ups to
traditional and online businesses launching or recreating their existing e-commerce offering.
EX H I B I T 5 – TO T A L AP P A R E L WE B S I T E S A N D UN I Q U E MO N T H L Y VI S I T O R S RE P O R T E D B Y CO M SC O R E
(EU R O P E )
Source: ComScore, 2013; GP Bullhound analysis
With this flux in the online fashion sector, we believe businesses will increasingly be evolving to maintain
competitive differentiation.
12
Source: Capital IQ; GP Bullhound analysis; Note: excludes transactions with undisclosed values
13
Source: ComScore, 2013; GP Bullhound analysis
100
105
110
115
120
125
130
135
0
500
1,000
1,500
2,000
2,500
Uniquemonthlyvisitors(m)
Numberofwebsites
Websites reported by ComScore Traffic reported by ComScore
GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT?
7 GP Bullhound LLP
SHOPPER ENGAGEMENT EVOLUTION
Brand Building is Critical
Users are unlikely to search for specific products online, unlike with electronic appliances or books, as they
have a strong association with the brand itself rather than the product item. As a result, attracting users is less
straight forward than investment into online acquisition marketing, such as search engines, price comparison
websites or affiliate advertising. Retailers need to be differentiated from competition through curation and
relaying the relevant brand story to their audience. Whether brick and mortar or online, retailers with significant
product overlap differentiate themselves through their retail environments and brands (for instance, Harvey
Nichols, Harrods and Liberty have very different branding and retail spaces). If in all retail categories building a
brand is key, in fashion it is crucial to survival.
Using sought-after fashion labels for promotion has also been highly effective and online apparel retailers
have focused on building these relationships: for instance, ASOS launched Fashion Finder, a service that
publicises the brands it does not sell in order to promote itself as a “fashion destination” rather than just a
store. Similarly Vente-Privée used the power of the brands retailed through its flash sales to drive dramatic
member-get-member growth without any spending on search engine marketing in France from 2003 onwards.
Members grew from c.41 thousand to 18m during the decade to 2013 – a growth rate of 85% per year
14
.
Celebrity endorsement has also been a highly effective driver, with new businesses such as Stylemint
adopting celebrity ambassadors to promote their brands.
As the competition in online apparel intensifies, successful players need to adapt their offering and brand to
entice users away from competitors. We identify the key must-haves as content, social and mobile.
Fashion is Media
As Net-a-Porter has shown, editorial content is highly effective in engaging audiences and establishing a
brand, subsequently the online magazine / store format has emerged as one of the key trends in online
fashion: “If you work at a fashion magazine, your role in life is to guide the reader through the world of
fashion and edit it for them. Why can’t shops do that?” – Nick Robertson, CEO of ASOS
15
.
The convergence of content and commerce is evident from both sides: online magazines such as Harpers’
Bazaar (ShopBazaar) and influential bloggers are introducing storefronts within their sites, as traditional e-
commerce sites are developing online content. Some sites are using several fashion-specific platforms such
as 72Lux that enable e-commerce and magazine integration.
Online content in fashion has been used predominantly to drive user engagement and to message the brand,
rather than merely drive search engine optimisation. Burberry, for instance, had several initiatives such as the
Burberry Bespoke, where users can design their own product with over 12m different variations. Another
Burberry website, artofthetrench.com, allows visitors to post photos of them wearing their trench coats or send
them to relatives and friends. "Honestly it makes no difference at all" how many custom coats Burberry
sells,” says Angela Ahrendts, CEO of Burberry, "It's customer engagement. You want them to engage
with the brand
16
."
14
Source: Company information
15
Source: Financial Times, 21 February 2011
16
Source: Wall Street Journal, 3 November 2011
GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT?
8 GP Bullhound LLP
EX H I B I T 6 – IL L U S T R A T I O N O F BU R B E R R Y BE S P O K E
Source: Wall Street Journal, 3 November 2011
Other rich media formats have emerged, such as online TV Shopping platform Joyus, which promotes
selective products in short online videos. By offering a service to online customers in a similar way to TV
networks such as QVC, the site drives engagement and conversion to purchase. Furthermore, the in-house
technology platform enables behaviour analysis that can aid brands to understand user engagement and
conversion. In the age where users are ever more demanding when it comes to entertainment from their
mobile and desktop devices, this format is an effective way to differentiate the brand.
Social Shopping
Instagram-esque e-commerce platforms such as Fab.com and The Fancy, with online visual product
catalogues and personalised subscription emails, attribute their phenomenal growth to highly engaging format
and social sharing: 50% of Fab users in Europe come from social sites
17
.
We believe that apparel is one of the earliest adopters of social commerce and will continue to develop: nearly
40% of Pinterest buyers purchased from the clothing category, and jewellery and accessories was the second
most popular category with 23% of customers
18
.
17
Source: Guardian, 9 April 2013
18
Source: Company blog, 17 July 2012
GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT?
9 GP Bullhound LLP
EX H I B I T 7 – TO P 10 CA T E G O R I E S PU R C H A S E D O N PI N T E R E S T AC C O R D I N G T O US BU Y E R S (MA R C H
2012)
Source: Company Blog, 17 July 2012
Cracking the viral effect is still difficult – it appears that most fashion players are using the social platforms for
brand promotion and customer dialogue, rather than to acquire users. Nevertheless, it gives a more even
playing ground for smaller retailers to establish their brand. Through establishing an effective social media
strategy, online apparel properties are able to engage more with their user base: indeed out of the 25 fastest
growing branded social communities in the UK, nearly half are online fashion and beauty retailers.
In our view much experimentation has yet to be done with social channels, but online fashion businesses are
certainly moving the dial in this sphere.
EX H I B I T 8 – TO P 25 DI G I T A L BR A N D S B Y FA C E B O O K CO M M U N I T Y GR O W T H I N TH E UK
Source: Tamar Brand Love, 2013
39%
23% 22%
18%
14%
11% 10%
8%
6% 5%
Clothingandapparel
Jewellery,handbags
andaccessories
Art,artsuppliesand
hobbies
Home,garden&pool/
spa
Health&beauty
Footwear
Flowers,food,drink&
gifts
Babygear
Entertainment(e.g.
books,music,
instruments,movies,
tickets,etc.)
Sportinggoods
513%
366%350%
194%192%
164%155%147%138%134%121%115%107%105% 93% 86% 75% 74% 73% 67% 63% 58% 52% 48% 47%
Surfdome
Ocado
Missguided
Toolbox
Moonpig
Gorgeousshop
ChemistDirect
Getlenses.co.uk
UKhairdressers
Boohoo.com
FeelUnique
AllSole
OverclockersUK
Mankind
Wiggle
eSpares
SecretSales
Net-a-Porter
Kiddicare
ASOS
NotontheHighStreet
MyProtein
ebuyer.com
play.com
TheUrbanRetreat
Boutique
Fashion and
beauty retail
GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT?
10 GP Bullhound LLP
On the Go – Capturing Users on Mobile is Key
While there was scepticism as to whether users can effectively select apparel on smaller screens, in fact it is
the top retail category on mobile: over 37% of smartphone shoppers have purchased clothing or accessories
versus 28% for books and consumer electronics
19
. New visual social models such as Joyus, Fab and Fancy
have strongly focused on the mobile channel to ensure higher engagement with users and spontaneous
purchases, particularly through emails: 40% of Fab’s daily logins come from mobile – with iPad users being
especially valuable members (twice the lifetime value of web users) and 10% of all iPad users on Fab convert
to purchase in the first week of having the iPad app. In comparison, established models have some way to go
– large online retailers, ASOS and YOOX have less than 20% of traffic from mobile.
With a growing proportion of audience’s time spent on mobile devices, we believe that developing this channel
will be paramount for online fashion sites.
EX H I B I T 9 – MO B I L E A S PE R C E N T A G E O F TO T A L TR A F F I C
Source: Companies’ information
19
Source: ComScore, December 2012
40%
30% 30%
25% 25% 25%
20% 20%
Fab.com Botticca Lyst ThredUp Etsy Vente-Privée Yoox ASOS
GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT?
11 GP Bullhound LLP
SUPPLY CHAIN DISTRIBUTION
Pure-Play Online Labels
ASOS, the most visited fashion website on the planet
20
, was founded in 2000 retailing items emulating
celebrity fashion. While it was initially selling third party brands that were similar to outfits seen on screen, in
2004 it launched its own range, which has been critical in driving its popularity and protecting itself from
competitors such as Amazon and eBay. Furthermore, through vertically integrating the value chain, ASOS
was able to offer better pricing to its user base and generate higher gross margins. Today, ASOS offers over
1,000 different brands and 55% of revenues come from its own brand
21
.
One of the main challenges of the “online label” business model is designing a product that is valued by the
target audience and establishing a new brand. Several sites have overcome this by investing in celebrity
endorsement (Stylistpick, Shoemint). Others have introduced user personalisation – such as Shoedazzle,
Gemvara and Send The Trend. There are significant operational complexities with the model, such as building
a strong network of manufacturing partners and significant inventory risks if the products are not sold.
Everlane has focused on a relatively narrow product range of essential items, maintaining full control over the
design and production, and partnering with high quality manufacturers to keep prices affordable. Furthermore,
the site aims to build a community around its products to collect feedback from its user base, currently at
400,000 active members – another way to ensure their designs remain popular
22
.
Our view is that while the online channel is highly effective for distribution, particularly through driving social
communities, the business is fundamentally an apparel label, which requires significant investment in designer
and production talent. Whether selling the items online or through an offline boutique, businesses like
Everlane need to provide fashionable and good quality items. The fact that this is possible through the Internet
with a relatively minimalist business structure presents a threat to traditional fashion labels.
Niche Selection
Efficiently targeted sites are able to differentiate from other sites and establish a loyal customer base with
repeat purchases. For instance several sites are now targeting the male audience – Mr. Porter, Dollar Shave
Club, BrandiD, Menlook, Trunk Club, Outfittery. Not only do these sites reflect male shopping behaviour, but
also different inventory management: assortment is narrower and the key basic articles do not change
significantly from one season to the next.
Vertical targeting also enables more favourable relationships with brands and suppliers – for instance,
Sunglasses Shop’s high-end presentation of the site and product focus enabled them to retail luxury items,
which were previously not sold online. Vertical specialisation may also enhance the site’s position in organic
search and reduce the cost of customer acquisition. Online sports-focused private sales site, Sportpursuit, for
instance, has been able to drive 5x year-on-year growth through strong member-get-member traction within its
community of sports enthusiasts. Moreover we have seen the emergence of luxury apparel sites targeting the
childrenswear verticals with players such as AlexandAlexa, backed by Tiger Global and MMC, and Smallable,
headquartered in Paris, both showing strong year on year growth. Other examples of niche sites include
accessories (Send the Trend, Boticca, MyOptique, Sunglasses Shop), pregnancy wear (Isabella Oliver),
lingerie (Figleaves), denim (SoJeans), sportswear and equipment (Wiggle, Surfdome).
The trade-off between specialist and generalist approaches is that the frequency of purchase may be lower
within a specific category (for example lingerie versus general apparel) and fewer cross-selling opportunities,
20
Source: ComScore, 2012
21
Source: ASOS 2012 Annual Report
22
Source: Techcrunch.com, 13 December 2012
GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT?
12 GP Bullhound LLP
unlike for an online department store. Online shops such as Zalando have started diversifying into other
categories to increase number of items per order and frequency of purchase. We believe this will also
contribute to consolidation in the sector for businesses that opt for acquisition strategy rather than organic
expansion into new verticals.
Inventory Light – Marketplaces
With a growing number of fashion boutiques, emerging independent brands and retailers both online and
offline, numerous business models have emerged to aggregate and organise the offering. Marketplaces, such
as Farfetch and Boticca, take advantage of global fashion trends and connect their global user base with local
boutiques and brands from around the world. For instance, UK-based Boticca generates 50% of its revenues
from Europe and 30% from the US. On the other hand, Not on the High Street, Kitsy Lane and Modcloth
aggregate local communities of independent and professional designers and cater to audiences that are
looking for unique pieces.
Larger retailers are also following suit: ASOS launched Marketplace, which allows designers to set up
boutique stores on its site, selling their own creations and one-off vintage items, with ASOS receiving c.10-
15% commission
23
. ASOS Marketplace has over 65,000 products listed, 500 boutique sellers from 95
countries, 28,000 individual sellers from 98 countries
24
. An emerging trend of luxury retail online is evident in
the fast growing 1stdibs marketplace, which raised $42m in December 2012, following a series A round of
$60m in 2011. The business sells rare antiques and desirable objects through a network of c.1,700 dealers,
and has tripled its presence in Europe in 2012
25
.
We are convinced that the marketplace model is particularly effective in fashion, where there is significant
retailer fragmentation both offline and online (see Introduction section). The key is to establish strong branding
and liquidity in this winner-takes-all business model.
Offline – Online Convergence
The convergence of offline and online is evident: on the one hand traditional retailers are promoting online
offering as an extra retail channel, as well as a way to improve the service currently offered: for instance,
Burberry offers iPads in-store for users to see what is available but not in stock. On the other hand, online
retailers are also introducing offline presence. ASOS partnered with a number of high street retailer chains as
well as small merchants to provide product delivery and pick-up points. Online sites are opening stores to
further promote their offering. Everlane launched a pop-up Christmas store where users are offered extra
personalisation features, while Trunk Club offers a luxury tailoring service to its members through their
permanent showroom.
Over time there will be deeper integration of the two channels: already 69% of recipients in a recent Nielsen
study claimed the Internet is important in the decision-making process when purchasing new products
offline
26
. Furthermore, apparel is the second most popular category for “showrooming” – examining the item in
a brick and mortar store, but shopping online to find purchase the item at a lower price.
We believe that omnichannel retail, where users view and shop online and offline, will be a major trend – if
before pure-play online was seen as efficient, providing access across several channels is now becoming
critical.
23
Source: Financial Times, 21 February 2011
24
Source: ASOS 2012 Results presentation
25
Source: Alt Assets, December 2012
26
Source: Nielsen Global Survey of New Product Purchase Sentiment, Q3 2012; Note: based on respondents with
online access only; new products are defined as any product not purchased in the past
GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT?
13 GP Bullhound LLP
EX H I B I T 10 – CA T E G O R I E S O F IT E M S PU R C H A S E D V I A “SH O W R O O M I N G ”
Source: ComScore, January 2013
Note: represents percentage of men / women who purchase the items via “showrooming” – or browsing in shops and searching for the best price and
purchasing online
8%
18%
21%
22%
26%
39%
72%
10%
15%
29%
28%
29%
47%
56%
Other
Jewellery & watches
Toys
Appliances
Books
Apparel, clothing
& accessories
Consumer
electronics
%of women
%of men
GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT?
14 GP Bullhound LLP
MODEL BEHAVIOUR
Monetising Discovery
Product discovery in fashion is more complex than in other verticals. Price comparison, text search and
consumer reviews are less relevant: firstly, product taxonomy is not as well developed as in other sectors, and
secondly, users relate much more with the brand itself than the product independently.
There has been much experimentation in the last few years to differentiate from other numerous online
retailers and enable users to discover relevant items:
 Curated approach: where users follow stylists or celebrities to find new items (such as Send the
Trend, Stylistpick, ShoeDazzle, Outfittery) – highly relevant for the fashion vertical, but may be more
difficult to scale as there are only so many customers each stylist can serve. The consumer values
the human touch in the process, and loses interest if the process starts to feel automated;
 Personalised / algorithm based method: where users’ selections are analysed for new
suggestions – similar to that of Last.fm in the music industry (such as Dressipi, Lyst) – classification
and taxonomy of products in the fashion vertical make this difficult as a single tool to use, but over
time this could be viable, particularly as it is combined with social graph data;
 Social: where users share their fashion items with other users, predominantly through photos and
other rich media (for instance Polyvore, Chicisimo, Go Try It On, Pose, Kaleidoscope, StyledOn) –
has been shown to be highly engaging, but amongst a younger audience that does not necessarily
have the spending power. Furthermore, a user may share or like certain products online, but may not
necessarily buy. As a result monetisation has not been clear cut;
 Visual search: impressive image recognition players like Snap Fashion enable users to search for
items by taking photos on the app. While it is still fairly early stage in monetisation, it has the potential
to revolutionise the user experience, as Shazam once did for music discovery.
The models above vary in terms of user engagement and monetisation – for instance, social content sites like
Go Try It On are further away from transactions versus curated sites like Send the Trend. There will be some
convergence to bridge the gap between user engagement, monetisation and scaling, driven by the type of
audience targeted and products sold. For instance, through personalisation and targeting, StylistPick was able
to increase conversion by 33%
27
. Outfittery, on the other hand, is able to offer high stylist involvement,
particularly on the first purchase, as the average basket value is at €300. It can then use a more data driven
approach in subsequent purchases as its algorithm based system learns more about the user. In all cases, we
believe there needs to be an element of human touch: in the fashion industry users require strong curation of
content and offering, which can not be automated.
Subscription – Not Viable for Fickle Users
Subscription-based models effective in digital content sectors (for example Spotify, Netflix) have been
replicated in the e-commerce sector with significant investment to date: over $65m raised for ShoeDazzle
alone. While the model provides better revenue stream visibility, customer churn is an issue, particularly
driven by increasing competition and the difficult task of sourcing relevant, highly sought after products every
month. Furthermore, making the customer economics work is difficult due to higher delivery and return costs
in comparison to those in the digital content sector.
27
Source: Econsultancy, 14 December 2012
GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT?
15 GP Bullhound LLP
Several sites that were previously subscription based, have pivoted the model to more traditional e-commerce
offering – for instance, Stylistpick and Birchbox. Similarly, Bag Borrow or Steal – originally a subscription
based rental service, is introducing a pay-as-you-go model and a standard e-commerce / outnet offering.
Other models, such as Outfittery and Trunk Club, provide a more flexible subscription plan, where users are
still contacted on a regular basis by the stylists to put together their preferred outfits. The users then pay only
for the clothes they keep upon delivery. High average basket value ensures that the personalised service,
which reduces user churn and returns, can be recouped within the first few orders. The main differentiation is
the “pull” approach of the stylist, where the user requests the items to be sent, rather than the “push”
approach, where products are sent on a regular basis.
EX H I B I T 11 – CL A S S I F I C A T I O N O F SU B S C R I P T I O N BU S I N E S S E S
Source: Company information; GP Bullhound analysis
Luxury – No Longer Members Only
Initially apparel labels were enticed to the online channel by the prospect of shifting unsold stock in a trusted
high-end shopping space. The private sales model in particular, pioneered by Vente-Privée, experienced
tremendous scalability in contrast to the standard outlet model due to:
1) Quick inventory turn-over through flash sales attracting premium brands;
2) Private membership and limited time sales offering brand protection from exposure in search results;
3) Exclusive membership model as an effective marketing tool for attracting loyal customers;
4) High-end brands more comfortable with the private premium shopping environment to conduct sales on
the site.
EX H I B I T 12 – VE N T E -PR I V É E A N D YOOX GR O S S RE V E N U E CO M P A R I S O N
Source: Company information
E-commerce
Daily deals /
Private
sales Stylist Subscription
VIP member
/ Loyalty fee Try then buy Rent
Bag Borrow or Steal    
Me Undies  
Outfittery 
Panty by Post   
Shoedazzle     
Stylemint / Jew elmint / Shoemint   
Stylistpick   
Trunk Club    
Key  Current model  Prior model
€0.0bn
€0.2bn
€0.4bn
€0.6bn
€0.8bn
€1.0bn
€1.2bn
€1.4bn
2006A 2007A 2008A 2009A 2010A 2011A 2012A
Yoox
Vente Privée
GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT?
16 GP Bullhound LLP
The rapid growth of the private sales model has been strongly linked to the local idiosyncrasies: after over 10
years since founding, still around 80% of Vente-Privée’s sales are from France
28
, where there are relatively
low return rates in contrast to other geographies (Vente-Privée’s return rates are below 5% versus 25% for
YOOX’s). Local regulation, limiting the number of sales days in brick and mortar shops, also provides
additional incentive to brands to sell their stock through online sales.
In other geographies, the model has not been as effective. Despite over $240m investment and gross
revenues of over $600m, Gilt has only just reached profitability on EBITDA basis
29
. The business has moved
away from the private sales model to the flash sales concept like Fab.com – users do not need to subscribe to
view the sales campaigns. Furthermore, the company has rapidly diversified into other verticals such as home
ware, food and travel. In the UK, the private sales model has been successful for non-apparel verticals, such
as homeware (Achica), as users are more tolerant of longer delivery times. One the other hand, the existing
luxury apparel retailer, Net-a-Porter, has been able to offload excess stock via its outlet channel: Outnet.com.
Luxury brands and high-end users are becoming more at ease with the online channel: last year online sales
of personal luxury goods reached €6.2bn, growing three-times faster than the total personal luxury goods
market, and are expected to reach €15bn by 2016
30
. It is estimated that 98% of affluent consumers are
shopping online
31
. As this trend continues, the member-only private sales model becomes less relevant, and
other models are starting to have strong traction, such as marketplaces in apparel (Farfetch, The Real Real)
and other luxury sectors (1stdibs). Furthermore, we are seeing the emergence of hyper-luxury offerings online:
Moda Operandi allows their price-insensitive user base to pre-order collections straight from the runway.
Collaborative Consumption – Return of Vintage
eBay was a pioneer and dominant player in the P2P vintage clothing and accessories market, but other sites
are disrupting this segment. Focus on vertical specialisation and creating a luxury environment for users has
proven critical in high-end vintage retail. Sites such as Covetique, Vestiaire Collective, Videdressing, The Real
Real, Byronesque, Vaunte, 1
st
dibs, ensure reliable product authentication and high quality control to promote
users trust, and streamlined logistics for the increasingly demanding customers. Poshmark focuses on the
social element of collaborative consumption where users can view each other’s virtual closets and shop.
ThredUP specialises in children’s clothing, where clothes are of resale quality as children grow out of them
very quickly.
Commissions vary depending on the logistical involvement of the online marketplace – for instance Shop Hers
takes 18% commission but does not take on the production of site content, instead the users are responsible
for creating listings and marketing the items to fellow users. Covetique, on the other hand takes over 37%
commission, but the site takes the pieces in, photographs and checks for authenticity, making it easier and
hassle-free for users to unload unwanted pieces.
As users are becoming comfortable with “sharing” clothes online, the apparel rental market is also moving to
the Internet channel, with Bag Borrow or Steal and Rent the Runway in the US and Wish Want Wear in the
UK. Rent the Runway allows women to rent designed clothes and accessories at 10% of retail price (or from
$50 to $200 for a four night loan). The business has over 3m members and 170 designer brands, and recently
raised $20m funding led by Condé Nast Publications in November 2012, as well as $4m in March 2013 led by
American Express and Novel TMT Ventures
32
. This online rental model requires more complex inventory
28
Source: Bloomberg.com, 29 January 2013
29
Source: Techcrunch.com, 9 December 2012
30
Source: McKinsey & Co, 2012
31
Source: Luxury Society 29 Jan 2013
32
Source: Techcrunch, 11 March 2013
GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT?
17 GP Bullhound LLP
management and effective offering diversification to maximise orders per user or reduce working capital
requirement, but is viable as users want to recreate red carpet glamour.
Another trend in collaborative consumption is design crowdsourcing (for instance ModCloth has launched this
buyer programme). While this offering is useful for understanding customer behaviour on the site, we believe it
is a not a scalable model as users expect short delivery times, particularly for spontaneous purchases.
Moreover, except for the few true fashionistas, the majority prefer to have the products ready and curated in a
certain way that fits their lifestyle, rather than having to design them.
GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT?
18 GP Bullhound LLP
THE FEEDBACK LOOP
Stock Cycle Management
Inventory management is a critical factor for online retail in most sectors, but presents added complexity for
the apparel vertical in unsold stock or returns:
 Fashion trends are difficult to project, unlike other product verticals where new product design is
driven by performance and feature improvements (for example electronics);
 Several seasons per year means that the retailers need to manage different cycles of stock,
particularly when their audience is sensitive to how old the stock is;
 Quality of product, such as the cut, texture of fabric and colour are difficult to convey without
physically touching or trying on the item;
 Different sizing standards across apparel labels, styles and geographies.
A number of business models are addressing these problems through compiling and analysing user, stock
and market data to aid retailers who are selling via the online channel.
Big Data: Unravelling User Behaviour and Market Trends
Several of the new generation discovery sites (see Monetising Discovery Section) collect their users’ data to
provide insights to brands and retailers. There is some way to go before these models are fully scaled and
monetised. Complexities arise particularly in the fashion apparel segment, where product taxonomy needs to
be created from scratch. For social data, it is especially difficult to monetise, as those who are more active in
sharing their selections are not necessarily the buyers. Furthermore, many online retailers already have a
formidable amount of data available from their existing users – the question remains whether these databases
can really compete.
Other sites are assessing the data available on the Internet – for instance fashion specific, EDITD, Fashionbi,
as well as general social analytics companies like Social Bakers. EDITD is able to collect and analyse data
from apparel retailer sites, social media, runways and newsletters to deliver fashion analytics to retailers, who
are becoming increasingly mechanised in their product buying and design.
While the use of data will continue to grow and evolve, the human touch is still fundamental to successful
online retail. Retailers still heavily rely on strong buying teams that understand their customers: for example
Nasty Gal buys only limited runs so as not to get stuck with stock that does not move, and sells 93% of its
inventory at full price in an industry that usually marks down a third of all styles
33
. Nevertheless, we believe
that data analytics will revolutionise the industry across retailers of all price ranges.
Virtual Fitting Rooms
One of the key difficulties facing online apparel retailers is the high rate of return of items: in the UK it is
estimated that 60% of consumers order multiple sizes and almost one in three clothing purchases made online
are returned in response to the UK’s lack of standard sizing
34
. Return rates vary depending on type of product
and geography – ASOS reports returns of around 30%, it is closer to 50% for Zalando in Germany
35
.
Estimated costs of returns include the following in addition to the postage and package fees:
 Double visa costs: if the item is shipped from a different jurisdiction and there are import costs;
 Product discount: garments generally take over a month to be returned, resulting in the item being
resold out of season at a discount, resulting in an average value depreciation of 50%;
33
Source: Forbes, 28 June 2012
34
Source: Kelkoo, July 2011
35
Source: Kinnevik 2012 annual results
GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT?
19 GP Bullhound LLP
 Customer experience: users who are not satisfied with the delivered item are less likely to return to
the site, reducing repeat purchase rates.
In addition to returns, users are reluctant to make purchases online at all as they are unable to try on the item.
According to an Internet shoppers' survey commissioned by Fits.me, 32% of users hesitate when buying
clothes online as they are unsure what size fits them best, and a further 30% as they are unable to try before
buying
36
.
EX H I B I T 13 – RE A S O N S CU S T O M E R S HE S I T A T E W H E N BU Y I N G CL O T H E S ON L I N E
Source: Internet Shoppers Survey, commissioned by Fits.me, July 2011
Several virtual fitting room solutions aim to reduce returns and improve conversion through:
1) Outfit configurations: software to superimpose outfits on models in order to better display the product
for users while minimising production costs (such as My Virtual Model / Mimicme, Looklet). The segment
is already seeing signs of monetisation, as online retail businesses are looking to minimise the costs of
displaying their growing apparel ranges online;
2) Augmented reality solutions: aimed to show the product on a person through overlaying the item on
their image. Agencies such as Holition have developed sophisticated online applications to engage the
user and drive purchase conversion. For instance, when Holition worked with the Swatch Group watch
brand Tissot to enable users to try on a virtual watch from the window in Selfridges, the revenues for the
department store’s boutique increased by 85% during the course of the two week activity
37
;
36
Source: Fits.me commissioned Internet Survey, July 2011
37
Source: Company information
6% 6%
10%
30%
32%
16%
Too difficult to
shop on a mobile
device
Slow shopping
times
Difficultly of
return process
Unable to try
before buying
Unsure what size
fits best
Shipping fees
too high
GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT?
20 GP Bullhound LLP
EX H I B I T 14 – IL L U S T R A T I O N O F HO L I T I O N ’S AU G M E N T E D RE A L I T Y SO L U T I O N F O R TI S S O T
Source: Holition company website, May 2013
3) Size recommendations engines: based on comparison of sizing specifications given by different
brands, to give more guidance to users that are purchasing items from new brands (Truefit,
Clotheshorse). This is not item specific, so does not take into consideration the size variation within brand
collections, but is easiest to scale and implement;
4) Style specific sizing guidance: provides guidance for specific styles but either collecting measurements
from the customer directly (the user inputs their measurements), for instance Fits.me uses a 3D robot to
show the garment fit to the user, or comparing sizes of items (the user inputs the measurements of a
previous garment they have purchased), such as Virtusize.
The free returns standard that has been set by the apparel industry is difficult to reverse (62% of UK retailers
offer free postage and returns
38
). The challenge with the majority of virtual data room services is to encourage
users to commit time to creating their virtual fitting room profile. In order for this sector to take off, online
retailers need to provide an incentive for their users to provide additional data for the virtual fitting room
solution. On the other hand, online retailers themselves may be able to implement an in-house size
recommendation solution based on the returns data compiled from their regular customers, bypassing third
party service providers. As a result, we believe this sector will take time to develop and will be dependent on
the partnerships between retailers and the service providers.
38
Source: Source: Kelkoo, July 2011
GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT?
21 GP Bullhound LLP
INVESTMENT AND ACQUISITION DYNAMICS
Growing Investment in New Business Models – Is there a bubble?
The last few years have seen an explosion of deal activity: over half of online fashion M&A by volume and
close to half of private placements by both volume and value have been announced or closed in the last
twelve months. While the online fashion sector is clearly hot, we hesitate to call it a bubble:
1) For deals where transaction multiples are available valuations have been modest, typically at 1x to 2x
LTM gross revenues, reflecting the margin profile of retail businesses;
2) Capital has been drawn to new and more innovative business models, showing that the sector remains in
a healthy phase of development;
3) M&A activity has been dominated by bolt-on acquisitions and it is only in the last year or so that there has
been consolidation between online fashion peers, which indicates the sector has plenty of time left to run.
EX H I B I T 15 – VO L U M E O F PR I V A T E PL A C E M E N T S BY TA R G E T TY P E
Source: Capital IQ; GP Bullhound analysis, YTD 2013 as at 30 April 2013
Note: as per date of announcement
Investment Shifting to Vertical Specialists and Marketplaces
Private and flash sales sites put online fashion on the map, but in recent years, like the daily deals and
discount sector, have suffered from low barriers to entry, creating intense competition, depressing margins
and making it hard to differentiate. Players such as Gilt Groupe and Vente-Privée, which dominate the private
sales space in their respective markets, are the exception rather than the rule.
Investors are looking for strong brands which will engage consumers and create a willingness to pay.
Consequently they are continuing to invest heavily in vertical specialist models, which have more specific
offerings, differentiated from incumbents like ASOS and Net-a-Porter.
B2C and C2C marketplaces are of interest due to low inventory risk business models, although to-date these have
comprised a relatively small slice of financing activity. Investors are likely to find C2C models, which connect buyers
and sellers of used and new fashion item, particularly exciting (InstantLuxe – $2.6m raise in April 2013, Covetique –
$20m raise in November 2012, and ThredUP – $14.5m raise in October 2012).
14
36
62
101
16
0
20
40
60
80
100
120
2009 2010 2011 2012 2013YTD
Social discovery
Online label / tailored
Personalised discovery
Unique curated discovery
Private / flash sales
Multi-brand e-commerce
Vertical specialists
Marketplaces
GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT?
22 GP Bullhound LLP
EX H I B I T 16 – VO L U M E O F M&A DE A L S BY TA R G E T TY P E
Source: Capital IQ; GP Bullhound analysis, YTD 2013 as at 30 April 2013
Note: as per date of announcement
Exit Predictions
Given the high level of financing activity seen over the last few years compared to M&A activity, we believe the
online fashion deal market still has a long way to run.
Key trends include:
1) Online multi-brand stores: a significant number of recent exits have been by traditional department
store-style players, which raised funding at the start of or before the online fashion wave – PriceMinister
and Stylife Corporation to Rakuten, Magaseek to NTT Docomo and Mecox Lane to Sina Corp;
2) Cross-category / vertical specialists: attractive targets typically as bolt-on acquisitions for larger online
fashion or e-commerce players, with Fab.com acquiring FashionStake, Amazon buying Quidsi and
Zappos, N Brown Group buying Figleaves.com, and Kenkou Corporation acquiring Angeliebe, reaping
cross-selling and logistics synergies;
3) Premium / Luxury: fashion is one of the first luxury sectors migrating online, with players like
Matches.com and The Real Real having strong potential exit credentials, and Best Secret received
€200m from AXA Private Equity for a majority stake;
4) Marketplaces: rapidly expanding models that have received significant investment to date are likely to
make attractive acquisition targets – already some strategic investment is taking place (ASOS invested in
Covetique, Condé Nast in Farfetch);
5) Online data: this segment is still in early stages of development, but we see it as a very significant niche
as fashion buyers and designers become more analytical in their approach;
6) Pure online labels: the new wave of vertically integrated online labels such as Everlane will become
highly attractive for large brand acquirers such as PPR, looking to introduce new business models into
their portfolios;
7) Fashion tech: with social and mobile becoming key in driving user engagement, companies that have
proven technology are sought after (for instance Etsy acquisition of Mixel);
8) Buyers from emerging markets: strong interest to bring in Western brands to emerging markets where
consumer spending is on the increase – over 30% of online fashion M&A has been driven by Asian
buyers; Japanese Rakuten, for instance, has both strengthened its domestic footprint and expanded
abroad via three online fashion deals in the last twelve months;
4
9
8
25
12
0
5
10
15
20
25
30
2009 2010 2011 2012 2013YTD
Other
Unique Curated Discovery
Online label / tailored
Social Discovery
Marketplaces
Private / Flash Sales
Multi-brand e-commerce
Vertical Specialists
GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT?
23 GP Bullhound LLP
9) Traditional retailers / retail enablers: seeking to shift their business online or acquire online distribution
channels – Net-A-Porter by Compagnie Financière Richemont, HauteLook by Nordstrom and
Brands4Friends by Tengelmann. Traditional non-apparel retailers are likely to look into this segment for
growth – we expect supermarkets and department stores to be acquisitive. Other potential acquirers
could be service providers (for instance American Express investment in Warby Parker and Rent The
Runway);
10) Media players: with growing traction of inventory free models, such as marketplaces and fashion-specific
lead generation players, media companies can gain an additional channel to monetise their existing
audience (for example Condé Nast investment in Farfetch, Rent The Runway and Monoqi, Naspers’
acquisition of Markafoni).
GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT?
24 GP Bullhound LLP
SELECTED COMPANY PROFILES
Multi-brand retailers
Atelier-To-Go (UK)
Founded in 2012, Atelier-to-go provides users with a highly edited selection of the best mid-high
end contemporary designers. The site is presented as an online magazine through which the
users can purchase items. The company produces all of its editorial content and fashion
features, both in-house as well as through contributing editors and stylists from high end glossy
magazines such as Vogue and Harper’s Bazaar.
Meninvest (France)
Founded in 2010, Meninvest has more than 2m unique visitors per month on its editorial and e-
commerce online destinations. The Group’s flagship online store, Menlook, distributed apparel
for men across more than 80 countries. Meninvest acquired oki-ni.com, UK-based online
menswear retailer. The company has raised over $18m from 123 Venture, AXA Private Equity,
Orkos Capital and Partech International.
Net-a-porter (UK)
Founded in 2000, Net-a-Porter is the world’s premier online luxury fashion retailer, viewed by
over 2.5m women each month. Net-a-Porter pioneered magazine styled design of the website
that users found particularly enticing, setting the trend for content-concentrated approach
prevalent with apparel e-commerce today. Acquired by Compagnie Financière Richemont in
April 2010 for an undisclosed amount.
Zalando (Germany)
Founded in 2008, Zalando initially specialised in selling shoes and has since expanded into
clothing and other fashion and lifestyle products online. The company has raised undisclosed
funding from DST Global, Emesco, Holtzbrinck Ventures, Investment Kinnevik, J.P. Morgan
Asset Management, Quadrant Capital Advisors, Rocket Internet and Tengelmann Ventures.
GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT?
25 GP Bullhound LLP
Private Sales
Achica (UK)
Founded in 2009, Achica is the leading members-only luxury lifestyle store, offering 72 hour
sales campaigns in furniture, furnishings, kitchenware, fashion accessories, children’s wear and
other categories. The company has raised undisclosed funding from Balderton Capital and DFJ
Esprit.
Sportpursuit (UK)
Founded in 2011, Sportpursuit is the UK’s leading sport flash sales site, selling best sports and
outdoor brands at up to 70% off RRP. In 2012 the site won New e-Retailer of the Year Award at
the e-Commerce Awards for Excellence. The company raised over $2m from DFJ Esprit in May
2012.
Vente-Privée (France)
Founded in 2001, Vente-Privée is the pioneer of the online private sales model in apparel. The
company has worked with over 1,450 brands to provide discounts to its user base of up to 70%.
The business generated gross revenues of €1.3bn in 2012. In June 2007, Summit Partners
acquired a minority stake of 20% in the company at a valuation exceeding €800m.
Unique curated content
Joyus (US)
Founded in 2011, Joyus is an online video platform that helps its users discover new products
and brands through short demonstrations. Each clip shows a single product and are launched at
a rate of 2-3 per day. Categories covered include fashion, beauty, home, lifestyle and food
(through acquisition of Foodzie). The company has raised c.$20m from Accel Management,
Harrison Metal Capital, InterWest Partners, Time Warner Investments.
GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT?
26 GP Bullhound LLP
B2C Marketplaces
Boticca (UK)
Founded in 2010, Boticca is an online marketplace for unique jewellery and fashion accessories
by top emerging designers from around the world. The boutique aggregates designers from 40
different countries. The company has raised over $2m from DG Incubation and Isai Gestion.
Farfetch (UK)
Founded in 2008, Farfetch is an online marketplace for independent apparel boutiques. The site
does not hold inventory but provides selling and payment services for 250 boutiques to 150,000
customers in 140 countries, spending on average $680 per order. The company’s annual run-
rate is $129m and growing at 150% year-on-year. The company has raised over $23m from
Condé Nast, Advent Venture Partners, e-ventures, Index Ventures.
Not on the High Street (UK)
Founded in 2005, Not on the High Street is an online marketplace of over 50,000 gifts and
unique products from 3,000 creative small businesses around the UK. The company has raised
c.$30m from Fidelity Growth Partners, Greylock Partners, Index Ventures, Venrex Investment
Management and Spark Ventures.
Rent the Runway (US)
Founded in 2009, Rent the Runway is a website that rents out high-end clothing and
accessories to consumers for a few days at a time. The site exposes its member base to new
designers and products, where consumers are directed to brand and retailer websites where
they can purchase the items. The company has raised over $55m from 2020 Ventures, Condé
Nast, American Express, Bain Capital Ventures, Highland Capital, KPCB, Novel TMT Ventures.
Wish Want Wear (UK)
Founded in 2012, Wish Want Wear is an online clothes rental site, where users can rent out
designer dresses and other fashion items for four days at a fraction of the actual cost. The site
currently offers 300-350 styles and sends two different sizes of the dress in case one size does
not fit.
GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT?
27 GP Bullhound LLP
C2C Marketplaces
Covetique (UK)
Founded in 2011, Covetique resells pre-owned luxury fashion pieces at accessible discounted
prices. Its products include items from Alexander McQueen, Prada, Chanel and Gucci. The
company arranges for items for sale to be picked up, photographed for the site and packaged
for delivery to the buyer, ensuring high quality. The online personal wardrobe function allows
users to follow others and be notified of new items listed on the site. In November 2012, ASOS
invested an undisclosed amount for 30% stake in the company.
Vestiaire Collective (France)
Founded in 2009, Vestiaire Collective is an online platform for pre-owned luxury fashion items.
The site has over 1.2m users as part of its online fashion community. The team requests
pictures of the product to agree on the price with the seller, after which the item is collected and
checked for quality control. In March 2012 the site launched in the UK. The company has raised
over $13m from Balderton Capital and Ventech.
Videdressing (France)
Founded in 2009, Videdressing is a social marketplace for fashion lovers who buy and sell their
previously owned clothing and fashion accessories, with over 2m visits per month and around
500, 000 members. Videdressing is the only C2C site to offer a money back guarantee and
thereby provide their customers with a level of service similar to what they would encounter on a
traditional B2C fashion e-commerce site. The company has raised over $5m from DN Capital
Limited, Earlybird Venture Capital, Generis Capital Partners and Piton Capital.
The Real Real (US)
Founded in 2011, The Real Real is a premier online luxury resale store, selling authenticated
pre-owned brands. Members can pay an additional fee to get exclusive access to the sales. The
company has raised over $14m from Canaan Partners, e-ventures, Greycroft Partners,
InterWest Partners, Novel TMT Ventures, Panarea Capital, Expansion VC and 2020 Ventures.
GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT?
28 GP Bullhound LLP
Verticals
Alex and Alexa (UK)
Founded in 2007, Alex and Alexa is an online store specialising in high-end children’s clothing,
toys and sportswear from 200 brands including prestigious heritage fashion labels such as
Burberry, Chloé, Fendi and Dolce & Gabbana, as well as niche labels sourced from all over the
world, such as Finger In The Nose and Muchacha. The company has raised undisclosed
funding from MMC Ventures and Tiger Global.
SoJeans (France)
Founded in 2010, SoJeans is an online retailer specialising in jeans, offering more than 1,200
models from 75 brands, stocking all sizes. The company offers free shipping, fitting at home and
returns.
Surfdome (UK)
Founded in 2006, Surfdome is an online retailer of lifestyle, fashion, outdoor and sports brands.
The company offers over 750 well-known brands, covering men’s, women’s and children’s
clothing and accessories, including Hunter, Superdry, Vans, The North Face. The website won
the 2011 Shopzilla’s Circle of Excellence award for top customer satisfaction. In 2013, Surfdome
was the fastest growing Facebook community retailer in the UK with 513% growth in likes
(Tamar Brand Love Report, 2013).
Warby Parker (US)
Founded in 2010, Warby Parker sells prescription eyewear online and through its showrooms.
The company has crafted 27 limited run styles, plus one monocle aiming to provide more
affordable eyewear. Warby Parker has partnered with non-profit organisations to ensure that for
every pair of glasses sold, a pair is distributed to someone unable to afford prescription
eyewear. The company has raised over $56m from American Express, General Catalyst, Lerer
Ventures, Menlo Ventures, Spark Capital, Thrive Capital, Tiger Global, First Round Capital and
SV Angel.
GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT?
29 GP Bullhound LLP
Online label / tailored
Cuyana (US)
Founded in 2011, Cuyana works with local craftsmen in Ecuador, Peru, India, Argentina, Japan
and Mexico to bring apparel items made from premium textiles and metal materials. Each piece
is intended to encompass the country’s culture, heritage and its people. Cuyana also supports
the local community by donating and percentage of its profits to charity Water. Cuyana has
received undisclosed funding from Canaan Partners.
Everlane (US)
Founded in 2010, Everlane sells online its own selection of apparel items. The pieces are
created in-house by a small team of designers, who source the fabrics from around the world
and seek out the best factories to product the items. Through bypassing any middlemen, offline
stores and retail partners, Everlane aims to offer a highly competitive price for its products. The
company has received over $1m funding from Betaworks, KPCB, Lerer Ventures and SV Angel.
Spreadshirt (Germany)
Founded in 2001, Spreadshirt is an online personalised apparel platform. Users can print their
own design on over 100 different articles of clothing. Users can also create their own
Spreadshirt shops to sell their designs. There are more than 400,000 Spreadshirt shops open.
The company has raised over $12m funding from Accel Management, Kennet Partners and
Kreos Capital.
Wool and the Gang (UK)
Founded in 2008, Wool and the Gang is an online DIY fashion brand, offering knitting kits as
well as ready to wear knitted products. The company sources its yarn from Peru, where it also
recruits local women to knit the ready to wear items. Wool and the Gang organises knitting
events and has an expanding online community of knitters.
GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT?
30 GP Bullhound LLP
Personalisation, Curation & Social Discovery
Chicisimo (Spain)
Founded in 2010, Chicisimo is an online fashion community, where users share their pictures of
various outfits and get inspiration about what items work well with others. The site aims to
collect data on the fashion industry from its user base, similar to that of Last.fm. Chicisimo is
also working with brands directly to create branded profiles on the site. The company has raised
over $1.4m from investors including VitaminaK.
Dressipi (UK)
Founded in 2009, Dressipi is an online personal recommendation engine. The site has several
in-house stylists that suggest various items of clothing for the users. Users input their statistics
and answer quiz questions so that the suggestions are closer to their tastes and preferences.
The company has integrated various known fashion brands including Boden and BrandAlley,
which use its recommendation service for its own shoppers.
Lyst (UK)
Founded in 2010, Lyst is an online personalised fashion brand aggregator. Lyst sends
recommendations and updates on brand collections via email, personalised for brand selection
of the user and behavioural data on the site. Lyst aggregates inventory of online and offline
retailers, such as department stores, boutiques and brand stores, taking commission for each
purchase. The company has raised over $5m from Accel Management, DFJ Esprit, Venrex
Investment Management.
Outfittery (Germany)
Founded in 2012, Outfittery is an online men’s stylist platform. Users discuss their preferences
with a stylist on the phone to be recommended a selection of fashion items. The push
subscription model means that the items are delivered after user confirmation and can be paid
for at delivery or returned. The company has raised undisclosed funding from High-Tech
Gründerfonds Management, Holtzbrinck Ventures, IBB Beteiligungsgesellschaft, Mangrove
Capital, RI Digital Ventures.
GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT?
31 GP Bullhound LLP
Other
EDITD (UK)
Founded in 2009, EDITD collects trend-forecasting market intelligence for the fashion sector,
from sources including online apparel retailers, consumer intelligence from social media, runway
data, and newsletters. The data is aimed to help retailers on assortment, price points,
competitive positioning in real time, as well as helping financial investors and consultants in
analysis of fashion businesses. The company has raised c.$1.8m funding from Atlas Ventures,
High Line Venture Partners, Index Ventures and Seedcamp.
Fits.me (UK)
Founded in 2010, Fits.me is an online fitting room SaaS solution for retailers, including Otto,
Boden, Adidas. The service enables users to try the clothes on virtually through the site before
purchasing, to ensure that the fit is optimised and returns are lowered. The company uses highly
sensitive robot technology to measure the dimensions of clothing items, which are then
compared to the size metrics entered by the user to create an image of how the item would fit in
real life. The company has raised over $10m funding from AS SmartCap, Conor Venture
Partners, Entrepreneurs Fund Management, Estonian Development Fund and Webmedia
Group.
Holition (UK)
Founded in 2008, Holition provides augmented reality solutions to the retail sector. The
company has worked with leading retailers such as De Beers, Tissot, TAG Heuer, Dunhill and
Georg Jensen, to develop virtual 3D imaging applications for users to try on apparel items online
at home or within a store.
Snap Fashion (UK)
Founded in 2012, Snap Fashion is a fashion search engine that uses images, taken on the
mobile app, to search for matching items of clothing. The company’s data base includes items
from over 100 major retailers, such as Topshop, Gap, Jigsaw, and online retailers, such as Net-
a-Porter, ASOS, MyWardrobe. The app also allows users to share choices and purchases with
friends and create tailor-made personal wishlists and giftlists. The company has raised
undisclosed funding from Venrex Investment Management.
Virtusize (Sweden)
Founded in 2011, Virtusize is an online virtual fitting room solution that helps users assess their
correct apparel size, by comparing the item measurements with the metrics of another item
specified as a good fit by the user. Virtusize has consumers in more than 100 countries and is
available for 25,000 garments or 150,000 SKUs. The company has raised undisclosed funding
from Investment AB Öresund.
GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT?
GP Bullhound LLP
DISCLAIMER
No information set out or referred to in this research report shall form the basis of any contract. The issue of this research report shall not be deemed to be any
form of binding offer or commitment on the part of GP Bullhound LLP. This research report is provided for use by the intended recipient for information purposes
only. It is prepared on the basis that the recipients are sophisticated investors with a high degree of financial sophistication and knowledge. This research report
and any of its information is not intended for use by private or retail investors in the UK or any other jurisdiction.
You, as the recipient of this research report, acknowledge and agree that no person has nor is held out as having any authority to give any statement, warranty,
representation, or undertaking on behalf of GP Bullhound LLP in connection with the contents of this research report. Although the information contained in this
research report has been prepared in good faith, no representation or warranty, express or implied, is or will be made and no responsibility or liability is or will be
accepted by GP Bullhound LLP. In particular, but without prejudice to the generality of the foregoing, no representation or warranty is given as to the accuracy,
completeness or reasonableness of any projections, targets, estimates or forecasts contained in this research report or in such other written or oral information
that may be provided by GP Bullhound LLP. The information in this research report may be subject to change at any time without notice. GP Bullhound LLP is
under no obligation to provide you with any such updated information. All liability is expressly excluded to the fullest extent permitted by law. Without prejudice to
the generality of the foregoing, no party shall have any claim for innocent or negligent misrepresentation based upon any statement in this research report or
any representation made in relation thereto. Liability (if it would otherwise but for this paragraph have arisen) for death or personal injury caused by the
negligence (as defined in Section 1 of the Unfair Contracts Terms Act 1977) of GP Bullhound LLP, or any of its respective affiliates, agents or employees, is not
hereby excluded nor is damage caused by their fraud or fraudulent misrepresentation.
This research report should not be construed in any circumstances as an offer to sell or solicitation of any offer to buy any security or other financial instrument,
nor shall they, or the fact of the distribution, form the basis of, or be relied upon in connection with, any contract relating to such action. The information
contained in this research report has no regard for the specific investment objectives, financial situation or needs of any specific entity and is not a personal
recommendation to anyone. Persons reading this research report should make their own investment decisions based upon their own financial objectives and
financial resources and, if in any doubt, should seek advice from an investment advisor. Past performance of securities is not necessarily a guide to future
performance and the value of securities may fall as well as rise. In particular, investments in the technology sector can involve a high degree of risk and
investors may not get back the full amount invested.
The information contained in this research report is based on materials and sources that are believed to be reliable; however, they have not been independently
verified and are not guaranteed as being accurate. The information contained in this research report is not intended to be a complete statement or summary of
any securities, markets, reports or developments referred to herein. No representation or warranty, either express or implied, is made or accepted by GP
Bullhound LLP, its members, directors, officers, employees, agents or associated undertakings in relation to the accuracy, completeness or reliability of the
information in this research report nor should it be relied upon as such. This research report may contain forward-looking statements, which involve risks and
uncertainties. Forward-looking information is provided for illustrative purposes only and is not intended to serve as, and must not be relied upon as a guarantee,
an assurance, a prediction or a definitive statement of fact or probability. Actual events and circumstances are difficult or impossible to predict and may differ
from assumptions.
Any and all opinions expressed are current opinions as of the date appearing on the documents included in this research report. Any and all opinions expressed
are subject to change without notice and GP Bullhound LLP is under no obligation to update the information contained in this research report.
The information contained in this research report should not be relied upon as being an independent or impartial view of the subject matter and for
the purposes of the rules and guidance of the Financial Conduct Authority (“the FCA”) this research report is a marketing communication and a
financial promotion. Accordingly, its contents have not been prepared in accordance with legal requirements designed to promote the independence
of investment research and it is not subject to any prohibition on dealing ahead of the dissemination of investment research. The individuals who
prepared the information contained in this research report may be involved in providing other financial services to the company or companies
referenced in this research report or to other companies who might be said to be competitors of the company or companies referenced in this
research report. As a result, both GP Bullhound LLP and the individual members, directors, officers and/or employees who prepared the information
contained in this research report may have responsibilities that conflict with the interests of the persons who access this research report. GP
Bullhound LLP and/or connected persons may, from time to time, have positions in, make a market in and/or effect transactions in any investment or
related investment mentioned in this research report and may provide financial services to the issuers of such investments.
The information contained in this research report or any copy of part thereof should not be accessed by a person in any jurisdictions where its access may be
restricted by law and persons into whose possession the information in this research report comes should inform themselves about, and observe, any such
restrictions. Access of the information contained in this research report in any such jurisdictions may constitute a violation of UK or US securities law, or the law
of any such other jurisdictions. Neither the whole nor any part of the information contained in this research report may be duplicated in any form or by any
means. Neither should the information contained in this research report, or any part thereof, be redistributed or disclosed to anyone without the prior consent of
GP Bullhound LLP.
GP Bullhound LLP and/or its associated undertakings may from time-to-time provide investment advice or other services to, or solicit such business from, any of
the companies referred to in the information contained in this research report. Accordingly, information may be available to GP Bullhound LLP that is not
reflected in this material and GP Bullhound LLP may have acted upon or used the information prior to or immediately following its publication. In addition, GP
Bullhound LLP, the members, directors, officers and/or employees thereof and/or any connected persons may have an interest in the securities, warrants,
futures, options, derivatives or other financial instrument of any of the companies referred to in this research report and may from time-to-time add or dispose of
such interests.
GP Bullhound LLP is a limited liability partnership registered in England and Wales, registered number OC352636, and is authorised and regulated by the
Financial Conduct Authority and the Prudential Regulation Authority. Any reference to a partner in relation to GP Bullhound LLP is to a member of GP Bullhound
LLP or an employee with equivalent standing and qualifications. A list of the members of GP Bullhound LLP is available for inspection at its registered office, 52
Jermyn Street, London SW1Y 6LX.
In the last twelve months, GP Bullhound LLP is or has been engaged as an advisor to and received compensation from the following companies mentioned in
this report: AlexandAlexa, Sunglasses Shop (p.11).
For US Persons: This research report is distributed to U.S. persons by GP Bullhound Inc. a broker-dealer registered with the SEC and a member of the FINRA.
GP Bullhound Inc. is an affiliate of GP Bullhound LLP. This research report does not provide personalized advice or recommendations of any kind. All
investments bear certain material risks that should be considered in consultation with an investors financial, legal and tax advisors. None of GP Bullhound Inc.’s
staff have been involved in the writing of this report.
GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT?
GP Bullhound LLP
THE GP BULLHOUND BANKING TEAM
GP Bullhound is a research-centric investment bank headquartered in London.
London
52 Jermyn Street
London SW1Y 6LX
Tel: +44 207 101 7560
Fax: +44 207 101 7561
Authorised and regulated
by the FCA and PRA
San Francisco
1 Maritime Plaza Suite 1620
San Francisco CA 94111
Tel: +1 (415) 986 0191
Fax: +1 (415) 986 0180
Member of FINRA
Stockholm
5 Birger Jarlsgatan
111 45 Stockholm
Tel: +46 8 545 07414
Fax: +46 8 545 07101
Appointed representation
of GP Bullhound LLP
Berlin
20 Oberwallstrasse
10117 Berlin
Tel: +49 30 610 80 600
Fax: +49 306 108 060 29

Mais conteúdo relacionado

Mais procurados

Chinas e commerce market- the logistics challenges
Chinas e commerce market- the logistics challengesChinas e commerce market- the logistics challenges
Chinas e commerce market- the logistics challengesPierre Poignant
 
Product Brochure: BRIC B2C E-commerce Markets 2014
Product Brochure: BRIC B2C E-commerce Markets 2014Product Brochure: BRIC B2C E-commerce Markets 2014
Product Brochure: BRIC B2C E-commerce Markets 2014yStats.com
 
B2c ecommerce report Central Europe
B2c ecommerce report Central EuropeB2c ecommerce report Central Europe
B2c ecommerce report Central EuropeLukasz Szymula
 
The Future of eCommerce en FMCG (Fast Moving Consumer Goods) 2017
The Future of eCommerce en FMCG (Fast Moving Consumer Goods) 2017The Future of eCommerce en FMCG (Fast Moving Consumer Goods) 2017
The Future of eCommerce en FMCG (Fast Moving Consumer Goods) 2017Marcos Pueyrredon
 
Product Brochure: India B2C E-Commerce Market 2019
Product Brochure: India B2C E-Commerce Market 2019Product Brochure: India B2C E-Commerce Market 2019
Product Brochure: India B2C E-Commerce Market 2019yStats.com
 
European eCommerce Assessment 2012
European eCommerce Assessment  2012European eCommerce Assessment  2012
European eCommerce Assessment 2012Melih ÖZCANLI
 
Como o e commerce no brasil pode aprender com os brics
Como o e commerce no brasil pode aprender com os bricsComo o e commerce no brasil pode aprender com os brics
Como o e commerce no brasil pode aprender com os bricsE-Commerce Brasil
 
Emmerging tech assignment 1
Emmerging tech assignment 1Emmerging tech assignment 1
Emmerging tech assignment 1tiyabanu123
 
China E-Commerce & Social Media Customer Behavior Overview
China E-Commerce & Social Media Customer Behavior Overview China E-Commerce & Social Media Customer Behavior Overview
China E-Commerce & Social Media Customer Behavior Overview Andrea Colaianni
 
PostExpo Hong Kong - Cross-Border eCommerce
PostExpo Hong Kong - Cross-Border eCommercePostExpo Hong Kong - Cross-Border eCommerce
PostExpo Hong Kong - Cross-Border eCommerceCharles Thompson
 
Product Brochure: Western Europe B2C E-Commerce Market 2016
Product Brochure: Western Europe B2C E-Commerce Market 2016Product Brochure: Western Europe B2C E-Commerce Market 2016
Product Brochure: Western Europe B2C E-Commerce Market 2016yStats.com
 
Working out the world of work
Working out the world of workWorking out the world of work
Working out the world of workPosterscope
 
Audiences and brands head out of home
Audiences and brands head out of home Audiences and brands head out of home
Audiences and brands head out of home Posterscope
 
Retail Asia 2013 Analysis & Top 40
Retail Asia 2013 Analysis & Top 40Retail Asia 2013 Analysis & Top 40
Retail Asia 2013 Analysis & Top 40Melih ÖZCANLI
 
Rpa m2 l2-common online channels
Rpa m2 l2-common online channelsRpa m2 l2-common online channels
Rpa m2 l2-common online channelsVikas Gaur
 
Top 5 Trends For CPG & Retail Industry 2015
Top 5 Trends For CPG & Retail Industry 2015Top 5 Trends For CPG & Retail Industry 2015
Top 5 Trends For CPG & Retail Industry 2015ITC Infotech
 
Product Brochure: Vietnam B2C E-Commerce Market 2019
Product Brochure: Vietnam B2C E-Commerce Market 2019Product Brochure: Vietnam B2C E-Commerce Market 2019
Product Brochure: Vietnam B2C E-Commerce Market 2019yStats.com
 
Social Trends 2021 Report - Hootsuite
Social Trends 2021 Report - HootsuiteSocial Trends 2021 Report - Hootsuite
Social Trends 2021 Report - HootsuiteAmper
 

Mais procurados (20)

Retail industry 2015 n 16
Retail industry 2015 n 16Retail industry 2015 n 16
Retail industry 2015 n 16
 
Chinas e commerce market- the logistics challenges
Chinas e commerce market- the logistics challengesChinas e commerce market- the logistics challenges
Chinas e commerce market- the logistics challenges
 
Edays Russia 2015 Eventbook
Edays Russia 2015 Eventbook Edays Russia 2015 Eventbook
Edays Russia 2015 Eventbook
 
Product Brochure: BRIC B2C E-commerce Markets 2014
Product Brochure: BRIC B2C E-commerce Markets 2014Product Brochure: BRIC B2C E-commerce Markets 2014
Product Brochure: BRIC B2C E-commerce Markets 2014
 
B2c ecommerce report Central Europe
B2c ecommerce report Central EuropeB2c ecommerce report Central Europe
B2c ecommerce report Central Europe
 
The Future of eCommerce en FMCG (Fast Moving Consumer Goods) 2017
The Future of eCommerce en FMCG (Fast Moving Consumer Goods) 2017The Future of eCommerce en FMCG (Fast Moving Consumer Goods) 2017
The Future of eCommerce en FMCG (Fast Moving Consumer Goods) 2017
 
Product Brochure: India B2C E-Commerce Market 2019
Product Brochure: India B2C E-Commerce Market 2019Product Brochure: India B2C E-Commerce Market 2019
Product Brochure: India B2C E-Commerce Market 2019
 
European eCommerce Assessment 2012
European eCommerce Assessment  2012European eCommerce Assessment  2012
European eCommerce Assessment 2012
 
Como o e commerce no brasil pode aprender com os brics
Como o e commerce no brasil pode aprender com os bricsComo o e commerce no brasil pode aprender com os brics
Como o e commerce no brasil pode aprender com os brics
 
Emmerging tech assignment 1
Emmerging tech assignment 1Emmerging tech assignment 1
Emmerging tech assignment 1
 
China E-Commerce & Social Media Customer Behavior Overview
China E-Commerce & Social Media Customer Behavior Overview China E-Commerce & Social Media Customer Behavior Overview
China E-Commerce & Social Media Customer Behavior Overview
 
PostExpo Hong Kong - Cross-Border eCommerce
PostExpo Hong Kong - Cross-Border eCommercePostExpo Hong Kong - Cross-Border eCommerce
PostExpo Hong Kong - Cross-Border eCommerce
 
Product Brochure: Western Europe B2C E-Commerce Market 2016
Product Brochure: Western Europe B2C E-Commerce Market 2016Product Brochure: Western Europe B2C E-Commerce Market 2016
Product Brochure: Western Europe B2C E-Commerce Market 2016
 
Working out the world of work
Working out the world of workWorking out the world of work
Working out the world of work
 
Audiences and brands head out of home
Audiences and brands head out of home Audiences and brands head out of home
Audiences and brands head out of home
 
Retail Asia 2013 Analysis & Top 40
Retail Asia 2013 Analysis & Top 40Retail Asia 2013 Analysis & Top 40
Retail Asia 2013 Analysis & Top 40
 
Rpa m2 l2-common online channels
Rpa m2 l2-common online channelsRpa m2 l2-common online channels
Rpa m2 l2-common online channels
 
Top 5 Trends For CPG & Retail Industry 2015
Top 5 Trends For CPG & Retail Industry 2015Top 5 Trends For CPG & Retail Industry 2015
Top 5 Trends For CPG & Retail Industry 2015
 
Product Brochure: Vietnam B2C E-Commerce Market 2019
Product Brochure: Vietnam B2C E-Commerce Market 2019Product Brochure: Vietnam B2C E-Commerce Market 2019
Product Brochure: Vietnam B2C E-Commerce Market 2019
 
Social Trends 2021 Report - Hootsuite
Social Trends 2021 Report - HootsuiteSocial Trends 2021 Report - Hootsuite
Social Trends 2021 Report - Hootsuite
 

Semelhante a GP Bullhound Research / Online Fashion / May 2013

Boo.com internet case study
Boo.com internet case study Boo.com internet case study
Boo.com internet case study Foland Assignment
 
F**NEWS- nº1 jul23_EN.pdf
F**NEWS- nº1 jul23_EN.pdfF**NEWS- nº1 jul23_EN.pdf
F**NEWS- nº1 jul23_EN.pdfChristian Palau
 
Ganing the Edge in China's E-Commerce
Ganing the Edge in China's E-CommerceGaning the Edge in China's E-Commerce
Ganing the Edge in China's E-CommerceMark Opao
 
"From eCommerce to Multi-Channel to Omni-channel: the retail journey in the H...
"From eCommerce to Multi-Channel to Omni-channel: the retail journey in the H..."From eCommerce to Multi-Channel to Omni-channel: the retail journey in the H...
"From eCommerce to Multi-Channel to Omni-channel: the retail journey in the H...NeilMunzJones
 
How Luxury Brands Are Changing Post Pandamic
How Luxury Brands Are Changing Post PandamicHow Luxury Brands Are Changing Post Pandamic
How Luxury Brands Are Changing Post PandamicaNumak & Company
 
Forever 21- Rebuilding the Broken "American Dream".pdf
Forever 21- Rebuilding the Broken "American Dream".pdfForever 21- Rebuilding the Broken "American Dream".pdf
Forever 21- Rebuilding the Broken "American Dream".pdfNathanYung9
 
Reinventing B2B Publishing
Reinventing B2B PublishingReinventing B2B Publishing
Reinventing B2B PublishingJustin Pugsley
 
The State (and Future) of Digital Marketplaces by Brian Solis
The State (and Future) of Digital Marketplaces by Brian SolisThe State (and Future) of Digital Marketplaces by Brian Solis
The State (and Future) of Digital Marketplaces by Brian SolisBrian Solis
 
Top 9 Most Important Social Media Trends for 2023.pdf
Top 9 Most Important Social Media Trends for 2023.pdfTop 9 Most Important Social Media Trends for 2023.pdf
Top 9 Most Important Social Media Trends for 2023.pdfTheEnterpriseWorld
 
1) Indian food preparation versus Western food preparation.(2).docx
1) Indian food preparation versus Western food preparation.(2).docx1) Indian food preparation versus Western food preparation.(2).docx
1) Indian food preparation versus Western food preparation.(2).docxmonicafrancis71118
 
Digital Banking: Reshaping the Business Model - Alba Céspedes
Digital Banking: Reshaping the Business Model - Alba CéspedesDigital Banking: Reshaping the Business Model - Alba Céspedes
Digital Banking: Reshaping the Business Model - Alba CéspedesAlba Cespedes
 
New horizons in Retail by Patryk Powierża.pdf
New horizons in Retail by Patryk Powierża.pdfNew horizons in Retail by Patryk Powierża.pdf
New horizons in Retail by Patryk Powierża.pdfpatryk48
 
Land's End - Final Report
Land's End - Final ReportLand's End - Final Report
Land's End - Final ReportGarima Verma
 
“A Game of Thrones”–Foreign VMS Brands in Cross-Border Ecommerce 2.0 —Jason Z...
“A Game of Thrones”–Foreign VMS Brands in Cross-Border Ecommerce 2.0 —Jason Z...“A Game of Thrones”–Foreign VMS Brands in Cross-Border Ecommerce 2.0 —Jason Z...
“A Game of Thrones”–Foreign VMS Brands in Cross-Border Ecommerce 2.0 —Jason Z...Simba Events
 
Whitepaper: Why banks need to move if they want to own banking in the future.
Whitepaper: Why banks need to move if they want to own banking in the future.Whitepaper: Why banks need to move if they want to own banking in the future.
Whitepaper: Why banks need to move if they want to own banking in the future.Stefan F. Dieffenbacher
 
12205 drapers luxury_report-single
12205 drapers luxury_report-single12205 drapers luxury_report-single
12205 drapers luxury_report-singleSimon Cunliffe
 
2021 Trends in Retail Technology | Acid Tango
2021 Trends in Retail Technology | Acid Tango2021 Trends in Retail Technology | Acid Tango
2021 Trends in Retail Technology | Acid TangoElena González Castillo
 
Keckley Style Integrated Marketing Communications Campaign
Keckley Style Integrated Marketing Communications CampaignKeckley Style Integrated Marketing Communications Campaign
Keckley Style Integrated Marketing Communications CampaignJennifer Lyon
 
What's Next: The Ogilvy Consulting Trends for 2019
What's Next: The Ogilvy Consulting Trends for 2019What's Next: The Ogilvy Consulting Trends for 2019
What's Next: The Ogilvy Consulting Trends for 2019Ogilvy Consulting
 

Semelhante a GP Bullhound Research / Online Fashion / May 2013 (20)

Boo.com internet case study
Boo.com internet case study Boo.com internet case study
Boo.com internet case study
 
F**NEWS- nº1 jul23_EN.pdf
F**NEWS- nº1 jul23_EN.pdfF**NEWS- nº1 jul23_EN.pdf
F**NEWS- nº1 jul23_EN.pdf
 
Ganing the Edge in China's E-Commerce
Ganing the Edge in China's E-CommerceGaning the Edge in China's E-Commerce
Ganing the Edge in China's E-Commerce
 
"From eCommerce to Multi-Channel to Omni-channel: the retail journey in the H...
"From eCommerce to Multi-Channel to Omni-channel: the retail journey in the H..."From eCommerce to Multi-Channel to Omni-channel: the retail journey in the H...
"From eCommerce to Multi-Channel to Omni-channel: the retail journey in the H...
 
How Luxury Brands Are Changing Post Pandamic
How Luxury Brands Are Changing Post PandamicHow Luxury Brands Are Changing Post Pandamic
How Luxury Brands Are Changing Post Pandamic
 
Forever 21- Rebuilding the Broken "American Dream".pdf
Forever 21- Rebuilding the Broken "American Dream".pdfForever 21- Rebuilding the Broken "American Dream".pdf
Forever 21- Rebuilding the Broken "American Dream".pdf
 
Reinventing B2B Publishing
Reinventing B2B PublishingReinventing B2B Publishing
Reinventing B2B Publishing
 
The State (and Future) of Digital Marketplaces by Brian Solis
The State (and Future) of Digital Marketplaces by Brian SolisThe State (and Future) of Digital Marketplaces by Brian Solis
The State (and Future) of Digital Marketplaces by Brian Solis
 
Retail
RetailRetail
Retail
 
Top 9 Most Important Social Media Trends for 2023.pdf
Top 9 Most Important Social Media Trends for 2023.pdfTop 9 Most Important Social Media Trends for 2023.pdf
Top 9 Most Important Social Media Trends for 2023.pdf
 
1) Indian food preparation versus Western food preparation.(2).docx
1) Indian food preparation versus Western food preparation.(2).docx1) Indian food preparation versus Western food preparation.(2).docx
1) Indian food preparation versus Western food preparation.(2).docx
 
Digital Banking: Reshaping the Business Model - Alba Céspedes
Digital Banking: Reshaping the Business Model - Alba CéspedesDigital Banking: Reshaping the Business Model - Alba Céspedes
Digital Banking: Reshaping the Business Model - Alba Céspedes
 
New horizons in Retail by Patryk Powierża.pdf
New horizons in Retail by Patryk Powierża.pdfNew horizons in Retail by Patryk Powierża.pdf
New horizons in Retail by Patryk Powierża.pdf
 
Land's End - Final Report
Land's End - Final ReportLand's End - Final Report
Land's End - Final Report
 
“A Game of Thrones”–Foreign VMS Brands in Cross-Border Ecommerce 2.0 —Jason Z...
“A Game of Thrones”–Foreign VMS Brands in Cross-Border Ecommerce 2.0 —Jason Z...“A Game of Thrones”–Foreign VMS Brands in Cross-Border Ecommerce 2.0 —Jason Z...
“A Game of Thrones”–Foreign VMS Brands in Cross-Border Ecommerce 2.0 —Jason Z...
 
Whitepaper: Why banks need to move if they want to own banking in the future.
Whitepaper: Why banks need to move if they want to own banking in the future.Whitepaper: Why banks need to move if they want to own banking in the future.
Whitepaper: Why banks need to move if they want to own banking in the future.
 
12205 drapers luxury_report-single
12205 drapers luxury_report-single12205 drapers luxury_report-single
12205 drapers luxury_report-single
 
2021 Trends in Retail Technology | Acid Tango
2021 Trends in Retail Technology | Acid Tango2021 Trends in Retail Technology | Acid Tango
2021 Trends in Retail Technology | Acid Tango
 
Keckley Style Integrated Marketing Communications Campaign
Keckley Style Integrated Marketing Communications CampaignKeckley Style Integrated Marketing Communications Campaign
Keckley Style Integrated Marketing Communications Campaign
 
What's Next: The Ogilvy Consulting Trends for 2019
What's Next: The Ogilvy Consulting Trends for 2019What's Next: The Ogilvy Consulting Trends for 2019
What's Next: The Ogilvy Consulting Trends for 2019
 

Mais de Melih ÖZCANLI

Country Profile Infographic - Turkey - The Learning Curve (Pearson)
Country Profile Infographic - Turkey - The Learning Curve (Pearson)Country Profile Infographic - Turkey - The Learning Curve (Pearson)
Country Profile Infographic - Turkey - The Learning Curve (Pearson)Melih ÖZCANLI
 
Online Alışveriş Yapanların Gizemi - Çok Kanallı Perakendecilikte 10 Mit
Online Alışveriş Yapanların Gizemi - Çok Kanallı Perakendecilikte 10 MitOnline Alışveriş Yapanların Gizemi - Çok Kanallı Perakendecilikte 10 Mit
Online Alışveriş Yapanların Gizemi - Çok Kanallı Perakendecilikte 10 MitMelih ÖZCANLI
 
PayPal Insights: E-commerce in the Middle East
PayPal Insights: E-commerce in the Middle East PayPal Insights: E-commerce in the Middle East
PayPal Insights: E-commerce in the Middle East Melih ÖZCANLI
 
ICC Guide to Responsible Sourcing
ICC Guide to Responsible SourcingICC Guide to Responsible Sourcing
ICC Guide to Responsible SourcingMelih ÖZCANLI
 
Mapping Digital Media Jordan 2013
Mapping Digital Media Jordan 2013Mapping Digital Media Jordan 2013
Mapping Digital Media Jordan 2013Melih ÖZCANLI
 
Mapping Digital Media India 2013
Mapping Digital Media India 2013Mapping Digital Media India 2013
Mapping Digital Media India 2013Melih ÖZCANLI
 
The 2013 Global Retail E-Commerce Index
The 2013 Global Retail E-Commerce IndexThe 2013 Global Retail E-Commerce Index
The 2013 Global Retail E-Commerce IndexMelih ÖZCANLI
 
E-Commerce Infographic Europe Key Data at glance - 2012
E-Commerce Infographic Europe Key Data at glance - 2012E-Commerce Infographic Europe Key Data at glance - 2012
E-Commerce Infographic Europe Key Data at glance - 2012Melih ÖZCANLI
 
Turkey By Numbers 2013 (infographic)
Turkey By Numbers 2013 (infographic)Turkey By Numbers 2013 (infographic)
Turkey By Numbers 2013 (infographic)Melih ÖZCANLI
 
Turkey Attractiveness Survey 2013
Turkey Attractiveness Survey 2013Turkey Attractiveness Survey 2013
Turkey Attractiveness Survey 2013Melih ÖZCANLI
 
Giyim Esyasi Imalati Sanayi (2012)
Giyim Esyasi Imalati Sanayi (2012)Giyim Esyasi Imalati Sanayi (2012)
Giyim Esyasi Imalati Sanayi (2012)Melih ÖZCANLI
 
Sanayide Sürekli Gelisme için: “KAIZEN”
Sanayide Sürekli Gelisme için: “KAIZEN”Sanayide Sürekli Gelisme için: “KAIZEN”
Sanayide Sürekli Gelisme için: “KAIZEN”Melih ÖZCANLI
 
Yeni Is Gelistirme Kilavuzu
Yeni Is Gelistirme KilavuzuYeni Is Gelistirme Kilavuzu
Yeni Is Gelistirme KilavuzuMelih ÖZCANLI
 
3 Adimda Stratejik Yonetim
3 Adimda Stratejik Yonetim3 Adimda Stratejik Yonetim
3 Adimda Stratejik YonetimMelih ÖZCANLI
 
PROJE YONETIMI KILAVUZU
PROJE YONETIMI KILAVUZUPROJE YONETIMI KILAVUZU
PROJE YONETIMI KILAVUZUMelih ÖZCANLI
 
ITC Trade Map ile Hedef Pazar Secimi
ITC Trade Map ile Hedef Pazar SecimiITC Trade Map ile Hedef Pazar Secimi
ITC Trade Map ile Hedef Pazar SecimiMelih ÖZCANLI
 
Cin Pazari’nda Basarmak
Cin Pazari’nda BasarmakCin Pazari’nda Basarmak
Cin Pazari’nda BasarmakMelih ÖZCANLI
 
Ihracata Yonelik Pazar Arastirmalarinda Internet Kullanimi
Ihracata Yonelik Pazar Arastirmalarinda Internet KullanimiIhracata Yonelik Pazar Arastirmalarinda Internet Kullanimi
Ihracata Yonelik Pazar Arastirmalarinda Internet KullanimiMelih ÖZCANLI
 

Mais de Melih ÖZCANLI (20)

Country Profile Infographic - Turkey - The Learning Curve (Pearson)
Country Profile Infographic - Turkey - The Learning Curve (Pearson)Country Profile Infographic - Turkey - The Learning Curve (Pearson)
Country Profile Infographic - Turkey - The Learning Curve (Pearson)
 
Online Alışveriş Yapanların Gizemi - Çok Kanallı Perakendecilikte 10 Mit
Online Alışveriş Yapanların Gizemi - Çok Kanallı Perakendecilikte 10 MitOnline Alışveriş Yapanların Gizemi - Çok Kanallı Perakendecilikte 10 Mit
Online Alışveriş Yapanların Gizemi - Çok Kanallı Perakendecilikte 10 Mit
 
PayPal Insights: E-commerce in the Middle East
PayPal Insights: E-commerce in the Middle East PayPal Insights: E-commerce in the Middle East
PayPal Insights: E-commerce in the Middle East
 
ICC Guide to Responsible Sourcing
ICC Guide to Responsible SourcingICC Guide to Responsible Sourcing
ICC Guide to Responsible Sourcing
 
Mapping Digital Media Jordan 2013
Mapping Digital Media Jordan 2013Mapping Digital Media Jordan 2013
Mapping Digital Media Jordan 2013
 
Mapping Digital Media India 2013
Mapping Digital Media India 2013Mapping Digital Media India 2013
Mapping Digital Media India 2013
 
The 2013 Global Retail E-Commerce Index
The 2013 Global Retail E-Commerce IndexThe 2013 Global Retail E-Commerce Index
The 2013 Global Retail E-Commerce Index
 
E-Commerce Infographic Europe Key Data at glance - 2012
E-Commerce Infographic Europe Key Data at glance - 2012E-Commerce Infographic Europe Key Data at glance - 2012
E-Commerce Infographic Europe Key Data at glance - 2012
 
Turkey By Numbers 2013 (infographic)
Turkey By Numbers 2013 (infographic)Turkey By Numbers 2013 (infographic)
Turkey By Numbers 2013 (infographic)
 
Turkey Attractiveness Survey 2013
Turkey Attractiveness Survey 2013Turkey Attractiveness Survey 2013
Turkey Attractiveness Survey 2013
 
Giyim Esyasi Imalati Sanayi (2012)
Giyim Esyasi Imalati Sanayi (2012)Giyim Esyasi Imalati Sanayi (2012)
Giyim Esyasi Imalati Sanayi (2012)
 
Sanayide Sürekli Gelisme için: “KAIZEN”
Sanayide Sürekli Gelisme için: “KAIZEN”Sanayide Sürekli Gelisme için: “KAIZEN”
Sanayide Sürekli Gelisme için: “KAIZEN”
 
Yeni Is Gelistirme Kilavuzu
Yeni Is Gelistirme KilavuzuYeni Is Gelistirme Kilavuzu
Yeni Is Gelistirme Kilavuzu
 
6-Sigma Kilavuzu
6-Sigma Kilavuzu6-Sigma Kilavuzu
6-Sigma Kilavuzu
 
3 Adimda Stratejik Yonetim
3 Adimda Stratejik Yonetim3 Adimda Stratejik Yonetim
3 Adimda Stratejik Yonetim
 
Markalasma Kilavuzu
Markalasma KilavuzuMarkalasma Kilavuzu
Markalasma Kilavuzu
 
PROJE YONETIMI KILAVUZU
PROJE YONETIMI KILAVUZUPROJE YONETIMI KILAVUZU
PROJE YONETIMI KILAVUZU
 
ITC Trade Map ile Hedef Pazar Secimi
ITC Trade Map ile Hedef Pazar SecimiITC Trade Map ile Hedef Pazar Secimi
ITC Trade Map ile Hedef Pazar Secimi
 
Cin Pazari’nda Basarmak
Cin Pazari’nda BasarmakCin Pazari’nda Basarmak
Cin Pazari’nda Basarmak
 
Ihracata Yonelik Pazar Arastirmalarinda Internet Kullanimi
Ihracata Yonelik Pazar Arastirmalarinda Internet KullanimiIhracata Yonelik Pazar Arastirmalarinda Internet Kullanimi
Ihracata Yonelik Pazar Arastirmalarinda Internet Kullanimi
 

Último

Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...amitlee9823
 
Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1kcpayne
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayNZSG
 
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...lizamodels9
 
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...rajveerescorts2022
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...lizamodels9
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxWorkforce Group
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Roland Driesen
 
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...lizamodels9
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesDipal Arora
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableDipal Arora
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMANIlamathiKannappan
 
John Halpern sued for sexual assault.pdf
John Halpern sued for sexual assault.pdfJohn Halpern sued for sexual assault.pdf
John Halpern sued for sexual assault.pdfAmzadHosen3
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLSeo
 
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service AvailableCall Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service AvailableSeo
 
RSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors DataRSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors DataExhibitors Data
 
Falcon's Invoice Discounting: Your Path to Prosperity
Falcon's Invoice Discounting: Your Path to ProsperityFalcon's Invoice Discounting: Your Path to Prosperity
Falcon's Invoice Discounting: Your Path to Prosperityhemanthkumar470700
 
Uneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration PresentationUneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration Presentationuneakwhite
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfAdmir Softic
 
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...amitlee9823
 

Último (20)

Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
 
Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 May
 
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
 
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptx
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...
 
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMAN
 
John Halpern sued for sexual assault.pdf
John Halpern sued for sexual assault.pdfJohn Halpern sued for sexual assault.pdf
John Halpern sued for sexual assault.pdf
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
 
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service AvailableCall Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
 
RSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors DataRSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors Data
 
Falcon's Invoice Discounting: Your Path to Prosperity
Falcon's Invoice Discounting: Your Path to ProsperityFalcon's Invoice Discounting: Your Path to Prosperity
Falcon's Invoice Discounting: Your Path to Prosperity
 
Uneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration PresentationUneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration Presentation
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
 
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
 

GP Bullhound Research / Online Fashion / May 2013

  • 1. Online Fashion WHICH BUSINESSES WILL MAKE THE CUT? From Boo.com to $5bn+ Exits for Investors Despite much scepticism that initially surrounded the migration of the fashion vertical to the online channel, at $41bn it is now the second largest and fastest growing e-commerce category in the US. The sector has yielded some of the best returns in the Internet space for investors, for instance Net-a-Porter and YOOX. It is our belief that a second wave of businesses will drive further lucrative exits. No “Amazon” for Fashion Drives Opportunities Strong association with fashion labels rather than apparel items makes it difficult for a single online destination to cater to all audiences. Instead, the ecosystem is becoming increasingly complex with the number of apparel sites up by a staggering 126% year-on-year. New Models Challenging the Old Guard With increased confidence in the Internet channel, inventory light models such as marketplaces have emerged, bringing independent brands and boutiques directly to the consumer. We view luxury P2P in particular as one of the key growth verticals. The Internet has also been an effective launch pad for vertically integrated pure-play online labels – with exclusive collections these sites may be a potential threat to the established online department stores. Big Data Defining Trends With complex product descriptions and an overwhelming volume of brands, the fashion industry is lacking the taxonomy necessary to help retailers organise their merchandise for consumers and understand the key market trends. Our view is that new data-driven models will redefine the industry. “Unfashionable” Companies Desperate to Enter the Fray Exit trends are shifting from consolidation strategy to acquisitions by businesses outside the apparel and e-commerce spaces, as the sector is perceived to be a high growth and profitable opportunity. New entrants, such as media groups, supermarkets and generalist retailers, are pushing up valuations. We review the major investment trends and potential exits. MANISHMADHVANI manish.madhvani@gpbullhound.com London: +44 207 101 7567 SASHAAFANASIEVA sasha.afanasieva@gpbullhound.com London: +44 207 101 7569 INDEPENDENTTECHNOLOGYRESEARCH SECTOR UPDATE  MAY 2013  DIGITAL MEDIA Important disclosures appear at the back of this report GP Bullhound LLP is authorised and regulated by the Financial Conduct Authority
  • 2. Table of Contents Introduction......................................................................................................................................... 2  Apparel – Attractive Category .................................................................................................. 2  Social Nature of Purchase Drives Strong Social Media Engagement ..................................... 2  Democratisation and Globalisation of Trends .......................................................................... 3  Fragmentation due to Market Idiosyncrasies ........................................................................... 4  Traditional Brands Late in Digital Implementation.................................................................... 4  Ecosystem Becoming Increasingly Crowded........................................................................... 5  Shopper Engagement Evolution......................................................................................................... 7  Brand Building is Critical .......................................................................................................... 7  Fashion is Media ...................................................................................................................... 7  Social Shopping........................................................................................................................ 8  On the Go – Capturing Users on Mobile is Key ..................................................................... 10  Supply Chain Distribution ................................................................................................................. 11  Pure-Play Online Labels......................................................................................................... 11  Niche Selection....................................................................................................................... 11  Inventory Light – Marketplaces .............................................................................................. 12  Offline – Online Convergence ................................................................................................ 12  Model Behaviour............................................................................................................................... 14  Monetising Discovery ............................................................................................................. 14  Subscription – Not Viable for Fickle Users............................................................................. 14  Luxury – No Longer Members Only ....................................................................................... 15  Collaborative Consumption – Return of Vintage.................................................................... 16  The Feedback Loop.......................................................................................................................... 18  Stock Cycle Management ...................................................................................................... 18  Big Data: Unravelling User Behaviour and Market Trends .................................................... 18  Virtual Fitting Rooms .............................................................................................................. 18  Investment and Acquisition Dynamics.............................................................................................. 21  Growing Investment in New Business Models – Is there a bubble?...................................... 21  Investment Shifting to Vertical Specialists and Marketplaces................................................ 21  Exit Predictions....................................................................................................................... 22  Selected Company Profiles .............................................................................................................. 24  This reports looks into the latest trends in the online fashion market, following on from our first research coverage of the sector in October 2008. The first section provides an overview of the development of the market. We then look at the changing behaviour of consumers online and how apparel sites are addressing this with new engagement methods. The next section assesses how the supply chain has been impacted by new online fashion business models. The fourth section examines new business models that have established differentiating ways to engage with the consumer, while the next assesses new B2B business models. In the sixth section, we reveal our views on the latest investment and exit trends in the online fashion segment. Finally, we profile some of the most promising players in the space.
  • 3. GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT? 2 GP Bullhound LLP INTRODUCTION Apparel – Attractive Category The apparel e-commerce vertical has overcome many challenges to become one of the most lucrative sectors for investors and entrepreneurs alike. Since the shaky early boo.com beginnings in 1998, its online future has been frequently questioned: will users ever feel comfortable to purchase fashion items without trying them on; will brands ever allow their products to be sold outside of the carefully curated shop environment? Despite being perceived as one of the least suited verticals for online consumption it has become the second largest e-commerce sector after computer electronics (18% of total e-commerce), and the fastest growing in the US 1 . Forecast to reach $73bn in market size by 2016, it will contribute nearly a quarter of total e-commerce growth in the US between 2012 and 2016 1 . With achievable gross margins around double that of consumer electronics, and the fact that it has become one of the first product categories to attract the luxury brands en masse, it is of little surprise that exits in excess of $5bn have been achieved over the past four years 2 . It is our belief that innovative new models in the online fashion sector such as marketplaces (including peer to peer luxury), tailored fashion, prescription and eyewear, as well as fashion data analytics, will drive further high profile exits. EX H I B I T 1 – US MA R K E T SI Z E A N D CU M U L A T I V E AN N U A L GR O W T H B Y E-C O M M E R C E VE R T I C A L Source: eMarketer, September 2012; GP Bullhound analysis Social Nature of Purchase Drives Strong Social Media Engagement Online fashion content is one of the most engaging segments within e-commerce and highly integrated within the social sphere. In an analysis of visitors to apparel and Facebook sites, ComScore found that c.40% of Facebook’s audience visit apparel sites versus 30% of overall online audience, which implies that a Facebook user is 33% more likely to visit an apparel site than the average user. Furthermore, the shared audience between apparel and Facebook sites is 98m visitors 3 . 1 Source: eMarketer, September 2012 2 Source: Capital IQ; GP Bullhound analysis 3 Source: ComScore Media Metrix, Europe, May 2012 0% 2% 4% 6% 8% 10% 12% 14% 16% 18% - 10.0 20.0 30.0 40.0 50.0 60.0 70.0 80.0 90.0 Computerand consumer electronics Apparel& accessories Books/music/ video Auto&parts Furniture& homefurnishings Health& personalcare Officeequipment& supplies Toys&hobby Food& beverage Other 2012-16CAGRinmarketsize Marketsize($bn) 2012 market size 2016 market size 2012-16 CAGR
  • 4. GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT? 3 GP Bullhound LLP EX H I B I T 2 – CR O S S -VI S I T A T I O N A C R O S S FA C E B O O K .C O M A N D AP P A R E L SI T E S – UN I Q U E MO N T H L Y VI S I T O R S (MA Y 2012) Source: ComScore Media Metrix, Europe, May 2012; GP Bullhound analysis Democratisation and Globalisation of Trends If before, high-end trends would take time to trickle down to mass market level, product trends are now shared across every segment of the industry, and selling out simultaneously across each segment too. An illustration from EDITD data analysis shows how the printed trousers trend in March 2013 was evident across the entire apparel price range. “Mainstream adoption of social media and the ease of access to the Internet have caused this democracy of trends…the average consumer is more informed about trends in fashion and their demand for newness, paired with the industry's ability to manufacture, swiftly results in high-end trends hitting mass market at the same time” Julia Fowler, EDITD 4 . Online fashion is also truly global. Newly launched sites are able to reach an international audience and leverage worldwide trends and influences. “Thanks to the evolution of the web and the social media revolution, fashion is now much more global than before. There is a global fashion community out there, and a global zeitgeist,” Jose Neves, Farfetch 5 . EX H I B I T 3 – IL L U S T R A T I O N : FA S T SE L L I N G PR I N T E D TR O U S E R S Market segment Price Styles Sold out rate Mass market Up to £65 277 19.5% Premium market £66 - £200 60 16.7% Luxury £201+ 55 7.3% Source: EDITD, March 2013 4 Source: EDITD, March 2013 5 Source: Informilo, January 2013
  • 5. GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT? 4 GP Bullhound LLP Fragmentation due to Market Idiosyncrasies As we predicted in our earlier research on online fashion (2008), no single “Amazon” for fashion has emerged globally. While in the UK online fashion department stores like ASOS and Net-a-Porter prevail, in France it is the private sales player, Vente-Privée, that has become dominant. Much of this has been driven by many factors, including:  Different shopping patterns: shopper behaviour varies across regions, making it tougher for businesses to expand international offerings without significant adjustments. For instance, on the logistics side, users in Germany are used to catalogue shopping, free returns and ordering several sizes of the same item to return the unsuitable ones. In the UK, on the other hand, return rates are significantly lower; however users expect rapid product delivery. These factors have hampered growth of apparel private / flash sales models, based on stock consignment and longer delivery times;  Offline fashion market structure, such as concentration and pricing level of local brands: the UK has a much higher prevalence of mid-range, high street brands, while in the US, outlet stores are highly popular within the mid-level offering;  Audience specialisation: consumers prefer to visit specialised sites, that either address a particular product niche or audience type. For instance, ASOS and Net-a-Porter will not have significant brand overlap as they cater for different audiences – there is no benefit to users to access both under one virtual roof;  Regulation: in France, Vente-Privée was able to attract numerous luxury brands to its limited time sales concept, as there are regulatory restrictions on the number of sales days that can take place through the traditional brick and mortar channel. It is our belief that the nature of the industry and consumer demand will drive further fragmentation and personalised sites. Traditional Brands Late in Digital Implementation Traditionally brick and mortar brands and retailers, particularly in the premium and luxury segments, have been slow to develop their online retail channel due to the fear of their offering becoming “lost” and undifferentiated amongst other retailers on the web. "Many luxury brands have been reluctant to embrace new technologies as their values rest on craftsmanship and tradition," says Olivia Solon, associate editor of Wired magazine 6 . Futhermore, there is risk of brand devaluation through losing control of the consumer shopping environment. Brick and mortar retailers are able to control how the product is presented and where, whereas in the online environment there are adjacency issues: a full price luxury product can be retailed next to a product from a lower value brand or one at a discount. “Big brands like PPR and LVMH are very afraid of pushing the Internet – it’s more of a company branding strategy which explains the story,” according to Xavier Court, co-founder of Vente-Privée 7 . For instance, Burberry is one of the more advanced brands in terms of online media campaings ranging from a bespoke trench coat ordering portal, to live catwalk show streaming; however it generates only 6% of its revenues online. The other hurdle for brick and mortar retailers is the complex logistics and customer service required for the Internet channel. Retailers with significant presence in the catalogue channel have been able to migrate online 6 Source: Independent, 24 September 2012 7 Source: Company information
  • 6. GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT? 5 GP Bullhound LLP more quickly – for example N Brown has over 50% revenues from the Internet 8 , and Otto Group online sales represent 53% of total multi-channel retail 9 . Our view is that brands will further develop their presence online, whether through collaborating with existing portals or establishing their own online activity. EX H I B I T 4 – E-C O M M E R C E PE N E T R A T I O N I N T H E AP P A R E L SE C T O R , 2012E Source: Citi Research, April 2013; Company information; GP Bullhound analysis Ecosystem Becoming Increasingly Crowded The online fashion space is getting crowded with traditional brands / retailers, e-commerce enablers, and pure-play e-tailers investing in the sector. Fashion Brands Although with some delay, traditional fashion brands have started to focus on their online presence, often relying on experienced third-party e-commerce services specialists to deliver logistics and customer services. For instance, YOOX Group launched its whitelabel e-commerce solution to brands, including logistics and customer care. Now the Group is powering over 30 mono-brand sites, such as Armani.com and Bally.com. YOOX is now driving 8.3m unique monthly visitors to such sites with a third of 2012 revenues coming from this segment 10 . Other brands have been aggressively investing into their online offering and digital branding independently. Superdry, a leading UK brand focusing on “urban” designs, has announced it will be increasing its focus and investment in its online store and mobile app to drive sales, as well as barring ASOS from selling its goods in certain countries. “It’s the most profitable part of our whole business,” says Julian Dunkerton, chief executive of Supergroup, Superdry’s parent company. “If shoppers go on to ASOS and find Superdry, I’m happy. But if they tap in Superdry to a search engine and it comes up with another website, that’s wrong 11 .” E-commerce Enablers On the e-commerce enablement side there is intense competition as solutions like eCommera, Shopify, Magento, and BigCommerce as well as SaaS tools like Mailchimp, RJ Metrics, Shipwire and the rise of 8 Source: Citi Research, financial year 2012 9 Source: Company information, financial year 2012 10 Source: YOOX Group, Q4 2012 11 Source: Financial Times, 21 February 2011 10% 10% 6% 6% 3% 2% 2% <1% <1% <1% <1%
  • 7. GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT? 6 GP Bullhound LLP Amazon Web Services have made it significantly easier and cheaper for retailers to build and manage e- commerce storefronts. Pure Play Start-Ups Numerous online pure-play start-ups have also emerged in the sector, attracted by market size and growth, high ticket prices and strong user monetisation: in the past year nearly $1.6bn has been invested in online fashion start-ups versus $1bn the year before12 . Increased Competition Online apparel industry is becoming increasingly crowded with the number of apparel sites growing by 126% year-on-year while traffic to the sector overall has grown only by 7% in December 2012 versus last year 13 . As a result, there is increasing competition for online users, and apparel suppliers have more choice than ever of online retailers to partner with. The sector is continuously reinventing itself through new ways of acquiring and engaging with audiences and operating within the supply chain, stemming both from new start-ups to traditional and online businesses launching or recreating their existing e-commerce offering. EX H I B I T 5 – TO T A L AP P A R E L WE B S I T E S A N D UN I Q U E MO N T H L Y VI S I T O R S RE P O R T E D B Y CO M SC O R E (EU R O P E ) Source: ComScore, 2013; GP Bullhound analysis With this flux in the online fashion sector, we believe businesses will increasingly be evolving to maintain competitive differentiation. 12 Source: Capital IQ; GP Bullhound analysis; Note: excludes transactions with undisclosed values 13 Source: ComScore, 2013; GP Bullhound analysis 100 105 110 115 120 125 130 135 0 500 1,000 1,500 2,000 2,500 Uniquemonthlyvisitors(m) Numberofwebsites Websites reported by ComScore Traffic reported by ComScore
  • 8. GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT? 7 GP Bullhound LLP SHOPPER ENGAGEMENT EVOLUTION Brand Building is Critical Users are unlikely to search for specific products online, unlike with electronic appliances or books, as they have a strong association with the brand itself rather than the product item. As a result, attracting users is less straight forward than investment into online acquisition marketing, such as search engines, price comparison websites or affiliate advertising. Retailers need to be differentiated from competition through curation and relaying the relevant brand story to their audience. Whether brick and mortar or online, retailers with significant product overlap differentiate themselves through their retail environments and brands (for instance, Harvey Nichols, Harrods and Liberty have very different branding and retail spaces). If in all retail categories building a brand is key, in fashion it is crucial to survival. Using sought-after fashion labels for promotion has also been highly effective and online apparel retailers have focused on building these relationships: for instance, ASOS launched Fashion Finder, a service that publicises the brands it does not sell in order to promote itself as a “fashion destination” rather than just a store. Similarly Vente-Privée used the power of the brands retailed through its flash sales to drive dramatic member-get-member growth without any spending on search engine marketing in France from 2003 onwards. Members grew from c.41 thousand to 18m during the decade to 2013 – a growth rate of 85% per year 14 . Celebrity endorsement has also been a highly effective driver, with new businesses such as Stylemint adopting celebrity ambassadors to promote their brands. As the competition in online apparel intensifies, successful players need to adapt their offering and brand to entice users away from competitors. We identify the key must-haves as content, social and mobile. Fashion is Media As Net-a-Porter has shown, editorial content is highly effective in engaging audiences and establishing a brand, subsequently the online magazine / store format has emerged as one of the key trends in online fashion: “If you work at a fashion magazine, your role in life is to guide the reader through the world of fashion and edit it for them. Why can’t shops do that?” – Nick Robertson, CEO of ASOS 15 . The convergence of content and commerce is evident from both sides: online magazines such as Harpers’ Bazaar (ShopBazaar) and influential bloggers are introducing storefronts within their sites, as traditional e- commerce sites are developing online content. Some sites are using several fashion-specific platforms such as 72Lux that enable e-commerce and magazine integration. Online content in fashion has been used predominantly to drive user engagement and to message the brand, rather than merely drive search engine optimisation. Burberry, for instance, had several initiatives such as the Burberry Bespoke, where users can design their own product with over 12m different variations. Another Burberry website, artofthetrench.com, allows visitors to post photos of them wearing their trench coats or send them to relatives and friends. "Honestly it makes no difference at all" how many custom coats Burberry sells,” says Angela Ahrendts, CEO of Burberry, "It's customer engagement. You want them to engage with the brand 16 ." 14 Source: Company information 15 Source: Financial Times, 21 February 2011 16 Source: Wall Street Journal, 3 November 2011
  • 9. GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT? 8 GP Bullhound LLP EX H I B I T 6 – IL L U S T R A T I O N O F BU R B E R R Y BE S P O K E Source: Wall Street Journal, 3 November 2011 Other rich media formats have emerged, such as online TV Shopping platform Joyus, which promotes selective products in short online videos. By offering a service to online customers in a similar way to TV networks such as QVC, the site drives engagement and conversion to purchase. Furthermore, the in-house technology platform enables behaviour analysis that can aid brands to understand user engagement and conversion. In the age where users are ever more demanding when it comes to entertainment from their mobile and desktop devices, this format is an effective way to differentiate the brand. Social Shopping Instagram-esque e-commerce platforms such as Fab.com and The Fancy, with online visual product catalogues and personalised subscription emails, attribute their phenomenal growth to highly engaging format and social sharing: 50% of Fab users in Europe come from social sites 17 . We believe that apparel is one of the earliest adopters of social commerce and will continue to develop: nearly 40% of Pinterest buyers purchased from the clothing category, and jewellery and accessories was the second most popular category with 23% of customers 18 . 17 Source: Guardian, 9 April 2013 18 Source: Company blog, 17 July 2012
  • 10. GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT? 9 GP Bullhound LLP EX H I B I T 7 – TO P 10 CA T E G O R I E S PU R C H A S E D O N PI N T E R E S T AC C O R D I N G T O US BU Y E R S (MA R C H 2012) Source: Company Blog, 17 July 2012 Cracking the viral effect is still difficult – it appears that most fashion players are using the social platforms for brand promotion and customer dialogue, rather than to acquire users. Nevertheless, it gives a more even playing ground for smaller retailers to establish their brand. Through establishing an effective social media strategy, online apparel properties are able to engage more with their user base: indeed out of the 25 fastest growing branded social communities in the UK, nearly half are online fashion and beauty retailers. In our view much experimentation has yet to be done with social channels, but online fashion businesses are certainly moving the dial in this sphere. EX H I B I T 8 – TO P 25 DI G I T A L BR A N D S B Y FA C E B O O K CO M M U N I T Y GR O W T H I N TH E UK Source: Tamar Brand Love, 2013 39% 23% 22% 18% 14% 11% 10% 8% 6% 5% Clothingandapparel Jewellery,handbags andaccessories Art,artsuppliesand hobbies Home,garden&pool/ spa Health&beauty Footwear Flowers,food,drink& gifts Babygear Entertainment(e.g. books,music, instruments,movies, tickets,etc.) Sportinggoods 513% 366%350% 194%192% 164%155%147%138%134%121%115%107%105% 93% 86% 75% 74% 73% 67% 63% 58% 52% 48% 47% Surfdome Ocado Missguided Toolbox Moonpig Gorgeousshop ChemistDirect Getlenses.co.uk UKhairdressers Boohoo.com FeelUnique AllSole OverclockersUK Mankind Wiggle eSpares SecretSales Net-a-Porter Kiddicare ASOS NotontheHighStreet MyProtein ebuyer.com play.com TheUrbanRetreat Boutique Fashion and beauty retail
  • 11. GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT? 10 GP Bullhound LLP On the Go – Capturing Users on Mobile is Key While there was scepticism as to whether users can effectively select apparel on smaller screens, in fact it is the top retail category on mobile: over 37% of smartphone shoppers have purchased clothing or accessories versus 28% for books and consumer electronics 19 . New visual social models such as Joyus, Fab and Fancy have strongly focused on the mobile channel to ensure higher engagement with users and spontaneous purchases, particularly through emails: 40% of Fab’s daily logins come from mobile – with iPad users being especially valuable members (twice the lifetime value of web users) and 10% of all iPad users on Fab convert to purchase in the first week of having the iPad app. In comparison, established models have some way to go – large online retailers, ASOS and YOOX have less than 20% of traffic from mobile. With a growing proportion of audience’s time spent on mobile devices, we believe that developing this channel will be paramount for online fashion sites. EX H I B I T 9 – MO B I L E A S PE R C E N T A G E O F TO T A L TR A F F I C Source: Companies’ information 19 Source: ComScore, December 2012 40% 30% 30% 25% 25% 25% 20% 20% Fab.com Botticca Lyst ThredUp Etsy Vente-Privée Yoox ASOS
  • 12. GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT? 11 GP Bullhound LLP SUPPLY CHAIN DISTRIBUTION Pure-Play Online Labels ASOS, the most visited fashion website on the planet 20 , was founded in 2000 retailing items emulating celebrity fashion. While it was initially selling third party brands that were similar to outfits seen on screen, in 2004 it launched its own range, which has been critical in driving its popularity and protecting itself from competitors such as Amazon and eBay. Furthermore, through vertically integrating the value chain, ASOS was able to offer better pricing to its user base and generate higher gross margins. Today, ASOS offers over 1,000 different brands and 55% of revenues come from its own brand 21 . One of the main challenges of the “online label” business model is designing a product that is valued by the target audience and establishing a new brand. Several sites have overcome this by investing in celebrity endorsement (Stylistpick, Shoemint). Others have introduced user personalisation – such as Shoedazzle, Gemvara and Send The Trend. There are significant operational complexities with the model, such as building a strong network of manufacturing partners and significant inventory risks if the products are not sold. Everlane has focused on a relatively narrow product range of essential items, maintaining full control over the design and production, and partnering with high quality manufacturers to keep prices affordable. Furthermore, the site aims to build a community around its products to collect feedback from its user base, currently at 400,000 active members – another way to ensure their designs remain popular 22 . Our view is that while the online channel is highly effective for distribution, particularly through driving social communities, the business is fundamentally an apparel label, which requires significant investment in designer and production talent. Whether selling the items online or through an offline boutique, businesses like Everlane need to provide fashionable and good quality items. The fact that this is possible through the Internet with a relatively minimalist business structure presents a threat to traditional fashion labels. Niche Selection Efficiently targeted sites are able to differentiate from other sites and establish a loyal customer base with repeat purchases. For instance several sites are now targeting the male audience – Mr. Porter, Dollar Shave Club, BrandiD, Menlook, Trunk Club, Outfittery. Not only do these sites reflect male shopping behaviour, but also different inventory management: assortment is narrower and the key basic articles do not change significantly from one season to the next. Vertical targeting also enables more favourable relationships with brands and suppliers – for instance, Sunglasses Shop’s high-end presentation of the site and product focus enabled them to retail luxury items, which were previously not sold online. Vertical specialisation may also enhance the site’s position in organic search and reduce the cost of customer acquisition. Online sports-focused private sales site, Sportpursuit, for instance, has been able to drive 5x year-on-year growth through strong member-get-member traction within its community of sports enthusiasts. Moreover we have seen the emergence of luxury apparel sites targeting the childrenswear verticals with players such as AlexandAlexa, backed by Tiger Global and MMC, and Smallable, headquartered in Paris, both showing strong year on year growth. Other examples of niche sites include accessories (Send the Trend, Boticca, MyOptique, Sunglasses Shop), pregnancy wear (Isabella Oliver), lingerie (Figleaves), denim (SoJeans), sportswear and equipment (Wiggle, Surfdome). The trade-off between specialist and generalist approaches is that the frequency of purchase may be lower within a specific category (for example lingerie versus general apparel) and fewer cross-selling opportunities, 20 Source: ComScore, 2012 21 Source: ASOS 2012 Annual Report 22 Source: Techcrunch.com, 13 December 2012
  • 13. GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT? 12 GP Bullhound LLP unlike for an online department store. Online shops such as Zalando have started diversifying into other categories to increase number of items per order and frequency of purchase. We believe this will also contribute to consolidation in the sector for businesses that opt for acquisition strategy rather than organic expansion into new verticals. Inventory Light – Marketplaces With a growing number of fashion boutiques, emerging independent brands and retailers both online and offline, numerous business models have emerged to aggregate and organise the offering. Marketplaces, such as Farfetch and Boticca, take advantage of global fashion trends and connect their global user base with local boutiques and brands from around the world. For instance, UK-based Boticca generates 50% of its revenues from Europe and 30% from the US. On the other hand, Not on the High Street, Kitsy Lane and Modcloth aggregate local communities of independent and professional designers and cater to audiences that are looking for unique pieces. Larger retailers are also following suit: ASOS launched Marketplace, which allows designers to set up boutique stores on its site, selling their own creations and one-off vintage items, with ASOS receiving c.10- 15% commission 23 . ASOS Marketplace has over 65,000 products listed, 500 boutique sellers from 95 countries, 28,000 individual sellers from 98 countries 24 . An emerging trend of luxury retail online is evident in the fast growing 1stdibs marketplace, which raised $42m in December 2012, following a series A round of $60m in 2011. The business sells rare antiques and desirable objects through a network of c.1,700 dealers, and has tripled its presence in Europe in 2012 25 . We are convinced that the marketplace model is particularly effective in fashion, where there is significant retailer fragmentation both offline and online (see Introduction section). The key is to establish strong branding and liquidity in this winner-takes-all business model. Offline – Online Convergence The convergence of offline and online is evident: on the one hand traditional retailers are promoting online offering as an extra retail channel, as well as a way to improve the service currently offered: for instance, Burberry offers iPads in-store for users to see what is available but not in stock. On the other hand, online retailers are also introducing offline presence. ASOS partnered with a number of high street retailer chains as well as small merchants to provide product delivery and pick-up points. Online sites are opening stores to further promote their offering. Everlane launched a pop-up Christmas store where users are offered extra personalisation features, while Trunk Club offers a luxury tailoring service to its members through their permanent showroom. Over time there will be deeper integration of the two channels: already 69% of recipients in a recent Nielsen study claimed the Internet is important in the decision-making process when purchasing new products offline 26 . Furthermore, apparel is the second most popular category for “showrooming” – examining the item in a brick and mortar store, but shopping online to find purchase the item at a lower price. We believe that omnichannel retail, where users view and shop online and offline, will be a major trend – if before pure-play online was seen as efficient, providing access across several channels is now becoming critical. 23 Source: Financial Times, 21 February 2011 24 Source: ASOS 2012 Results presentation 25 Source: Alt Assets, December 2012 26 Source: Nielsen Global Survey of New Product Purchase Sentiment, Q3 2012; Note: based on respondents with online access only; new products are defined as any product not purchased in the past
  • 14. GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT? 13 GP Bullhound LLP EX H I B I T 10 – CA T E G O R I E S O F IT E M S PU R C H A S E D V I A “SH O W R O O M I N G ” Source: ComScore, January 2013 Note: represents percentage of men / women who purchase the items via “showrooming” – or browsing in shops and searching for the best price and purchasing online 8% 18% 21% 22% 26% 39% 72% 10% 15% 29% 28% 29% 47% 56% Other Jewellery & watches Toys Appliances Books Apparel, clothing & accessories Consumer electronics %of women %of men
  • 15. GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT? 14 GP Bullhound LLP MODEL BEHAVIOUR Monetising Discovery Product discovery in fashion is more complex than in other verticals. Price comparison, text search and consumer reviews are less relevant: firstly, product taxonomy is not as well developed as in other sectors, and secondly, users relate much more with the brand itself than the product independently. There has been much experimentation in the last few years to differentiate from other numerous online retailers and enable users to discover relevant items:  Curated approach: where users follow stylists or celebrities to find new items (such as Send the Trend, Stylistpick, ShoeDazzle, Outfittery) – highly relevant for the fashion vertical, but may be more difficult to scale as there are only so many customers each stylist can serve. The consumer values the human touch in the process, and loses interest if the process starts to feel automated;  Personalised / algorithm based method: where users’ selections are analysed for new suggestions – similar to that of Last.fm in the music industry (such as Dressipi, Lyst) – classification and taxonomy of products in the fashion vertical make this difficult as a single tool to use, but over time this could be viable, particularly as it is combined with social graph data;  Social: where users share their fashion items with other users, predominantly through photos and other rich media (for instance Polyvore, Chicisimo, Go Try It On, Pose, Kaleidoscope, StyledOn) – has been shown to be highly engaging, but amongst a younger audience that does not necessarily have the spending power. Furthermore, a user may share or like certain products online, but may not necessarily buy. As a result monetisation has not been clear cut;  Visual search: impressive image recognition players like Snap Fashion enable users to search for items by taking photos on the app. While it is still fairly early stage in monetisation, it has the potential to revolutionise the user experience, as Shazam once did for music discovery. The models above vary in terms of user engagement and monetisation – for instance, social content sites like Go Try It On are further away from transactions versus curated sites like Send the Trend. There will be some convergence to bridge the gap between user engagement, monetisation and scaling, driven by the type of audience targeted and products sold. For instance, through personalisation and targeting, StylistPick was able to increase conversion by 33% 27 . Outfittery, on the other hand, is able to offer high stylist involvement, particularly on the first purchase, as the average basket value is at €300. It can then use a more data driven approach in subsequent purchases as its algorithm based system learns more about the user. In all cases, we believe there needs to be an element of human touch: in the fashion industry users require strong curation of content and offering, which can not be automated. Subscription – Not Viable for Fickle Users Subscription-based models effective in digital content sectors (for example Spotify, Netflix) have been replicated in the e-commerce sector with significant investment to date: over $65m raised for ShoeDazzle alone. While the model provides better revenue stream visibility, customer churn is an issue, particularly driven by increasing competition and the difficult task of sourcing relevant, highly sought after products every month. Furthermore, making the customer economics work is difficult due to higher delivery and return costs in comparison to those in the digital content sector. 27 Source: Econsultancy, 14 December 2012
  • 16. GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT? 15 GP Bullhound LLP Several sites that were previously subscription based, have pivoted the model to more traditional e-commerce offering – for instance, Stylistpick and Birchbox. Similarly, Bag Borrow or Steal – originally a subscription based rental service, is introducing a pay-as-you-go model and a standard e-commerce / outnet offering. Other models, such as Outfittery and Trunk Club, provide a more flexible subscription plan, where users are still contacted on a regular basis by the stylists to put together their preferred outfits. The users then pay only for the clothes they keep upon delivery. High average basket value ensures that the personalised service, which reduces user churn and returns, can be recouped within the first few orders. The main differentiation is the “pull” approach of the stylist, where the user requests the items to be sent, rather than the “push” approach, where products are sent on a regular basis. EX H I B I T 11 – CL A S S I F I C A T I O N O F SU B S C R I P T I O N BU S I N E S S E S Source: Company information; GP Bullhound analysis Luxury – No Longer Members Only Initially apparel labels were enticed to the online channel by the prospect of shifting unsold stock in a trusted high-end shopping space. The private sales model in particular, pioneered by Vente-Privée, experienced tremendous scalability in contrast to the standard outlet model due to: 1) Quick inventory turn-over through flash sales attracting premium brands; 2) Private membership and limited time sales offering brand protection from exposure in search results; 3) Exclusive membership model as an effective marketing tool for attracting loyal customers; 4) High-end brands more comfortable with the private premium shopping environment to conduct sales on the site. EX H I B I T 12 – VE N T E -PR I V É E A N D YOOX GR O S S RE V E N U E CO M P A R I S O N Source: Company information E-commerce Daily deals / Private sales Stylist Subscription VIP member / Loyalty fee Try then buy Rent Bag Borrow or Steal     Me Undies   Outfittery  Panty by Post    Shoedazzle      Stylemint / Jew elmint / Shoemint    Stylistpick    Trunk Club     Key  Current model  Prior model €0.0bn €0.2bn €0.4bn €0.6bn €0.8bn €1.0bn €1.2bn €1.4bn 2006A 2007A 2008A 2009A 2010A 2011A 2012A Yoox Vente Privée
  • 17. GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT? 16 GP Bullhound LLP The rapid growth of the private sales model has been strongly linked to the local idiosyncrasies: after over 10 years since founding, still around 80% of Vente-Privée’s sales are from France 28 , where there are relatively low return rates in contrast to other geographies (Vente-Privée’s return rates are below 5% versus 25% for YOOX’s). Local regulation, limiting the number of sales days in brick and mortar shops, also provides additional incentive to brands to sell their stock through online sales. In other geographies, the model has not been as effective. Despite over $240m investment and gross revenues of over $600m, Gilt has only just reached profitability on EBITDA basis 29 . The business has moved away from the private sales model to the flash sales concept like Fab.com – users do not need to subscribe to view the sales campaigns. Furthermore, the company has rapidly diversified into other verticals such as home ware, food and travel. In the UK, the private sales model has been successful for non-apparel verticals, such as homeware (Achica), as users are more tolerant of longer delivery times. One the other hand, the existing luxury apparel retailer, Net-a-Porter, has been able to offload excess stock via its outlet channel: Outnet.com. Luxury brands and high-end users are becoming more at ease with the online channel: last year online sales of personal luxury goods reached €6.2bn, growing three-times faster than the total personal luxury goods market, and are expected to reach €15bn by 2016 30 . It is estimated that 98% of affluent consumers are shopping online 31 . As this trend continues, the member-only private sales model becomes less relevant, and other models are starting to have strong traction, such as marketplaces in apparel (Farfetch, The Real Real) and other luxury sectors (1stdibs). Furthermore, we are seeing the emergence of hyper-luxury offerings online: Moda Operandi allows their price-insensitive user base to pre-order collections straight from the runway. Collaborative Consumption – Return of Vintage eBay was a pioneer and dominant player in the P2P vintage clothing and accessories market, but other sites are disrupting this segment. Focus on vertical specialisation and creating a luxury environment for users has proven critical in high-end vintage retail. Sites such as Covetique, Vestiaire Collective, Videdressing, The Real Real, Byronesque, Vaunte, 1 st dibs, ensure reliable product authentication and high quality control to promote users trust, and streamlined logistics for the increasingly demanding customers. Poshmark focuses on the social element of collaborative consumption where users can view each other’s virtual closets and shop. ThredUP specialises in children’s clothing, where clothes are of resale quality as children grow out of them very quickly. Commissions vary depending on the logistical involvement of the online marketplace – for instance Shop Hers takes 18% commission but does not take on the production of site content, instead the users are responsible for creating listings and marketing the items to fellow users. Covetique, on the other hand takes over 37% commission, but the site takes the pieces in, photographs and checks for authenticity, making it easier and hassle-free for users to unload unwanted pieces. As users are becoming comfortable with “sharing” clothes online, the apparel rental market is also moving to the Internet channel, with Bag Borrow or Steal and Rent the Runway in the US and Wish Want Wear in the UK. Rent the Runway allows women to rent designed clothes and accessories at 10% of retail price (or from $50 to $200 for a four night loan). The business has over 3m members and 170 designer brands, and recently raised $20m funding led by Condé Nast Publications in November 2012, as well as $4m in March 2013 led by American Express and Novel TMT Ventures 32 . This online rental model requires more complex inventory 28 Source: Bloomberg.com, 29 January 2013 29 Source: Techcrunch.com, 9 December 2012 30 Source: McKinsey & Co, 2012 31 Source: Luxury Society 29 Jan 2013 32 Source: Techcrunch, 11 March 2013
  • 18. GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT? 17 GP Bullhound LLP management and effective offering diversification to maximise orders per user or reduce working capital requirement, but is viable as users want to recreate red carpet glamour. Another trend in collaborative consumption is design crowdsourcing (for instance ModCloth has launched this buyer programme). While this offering is useful for understanding customer behaviour on the site, we believe it is a not a scalable model as users expect short delivery times, particularly for spontaneous purchases. Moreover, except for the few true fashionistas, the majority prefer to have the products ready and curated in a certain way that fits their lifestyle, rather than having to design them.
  • 19. GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT? 18 GP Bullhound LLP THE FEEDBACK LOOP Stock Cycle Management Inventory management is a critical factor for online retail in most sectors, but presents added complexity for the apparel vertical in unsold stock or returns:  Fashion trends are difficult to project, unlike other product verticals where new product design is driven by performance and feature improvements (for example electronics);  Several seasons per year means that the retailers need to manage different cycles of stock, particularly when their audience is sensitive to how old the stock is;  Quality of product, such as the cut, texture of fabric and colour are difficult to convey without physically touching or trying on the item;  Different sizing standards across apparel labels, styles and geographies. A number of business models are addressing these problems through compiling and analysing user, stock and market data to aid retailers who are selling via the online channel. Big Data: Unravelling User Behaviour and Market Trends Several of the new generation discovery sites (see Monetising Discovery Section) collect their users’ data to provide insights to brands and retailers. There is some way to go before these models are fully scaled and monetised. Complexities arise particularly in the fashion apparel segment, where product taxonomy needs to be created from scratch. For social data, it is especially difficult to monetise, as those who are more active in sharing their selections are not necessarily the buyers. Furthermore, many online retailers already have a formidable amount of data available from their existing users – the question remains whether these databases can really compete. Other sites are assessing the data available on the Internet – for instance fashion specific, EDITD, Fashionbi, as well as general social analytics companies like Social Bakers. EDITD is able to collect and analyse data from apparel retailer sites, social media, runways and newsletters to deliver fashion analytics to retailers, who are becoming increasingly mechanised in their product buying and design. While the use of data will continue to grow and evolve, the human touch is still fundamental to successful online retail. Retailers still heavily rely on strong buying teams that understand their customers: for example Nasty Gal buys only limited runs so as not to get stuck with stock that does not move, and sells 93% of its inventory at full price in an industry that usually marks down a third of all styles 33 . Nevertheless, we believe that data analytics will revolutionise the industry across retailers of all price ranges. Virtual Fitting Rooms One of the key difficulties facing online apparel retailers is the high rate of return of items: in the UK it is estimated that 60% of consumers order multiple sizes and almost one in three clothing purchases made online are returned in response to the UK’s lack of standard sizing 34 . Return rates vary depending on type of product and geography – ASOS reports returns of around 30%, it is closer to 50% for Zalando in Germany 35 . Estimated costs of returns include the following in addition to the postage and package fees:  Double visa costs: if the item is shipped from a different jurisdiction and there are import costs;  Product discount: garments generally take over a month to be returned, resulting in the item being resold out of season at a discount, resulting in an average value depreciation of 50%; 33 Source: Forbes, 28 June 2012 34 Source: Kelkoo, July 2011 35 Source: Kinnevik 2012 annual results
  • 20. GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT? 19 GP Bullhound LLP  Customer experience: users who are not satisfied with the delivered item are less likely to return to the site, reducing repeat purchase rates. In addition to returns, users are reluctant to make purchases online at all as they are unable to try on the item. According to an Internet shoppers' survey commissioned by Fits.me, 32% of users hesitate when buying clothes online as they are unsure what size fits them best, and a further 30% as they are unable to try before buying 36 . EX H I B I T 13 – RE A S O N S CU S T O M E R S HE S I T A T E W H E N BU Y I N G CL O T H E S ON L I N E Source: Internet Shoppers Survey, commissioned by Fits.me, July 2011 Several virtual fitting room solutions aim to reduce returns and improve conversion through: 1) Outfit configurations: software to superimpose outfits on models in order to better display the product for users while minimising production costs (such as My Virtual Model / Mimicme, Looklet). The segment is already seeing signs of monetisation, as online retail businesses are looking to minimise the costs of displaying their growing apparel ranges online; 2) Augmented reality solutions: aimed to show the product on a person through overlaying the item on their image. Agencies such as Holition have developed sophisticated online applications to engage the user and drive purchase conversion. For instance, when Holition worked with the Swatch Group watch brand Tissot to enable users to try on a virtual watch from the window in Selfridges, the revenues for the department store’s boutique increased by 85% during the course of the two week activity 37 ; 36 Source: Fits.me commissioned Internet Survey, July 2011 37 Source: Company information 6% 6% 10% 30% 32% 16% Too difficult to shop on a mobile device Slow shopping times Difficultly of return process Unable to try before buying Unsure what size fits best Shipping fees too high
  • 21. GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT? 20 GP Bullhound LLP EX H I B I T 14 – IL L U S T R A T I O N O F HO L I T I O N ’S AU G M E N T E D RE A L I T Y SO L U T I O N F O R TI S S O T Source: Holition company website, May 2013 3) Size recommendations engines: based on comparison of sizing specifications given by different brands, to give more guidance to users that are purchasing items from new brands (Truefit, Clotheshorse). This is not item specific, so does not take into consideration the size variation within brand collections, but is easiest to scale and implement; 4) Style specific sizing guidance: provides guidance for specific styles but either collecting measurements from the customer directly (the user inputs their measurements), for instance Fits.me uses a 3D robot to show the garment fit to the user, or comparing sizes of items (the user inputs the measurements of a previous garment they have purchased), such as Virtusize. The free returns standard that has been set by the apparel industry is difficult to reverse (62% of UK retailers offer free postage and returns 38 ). The challenge with the majority of virtual data room services is to encourage users to commit time to creating their virtual fitting room profile. In order for this sector to take off, online retailers need to provide an incentive for their users to provide additional data for the virtual fitting room solution. On the other hand, online retailers themselves may be able to implement an in-house size recommendation solution based on the returns data compiled from their regular customers, bypassing third party service providers. As a result, we believe this sector will take time to develop and will be dependent on the partnerships between retailers and the service providers. 38 Source: Source: Kelkoo, July 2011
  • 22. GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT? 21 GP Bullhound LLP INVESTMENT AND ACQUISITION DYNAMICS Growing Investment in New Business Models – Is there a bubble? The last few years have seen an explosion of deal activity: over half of online fashion M&A by volume and close to half of private placements by both volume and value have been announced or closed in the last twelve months. While the online fashion sector is clearly hot, we hesitate to call it a bubble: 1) For deals where transaction multiples are available valuations have been modest, typically at 1x to 2x LTM gross revenues, reflecting the margin profile of retail businesses; 2) Capital has been drawn to new and more innovative business models, showing that the sector remains in a healthy phase of development; 3) M&A activity has been dominated by bolt-on acquisitions and it is only in the last year or so that there has been consolidation between online fashion peers, which indicates the sector has plenty of time left to run. EX H I B I T 15 – VO L U M E O F PR I V A T E PL A C E M E N T S BY TA R G E T TY P E Source: Capital IQ; GP Bullhound analysis, YTD 2013 as at 30 April 2013 Note: as per date of announcement Investment Shifting to Vertical Specialists and Marketplaces Private and flash sales sites put online fashion on the map, but in recent years, like the daily deals and discount sector, have suffered from low barriers to entry, creating intense competition, depressing margins and making it hard to differentiate. Players such as Gilt Groupe and Vente-Privée, which dominate the private sales space in their respective markets, are the exception rather than the rule. Investors are looking for strong brands which will engage consumers and create a willingness to pay. Consequently they are continuing to invest heavily in vertical specialist models, which have more specific offerings, differentiated from incumbents like ASOS and Net-a-Porter. B2C and C2C marketplaces are of interest due to low inventory risk business models, although to-date these have comprised a relatively small slice of financing activity. Investors are likely to find C2C models, which connect buyers and sellers of used and new fashion item, particularly exciting (InstantLuxe – $2.6m raise in April 2013, Covetique – $20m raise in November 2012, and ThredUP – $14.5m raise in October 2012). 14 36 62 101 16 0 20 40 60 80 100 120 2009 2010 2011 2012 2013YTD Social discovery Online label / tailored Personalised discovery Unique curated discovery Private / flash sales Multi-brand e-commerce Vertical specialists Marketplaces
  • 23. GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT? 22 GP Bullhound LLP EX H I B I T 16 – VO L U M E O F M&A DE A L S BY TA R G E T TY P E Source: Capital IQ; GP Bullhound analysis, YTD 2013 as at 30 April 2013 Note: as per date of announcement Exit Predictions Given the high level of financing activity seen over the last few years compared to M&A activity, we believe the online fashion deal market still has a long way to run. Key trends include: 1) Online multi-brand stores: a significant number of recent exits have been by traditional department store-style players, which raised funding at the start of or before the online fashion wave – PriceMinister and Stylife Corporation to Rakuten, Magaseek to NTT Docomo and Mecox Lane to Sina Corp; 2) Cross-category / vertical specialists: attractive targets typically as bolt-on acquisitions for larger online fashion or e-commerce players, with Fab.com acquiring FashionStake, Amazon buying Quidsi and Zappos, N Brown Group buying Figleaves.com, and Kenkou Corporation acquiring Angeliebe, reaping cross-selling and logistics synergies; 3) Premium / Luxury: fashion is one of the first luxury sectors migrating online, with players like Matches.com and The Real Real having strong potential exit credentials, and Best Secret received €200m from AXA Private Equity for a majority stake; 4) Marketplaces: rapidly expanding models that have received significant investment to date are likely to make attractive acquisition targets – already some strategic investment is taking place (ASOS invested in Covetique, Condé Nast in Farfetch); 5) Online data: this segment is still in early stages of development, but we see it as a very significant niche as fashion buyers and designers become more analytical in their approach; 6) Pure online labels: the new wave of vertically integrated online labels such as Everlane will become highly attractive for large brand acquirers such as PPR, looking to introduce new business models into their portfolios; 7) Fashion tech: with social and mobile becoming key in driving user engagement, companies that have proven technology are sought after (for instance Etsy acquisition of Mixel); 8) Buyers from emerging markets: strong interest to bring in Western brands to emerging markets where consumer spending is on the increase – over 30% of online fashion M&A has been driven by Asian buyers; Japanese Rakuten, for instance, has both strengthened its domestic footprint and expanded abroad via three online fashion deals in the last twelve months; 4 9 8 25 12 0 5 10 15 20 25 30 2009 2010 2011 2012 2013YTD Other Unique Curated Discovery Online label / tailored Social Discovery Marketplaces Private / Flash Sales Multi-brand e-commerce Vertical Specialists
  • 24. GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT? 23 GP Bullhound LLP 9) Traditional retailers / retail enablers: seeking to shift their business online or acquire online distribution channels – Net-A-Porter by Compagnie Financière Richemont, HauteLook by Nordstrom and Brands4Friends by Tengelmann. Traditional non-apparel retailers are likely to look into this segment for growth – we expect supermarkets and department stores to be acquisitive. Other potential acquirers could be service providers (for instance American Express investment in Warby Parker and Rent The Runway); 10) Media players: with growing traction of inventory free models, such as marketplaces and fashion-specific lead generation players, media companies can gain an additional channel to monetise their existing audience (for example Condé Nast investment in Farfetch, Rent The Runway and Monoqi, Naspers’ acquisition of Markafoni).
  • 25. GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT? 24 GP Bullhound LLP SELECTED COMPANY PROFILES Multi-brand retailers Atelier-To-Go (UK) Founded in 2012, Atelier-to-go provides users with a highly edited selection of the best mid-high end contemporary designers. The site is presented as an online magazine through which the users can purchase items. The company produces all of its editorial content and fashion features, both in-house as well as through contributing editors and stylists from high end glossy magazines such as Vogue and Harper’s Bazaar. Meninvest (France) Founded in 2010, Meninvest has more than 2m unique visitors per month on its editorial and e- commerce online destinations. The Group’s flagship online store, Menlook, distributed apparel for men across more than 80 countries. Meninvest acquired oki-ni.com, UK-based online menswear retailer. The company has raised over $18m from 123 Venture, AXA Private Equity, Orkos Capital and Partech International. Net-a-porter (UK) Founded in 2000, Net-a-Porter is the world’s premier online luxury fashion retailer, viewed by over 2.5m women each month. Net-a-Porter pioneered magazine styled design of the website that users found particularly enticing, setting the trend for content-concentrated approach prevalent with apparel e-commerce today. Acquired by Compagnie Financière Richemont in April 2010 for an undisclosed amount. Zalando (Germany) Founded in 2008, Zalando initially specialised in selling shoes and has since expanded into clothing and other fashion and lifestyle products online. The company has raised undisclosed funding from DST Global, Emesco, Holtzbrinck Ventures, Investment Kinnevik, J.P. Morgan Asset Management, Quadrant Capital Advisors, Rocket Internet and Tengelmann Ventures.
  • 26. GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT? 25 GP Bullhound LLP Private Sales Achica (UK) Founded in 2009, Achica is the leading members-only luxury lifestyle store, offering 72 hour sales campaigns in furniture, furnishings, kitchenware, fashion accessories, children’s wear and other categories. The company has raised undisclosed funding from Balderton Capital and DFJ Esprit. Sportpursuit (UK) Founded in 2011, Sportpursuit is the UK’s leading sport flash sales site, selling best sports and outdoor brands at up to 70% off RRP. In 2012 the site won New e-Retailer of the Year Award at the e-Commerce Awards for Excellence. The company raised over $2m from DFJ Esprit in May 2012. Vente-Privée (France) Founded in 2001, Vente-Privée is the pioneer of the online private sales model in apparel. The company has worked with over 1,450 brands to provide discounts to its user base of up to 70%. The business generated gross revenues of €1.3bn in 2012. In June 2007, Summit Partners acquired a minority stake of 20% in the company at a valuation exceeding €800m. Unique curated content Joyus (US) Founded in 2011, Joyus is an online video platform that helps its users discover new products and brands through short demonstrations. Each clip shows a single product and are launched at a rate of 2-3 per day. Categories covered include fashion, beauty, home, lifestyle and food (through acquisition of Foodzie). The company has raised c.$20m from Accel Management, Harrison Metal Capital, InterWest Partners, Time Warner Investments.
  • 27. GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT? 26 GP Bullhound LLP B2C Marketplaces Boticca (UK) Founded in 2010, Boticca is an online marketplace for unique jewellery and fashion accessories by top emerging designers from around the world. The boutique aggregates designers from 40 different countries. The company has raised over $2m from DG Incubation and Isai Gestion. Farfetch (UK) Founded in 2008, Farfetch is an online marketplace for independent apparel boutiques. The site does not hold inventory but provides selling and payment services for 250 boutiques to 150,000 customers in 140 countries, spending on average $680 per order. The company’s annual run- rate is $129m and growing at 150% year-on-year. The company has raised over $23m from Condé Nast, Advent Venture Partners, e-ventures, Index Ventures. Not on the High Street (UK) Founded in 2005, Not on the High Street is an online marketplace of over 50,000 gifts and unique products from 3,000 creative small businesses around the UK. The company has raised c.$30m from Fidelity Growth Partners, Greylock Partners, Index Ventures, Venrex Investment Management and Spark Ventures. Rent the Runway (US) Founded in 2009, Rent the Runway is a website that rents out high-end clothing and accessories to consumers for a few days at a time. The site exposes its member base to new designers and products, where consumers are directed to brand and retailer websites where they can purchase the items. The company has raised over $55m from 2020 Ventures, Condé Nast, American Express, Bain Capital Ventures, Highland Capital, KPCB, Novel TMT Ventures. Wish Want Wear (UK) Founded in 2012, Wish Want Wear is an online clothes rental site, where users can rent out designer dresses and other fashion items for four days at a fraction of the actual cost. The site currently offers 300-350 styles and sends two different sizes of the dress in case one size does not fit.
  • 28. GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT? 27 GP Bullhound LLP C2C Marketplaces Covetique (UK) Founded in 2011, Covetique resells pre-owned luxury fashion pieces at accessible discounted prices. Its products include items from Alexander McQueen, Prada, Chanel and Gucci. The company arranges for items for sale to be picked up, photographed for the site and packaged for delivery to the buyer, ensuring high quality. The online personal wardrobe function allows users to follow others and be notified of new items listed on the site. In November 2012, ASOS invested an undisclosed amount for 30% stake in the company. Vestiaire Collective (France) Founded in 2009, Vestiaire Collective is an online platform for pre-owned luxury fashion items. The site has over 1.2m users as part of its online fashion community. The team requests pictures of the product to agree on the price with the seller, after which the item is collected and checked for quality control. In March 2012 the site launched in the UK. The company has raised over $13m from Balderton Capital and Ventech. Videdressing (France) Founded in 2009, Videdressing is a social marketplace for fashion lovers who buy and sell their previously owned clothing and fashion accessories, with over 2m visits per month and around 500, 000 members. Videdressing is the only C2C site to offer a money back guarantee and thereby provide their customers with a level of service similar to what they would encounter on a traditional B2C fashion e-commerce site. The company has raised over $5m from DN Capital Limited, Earlybird Venture Capital, Generis Capital Partners and Piton Capital. The Real Real (US) Founded in 2011, The Real Real is a premier online luxury resale store, selling authenticated pre-owned brands. Members can pay an additional fee to get exclusive access to the sales. The company has raised over $14m from Canaan Partners, e-ventures, Greycroft Partners, InterWest Partners, Novel TMT Ventures, Panarea Capital, Expansion VC and 2020 Ventures.
  • 29. GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT? 28 GP Bullhound LLP Verticals Alex and Alexa (UK) Founded in 2007, Alex and Alexa is an online store specialising in high-end children’s clothing, toys and sportswear from 200 brands including prestigious heritage fashion labels such as Burberry, Chloé, Fendi and Dolce & Gabbana, as well as niche labels sourced from all over the world, such as Finger In The Nose and Muchacha. The company has raised undisclosed funding from MMC Ventures and Tiger Global. SoJeans (France) Founded in 2010, SoJeans is an online retailer specialising in jeans, offering more than 1,200 models from 75 brands, stocking all sizes. The company offers free shipping, fitting at home and returns. Surfdome (UK) Founded in 2006, Surfdome is an online retailer of lifestyle, fashion, outdoor and sports brands. The company offers over 750 well-known brands, covering men’s, women’s and children’s clothing and accessories, including Hunter, Superdry, Vans, The North Face. The website won the 2011 Shopzilla’s Circle of Excellence award for top customer satisfaction. In 2013, Surfdome was the fastest growing Facebook community retailer in the UK with 513% growth in likes (Tamar Brand Love Report, 2013). Warby Parker (US) Founded in 2010, Warby Parker sells prescription eyewear online and through its showrooms. The company has crafted 27 limited run styles, plus one monocle aiming to provide more affordable eyewear. Warby Parker has partnered with non-profit organisations to ensure that for every pair of glasses sold, a pair is distributed to someone unable to afford prescription eyewear. The company has raised over $56m from American Express, General Catalyst, Lerer Ventures, Menlo Ventures, Spark Capital, Thrive Capital, Tiger Global, First Round Capital and SV Angel.
  • 30. GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT? 29 GP Bullhound LLP Online label / tailored Cuyana (US) Founded in 2011, Cuyana works with local craftsmen in Ecuador, Peru, India, Argentina, Japan and Mexico to bring apparel items made from premium textiles and metal materials. Each piece is intended to encompass the country’s culture, heritage and its people. Cuyana also supports the local community by donating and percentage of its profits to charity Water. Cuyana has received undisclosed funding from Canaan Partners. Everlane (US) Founded in 2010, Everlane sells online its own selection of apparel items. The pieces are created in-house by a small team of designers, who source the fabrics from around the world and seek out the best factories to product the items. Through bypassing any middlemen, offline stores and retail partners, Everlane aims to offer a highly competitive price for its products. The company has received over $1m funding from Betaworks, KPCB, Lerer Ventures and SV Angel. Spreadshirt (Germany) Founded in 2001, Spreadshirt is an online personalised apparel platform. Users can print their own design on over 100 different articles of clothing. Users can also create their own Spreadshirt shops to sell their designs. There are more than 400,000 Spreadshirt shops open. The company has raised over $12m funding from Accel Management, Kennet Partners and Kreos Capital. Wool and the Gang (UK) Founded in 2008, Wool and the Gang is an online DIY fashion brand, offering knitting kits as well as ready to wear knitted products. The company sources its yarn from Peru, where it also recruits local women to knit the ready to wear items. Wool and the Gang organises knitting events and has an expanding online community of knitters.
  • 31. GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT? 30 GP Bullhound LLP Personalisation, Curation & Social Discovery Chicisimo (Spain) Founded in 2010, Chicisimo is an online fashion community, where users share their pictures of various outfits and get inspiration about what items work well with others. The site aims to collect data on the fashion industry from its user base, similar to that of Last.fm. Chicisimo is also working with brands directly to create branded profiles on the site. The company has raised over $1.4m from investors including VitaminaK. Dressipi (UK) Founded in 2009, Dressipi is an online personal recommendation engine. The site has several in-house stylists that suggest various items of clothing for the users. Users input their statistics and answer quiz questions so that the suggestions are closer to their tastes and preferences. The company has integrated various known fashion brands including Boden and BrandAlley, which use its recommendation service for its own shoppers. Lyst (UK) Founded in 2010, Lyst is an online personalised fashion brand aggregator. Lyst sends recommendations and updates on brand collections via email, personalised for brand selection of the user and behavioural data on the site. Lyst aggregates inventory of online and offline retailers, such as department stores, boutiques and brand stores, taking commission for each purchase. The company has raised over $5m from Accel Management, DFJ Esprit, Venrex Investment Management. Outfittery (Germany) Founded in 2012, Outfittery is an online men’s stylist platform. Users discuss their preferences with a stylist on the phone to be recommended a selection of fashion items. The push subscription model means that the items are delivered after user confirmation and can be paid for at delivery or returned. The company has raised undisclosed funding from High-Tech Gründerfonds Management, Holtzbrinck Ventures, IBB Beteiligungsgesellschaft, Mangrove Capital, RI Digital Ventures.
  • 32. GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT? 31 GP Bullhound LLP Other EDITD (UK) Founded in 2009, EDITD collects trend-forecasting market intelligence for the fashion sector, from sources including online apparel retailers, consumer intelligence from social media, runway data, and newsletters. The data is aimed to help retailers on assortment, price points, competitive positioning in real time, as well as helping financial investors and consultants in analysis of fashion businesses. The company has raised c.$1.8m funding from Atlas Ventures, High Line Venture Partners, Index Ventures and Seedcamp. Fits.me (UK) Founded in 2010, Fits.me is an online fitting room SaaS solution for retailers, including Otto, Boden, Adidas. The service enables users to try the clothes on virtually through the site before purchasing, to ensure that the fit is optimised and returns are lowered. The company uses highly sensitive robot technology to measure the dimensions of clothing items, which are then compared to the size metrics entered by the user to create an image of how the item would fit in real life. The company has raised over $10m funding from AS SmartCap, Conor Venture Partners, Entrepreneurs Fund Management, Estonian Development Fund and Webmedia Group. Holition (UK) Founded in 2008, Holition provides augmented reality solutions to the retail sector. The company has worked with leading retailers such as De Beers, Tissot, TAG Heuer, Dunhill and Georg Jensen, to develop virtual 3D imaging applications for users to try on apparel items online at home or within a store. Snap Fashion (UK) Founded in 2012, Snap Fashion is a fashion search engine that uses images, taken on the mobile app, to search for matching items of clothing. The company’s data base includes items from over 100 major retailers, such as Topshop, Gap, Jigsaw, and online retailers, such as Net- a-Porter, ASOS, MyWardrobe. The app also allows users to share choices and purchases with friends and create tailor-made personal wishlists and giftlists. The company has raised undisclosed funding from Venrex Investment Management. Virtusize (Sweden) Founded in 2011, Virtusize is an online virtual fitting room solution that helps users assess their correct apparel size, by comparing the item measurements with the metrics of another item specified as a good fit by the user. Virtusize has consumers in more than 100 countries and is available for 25,000 garments or 150,000 SKUs. The company has raised undisclosed funding from Investment AB Öresund.
  • 33. GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT? GP Bullhound LLP DISCLAIMER No information set out or referred to in this research report shall form the basis of any contract. The issue of this research report shall not be deemed to be any form of binding offer or commitment on the part of GP Bullhound LLP. This research report is provided for use by the intended recipient for information purposes only. It is prepared on the basis that the recipients are sophisticated investors with a high degree of financial sophistication and knowledge. This research report and any of its information is not intended for use by private or retail investors in the UK or any other jurisdiction. You, as the recipient of this research report, acknowledge and agree that no person has nor is held out as having any authority to give any statement, warranty, representation, or undertaking on behalf of GP Bullhound LLP in connection with the contents of this research report. Although the information contained in this research report has been prepared in good faith, no representation or warranty, express or implied, is or will be made and no responsibility or liability is or will be accepted by GP Bullhound LLP. In particular, but without prejudice to the generality of the foregoing, no representation or warranty is given as to the accuracy, completeness or reasonableness of any projections, targets, estimates or forecasts contained in this research report or in such other written or oral information that may be provided by GP Bullhound LLP. The information in this research report may be subject to change at any time without notice. GP Bullhound LLP is under no obligation to provide you with any such updated information. All liability is expressly excluded to the fullest extent permitted by law. Without prejudice to the generality of the foregoing, no party shall have any claim for innocent or negligent misrepresentation based upon any statement in this research report or any representation made in relation thereto. Liability (if it would otherwise but for this paragraph have arisen) for death or personal injury caused by the negligence (as defined in Section 1 of the Unfair Contracts Terms Act 1977) of GP Bullhound LLP, or any of its respective affiliates, agents or employees, is not hereby excluded nor is damage caused by their fraud or fraudulent misrepresentation. This research report should not be construed in any circumstances as an offer to sell or solicitation of any offer to buy any security or other financial instrument, nor shall they, or the fact of the distribution, form the basis of, or be relied upon in connection with, any contract relating to such action. The information contained in this research report has no regard for the specific investment objectives, financial situation or needs of any specific entity and is not a personal recommendation to anyone. Persons reading this research report should make their own investment decisions based upon their own financial objectives and financial resources and, if in any doubt, should seek advice from an investment advisor. Past performance of securities is not necessarily a guide to future performance and the value of securities may fall as well as rise. In particular, investments in the technology sector can involve a high degree of risk and investors may not get back the full amount invested. The information contained in this research report is based on materials and sources that are believed to be reliable; however, they have not been independently verified and are not guaranteed as being accurate. The information contained in this research report is not intended to be a complete statement or summary of any securities, markets, reports or developments referred to herein. No representation or warranty, either express or implied, is made or accepted by GP Bullhound LLP, its members, directors, officers, employees, agents or associated undertakings in relation to the accuracy, completeness or reliability of the information in this research report nor should it be relied upon as such. This research report may contain forward-looking statements, which involve risks and uncertainties. Forward-looking information is provided for illustrative purposes only and is not intended to serve as, and must not be relied upon as a guarantee, an assurance, a prediction or a definitive statement of fact or probability. Actual events and circumstances are difficult or impossible to predict and may differ from assumptions. Any and all opinions expressed are current opinions as of the date appearing on the documents included in this research report. Any and all opinions expressed are subject to change without notice and GP Bullhound LLP is under no obligation to update the information contained in this research report. The information contained in this research report should not be relied upon as being an independent or impartial view of the subject matter and for the purposes of the rules and guidance of the Financial Conduct Authority (“the FCA”) this research report is a marketing communication and a financial promotion. Accordingly, its contents have not been prepared in accordance with legal requirements designed to promote the independence of investment research and it is not subject to any prohibition on dealing ahead of the dissemination of investment research. The individuals who prepared the information contained in this research report may be involved in providing other financial services to the company or companies referenced in this research report or to other companies who might be said to be competitors of the company or companies referenced in this research report. As a result, both GP Bullhound LLP and the individual members, directors, officers and/or employees who prepared the information contained in this research report may have responsibilities that conflict with the interests of the persons who access this research report. GP Bullhound LLP and/or connected persons may, from time to time, have positions in, make a market in and/or effect transactions in any investment or related investment mentioned in this research report and may provide financial services to the issuers of such investments. The information contained in this research report or any copy of part thereof should not be accessed by a person in any jurisdictions where its access may be restricted by law and persons into whose possession the information in this research report comes should inform themselves about, and observe, any such restrictions. Access of the information contained in this research report in any such jurisdictions may constitute a violation of UK or US securities law, or the law of any such other jurisdictions. Neither the whole nor any part of the information contained in this research report may be duplicated in any form or by any means. Neither should the information contained in this research report, or any part thereof, be redistributed or disclosed to anyone without the prior consent of GP Bullhound LLP. GP Bullhound LLP and/or its associated undertakings may from time-to-time provide investment advice or other services to, or solicit such business from, any of the companies referred to in the information contained in this research report. Accordingly, information may be available to GP Bullhound LLP that is not reflected in this material and GP Bullhound LLP may have acted upon or used the information prior to or immediately following its publication. In addition, GP Bullhound LLP, the members, directors, officers and/or employees thereof and/or any connected persons may have an interest in the securities, warrants, futures, options, derivatives or other financial instrument of any of the companies referred to in this research report and may from time-to-time add or dispose of such interests. GP Bullhound LLP is a limited liability partnership registered in England and Wales, registered number OC352636, and is authorised and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Any reference to a partner in relation to GP Bullhound LLP is to a member of GP Bullhound LLP or an employee with equivalent standing and qualifications. A list of the members of GP Bullhound LLP is available for inspection at its registered office, 52 Jermyn Street, London SW1Y 6LX. In the last twelve months, GP Bullhound LLP is or has been engaged as an advisor to and received compensation from the following companies mentioned in this report: AlexandAlexa, Sunglasses Shop (p.11). For US Persons: This research report is distributed to U.S. persons by GP Bullhound Inc. a broker-dealer registered with the SEC and a member of the FINRA. GP Bullhound Inc. is an affiliate of GP Bullhound LLP. This research report does not provide personalized advice or recommendations of any kind. All investments bear certain material risks that should be considered in consultation with an investors financial, legal and tax advisors. None of GP Bullhound Inc.’s staff have been involved in the writing of this report.
  • 34. GP BULLHOUND ONLINE FASHION – WHICH BUSINESSES WILL MAKE THE CUT? GP Bullhound LLP THE GP BULLHOUND BANKING TEAM GP Bullhound is a research-centric investment bank headquartered in London. London 52 Jermyn Street London SW1Y 6LX Tel: +44 207 101 7560 Fax: +44 207 101 7561 Authorised and regulated by the FCA and PRA San Francisco 1 Maritime Plaza Suite 1620 San Francisco CA 94111 Tel: +1 (415) 986 0191 Fax: +1 (415) 986 0180 Member of FINRA Stockholm 5 Birger Jarlsgatan 111 45 Stockholm Tel: +46 8 545 07414 Fax: +46 8 545 07101 Appointed representation of GP Bullhound LLP Berlin 20 Oberwallstrasse 10117 Berlin Tel: +49 30 610 80 600 Fax: +49 306 108 060 29