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Hp.Mps Article.2009
1. HP MFPs SET STANDARD FOR COST CUTTING,
OFFICE EFFICIENCY
“When all our old leases expire and our HP MFP print infrastructure is fully
The TriZetto deployed in 2010, we expect to achieve cost efficiencies through lower
Group, Inc. lease, maintenance and supply expenses.”
—Dean Stanberry, associate vice president of workplace and procurement,
The TriZetto Group, Inc., Greenwood Village, Colo.
HP CUSTOMER
CASE STUDY: OBJECTIVE:
Enhance cost efficiency, simplify print infrastructure
HP MFPs, after device proliferation due to acquisition growth
Planet Partners,
PurchasEdge set APPROACH:
standard for Partner delivered managed print services
cost efficiency, standardizing on platform of HP
multifunction devices
environmental
benefits BUSINESS BENEFITS:
• Improve cost effectiveness with centralized
INDUSTRY: printing, electronic workflows
healthcare • Optimize print infrastructure
management
• Standardize on a single platform vs. 71 unique
models from eight manufacturers requiring 164
different print cartridges
Growth by acquisition over the past decade
• Reduce lease complexity from 10 agents to
catapulted The TriZetto Group, Inc., into a premier
single managed print service
healthcare management company, but also left it with
a disparate proliferation of print devices all over the
ENVIRONMENTAL BENEFITS: United States. In response, TriZetto engaged a local
• Replace older printers with ENERGY STAR® HP partner to provide managed print services
qualified HP Multifunction Printers (MFPs) standardizing on a platform of HP multifunction
• Reduce environmental impact through Planet devices. When the solution is fully implemented in
Partners print cartridge recycling 2010, TriZetto expects to benefit from an optimized
• Acquire free employee holiday gifts through print environment of fewer and more efficient, feature-
PurchasEdge Program rich and easily managed devices, as well as new cost
efficiencies.
“I was looking to increase cost efficiency by
narrowing the platform down to a standard,” explains
Dean Stanberry, TriZetto’s associate vice president of
workplace and procurement. “By standardizing on HP
multifunction devices, management is easier, we need
2. fewer supplies, it’s easier to implement print drivers ACQUISITION GROWTH CREATES
and office workflows are more efficient.” PLATFORM COMPLEXITY
On top of all this, TriZetto is able to reduce its TriZetto provides information technology solutions to
environmental impact through use of ENERGY STAR® healthcare payers, including national and regional
qualified HP Multifunction Printers (MFPs) and by health insurance plans and benefits administrators
recycling its print cartridges through HP Planet Partners that provide transaction services to self-insured
return and recycling program. Meanwhile, it amasses employer groups. The company’s broad array of
points toward free employee holiday gifts through the information technology offerings includes enterprise
HP PurchasEdge rewards program. and component software, hosting and business
process outsourcing, and consulting services. Since
going public in 1999, TriZetto has acquired eight firms
and today employs approximately 1,850 workers
throughout the United States. With each acquisition,
CUSTOMER SOLUTION AT A GLANCE
the company inherited a new set of equipment until it
Primary application Primary software found itself in 14 offices with 1 1 networked print
1
General office printing, software • HP Universal Print Driver devices consisting of 71 unique models from eight
engineering documents, electronic • HP Web Jetadmin different manufacturers. The equipment came
workflow through 10 different leasing agents spanning 38
Primary services separate lease schedules. Posing a challenge to
Primary hardware • Managed print services from supplies management, TriZetto stocked 164 different
• HP CM8050 Color Multifunction Staples print cartridges.
Printer with Edgeline Technology
• HP Planet Partners return and “We were the Smithsonian of printing—we seemed
• HP CM8060 Color Multifunction recycling program to have one of everything that had ever been built,”
Printer with Edgeline Technology
• HP PurchaseEdge Stanberry says with a laugh. “We had a multitude
• HP Color LaserJet CM6040 of printing platforms, funding mechanisms and
Multifunction Printer Primary supplies maintenance agreements. It all needed to be
• HP LaserJet M3035 Multifunction • HP LaserJet print cartridge simplified.”
Printer
TriZetto sent out requests for proposals to a variety of
• HP LaserJet M5035 Multifunction channel partners, spelling out its solution requirements:
Printer managed print services including installation, training,
maintenance, configuration and asset tracking; a
predictable monthly fee for devices, supplies and
maintenance; and the flexibility to reduce fleet size
3. without financial penalty. TriZetto also considered CM8050 Color MFP with Edgeline Technology and
information security and value-added services, looking an HP CM8060 Color MFP with Edgeline Technology,
ahead toward future content management initiatives. each with a high-capacity input tray. These are high-
performance devices placed where TriZetto executives
“Because we grew through acquisition, we had a lot of devices that were randomly and marketing staff need speed, volume capacity and
deployed; nearly every other office had a personal printer. The solution was to exceptionally high-quality output. TriZetto’s standard
consolidate and standardize on an HP platform.” office platform for centralized printing is the HP Color
Dean Stanberry, associate vice president of workplace and procurement, LaserJet CM6040 Multifunction Printer. These help
The TriZetto Group, Inc. maximize workgroup productivity, streamline
workflows and improve output quality. In areas where
a supplemental print device is needed, TriZetto uses
The final solution standardized on an HP platform.
the HP LaserJet M3035 Multifunction Printer and the
“TriZetto has been an HP customer since its inception,”
HP LaserJet M5035 Multifunction Printer. The latter
Stanberry explains. “We have HP single-function
brings large-format capacity up to 1 1x17, which
printers that go back to when the company went
TriZetto software developers like for process control
public. The devices are durable, reliable and they
diagrams, and Stanberry himself favors for floor plans
produce high-quality output.” HP also brought
and CAD drawings.
scalability and the breadth of portfolio offerings to
expand the solution with HP Universal Print Driver and “We have a variety of work functions at TriZetto—
potentially electronic content management. software development, leadership, corporate
functions,” Stanberry says. “We needed a general
THE SOLUTION: OPTIMIZED DEPLOYMENT purpose business platform that would meet different
OF HP MFPS types of needs while still providing consistency across
TriZetto’s HP solution consists of selected HP models the organization.”
targeted to particular work environments. In two highly
populated offices, the company employs an HP