SlideShare uma empresa Scribd logo

Quality Standards For Certification Programs

•Transferir como PPT, PDF•
•
M
Megan Denhardt

Whether you already offer a certification program or you're considering one, quality should be part of your thinking. A panel of experts will present strategies for meeting and maintaining best practices and improving your certification operations. Learn how industry standards can enable you to achieve high quality marks in all aspects of your program. Christine D. Niero, VP, professional certification and client development, Professional Testing Steven Schoolcraft, CSP, PE, CAE, examination director, Board of Certified Safety Professionals Aaron White, VP/general manager, First Point Resources Management and, executive director, Cardiovascular Credentialing International

TecnologiaNegócios
1 de 27
Delivering Quality in Certification Tuesday, August 18, 2009 12:45 – 2:00 PM Content Leaders: Christine D. Niero, PhD Vice President Professional Testing Steven Schoolcraft, CSP, PE, CAE Examination Director Board of Certified Safety Professionals Aaron White Vice President FirstPoint Management Resources Executive Director Cardiovascular Credentialing International Connecting Great Ideas and Great People www.asaecenter.org
Participant Demographics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Unique Purposes of Certification ,[object Object],[object Object],[object Object],[object Object]
Unique Purposes of Certification ,[object Object],[object Object]
Unique Purposes of Certification ,[object Object],[object Object],[object Object]
Best Practice ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Major Program Areas ,[object Object],[object Object],[object Object],[object Object],[object Object]
Major Program Areas ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Transitioning Practices to Delivering Quality through Management ,[object Object]
Quality Management ,[object Object],[object Object],[object Object],[object Object],[object Object]
Governance and Policy ,[object Object],[object Object],[object Object]
Governance and Policy ,[object Object],[object Object]
Management Systems ,[object Object],[object Object],[object Object]
Management Systems ,[object Object],[object Object],[object Object],[object Object]
Personnel – Volunteers ,[object Object],[object Object],[object Object],[object Object]
Personnel – Paid ,[object Object],[object Object],[object Object],[object Object],[object Object]
Planning and Integration of Program Elements ,[object Object],[object Object]
Planning and Integration of Program Elements ,[object Object],[object Object],[object Object]
Customer Service ,[object Object],[object Object],[object Object]
Customer Service ,[object Object],[object Object],[object Object]
Implementing Quality Management System ,[object Object],[object Object],[object Object],[object Object]
Resource Management ,[object Object],[object Object],[object Object]
Operations Efficiency ,[object Object],[object Object]
Quality Product Output ,[object Object],[object Object],[object Object],[object Object],[object Object]
Quality Product Output ,[object Object],[object Object]
Competition ,[object Object],[object Object]
Contact Information Christine D. Niero, PhD: cniero@proftesting.com Steven Schoolcraft, CSP, PE, CAE: steven@bcsp.org Aaron White: awhite@firstpointresources.com SEE YOU NEXT YEAR! Annual Meeting & Expo August 21 - 24, 2010 Los Angeles, CA

Recomendados

Crce Project Overview Presentation
Crce Project Overview PresentationCrce Project Overview Presentation
Crce Project Overview Presentationrhisiartcarter
 
Optimized testing through managed services for a North American bank.
Optimized testing through managed services for a North American bank.Optimized testing through managed services for a North American bank.
Optimized testing through managed services for a North American bank.Mindtree Ltd.
 
Christopher Handsley Resume 2016
Christopher Handsley Resume 2016Christopher Handsley Resume 2016
Christopher Handsley Resume 2016Christopher Handsley
 
Risk management benchmarking 2013
Risk management benchmarking 2013Risk management benchmarking 2013
Risk management benchmarking 2013Rahul Bhan (CA, CIA, MBA)
 
Service delivery management
Service delivery managementService delivery management
Service delivery managementMasaf Dawood
 
Next steps for the regulation of adult vocational qualifications: March 2015
Next steps for the regulation of adult vocational qualifications: March 2015Next steps for the regulation of adult vocational qualifications: March 2015
Next steps for the regulation of adult vocational qualifications: March 2015Ofqual Slideshare
 
Evolving your FSP relationships to achieve maximum return
Evolving your FSP relationships to achieve maximum returnEvolving your FSP relationships to achieve maximum return
Evolving your FSP relationships to achieve maximum returnMMS Holdings Inc.
 
3a 4 Expectations Of Stake Holders
3a 4 Expectations Of Stake Holders3a 4 Expectations Of Stake Holders
3a 4 Expectations Of Stake HoldersRajeswaran Muthu Venkatachalam
 

Recomendados

Crce Project Overview Presentation
Crce Project Overview PresentationCrce Project Overview Presentation
Crce Project Overview Presentationrhisiartcarter
 
Optimized testing through managed services for a North American bank.
Optimized testing through managed services for a North American bank.Optimized testing through managed services for a North American bank.
Optimized testing through managed services for a North American bank.Mindtree Ltd.
 
Christopher Handsley Resume 2016
Christopher Handsley Resume 2016Christopher Handsley Resume 2016
Christopher Handsley Resume 2016Christopher Handsley
 
Risk management benchmarking 2013
Risk management benchmarking 2013Risk management benchmarking 2013
Risk management benchmarking 2013Rahul Bhan (CA, CIA, MBA)
 
Service delivery management
Service delivery managementService delivery management
Service delivery managementMasaf Dawood
 
Next steps for the regulation of adult vocational qualifications: March 2015
Next steps for the regulation of adult vocational qualifications: March 2015Next steps for the regulation of adult vocational qualifications: March 2015
Next steps for the regulation of adult vocational qualifications: March 2015Ofqual Slideshare
 
Evolving your FSP relationships to achieve maximum return
Evolving your FSP relationships to achieve maximum returnEvolving your FSP relationships to achieve maximum return
Evolving your FSP relationships to achieve maximum returnMMS Holdings Inc.
 
3a 4 Expectations Of Stake Holders
3a 4 Expectations Of Stake Holders3a 4 Expectations Of Stake Holders
3a 4 Expectations Of Stake HoldersRajeswaran Muthu Venkatachalam
 
Osmovian products and services
Osmovian products and servicesOsmovian products and services
Osmovian products and servicesRob Aitchison
 
cmmi program overview 2011 eng
cmmi program overview 2011 engcmmi program overview 2011 eng
cmmi program overview 2011 engAmman Tech Tuesdays
 
Return on Investment On Training
Return on Investment On TrainingReturn on Investment On Training
Return on Investment On Trainingalyson.pellowe
 
Riskpro healthcare industry 2013
Riskpro healthcare industry 2013Riskpro healthcare industry 2013
Riskpro healthcare industry 2013Nidhi Gupta
 
Service profit link
Service profit linkService profit link
Service profit linkAegis Global Academy
 
Achieving Competitive Advantage Through Strategic Corporate Social Responsibi...
Achieving Competitive Advantage Through Strategic Corporate Social Responsibi...Achieving Competitive Advantage Through Strategic Corporate Social Responsibi...
Achieving Competitive Advantage Through Strategic Corporate Social Responsibi...Elijah Ezendu
 
Edge presentation cmm_final CMMI CSTE CSQA
Edge presentation cmm_final CMMI CSTE CSQAEdge presentation cmm_final CMMI CSTE CSQA
Edge presentation cmm_final CMMI CSTE CSQAAhmed El-Askalany, CSTE, CSQA, PMP, CQIA, ITIL
 
Quality Management
Quality ManagementQuality Management
Quality ManagementGeorgeLasluisa
 
Intro To Caf Kieran Lenihan
Intro To Caf Kieran LenihanIntro To Caf Kieran Lenihan
Intro To Caf Kieran Lenihanklenihan
 
Theophilus Ato Fletcher COST OF QUALITY.pptx
Theophilus Ato Fletcher COST OF QUALITY.pptxTheophilus Ato Fletcher COST OF QUALITY.pptx
Theophilus Ato Fletcher COST OF QUALITY.pptxTHEOPHILUSATOFLETCHE
 
Clinical Professionals Functional Service Provider (FSP) Brochure
Clinical Professionals Functional Service Provider (FSP) BrochureClinical Professionals Functional Service Provider (FSP) Brochure
Clinical Professionals Functional Service Provider (FSP) BrochureClinical Professionals
 
Case study a firm’s experience on adopting to the next gen model for managing...
Case study a firm’s experience on adopting to the next gen model for managing...Case study a firm’s experience on adopting to the next gen model for managing...
Case study a firm’s experience on adopting to the next gen model for managing...Yash Sachein
 
Benchmarking For Best Practice
Benchmarking For Best PracticeBenchmarking For Best Practice
Benchmarking For Best PracticeMichael Barger
 
HMSL Intro
HMSL IntroHMSL Intro
HMSL IntroMark Pearson
 
Disrupted links in the performance management process
Disrupted links in the performance management processDisrupted links in the performance management process
Disrupted links in the performance management processSIVA PRIYA
 
Benchmarking
BenchmarkingBenchmarking
BenchmarkingIshita Devgan
 
Evolving Your FSP Relationships to Achieve Maximum Return.pptx
Evolving Your FSP Relationships to Achieve Maximum Return.pptxEvolving Your FSP Relationships to Achieve Maximum Return.pptx
Evolving Your FSP Relationships to Achieve Maximum Return.pptxMMS Holdings
 
Examining Audit Quality, Common Engagement Deficiencies and the Importance of...
Examining Audit Quality, Common Engagement Deficiencies and the Importance of...Examining Audit Quality, Common Engagement Deficiencies and the Importance of...
Examining Audit Quality, Common Engagement Deficiencies and the Importance of...International Federation of Accountants
 
Benchmarking
Benchmarking Benchmarking
Benchmarking 'VD' Vishnu
 
Experienced Fraud Risk Professional
Experienced Fraud Risk ProfessionalExperienced Fraud Risk Professional
Experienced Fraud Risk Professionaljobanbalagan
 
ISO 9001 Certification Quality System
ISO 9001 Certification Quality SystemISO 9001 Certification Quality System
ISO 9001 Certification Quality SystemUrsindia
 
My Courses, Certifications & Appreciation letters
My Courses, Certifications & Appreciation lettersMy Courses, Certifications & Appreciation letters
My Courses, Certifications & Appreciation lettersSeyed Nasser Mirfassihi
 

Mais conteúdo relacionado

Mais procurados

Osmovian products and services
Osmovian products and servicesOsmovian products and services
Osmovian products and servicesRob Aitchison
 
Return on Investment On Training
Return on Investment On TrainingReturn on Investment On Training
Return on Investment On Trainingalyson.pellowe
 
Riskpro healthcare industry 2013
Riskpro healthcare industry 2013Riskpro healthcare industry 2013
Riskpro healthcare industry 2013Nidhi Gupta
 
Achieving Competitive Advantage Through Strategic Corporate Social Responsibi...
Achieving Competitive Advantage Through Strategic Corporate Social Responsibi...Achieving Competitive Advantage Through Strategic Corporate Social Responsibi...
Achieving Competitive Advantage Through Strategic Corporate Social Responsibi...Elijah Ezendu
 
Intro To Caf Kieran Lenihan
Intro To Caf Kieran LenihanIntro To Caf Kieran Lenihan
Intro To Caf Kieran Lenihanklenihan
 
Theophilus Ato Fletcher COST OF QUALITY.pptx
Theophilus Ato Fletcher COST OF QUALITY.pptxTheophilus Ato Fletcher COST OF QUALITY.pptx
Theophilus Ato Fletcher COST OF QUALITY.pptxTHEOPHILUSATOFLETCHE
 
Clinical Professionals Functional Service Provider (FSP) Brochure
Clinical Professionals Functional Service Provider (FSP) BrochureClinical Professionals Functional Service Provider (FSP) Brochure
Clinical Professionals Functional Service Provider (FSP) BrochureClinical Professionals
 
Case study a firm’s experience on adopting to the next gen model for managing...
Case study a firm’s experience on adopting to the next gen model for managing...Case study a firm’s experience on adopting to the next gen model for managing...
Case study a firm’s experience on adopting to the next gen model for managing...Yash Sachein
 
Benchmarking For Best Practice
Benchmarking For Best PracticeBenchmarking For Best Practice
Benchmarking For Best PracticeMichael Barger
 
Disrupted links in the performance management process
Disrupted links in the performance management processDisrupted links in the performance management process
Disrupted links in the performance management processSIVA PRIYA
 
Evolving Your FSP Relationships to Achieve Maximum Return.pptx
Evolving Your FSP Relationships to Achieve Maximum Return.pptxEvolving Your FSP Relationships to Achieve Maximum Return.pptx
Evolving Your FSP Relationships to Achieve Maximum Return.pptxMMS Holdings
 
Examining Audit Quality, Common Engagement Deficiencies and the Importance of...
Examining Audit Quality, Common Engagement Deficiencies and the Importance of...Examining Audit Quality, Common Engagement Deficiencies and the Importance of...
Examining Audit Quality, Common Engagement Deficiencies and the Importance of...International Federation of Accountants
 
Experienced Fraud Risk Professional
Experienced Fraud Risk ProfessionalExperienced Fraud Risk Professional
Experienced Fraud Risk Professionaljobanbalagan
 

Mais procurados (20)

Osmovian products and services
Osmovian products and servicesOsmovian products and services
Osmovian products and services
 
cmmi program overview 2011 eng
cmmi program overview 2011 engcmmi program overview 2011 eng
cmmi program overview 2011 eng
 
Return on Investment On Training
Return on Investment On TrainingReturn on Investment On Training
Return on Investment On Training
 
Riskpro healthcare industry 2013
Riskpro healthcare industry 2013Riskpro healthcare industry 2013
Riskpro healthcare industry 2013
 
Service profit link
Service profit linkService profit link
Service profit link
 
Achieving Competitive Advantage Through Strategic Corporate Social Responsibi...
Achieving Competitive Advantage Through Strategic Corporate Social Responsibi...Achieving Competitive Advantage Through Strategic Corporate Social Responsibi...
Achieving Competitive Advantage Through Strategic Corporate Social Responsibi...
 
Edge presentation cmm_final CMMI CSTE CSQA
Edge presentation cmm_final CMMI CSTE CSQAEdge presentation cmm_final CMMI CSTE CSQA
Edge presentation cmm_final CMMI CSTE CSQA
 
Quality Management
Quality ManagementQuality Management
Quality Management
 
Intro To Caf Kieran Lenihan
Intro To Caf Kieran LenihanIntro To Caf Kieran Lenihan
Intro To Caf Kieran Lenihan
 
Theophilus Ato Fletcher COST OF QUALITY.pptx
Theophilus Ato Fletcher COST OF QUALITY.pptxTheophilus Ato Fletcher COST OF QUALITY.pptx
Theophilus Ato Fletcher COST OF QUALITY.pptx
 
Clinical Professionals Functional Service Provider (FSP) Brochure
Clinical Professionals Functional Service Provider (FSP) BrochureClinical Professionals Functional Service Provider (FSP) Brochure
Clinical Professionals Functional Service Provider (FSP) Brochure
 
Case study a firm’s experience on adopting to the next gen model for managing...
Case study a firm’s experience on adopting to the next gen model for managing...Case study a firm’s experience on adopting to the next gen model for managing...
Case study a firm’s experience on adopting to the next gen model for managing...
 
Benchmarking For Best Practice
Benchmarking For Best PracticeBenchmarking For Best Practice
Benchmarking For Best Practice
 
HMSL Intro
HMSL IntroHMSL Intro
HMSL Intro
 
Disrupted links in the performance management process
Disrupted links in the performance management processDisrupted links in the performance management process
Disrupted links in the performance management process
 
Benchmarking
BenchmarkingBenchmarking
Benchmarking
 
Evolving Your FSP Relationships to Achieve Maximum Return.pptx
Evolving Your FSP Relationships to Achieve Maximum Return.pptxEvolving Your FSP Relationships to Achieve Maximum Return.pptx
Evolving Your FSP Relationships to Achieve Maximum Return.pptx
 
Examining Audit Quality, Common Engagement Deficiencies and the Importance of...
Examining Audit Quality, Common Engagement Deficiencies and the Importance of...Examining Audit Quality, Common Engagement Deficiencies and the Importance of...
Examining Audit Quality, Common Engagement Deficiencies and the Importance of...
 
Benchmarking
Benchmarking Benchmarking
Benchmarking
 
Experienced Fraud Risk Professional
Experienced Fraud Risk ProfessionalExperienced Fraud Risk Professional
Experienced Fraud Risk Professional
 

Destaque

ISO 9001 Certification Quality System
ISO 9001 Certification Quality SystemISO 9001 Certification Quality System
ISO 9001 Certification Quality SystemUrsindia
 
My Courses, Certifications & Appreciation letters
My Courses, Certifications & Appreciation lettersMy Courses, Certifications & Appreciation letters
My Courses, Certifications & Appreciation lettersSeyed Nasser Mirfassihi
 
Quality management certifications
Quality management certificationsQuality management certifications
Quality management certificationsselinasimpson331
 
Latest trends in manufacturing quality
Latest trends in manufacturing qualityLatest trends in manufacturing quality
Latest trends in manufacturing qualityTGA Australia
 
Trends in the quality assurance area
Trends in the quality assurance areaTrends in the quality assurance area
Trends in the quality assurance areaQA Club Kiev
 
Quality awards, TQM, Demings awards
Quality awards, TQM, Demings awardsQuality awards, TQM, Demings awards
Quality awards, TQM, Demings awardsPriya James
 
Trends In Mgmt Nw
Trends In Mgmt NwTrends In Mgmt Nw
Trends In Mgmt Nwjim
 
ISO Certifications
ISO CertificationsISO Certifications
ISO CertificationsAnupam Kumar
 
Iso Certification For Schools Introductory Slide Show By C.Eashwer
Iso Certification For Schools Introductory Slide Show By C.EashwerIso Certification For Schools Introductory Slide Show By C.Eashwer
Iso Certification For Schools Introductory Slide Show By C.EashwerChockalingam Eswaramurthi
 
15 Hot Knowledge Management Trends
15 Hot Knowledge Management Trends15 Hot Knowledge Management Trends
15 Hot Knowledge Management TrendsAxero Solutions
 

Destaque (12)

ISO 9001 Certification Quality System
ISO 9001 Certification Quality SystemISO 9001 Certification Quality System
ISO 9001 Certification Quality System
 
My Courses, Certifications & Appreciation letters
My Courses, Certifications & Appreciation lettersMy Courses, Certifications & Appreciation letters
My Courses, Certifications & Appreciation letters
 
Quality management certifications
Quality management certificationsQuality management certifications
Quality management certifications
 
Latest trends in manufacturing quality
Latest trends in manufacturing qualityLatest trends in manufacturing quality
Latest trends in manufacturing quality
 
Trends in the quality assurance area
Trends in the quality assurance areaTrends in the quality assurance area
Trends in the quality assurance area
 
Quality awards, TQM, Demings awards
Quality awards, TQM, Demings awardsQuality awards, TQM, Demings awards
Quality awards, TQM, Demings awards
 
Trends In Mgmt Nw
Trends In Mgmt NwTrends In Mgmt Nw
Trends In Mgmt Nw
 
Quality awards and certifications
Quality awards and certificationsQuality awards and certifications
Quality awards and certifications
 
ISO Certifications
ISO CertificationsISO Certifications
ISO Certifications
 
Iso Certification For Schools Introductory Slide Show By C.Eashwer
Iso Certification For Schools Introductory Slide Show By C.EashwerIso Certification For Schools Introductory Slide Show By C.Eashwer
Iso Certification For Schools Introductory Slide Show By C.Eashwer
 
Emerging trends in management [compatibility mode]
Emerging trends in management [compatibility mode]Emerging trends in management [compatibility mode]
Emerging trends in management [compatibility mode]
 
15 Hot Knowledge Management Trends
15 Hot Knowledge Management Trends15 Hot Knowledge Management Trends
15 Hot Knowledge Management Trends
 

Semelhante a Quality Standards For Certification Programs

Session 7_OM
Session 7_OMSession 7_OM
Session 7_OMthangv
 
Chapter 7_OM
Chapter 7_OMChapter 7_OM
Chapter 7_OMthangv
 
Heizer 06
Heizer 06Heizer 06
Heizer 06shagitu
 
Kelly Services LinkedIn Presentation
Kelly Services LinkedIn PresentationKelly Services LinkedIn Presentation
Kelly Services LinkedIn PresentationSlater0239
 
Software quality models
Software quality modelsSoftware quality models
Software quality modelsONKAR PANDE
 
Business Analytics
Business AnalyticsBusiness Analytics
Business AnalyticsPrem Anand
 
DHL Quality Control Manual Quality Management (BADM370).docx
DHL Quality Control Manual Quality Management (BADM370).docxDHL Quality Control Manual Quality Management (BADM370).docx
DHL Quality Control Manual Quality Management (BADM370).docxmariona83
 
TQM (Total Quality Management)
TQM (Total Quality Management)TQM (Total Quality Management)
TQM (Total Quality Management)amarchand
 
1 Business process Migrations
1 Business process Migrations1 Business process Migrations
1 Business process MigrationsVamseedhar SR
 
Quality Management Using Six Sigma
Quality Management Using Six SigmaQuality Management Using Six Sigma
Quality Management Using Six SigmaAlexis Naranjo
 
Apollo Service Desk Capabilities
Apollo Service Desk CapabilitiesApollo Service Desk Capabilities
Apollo Service Desk Capabilitiesjdivalerio
 
Performance Measurement
Performance MeasurementPerformance Measurement
Performance Measurementlleuciuc1
 
ISO 9001 2015 Overview presentation
ISO 9001 2015 Overview presentation ISO 9001 2015 Overview presentation
ISO 9001 2015 Overview presentation Govind Ramu
 
Ch02 total quality management ocka
Ch02 total quality management ockaCh02 total quality management ocka
Ch02 total quality management ockaAhmed Said
 

Semelhante a Quality Standards For Certification Programs (20)

Session 7_OM
Session 7_OMSession 7_OM
Session 7_OM
 
Chapter 7_OM
Chapter 7_OMChapter 7_OM
Chapter 7_OM
 
Chapter 7_OM
Chapter 7_OMChapter 7_OM
Chapter 7_OM
 
Saudamini Srivastav(3) (1)
Saudamini Srivastav(3) (1)Saudamini Srivastav(3) (1)
Saudamini Srivastav(3) (1)
 
Heizer 06
Heizer 06Heizer 06
Heizer 06
 
Kelly Services LinkedIn Presentation
Kelly Services LinkedIn PresentationKelly Services LinkedIn Presentation
Kelly Services LinkedIn Presentation
 
Software quality models
Software quality modelsSoftware quality models
Software quality models
 
Business Analytics
Business AnalyticsBusiness Analytics
Business Analytics
 
DHL Quality Control Manual Quality Management (BADM370).docx
DHL Quality Control Manual Quality Management (BADM370).docxDHL Quality Control Manual Quality Management (BADM370).docx
DHL Quality Control Manual Quality Management (BADM370).docx
 
TQM (Total Quality Management)
TQM (Total Quality Management)TQM (Total Quality Management)
TQM (Total Quality Management)
 
1 Business process Migrations
1 Business process Migrations1 Business process Migrations
1 Business process Migrations
 
C12 quality
C12 qualityC12 quality
C12 quality
 
C12 quality
C12 qualityC12 quality
C12 quality
 
Quality Management Using Six Sigma
Quality Management Using Six SigmaQuality Management Using Six Sigma
Quality Management Using Six Sigma
 
Apollo Service Desk Capabilities
Apollo Service Desk CapabilitiesApollo Service Desk Capabilities
Apollo Service Desk Capabilities
 
Performance Measurement
Performance MeasurementPerformance Measurement
Performance Measurement
 
ISO 9001 2015 Overview presentation
ISO 9001 2015 Overview presentation ISO 9001 2015 Overview presentation
ISO 9001 2015 Overview presentation
 
Brosur s2 q s-100213
Brosur s2 q s-100213Brosur s2 q s-100213
Brosur s2 q s-100213
 
TOTAL QUALITY MANAGEMENT
TOTAL QUALITY MANAGEMENTTOTAL QUALITY MANAGEMENT
TOTAL QUALITY MANAGEMENT
 
Ch02 total quality management ocka
Ch02 total quality management ockaCh02 total quality management ocka
Ch02 total quality management ocka
 

Mais de Megan Denhardt

Data Data Everywhere: Drowning in a Sea of Analytics
Data Data Everywhere: Drowning in a Sea of AnalyticsData Data Everywhere: Drowning in a Sea of Analytics
Data Data Everywhere: Drowning in a Sea of AnalyticsMegan Denhardt
 
Lessons learned: Building Bridges for Effective eLlearning
Lessons learned: Building Bridges for Effective eLlearningLessons learned: Building Bridges for Effective eLlearning
Lessons learned: Building Bridges for Effective eLlearningMegan Denhardt
 
Defining Your Unique Value Proposition
Defining Your Unique Value PropositionDefining Your Unique Value Proposition
Defining Your Unique Value PropositionMegan Denhardt
 
2009: The Year Of Engagement
2009: The Year Of Engagement2009: The Year Of Engagement
2009: The Year Of EngagementMegan Denhardt
 
Membership Marketing On A Shoestring Budget
Membership Marketing On A Shoestring BudgetMembership Marketing On A Shoestring Budget
Membership Marketing On A Shoestring BudgetMegan Denhardt
 
The Legal Side Of International Operations
The Legal Side Of International OperationsThe Legal Side Of International Operations
The Legal Side Of International OperationsMegan Denhardt
 
The Buddy System Accomplishing Major Goals Through Partnerships
The Buddy System Accomplishing Major Goals Through PartnershipsThe Buddy System Accomplishing Major Goals Through Partnerships
The Buddy System Accomplishing Major Goals Through PartnershipsMegan Denhardt
 
Shifting the Paradigm of Diversity and Inclusion
Shifting the Paradigm of Diversity and InclusionShifting the Paradigm of Diversity and Inclusion
Shifting the Paradigm of Diversity and InclusionMegan Denhardt
 
Re-Energizing Your PAC and Grassroots Program
Re-Energizing Your PAC and Grassroots ProgramRe-Energizing Your PAC and Grassroots Program
Re-Energizing Your PAC and Grassroots ProgramMegan Denhardt
 
Industry Ethics: Right, Wrong Or Gray?
Industry Ethics: Right, Wrong Or Gray?Industry Ethics: Right, Wrong Or Gray?
Industry Ethics: Right, Wrong Or Gray?Megan Denhardt
 
Practice What You Preach: World Class Engagement Strategies
Practice What You Preach: World Class Engagement StrategiesPractice What You Preach: World Class Engagement Strategies
Practice What You Preach: World Class Engagement StrategiesMegan Denhardt
 
Navigating The Employment Cycle: Employer Beware
Navigating The Employment Cycle: Employer BewareNavigating The Employment Cycle: Employer Beware
Navigating The Employment Cycle: Employer BewareMegan Denhardt
 
Make The World A Better Place
Make The World A Better PlaceMake The World A Better Place
Make The World A Better PlaceMegan Denhardt
 
Harnessing The Basics Of Social Media In Healthcare
Harnessing The Basics Of Social Media In HealthcareHarnessing The Basics Of Social Media In Healthcare
Harnessing The Basics Of Social Media In HealthcareMegan Denhardt
 
Finding Common Ground In A Shifting Economy When Membership And Cf Os Unite
Finding Common Ground In A Shifting Economy When Membership And Cf Os UniteFinding Common Ground In A Shifting Economy When Membership And Cf Os Unite
Finding Common Ground In A Shifting Economy When Membership And Cf Os UniteMegan Denhardt
 
Effective Practices For Governing A Certification Program
Effective Practices For Governing A Certification ProgramEffective Practices For Governing A Certification Program
Effective Practices For Governing A Certification ProgramMegan Denhardt
 
Develop Social Responsibility Programs For A Global Audience
Develop Social Responsibility Programs For A Global AudienceDevelop Social Responsibility Programs For A Global Audience
Develop Social Responsibility Programs For A Global AudienceMegan Denhardt
 
Confessions Of A New CEO: Lessons Learned In My First Year
Confessions Of A New CEO: Lessons Learned In My First YearConfessions Of A New CEO: Lessons Learned In My First Year
Confessions Of A New CEO: Lessons Learned In My First YearMegan Denhardt
 
Create And Promote An Indispensable Brand
Create And Promote An Indispensable BrandCreate And Promote An Indispensable Brand
Create And Promote An Indispensable BrandMegan Denhardt
 

Mais de Megan Denhardt (20)

Data Data Everywhere: Drowning in a Sea of Analytics
Data Data Everywhere: Drowning in a Sea of AnalyticsData Data Everywhere: Drowning in a Sea of Analytics
Data Data Everywhere: Drowning in a Sea of Analytics
 
Lessons learned: Building Bridges for Effective eLlearning
Lessons learned: Building Bridges for Effective eLlearningLessons learned: Building Bridges for Effective eLlearning
Lessons learned: Building Bridges for Effective eLlearning
 
Defining Your Unique Value Proposition
Defining Your Unique Value PropositionDefining Your Unique Value Proposition
Defining Your Unique Value Proposition
 
2009: The Year Of Engagement
2009: The Year Of Engagement2009: The Year Of Engagement
2009: The Year Of Engagement
 
Membership Marketing On A Shoestring Budget
Membership Marketing On A Shoestring BudgetMembership Marketing On A Shoestring Budget
Membership Marketing On A Shoestring Budget
 
Trends In Healthcare
Trends In HealthcareTrends In Healthcare
Trends In Healthcare
 
The Legal Side Of International Operations
The Legal Side Of International OperationsThe Legal Side Of International Operations
The Legal Side Of International Operations
 
The Buddy System Accomplishing Major Goals Through Partnerships
The Buddy System Accomplishing Major Goals Through PartnershipsThe Buddy System Accomplishing Major Goals Through Partnerships
The Buddy System Accomplishing Major Goals Through Partnerships
 
Shifting the Paradigm of Diversity and Inclusion
Shifting the Paradigm of Diversity and InclusionShifting the Paradigm of Diversity and Inclusion
Shifting the Paradigm of Diversity and Inclusion
 
Re-Energizing Your PAC and Grassroots Program
Re-Energizing Your PAC and Grassroots ProgramRe-Energizing Your PAC and Grassroots Program
Re-Energizing Your PAC and Grassroots Program
 
Industry Ethics: Right, Wrong Or Gray?
Industry Ethics: Right, Wrong Or Gray?Industry Ethics: Right, Wrong Or Gray?
Industry Ethics: Right, Wrong Or Gray?
 
Practice What You Preach: World Class Engagement Strategies
Practice What You Preach: World Class Engagement StrategiesPractice What You Preach: World Class Engagement Strategies
Practice What You Preach: World Class Engagement Strategies
 
Navigating The Employment Cycle: Employer Beware
Navigating The Employment Cycle: Employer BewareNavigating The Employment Cycle: Employer Beware
Navigating The Employment Cycle: Employer Beware
 
Make The World A Better Place
Make The World A Better PlaceMake The World A Better Place
Make The World A Better Place
 
Harnessing The Basics Of Social Media In Healthcare
Harnessing The Basics Of Social Media In HealthcareHarnessing The Basics Of Social Media In Healthcare
Harnessing The Basics Of Social Media In Healthcare
 
Finding Common Ground In A Shifting Economy When Membership And Cf Os Unite
Finding Common Ground In A Shifting Economy When Membership And Cf Os UniteFinding Common Ground In A Shifting Economy When Membership And Cf Os Unite
Finding Common Ground In A Shifting Economy When Membership And Cf Os Unite
 
Effective Practices For Governing A Certification Program
Effective Practices For Governing A Certification ProgramEffective Practices For Governing A Certification Program
Effective Practices For Governing A Certification Program
 
Develop Social Responsibility Programs For A Global Audience
Develop Social Responsibility Programs For A Global AudienceDevelop Social Responsibility Programs For A Global Audience
Develop Social Responsibility Programs For A Global Audience
 
Confessions Of A New CEO: Lessons Learned In My First Year
Confessions Of A New CEO: Lessons Learned In My First YearConfessions Of A New CEO: Lessons Learned In My First Year
Confessions Of A New CEO: Lessons Learned In My First Year
 
Create And Promote An Indispensable Brand
Create And Promote An Indispensable BrandCreate And Promote An Indispensable Brand
Create And Promote An Indispensable Brand
 

Último

Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...apidays
 
A Year of the Servo Reboot: Where Are We Now?
A Year of the Servo Reboot: Where Are We Now?A Year of the Servo Reboot: Where Are We Now?
A Year of the Servo Reboot: Where Are We Now?Igalia
 
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking MenDelhi Call girls
 
Powerful Google developer tools for immediate impact! (2023-24 C)
Powerful Google developer tools for immediate impact! (2023-24 C)Powerful Google developer tools for immediate impact! (2023-24 C)
Powerful Google developer tools for immediate impact! (2023-24 C)wesley chun
 
Data Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt RobisonData Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt RobisonAnna Loughnan Colquhoun
 
TrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
TrustArc Webinar - Stay Ahead of US State Data Privacy Law DevelopmentsTrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
TrustArc Webinar - Stay Ahead of US State Data Privacy Law DevelopmentsTrustArc
 
CNv6 Instructor Chapter 6 Quality of Service
CNv6 Instructor Chapter 6 Quality of ServiceCNv6 Instructor Chapter 6 Quality of Service
CNv6 Instructor Chapter 6 Quality of Servicegiselly40
 
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptxEIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptxEarley Information Science
 
How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerThousandEyes
 
Presentation on how to chat with PDF using ChatGPT code interpreter
Presentation on how to chat with PDF using ChatGPT code interpreterPresentation on how to chat with PDF using ChatGPT code interpreter
Presentation on how to chat with PDF using ChatGPT code interpreternaman860154
 
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time AutomationFrom Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time AutomationSafe Software
 
🐬 The future of MySQL is Postgres 🐘
🐬 The future of MySQL is Postgres 🐘🐬 The future of MySQL is Postgres 🐘
🐬 The future of MySQL is Postgres 🐘RTylerCroy
 
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...Miguel Araújo
 
Understanding Discord NSFW Servers A Guide for Responsible Users.pdf
Understanding Discord NSFW Servers A Guide for Responsible Users.pdfUnderstanding Discord NSFW Servers A Guide for Responsible Users.pdf
Understanding Discord NSFW Servers A Guide for Responsible Users.pdfUK Journal
 
Real Time Object Detection Using Open CV
Real Time Object Detection Using Open CVReal Time Object Detection Using Open CV
Real Time Object Detection Using Open CVKhem
 
Scaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organizationScaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organizationRadu Cotescu
 
Breaking the Kubernetes Kill Chain: Host Path Mount
Breaking the Kubernetes Kill Chain: Host Path MountBreaking the Kubernetes Kill Chain: Host Path Mount
Breaking the Kubernetes Kill Chain: Host Path MountPuma Security, LLC
 
Factors to Consider When Choosing Accounts Payable Services Providers.pptx
Factors to Consider When Choosing Accounts Payable Services Providers.pptxFactors to Consider When Choosing Accounts Payable Services Providers.pptx
Factors to Consider When Choosing Accounts Payable Services Providers.pptxKatpro Technologies
 
Automating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps ScriptAutomating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps Scriptwesley chun
 
How to convert PDF to text with Nanonets
How to convert PDF to text with NanonetsHow to convert PDF to text with Nanonets
How to convert PDF to text with Nanonetsnaman860154
 

Último (20)

Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
 
A Year of the Servo Reboot: Where Are We Now?
A Year of the Servo Reboot: Where Are We Now?A Year of the Servo Reboot: Where Are We Now?
A Year of the Servo Reboot: Where Are We Now?
 
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
 
Powerful Google developer tools for immediate impact! (2023-24 C)
Powerful Google developer tools for immediate impact! (2023-24 C)Powerful Google developer tools for immediate impact! (2023-24 C)
Powerful Google developer tools for immediate impact! (2023-24 C)
 
Data Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt RobisonData Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt Robison
 
TrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
TrustArc Webinar - Stay Ahead of US State Data Privacy Law DevelopmentsTrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
TrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
 
CNv6 Instructor Chapter 6 Quality of Service
CNv6 Instructor Chapter 6 Quality of ServiceCNv6 Instructor Chapter 6 Quality of Service
CNv6 Instructor Chapter 6 Quality of Service
 
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptxEIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
 
How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected Worker
 
Presentation on how to chat with PDF using ChatGPT code interpreter
Presentation on how to chat with PDF using ChatGPT code interpreterPresentation on how to chat with PDF using ChatGPT code interpreter
Presentation on how to chat with PDF using ChatGPT code interpreter
 
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time AutomationFrom Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
 
🐬 The future of MySQL is Postgres 🐘
🐬 The future of MySQL is Postgres 🐘🐬 The future of MySQL is Postgres 🐘
🐬 The future of MySQL is Postgres 🐘
 
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
 
Understanding Discord NSFW Servers A Guide for Responsible Users.pdf
Understanding Discord NSFW Servers A Guide for Responsible Users.pdfUnderstanding Discord NSFW Servers A Guide for Responsible Users.pdf
Understanding Discord NSFW Servers A Guide for Responsible Users.pdf
 
Real Time Object Detection Using Open CV
Real Time Object Detection Using Open CVReal Time Object Detection Using Open CV
Real Time Object Detection Using Open CV
 
Scaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organizationScaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organization
 
Breaking the Kubernetes Kill Chain: Host Path Mount
Breaking the Kubernetes Kill Chain: Host Path MountBreaking the Kubernetes Kill Chain: Host Path Mount
Breaking the Kubernetes Kill Chain: Host Path Mount
 
Factors to Consider When Choosing Accounts Payable Services Providers.pptx
Factors to Consider When Choosing Accounts Payable Services Providers.pptxFactors to Consider When Choosing Accounts Payable Services Providers.pptx
Factors to Consider When Choosing Accounts Payable Services Providers.pptx
 
Automating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps ScriptAutomating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps Script
 
How to convert PDF to text with Nanonets
How to convert PDF to text with NanonetsHow to convert PDF to text with Nanonets
How to convert PDF to text with Nanonets
 

Quality Standards For Certification Programs

  • 1. Delivering Quality in Certification Tuesday, August 18, 2009 12:45 – 2:00 PM Content Leaders: Christine D. Niero, PhD Vice President Professional Testing Steven Schoolcraft, CSP, PE, CAE Examination Director Board of Certified Safety Professionals Aaron White Vice President FirstPoint Management Resources Executive Director Cardiovascular Credentialing International Connecting Great Ideas and Great People www.asaecenter.org
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27. Contact Information Christine D. Niero, PhD: cniero@proftesting.com Steven Schoolcraft, CSP, PE, CAE: steven@bcsp.org Aaron White: awhite@firstpointresources.com SEE YOU NEXT YEAR! Annual Meeting & Expo August 21 - 24, 2010 Los Angeles, CA

Notas do Editor

  1. Mention
  2. How do you manage success….
  3. Tie cost to quality… Still have a business to run… Not-for-profits…doesn’t mean we can make money…
  4. Focus groups… Pear review… Outreach… Keep certificants ENGAGED….communications….quality experience Underlying attributes go back to Quality Management Systems….
  5. Except where there are over 5 competitors…Steven has 300!!! (This is where confusion to the public is a factor) Find your niche… Build your brand….