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Social Recruitment  |Using New Technologies to Meet Traditional Goals Melissa Cheater Social Web  Strategist + Speaker    |     melissacheater.com
Social Media is not a fad. Social Media is a symptom of evolution in communication. Photo by Oldonliner
The way we were...
... a new model
“In the era of social media, people use technologies to get what they need from each other, not traditional institutions.” Charlene Li & Josh BernoffGroundswell: Winning in a World Transformed by Social Technologies Photo by Oldonliner
State of the Union
How do we use it? Photo by zizzy
Look, Listen, Join, Speak Photo by zizzy
How do they use it? Photo by zizzy
Create: Blog Posts Videos Animation Photography News Photo by wonderfullycomplex
Connect Connect:  Friends Family Classmates Employers Peers Photo by erica_marshall
Collaborate Collaborate:  Research Schoolwork Planning Knowledge Groundswell Photo by markop
React Comment/Critique:  Restaurants Politics Celebrities Movies Each Other Photo by altemark
Organize Organize:  Bookmarks Events Tasks Projects Each Other Photo by counteract
Consumption Accelerate Consumption: News Music Conversation Video Photo by pss
Connect Now we will discuss: ,[object Object]
Social Networks
Rich Media
MobilePhoto by erica_marshall
Blogs ,[object Object]
Presented in Reverse Chronological
Powered by RSS
CommentsPhoto by anniemole
Without comments, you do not have a blog. Photo by anniemole
2 guys who like video games, sarcasm and drawing
Fun Interactive Engaging Usable
Today Penny Arcade runs a massive annual game expo and sponsors a charity that has donated (as of this writing) $4.9 million worth of electronics and video games to children's hospitals
[object Object]
Shape the message,[object Object]
Strong Creative Consistent Architecture & Template
Our redesigned MBA website
Our MBA Blog Free Great Content Lacks creative, brand, impact
[object Object]
Strong Creative
Consistent Architecture & Template,[object Object]
Engaged Readers
Syndicate Your Content
Comment Policy
Invest in DesignPhoto by anniemole
Blog Opportunities ,[object Object]
Inform
Brand
SoapboxPhoto by anniemole
Social Networks ,[object Object]
Individual Profiles
Autobiographical
InteractionPhoto by erica_marshall
Communication Name Display Picture Elements of a social network profile Share Content Personal Information Connections Interaction
45% of the social network’s US users are ages 26 and older, and nearly 25% are over age 34.
What’s Different About Facebook? ,[object Object]
Largest population (North America)
More than 1/3 of Canadians
65 million mobile users
Daily use (almost 50%)
1 billion photos every month
2.5 million events created every month
1 billion pieces of content shared every week,[object Object]
Friend
Wall
Status
Applications
Like
Fan
Poke
Newsfeed
Groups/Pages,[object Object]
[object Object]
Regular, relevant communication from admissions,[object Object]
Your Facebook Page/Public Profile is your Facebook homepage
1 "best in class" college example (Facebook Page) Boxes Tab ,[object Object]
Custom FBML,[object Object]
Active users
Opt-In Mailing list of 2,300,[object Object]
Custom FBML (lower right column),[object Object]
Opt-in Mailing List of more than 1 million
1,000’s of users interacting with each post,[object Object],[object Object]
uOttawa: Seek to Know App
[object Object]
uOttawa in my newsfeed (seen by all connections,[object Object]
Users can contribute
Mobile Updates
Users receive status updates on their phone
Group Messages
Only >5000 members
Fan Updates
Segment
FacebookConnect
Anywhere with a login is now a viral opportunityPhoto by pshab
Facebook Best Practices ,[object Object]
Invest in creative
Consider a work in progress
Respond within 24 hours
Link to syndicated content
Set & Publish Content GuidelinesPhoto by pshab
The (2nd) fastest growing member community
microblog 140 characters many to many public conversations growing at 1382% largest group is 45 – 54 year olds web, desktop & mobile
Glossary ,[object Object]
Retweet
Reply / Mention / @username
Tag / Hashtag / #keyword
Twitterfeed,[object Object]
Real-time or schedule
Manual or automatic
Person or brand
Information or insight
Real or Fake,[object Object]
Free SMS broadcast system
Link offline events to web
Real-Time
Appropriate Engagement
Monitoring,[object Object]
1 – 2 "best in class" college/higher education examples Icon-Friendly Usable Short URL bit.ly Frequent Rich Custom Background 200 pixels Retweet
FriendFeed /  Ping.FM Event Tag #followfriday Responsive
1 – 2 "best in class" commercial examples
Desktop Notifications Aggregated Columns Monitor & Maintain Multiple Accounts Group Followers Save Searches
Twitter Best Practices ,[object Object]

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Notas do Editor

  1. <div xmlns:cc="http://creativecommons.org/ns#" about="http://www.flickr.com/photos/oldonliner/182839989/"><a rel="cc:attributionURL" href="http://www.flickr.com/photos/oldonliner/">http://www.flickr.com/photos/oldonliner/</a> / <a rel="license" href="http://creativecommons.org/licenses/by-nc-nd/2.0/">CC BY-NC-ND 2.0</a></div>
  2. Communications is more fragmented. Social media and digital are not a challenge or alternative to the traditional communications model, they supplement – but with added complication.
  3. <div xmlns:cc="http://creativecommons.org/ns#" about="http://www.flickr.com/photos/oldonliner/182839989/"><a rel="cc:attributionURL" href="http://www.flickr.com/photos/oldonliner/">http://www.flickr.com/photos/oldonliner/</a> / <a rel="license" href="http://creativecommons.org/licenses/by-nc-nd/2.0/">CC BY-NC-ND 2.0</a></div>
  4. &lt;div xmlns:cc=&amp;quot;http://creativecommons.org/ns#&amp;quot; about=&amp;quot;http://www.flickr.com/photos/oldonliner/182839989/&amp;quot;&gt;&lt;a rel=&amp;quot;cc:attributionURL&amp;quot; href=&amp;quot;http://www.flickr.com/photos/oldonliner/&amp;quot;&gt;http://www.flickr.com/photos/oldonliner/&lt;/a&gt; / &lt;a rel=&amp;quot;license&amp;quot; href=&amp;quot;http://creativecommons.org/licenses/by-nc-nd/2.0/&amp;quot;&gt;CC BY-NC-ND 2.0&lt;/a&gt;&lt;/div&gt;
  5. <div xmlns:cc="http://creativecommons.org/ns#" about="http://www.flickr.com/photos/zizzy/128710299/"><a rel="cc:attributionURL" href="http://www.flickr.com/photos/zizzy/">http://www.flickr.com/photos/zizzy/</a> / <a rel="license" href="http://creativecommons.org/licenses/by-nc/2.0/">CC BY-NC 2.0</a></div>
  6. Look: Take the time to evaluate new technologies – even if they immediately seem easy to disregard.Listen: Watch how the technology is being used – look for the opportunity and evaluate it. Based on observation, it may be appropriate for you to join/speak.Join: If observation and community ettiquette indicate that it is appropriate to do so, you can join the community.Speak: Similar to join, if appropriate, you can contribute to the community. <div xmlns:cc="http://creativecommons.org/ns#" about="http://www.flickr.com/photos/zizzy/128710299/"><a rel="cc:attributionURL" href="http://www.flickr.com/photos/zizzy/">http://www.flickr.com/photos/zizzy/</a> / <a rel="license" href="http://creativecommons.org/licenses/by-nc/2.0/">CC BY-NC 2.0</a></div>
  7. The next section will go through the major uses of social media technologies: Create, Connect, Collaborate, Comment/Critique,Organize, Accelerate Consumption.<div xmlns:cc="http://creativecommons.org/ns#" about="http://www.flickr.com/photos/zizzy/128710299/"><a rel="cc:attributionURL" href="http://www.flickr.com/photos/zizzy/">http://www.flickr.com/photos/zizzy/</a> / <a rel="license" href="http://creativecommons.org/licenses/by-nc/2.0/">CC BY-NC 2.0</a></div>
  8. <div xmlns:cc="http://creativecommons.org/ns#" about="http://www.flickr.com/photos/wonderfullycomplex/3352954780/"><a rel="cc:attributionURL" href="http://www.flickr.com/photos/wonderfullycomplex/">http://www.flickr.com/photos/wonderfullycomplex/</a> / <a rel="license" href="http://creativecommons.org/licenses/by-nc/2.0/">CC BY-NC 2.0</a></div>
  9. &lt;div xmlns:cc=&amp;quot;http://creativecommons.org/ns#&amp;quot; about=&amp;quot;http://www.flickr.com/photos/markop/2523825358/&amp;quot;&gt;&lt;a rel=&amp;quot;cc:attributionURL&amp;quot; href=&amp;quot;http://www.flickr.com/photos/markop/&amp;quot;&gt;http://www.flickr.com/photos/markop/&lt;/a&gt; / &lt;a rel=&amp;quot;license&amp;quot; href=&amp;quot;http://creativecommons.org/licenses/by-nc-nd/2.0/&amp;quot;&gt;CC BY-NC-ND 2.0&lt;/a&gt;&lt;/div&gt; 22% use a wiki at least monthly (p.25)
  10. <div xmlns:cc="http://creativecommons.org/ns#" about="http://www.flickr.com/photos/markop/2523825358/"><a rel="cc:attributionURL" href="http://www.flickr.com/photos/markop/">http://www.flickr.com/photos/markop/</a> / <a rel="license" href="http://creativecommons.org/licenses/by-nc-nd/2.0/">CC BY-NC-ND 2.0</a></div>22% use a wiki at least monthly (p.25)
  11. <div xmlns:cc="http://creativecommons.org/ns#" about="http://www.flickr.com/photos/altemark/337248947/"><a rel="cc:attributionURL" href="http://www.flickr.com/photos/altemark/">http://www.flickr.com/photos/altemark/</a> / <a rel="license" href="http://creativecommons.org/licenses/by/2.0/">CC BY 2.0</a></div>20% read reviews (Groundswell p.27)
  12. <div xmlns:cc="http://creativecommons.org/ns#" about="http://www.flickr.com/photos/counteract/3208201211/"><a rel="cc:attributionURL" href="http://www.flickr.com/photos/counteract/">http://www.flickr.com/photos/counteract/</a> / <a rel="license" href="http://creativecommons.org/licenses/by-nc-nd/2.0/">CC BY-NC-ND 2.0</a></div>7% of online Americans use tags (p.29)
  13. <div xmlns:cc="http://creativecommons.org/ns#" about="http://www.flickr.com/photos/pss/259619723/"><a rel="cc:attributionURL" href="http://www.flickr.com/photos/pss/">http://www.flickr.com/photos/pss/</a> / <a rel="license" href="http://creativecommons.org/licenses/by/2.0/">CC BY 2.0</a></div>
  14. <div xmlns:cc="http://creativecommons.org/ns#" about="http://www.flickr.com/photos/erica_marshall/2885783824/"><a rel="cc:attributionURL" href="http://www.flickr.com/photos/erica_marshall/">http://www.flickr.com/photos/erica_marshall/</a> / <a rel="license" href="http://creativecommons.org/licenses/by-nc-sa/2.0/">CC BY-NC-SA 2.0</a></div>
  15. <div xmlns:cc="http://creativecommons.org/ns#" about="http://www.flickr.com/photos/anniemole/85515856/"><a rel="cc:attributionURL" href="http://www.flickr.com/photos/anniemole/">http://www.flickr.com/photos/anniemole/</a> / <a rel="license" href="http://creativecommons.org/licenses/by/2.0/">CC BY 2.0</a></div>
  16. <div xmlns:cc="http://creativecommons.org/ns#" about="http://www.flickr.com/photos/anniemole/85515856/"><a rel="cc:attributionURL" href="http://www.flickr.com/photos/anniemole/">http://www.flickr.com/photos/anniemole/</a> / <a rel="license" href="http://creativecommons.org/licenses/by/2.0/">CC BY 2.0</a></div>
  17. http://www.engadget.com/2006/06/22/dude-your-dell-is-on-fire/
  18. http://en.community.dell.com/blogs/direct2dell/archive/2006/07/13/431.aspx
  19. <div xmlns:cc="http://creativecommons.org/ns#" about="http://www.flickr.com/photos/anniemole/85515856/"><a rel="cc:attributionURL" href="http://www.flickr.com/photos/anniemole/">http://www.flickr.com/photos/anniemole/</a> / <a rel="license" href="http://creativecommons.org/licenses/by/2.0/">CC BY 2.0</a></div>
  20. <div xmlns:cc="http://creativecommons.org/ns#" about="http://www.flickr.com/photos/anniemole/85515856/"><a rel="cc:attributionURL" href="http://www.flickr.com/photos/anniemole/">http://www.flickr.com/photos/anniemole/</a> / <a rel="license" href="http://creativecommons.org/licenses/by/2.0/">CC BY 2.0</a></div>
  21. <div xmlns:cc="http://creativecommons.org/ns#" about="http://www.flickr.com/photos/anniemole/85515856/"><a rel="cc:attributionURL" href="http://www.flickr.com/photos/anniemole/">http://www.flickr.com/photos/anniemole/</a> / <a rel="license" href="http://creativecommons.org/licenses/by/2.0/">CC BY 2.0</a></div>
  22. <div xmlns:cc="http://creativecommons.org/ns#" about="http://www.flickr.com/photos/pshab/498122926/"><a rel="cc:attributionURL" href="http://www.flickr.com/photos/pshab/">http://www.flickr.com/photos/pshab/</a> / <a rel="license" href="http://creativecommons.org/licenses/by-nc/2.0/">CC BY-NC 2.0</a></div>
  23. <div xmlns:cc="http://creativecommons.org/ns#" about="http://www.flickr.com/photos/pshab/498122926/"><a rel="cc:attributionURL" href="http://www.flickr.com/photos/pshab/">http://www.flickr.com/photos/pshab/</a> / <a rel="license" href="http://creativecommons.org/licenses/by-nc/2.0/">CC BY-NC 2.0</a></div>
  24. 2000% growth from June 2008 to June 2009
  25. Tweet: PostRetweet: Repeating another user’s post – giving them creditReply: A post directed at another userMention: A post that refers to another user@username: used either to reply or to mention#Hashtags: are nothing more than “tags” or “keywords” attached in the body of postsTwitterfeed: Twitter’s equivalent of the Facebook newsfeed – a listing of either your posts, or all the posts of your connections.
  26. 1382% growth
  27. 1382% growth
  28. 1382% growth
  29. 1382% growth
  30. * Between the two sites, Facebook dominates with an average of 80% of the group using Facebook exclusively. * 25-44 is the sweet spot for Linkedin with the site attracting more than 20% of both groups. These two age groups were also the most likely to be active on both Linkedin and Facebook, with around 12% of both groups showing overlap. * 1+1=900%: While the dramatic growth of the segment of users visiting both sites (as well as the growth in Linkedin exclusive visitors) is partially due to site growth, the 900% growth in the percentage of users visiting both sites seems to indicate that these sites are more complimentary than competitive. With online services like Twitter and Friendfeed continuing to blur the line between casual and business, the ability to use a single site as both a personal and professional networking tool becomes more realistic. But whether the &amp;quot;Poke&amp;quot; will ever make it into a sales strategy is still anyone&apos;s guess.Facebook vs. Linkedin - Network, Socialize, Be Professional? (25 June 2009) http://blog.compete.com/2008/07/22/facebook-vs-linkedin-traffic-demographics/ http://snipurl.com/kvp10
  31. <div xmlns:cc="http://creativecommons.org/ns#" about="http://www.flickr.com/photos/mic_n_2_sugars/564570276/"><a rel="cc:attributionURL" href="http://www.flickr.com/photos/mic_n_2_sugars/">http://www.flickr.com/photos/mic_n_2_sugars/</a> / <a rel="license" href="http://creativecommons.org/licenses/by-nc-nd/2.0/">CC BY-NC-ND 2.0</a></div>
  32. <div xmlns:cc="http://creativecommons.org/ns#" about="http://www.flickr.com/photos/gabbahey/269493000/"><a rel="cc:attributionURL" href="http://www.flickr.com/photos/gabbahey/">http://www.flickr.com/photos/gabbahey/</a> / <a rel="license" href="http://creativecommons.org/licenses/by-nc-sa/2.0/">CC BY-NC-SA 2.0</a></div>
  33. <div xmlns:cc="http://creativecommons.org/ns#" about="http://www.flickr.com/photos/ambrosiophotography/136198789/"><a rel="cc:attributionURL" href="http://www.flickr.com/photos/ambrosiophotography/">http://www.flickr.com/photos/ambrosiophotography/</a> / <a rel="license" href="http://creativecommons.org/licenses/by-nc-nd/2.0/">CC BY-NC-ND 2.0</a></div>
  34. <div xmlns:cc="http://creativecommons.org/ns#" about="http://www.flickr.com/photos/streetfly_jz/2758563395/"><a rel="cc:attributionURL" href="http://www.flickr.com/photos/streetfly_jz/">http://www.flickr.com/photos/streetfly_jz/</a> / <a rel="license" href="http://creativecommons.org/licenses/by-nc-nd/2.0/">CC BY-NC-ND 2.0</a></div>
  35. <div xmlns:cc="http://creativecommons.org/ns#" about="http://www.flickr.com/photos/streetfly_jz/2758563395/"><a rel="cc:attributionURL" href="http://www.flickr.com/photos/streetfly_jz/">http://www.flickr.com/photos/streetfly_jz/</a> / <a rel="license" href="http://creativecommons.org/licenses/by-nc-nd/2.0/">CC BY-NC-ND 2.0</a></div>
  36. <div xmlns:cc="http://creativecommons.org/ns#" about="http://www.flickr.com/photos/streetfly_jz/2758563395/"><a rel="cc:attributionURL" href="http://www.flickr.com/photos/streetfly_jz/">http://www.flickr.com/photos/streetfly_jz/</a> / <a rel="license" href="http://creativecommons.org/licenses/by-nc-nd/2.0/">CC BY-NC-ND 2.0</a></div>
  37. <div xmlns:cc="http://creativecommons.org/ns#" about="http://www.flickr.com/photos/streetfly_jz/2758563395/"><a rel="cc:attributionURL" href="http://www.flickr.com/photos/streetfly_jz/">http://www.flickr.com/photos/streetfly_jz/</a> / <a rel="license" href="http://creativecommons.org/licenses/by-nc-nd/2.0/">CC BY-NC-ND 2.0</a></div>
  38. “By including mobile in the portfolio, it enables broader access and a wider appeal,” he said. “It’s the one device we all carry around in our pocket all the time, so the least we can do is let people enter the campaign with the device they have in their hand.”Mobile Marketer (Big Bake Article)
  39. <div xmlns:cc="http://creativecommons.org/ns#" about="http://www.flickr.com/photos/timcaynes/2343474728/"><a rel="cc:attributionURL" href="http://www.flickr.com/photos/timcaynes/">http://www.flickr.com/photos/timcaynes/</a> / <a rel="license" href="http://creativecommons.org/licenses/by-nc/2.0/">CC BY-NC 2.0</a></div>
  40. 204 last month; 168 the month before.