It cost controller 2006

Certifikovaný IT Cost Controller – 3.den Procesní náklady & TCO „ Co se nedá změřit, to se nedá zlepšit“

Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Procesní náklady „ První povinností managera je popsat skutečnost“

Operativní procesy ,[object Object],[object Object],[object Object],[object Object],[object Object]

Configuration mgmt ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Change mgmt ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Incident mgmt ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Problem mgmt ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Release mgmt ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Taktické procesy ,[object Object],[object Object],[object Object],[object Object]

Service Level mgmt ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Availability mgmt ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Continuity mgmt ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Capacity mgmt ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Financial mgmt ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

IT Accounting, Charging and Budgeting cycle

Postupy analýzy TCO ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Existuje možnost výpočtu budoucích investic do IT? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Cost Types ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Cost Model of Costs-by-Customer

Complete view of the Cost-by-service

Východiska použitelná k výpočtu TCO ,[object Object],[object Object]

Modely a východiska argumentace pro TCO ,[object Object],[object Object],[object Object]

While keeping the enterprise's business strategy in mind, answer the following four questions: ,[object Object],[object Object],[object Object],[object Object]

It cost controller 2006

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