Developing a Holistic Cloud Strategy Webinar
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Flexible growth, cost control, and mobility are just a few of the many great reasons to move to the cloud. However, the decision remains incredibly complex, requiring businesses to ensure they have and understand the information necessary to make an effective choice. In this webinar, we’ll discuss how to develop a holistic cloud strategy for small-to-mid-sized businesses. Learn how to make a strategic move to the cloud by considering the hidden costs and common gotchas, appropriate infrastructure (from system inventory to connectivity), the right cloud solution, timing and contract review, and building the right team.
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Developing a Holistic Cloud Strategy Webinar
- 1. 1WEBINAR Strategic Move to the Cloud ksmconsulting.com© 2017 KSM Consulting, LLC Developing a Holistic Cloud Strategy How to make a strategic move to the cloud
- 2. 2WEBINAR Strategic Move to the Cloud ksmconsulting.com© 2017 KSM Consulting, LLC Director of Professional Services • Leads the technology team in developing innovative solutions to today’s complex technology challenges • Graduate of Rose-Hulman Institute of Technology (Bachelors), Purdue University (Masters), Stanford University (Masters), and IE Business School (MBA, Madrid, Spain) • Design Thinking Facilitator • Certified Project Management Professional • Fun fact: Once drove 35 hours straight across the country • Twitter: @caswelmo Mark Caswell
- 3. 3WEBINAR Strategic Move to the Cloud ksmconsulting.com© 2017 KSM Consulting, LLC Agenda Cloud Computing 101 5 Steps to a Strategic Move to the Cloud Developing Your Holistic Cloud Strategy WEBINAR 1. 2. 3.
- 4. 4WEBINAR Strategic Move to the Cloud ksmconsulting.com© 2017 KSM Consulting, LLC Cloud Computing 101
- 5. 5WEBINAR Strategic Move to the Cloud ksmconsulting.com© 2017 KSM Consulting, LLC Cloud Computing “Simply put, cloud computing is the delivery of computing services – servers, storage, databases, networking, software, analytics, and more – over the Internet (“the cloud”).” - Microsoft Overview
- 6. 6WEBINAR Strategic Move to the Cloud ksmconsulting.com© 2017 KSM Consulting, LLC Top Five Benefits 1. Cost: Op Ex versus Cap Ex 2. Speed: Provisioning in Minutes 3. Scale: Elastic Scalability 4. Productivity: Renewed Focus for IT 5. Performance: Economies of Scale Cloud Computing Fully integrated and unified security solutions are enabling organizations to increase their trust in the security of public clouds. - Building Trust in a Cloudy Sky: The State of Cloud Adoption and Security
- 7. 7WEBINAR Strategic Move to the Cloud ksmconsulting.com© 2017 KSM Consulting, LLC Types of Cloud Services Infrastructure as a Service (IaaS) Rental of IT infrastructure – servers and virtual machines, storage, networks, operating systems – from a cloud provider and pay as you go. Software as a Service (SaaS) Delivery of software applications over the Internet, on demand, and typically on a subscription basis. Platform as a Service (PaaS) Cloud services that supply on-demand environment for developing, testing, delivering, and managing software applications.
- 8. 8WEBINAR Strategic Move to the Cloud ksmconsulting.com© 2017 KSM Consulting, LLC Types of Cloud Deployment Public Cloud Owned and operated by third-party service providers, which deliver computing resources like servers and storage over the Internet. Hybrid Cloud Combination of public and private clouds, bound together by technology that allows data and applications to be shared between them. Private Cloud Cloud computing resources used exclusively by a business. Physically located on the company’s on-site datacenter. Third-party can host a businesses private cloud.
- 9. 9WEBINAR Strategic Move to the Cloud ksmconsulting.com© 2017 KSM Consulting, LLC Common Cloud Misconceptions • “The cloud is not secure.” • “My data is not safe in the cloud because it’s accessible to everyone.” • “The cloud is expensive.” The cloud is secure, accessible anywhere, and flexible enough to adjust to organization’s needs. Reality of the Cloud
- 10. 10WEBINAR Strategic Move to the Cloud ksmconsulting.com© 2017 KSM Consulting, LLC 10 Summary The decision to move to the cloud is complex. A cloud-migration strategy is necessary to position your organization up for a successful move. Cloud Complexities
- 11. 11WEBINAR Strategic Move to the Cloud ksmconsulting.com© 2017 KSM Consulting, LLC Making a Strategic Move to the Cloud
- 12. 12WEBINAR Strategic Move to the Cloud ksmconsulting.com© 2017 KSM Consulting, LLC Making a Strategic Move to the Cloud Weighing the Decision to Move to the Cloud Determining the Right Time to Move to the Cloud Selecting the Right Cloud Solution Overcoming Commonly Overlooked Considerations Building the Right Team
- 13. 13WEBINAR Strategic Move to the Cloud ksmconsulting.com© 2017 KSM Consulting, LLC Weighing the Decision to Move to the Cloud Is the cloud right for your organization? Category Reasons to Move Reasons to Wait Security Cloud is generally more secure (especially data centers) Maturity of the particular solution (sometimes a challenge with SaaS) Accessibility Mobile, always-on workforce Locked-down, on-premise activity only Scalability Growing, shrinking, or moving business Your business has periodicity No change is predicted over 5 to 7 years
- 14. 14WEBINAR Strategic Move to the Cloud ksmconsulting.com© 2017 KSM Consulting, LLC Weighing the Decision to Move to the Cloud Is the cloud right for your organization? Category Reasons to Move Reasons to Wait Reliability Financially backed SLAs, 24/7 monitoring & support, redundant physical systems, automated failover Maturity of the particular solution (newer SaaS or young data centers) Business Continuity Single points of failure (people or systems) internally Unique requirements, emergency scenarios Cost Total cost of ownership, including risk Unique requirements, desire for high CapEx vs. OpEx
- 15. 15WEBINAR Strategic Move to the Cloud ksmconsulting.com© 2017 KSM Consulting, LLC Hidden Costs and Savings Hidden Costs of On-Premise Solutions • Hard Costs: Power, Cooling, Physical Space • Licensing Costs: Non-Bundled Licensing and Support (Risk of audits) • Labor Costs: Maintenance and Support • Risks: Security and Business Continuity Hidden Costs of the Cloud • Hard Costs: Improved Connectivity • Labor Costs: Server Consolidation (Benefit) • Licensing Costs: Potential Increases or Decreases • Labor Costs: Requires Some Management • Risks: Business Viability Weighing the Decision to Move to the Cloud Managing the cloud is very different from managing traditional infrastructure. If managed properly, the cloud can drive cost savings.
- 16. 16WEBINAR Strategic Move to the Cloud ksmconsulting.com© 2017 KSM Consulting, LLC Selecting the Right Cloud Solution Step 1: Determine the applications that can and cannot be moved to the cloud. (It’s important to do the due diligence.) Step 2: Cloud Selection Process. What solution does your organization need?
- 17. 17WEBINAR Strategic Move to the Cloud ksmconsulting.com© 2017 KSM Consulting, LLC
- 18. 18WEBINAR Strategic Move to the Cloud ksmconsulting.com© 2017 KSM Consulting, LLC Selecting the Right Cloud Solution On-Premise Hybrid 100% Cloud From One Extreme to the Other
- 19. 19WEBINAR Strategic Move to the Cloud ksmconsulting.com© 2017 KSM Consulting, LLC IT Indicators • Traditional systems require regular patching and downtime. • Multiple failures have occurred with on- premise infrastructure or support • Data backups are expensive and complicated for specialized systems. • Hardware is nearing end of life or warranty expiration. • New technologies. Determining the Right Time to Move to the Cloud
- 20. 20WEBINAR Strategic Move to the Cloud ksmconsulting.com© 2017 KSM Consulting, LLC Business Indicators • Business growth (or consolidation). • An office move or business merger. • Employees are increasingly working remotely or onsite at clients. • IT personnel changes have reduced time for maintaining systems. • Productivity issues are significantly affecting the bottom line. • Reduce risk of security or biz continuity Determining the Right Time to Move to the Cloud
- 21. 21WEBINAR Strategic Move to the Cloud ksmconsulting.com© 2017 KSM Consulting, LLC 21 ksmconsulting.com • Cloud = Disaster Recovery • Connectivity • Believing, “I don’t have to manage the cloud.” • No exit plan • Data ownership and security Common Gotchas Overcoming Commonly Overlooked Considerations
- 22. 22WEBINAR Strategic Move to the Cloud ksmconsulting.com© 2017 KSM Consulting, LLC Building the Right Team • What skills do you have in house? • Solution Architecture • Technical Implementation • Ongoing Support and Maintenance • Project Management • Change and Cultural Management • What capacity does the team have? • Who is your executive sponsor? How To Evaluate Your Team
- 23. 23WEBINAR Strategic Move to the Cloud ksmconsulting.com© 2017 KSM Consulting, LLC Why Partner? • Large datacenter and cloud migrations are a once-in-a-decade project. • Internal IT teams often lack first-hand experience leading organizations through a cloud migration. • Cloud migrations are not the same as a hardware refresh. • Migrating to the cloud is not cost effective if done improperly. Building the Right Team Partnering is essential to achieve best organizational outcomes.
- 24. 24WEBINAR Strategic Move to the Cloud ksmconsulting.com© 2017 KSM Consulting, LLC Building the Right Team What to Look For in a Team • Third-Party Vantage Point • Technical and Cloud Expertise • Thoughtfulness • Due Diligence • Technical Support • Vendor Management • Post-Implementation Training
- 25. 25WEBINAR Strategic Move to the Cloud ksmconsulting.com© 2017 KSM Consulting, LLC Developing Your Holistic Cloud Strategy
- 26. 26WEBINAR Strategic Move to the Cloud ksmconsulting.com© 2017 KSM Consulting, LLC Creating Your Cloud Strategy Assessment, Discovery, and Requirements Solutioning Prototypes and Pilots Deliver Problem Definition Solution Concept Solution Design Value Delivered Delivering value across people, process, and technology.
- 27. 27WEBINAR Strategic Move to the Cloud ksmconsulting.com© 2017 KSM Consulting, LLC Taking the First Step Cloud Strategy Assessment Develop a holistic cloud strategy. Phase 1: Assess Current State Phase 2: Gap Identification Phase 3: Cloud Roadmap Development
- 28. 28WEBINAR Strategic Move to the Cloud ksmconsulting.com© 2017 KSM Consulting, LLC Summary
- 29. 29WEBINAR Strategic Move to the Cloud ksmconsulting.com© 2017 KSM Consulting, LLC 29 Summary The Big Takeaways 1 Moving to the Cloud is as much a Business Change as it is a Technical Change 2 Cloud Migrations are Complex: Take the Time to Tailor the Cloud Solution to Your Organization 3 Cloud Migrations are Complex: Make Sure You Have the Right Team to Make It Happen
- 30. 30WEBINAR Strategic Move to the Cloud ksmconsulting.com© 2017 KSM Consulting, LLC 30 Feel free to submit questions in the chat box on your screen. Webinar: Developing a Holistic Cloud Strategy Questions?
- 31. 31WEBINAR Strategic Move to the Cloud ksmconsulting.com© 2017 KSM Consulting, LLC Thank you for attending! Determine the Right Cloud Strategy After the webinar, you'll have the opportunity to complete a Cloud Strategy Assessment questionnaire. Following, you'll have a complimentary in-person consultation about recommendations for your cloud strategy with our technology team. Mark Caswell P: 317.452.1700 E: mcaswell@ksmconsulting.com T: @caswelmo www.ksmconsulting.com
Notas do Editor
- Speaker: Steph
- Speaker: Steph Keep to less than 3 minutes
- Speaker: Mark
- Source: https://azure.microsoft.com/en-us/overview/what-is-cloud-computing/ Source: https://www.forbes.com/sites/louiscolumbus/2017/04/23/2017-state-of-cloud-adoption-and-security/#6e5f617c1848
- Source: https://azure.microsoft.com/en-us/overview/what-is-cloud-computing/
- Source: https://azure.microsoft.com/en-us/overview/what-is-cloud-computing/ Public: Microsoft Azure All hardware, software, and other supporting infrastructure is owned and managed by the cloud provider. You can access these services and manage your account using a web browser. Private: The services and infrastructure are maintained on a private network. Hybrid: By allowing data and applications to move between private and public clouds, hybrid cloud gives business greater flexibility and more deployment options.
- The reason you need a cloud strategy is because the decision to move to the cloud is really complex. Need a strategy to guide your because it can become overwhelming in the moment to make good decisions and lead your organization to where they need to go.
- Business continuity: The cloud can be utilized as a business continuity solution Example: KSM moving their data center to the cloud and using the cloud as DR Other scenarios: Want to maintain in-house data center but want to use cloud as DR option. DR servers would turn up in the cloud. NO: If you feel you are being rushed into it. Can’t find the right partner, don’t have the time to go through selection process, if in a disaster scenario. Can’t rush great cooking. When your application vendor says they are going to drop your support. Has to start with your line of business apps. Lose support or control, you are in trouble. If there are other major transitions happening. Need ERP, don’t move to the cloud with the current system and then decide to move. Phase your software portfolio. We know the cloud is on average more secure, robust, provides better control of data (Backup, DR), that is generally contrary to how most business leaders thing about the cloud so sometimes you can’t fight that battle today. Sometimes you won’t convince the business leaders that right now is the right time, so you might have to setup into it over some period of time. Don’t let perfection get in the way of good enough. You just went through a hardware refresh. Don’t waste your investment. If you are in the middle of a contract. Must know those things before you make a decision. That is why a strategy is important. These things play out over relatively long periods of time. Knowing before contracts come up is key.
- Business continuity: The cloud can be utilized as a business continuity solution Example: KSM moving their data center to the cloud and using the cloud as DR Other scenarios: Want to maintain in-house data center but want to use cloud as DR option. DR servers would turn up in the cloud. NO: If you feel you are being rushed into it. Can’t find the right partner, don’t have the time to go through selection process, if in a disaster scenario. Can’t rush great cooking. When your application vendor says they are going to drop your support. Has to start with your line of business apps. Lose support or control, you are in trouble. If there are other major transitions happening. Need ERP, don’t move to the cloud with the current system and then decide to move. Phase your software portfolio. We know the cloud is on average more secure, robust, provides better control of data (Backup, DR), that is generally contrary to how most business leaders thing about the cloud so sometimes you can’t fight that battle today. Sometimes you won’t convince the business leaders that right now is the right time, so you might have to setup into it over some period of time. Don’t let perfection get in the way of good enough. You just went through a hardware refresh. Don’t waste your investment. If you are in the middle of a contract. Must know those things before you make a decision. That is why a strategy is important. These things play out over relatively long periods of time. Knowing before contracts come up is key.
- Cloud allows you to do things you’ve never had the opportunity to before. (Frees up internal IT team allowing them to add value: different spend profile.) Hidden Costs Hidden Investments Different View
- Talking Points: Hybrid Cloud Complexity Never pure cloud or pure on-prem; always a mixture of several cloud solutions Will ALWAYS have on-prem infrastructure
- Talking Points: Examples: On-Prem: ITP 100% Cloud: Noah’s or Homewood Hybrid: KSMC (Almost everyone) Hybrid Cloud Complexity Never pure cloud or pure on-prem; always a mixture of several cloud solutions Will ALWAYS have on-prem infrastructure
- Example: Indiana Oxygen
- 3rd Party: Come alongside Business Leaders and CIOs Vendors (only care about their piece of the puzzle, need someone who care about the entire puzzle) Ex: Wellfount: vendor was hosting everything out of a datacenter and we moved to Azure (they said it would never work). We helped debunk why it would be possible to move to Azure. “We are the source for truth on all things for clients”
- 3rd Party: Come alongside Business Leaders and CIOs Vendors (only care about their piece of the puzzle, need someone who care about the entire puzzle) Ex: Wellfount: vendor was hosting everything out of a datacenter and we moved to Azure (they said it would never work). We helped debunk why it would be possible to move to Azure. “We are the source for truth on all things for clients”
- 3rd Party: Come alongside Business Leaders and CIOs Vendors (only care about their piece of the puzzle, need someone who care about the entire puzzle) Ex: Wellfount: vendor was hosting everything out of a datacenter and we moved to Azure (they said it would never work). We helped debunk why it would be possible to move to Azure. “We are the source for truth on all things for clients”
- Show the process we’ve found to be successful. Speech around you can’t short-circuit the process: assessment, requirements gathering, etc.
- 1: Moving to the cloud is as much as business change as it is a technical change 2: Cloud migrations are complex: take the time to tailor the cloud solution to your org 3: Cloud migrations are complex: make sure you have the right team to make it happen
- Speaker: Steph How much does a cloud assessment cost and how long does it take? It is impossible to know how much it costs to get started $5,000 to $25,000 Depends on the size of the environment and the number of sites. Take the cloud assessment survey and we can better predict. Can take up to three months for the assessment. Micro client it can take two weeks. SMBs 30-60 days. What is the experience of end users after a migration to the cloud? It can go either way. Change management. Explain our approach to doing it well. What happens to my people who have been trained on hardware, infrastructure? IT director gets to move up a level and be more strategic His org can learn new skills The work doesn’t go away Still management, Helpdesk, support, etc.
- Speaker: Steph