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Six Ways to Influence Change

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Improve likelihood of change success by 10%? Sounds good!

I’m a big fan of the work done by Grenny, Maxfield, and Shimberg on what makes change initiatives successful. According to their research, initiatives are ten times more likely to succeed when the change strategy includes at least four of six approaches.

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Six Ways to Influence Change

  1. 1. 10 THE TRIED & TRUE SERIES: TRUSTED MODELS THAT STAND THE TEST OF TIME MOTIVATION ABILITY WAYS TO INFLUENCE CHANGE6 Increasing likelihood of change success tenfold sounds pretty good. Grenny, Maxfield, and Shimberg discovered how to do just that. They make a crucial distinction between increasing motivation (building the desire to change) and increasing ability (giving people the tools, skills, and knowledge they need to change). Both motivation and ability can be increased at the individual, social, and structural levels—generating six distinct sources of influence. Research shows that using four or more of these six approaches makes change initiatives 10 times more likely to succeed. How many are you using? MOTIVATION ABILITY LINK CHANGE TO MISSION AND VALUES CREATE SOCIAL MOMENTUM ALIGN REWARD SYSTEMS TO SUPPORT THE CHANGE BUILD SKILL OVER TIME OFFER PERSONALIZED, JUST-IN-TIME SUPPORT CHANGE THE ENVIRONMENT TO SUPPORTS THE CHANGE - Encourage public testimonials. - Tell stories about the future. - Create videos, maps, and other materials that paint the picture of the future. - Minimize unpleasant implications and impacts of change. - Sponsor training. - Provide immediate feedback. - Run simulations. - Create situations for people to learn safely, without pressure to be perfect. - Involve informal leaders in creating the change and train them to be on-the-floor resources. - Engage “squeaky wheels.” - Model the desired behaviors. - Coach leaders to acknowledge and reward desired behaviors. - Provide on-the-job coaching. - Set up easy ways for people to get help. - Make just-in-time mentoring or coaching available when people face tough obstacles. - Remove workplace obstacles. - Give people easy access to software or other tools that enable new ways of working. - Share information . - Track measures of success publicly. - Create visual cues that remind people of the change. - Link reward systems with desired changes. - Help people understand the implications of not changing. - Recognize accomplishments. - Hold people accountable to commitments. STRUCTURAL SOCIAL INDIVIDUAL Adapted from “How to Have Influence” by Grenny, Maxfield, & Shimberg in MIT Sloan Management Review (http://sloanreview.mit.edu/article/how-to-have-...). Partnering Resources is a management consulting firm dedicated to helping individuals, teams, and organizations thrive in our networked world. We help companies develop networked leadership, navigate change, and find opportunities in complex business ecosystems. Visit us online at http://partneringresources.com.

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