Managed Test Services Is: 1 - Having a strategic partner manage all software testing needs of the organization. 2 - Ensuring that uniform testing standards are implemented across the organization. 3 - Managing the risk factors of testing processes centrally. 4 - Running it akin to a factory.

1. © 2013. Maveric Systems Limited
Surya Vangara
VP – Global Delivery
Managed Test Services
This presentation and supporting material is owned by Maveric Systems and is for sole use of intended audience only.
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2. © 2013. Maveric Systems Limited 2
Financial Institution
Current Status of Testing
Retail Banking
Corporate Banking
Treasury
Wealth Management
Investment Banking
IT
IT
IT
Corporate IT
 Common
Applications
 Corporate
Applications
Operational
Risk 1
Operational
Risk 2
Operational
Risk 3
Operational
Risk 4
P
R
O
D
U
C
T
I
O
N

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What is MTS?
Managed Test Services is
▸ Having a strategic partner manage
all software testing needs of the
organization
▸ Ensuring that uniform testing
standards are implemented across
the organization
▸ Managing the risk factors of testing
processes centrally and
▸ Running it akin to a factory

4. © 2013. Maveric Systems Limited 4
MTS-enabled Testing
organization
Financial Institution
Retail Banking
Corporate Banking
Treasury
Wealth Management
Investment Banking
IT
IT
IT
Corporate IT
 Common
Applications
 Corporate
Applications
Operational
Risk 1
Operational
Risk 2
Operational
Risk 3
Operational
Risk 4
P
R
O
D
U
C
T
I
O
N
MTS
Measured,
Controlled
Operational
Risk
Operational
Risk 1
Operational
Risk 2
Operational
Risk 3
Operational
Risk 4

5. © 2013. Maveric Systems Limited 5
Hybrid Testing servicesTesting services
How do you go MTS?
Preparatory
Establish a Test Factory
Establish Partnership
Choose the right
partner
Implement
Go MTS
Business As Usual
Reap benefits
▸ Due diligence based
on criticality,
complexity and
maturity
▸ Design test factory
▸ Publish schedule
▸ Systematic process
implementation and
audits
▸ Establish clear go/no-
go for shipping apps
out of test factory
▸ Uniform use of tools
▸ Define metrics for
governance
▸ Find the right
independent testing
partner
▸ Contract finalization
▸ Pricing model
▸ Identify tools and
licensing model
▸ Finalize roles,
responsibilities and
accountability
▸ Transition Test
Factory to the
independent testing
partner
▸ Establish governance
model
▸ Build knowledge
repository
▸ Establish metrics
based project
governance
▸ Reuse test assets
▸ Implement hybrid
test services delivery
Test Management & Process Consulting

6. © 2013. Maveric Systems Limited 6
▸ Executive commitment
▸ Demand projection and sign-off
▸ Implementation of facilitating processes
▸ Test factory roadmap & design
▸ Service Level Management
▸ If offshored, identification and
implementation of data handling and
governance models
Pre-requisites for Going
the MTS Way

7. © 2013. Maveric Systems Limited 7
Phased Transition
Wave 1
Wave 2
Wave 3
HL Criticality
H
L
Complexity
H
L
HL Criticality
H
L
Complexity
H
L
Application Support Transition MTS Transition

8. © 2013. Maveric Systems Limited 8
MTS could be done
▸ In-house
▸ Onshore
▸ Near-shore
▸ Hybrid
by a testing partner
Delivery Location

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T
E
S
T
E
D
A
P
P
L
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C
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Managed State
Strategy Planning Preparation Execution
PROCESS
▸ Functional
Requirements
▸ Non-functional
Requirements
▸ Design
▸ Project
Schedules
▸ Code,
Installation /
Release Notes
▸ Test Data
▸ System Risks
Identification
▸ Test Strategy
▸ Effort review
▸ Non-
functional Test
Plan
▸ Test Schedule
▸ Analysis /
Review of
Inputs
▸ Test design
▸ Peer Review
▸ Automation
Scripts
▸ Test Data
▸ Volume Data
▸ Environment
Setup
▸ System Testing
▸ SIT
▸ Regression
Testing
▸ UAT
▸ Performance
Testing
▸ Security &
Penetration
▸ Test Strategy
▸ Test Plans
▸ Test cases
▸ Automation
Scripts
▸ Test Data
▸ Defect Data
▸ Metrics Data
▸ Status Reports
▸ Test Repots
Metrics
Defect Man-
agement
Test Effec-
tiveness
Test
Efficiency
Test
Coverage
Tracking Defects Effort Status Schedule
Risks/
Issues
Support
Processes
Tools
Environment
People
Procedures Standards Templates Guidelines
Test case Repository Defect Tracking Regression Performance Configuration
Hardware Software Connectivity
Test Analysis Performance Testers Technical Support Managers

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Strategy
▸ Repeatable enterprise-wide programs
▸ Setting up hybrid test delivery center
Optimization
▸ Process improvement
▸ Productivity improvement
▸ Increased throughput
Consolidation
▸ Process standardization
▸ Support consolidation
▸ Cost reduction
▸ Adequate service coverage
Transition
▸ Acquire knowledge
▸ Phased transition
▸ Build repository
▸ Identify service levels
Maturity Model
HL Criticality
H
L
Complexity
H
L
Years

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Benefits of MTS
Near-term benefits Long-term benefits
Knowledge Repository
▸ Library of artifacts
▸ Common frameworks
▸ Template and data repositories
▸ Dedicated competency center
Better application quality
▸ Testing will travel upstream in SDLC
▸ More control on application reliability
▸ More control on development vendor/teams
▸ Continuous test process improvement
Better ROI
▸ Better retention of testing talent
▸ Better utilization of testing tools
▸ Investment in partner will pay-off
▸ Increase in remote/offshore testing
Lower cycle time
▸ Systematic automation
▸ Faster testing through better productivity
▸ More re-use
▸ Process for faster speed-to-market
Better application quality
▸ Rigorous processes
▸ Better coverage through better design
▸ Early identification of defects
▸ Consistent methodologies
Better ROI
▸ Centralized testing
▸ Optimization of tools and infrastructure
▸ Standardization of processes and methods
▸ Better quality testing talent

12. © 2013. Maveric Systems Limited
Thank You!
suryav@maveric-systems.com