3. human capital, 157, 162, 165, 166 creative cultural industry, 471
human resource, 157, 158, 166, 167, 169 creative and performing arts, 466
industrial, 162, 164 cultural centres, 466
incentives, 158, 165, 166, 167, 169 fine arts, 466
incubator, 161 Heritage Craft Apprenticeship Scheme, 476
infrastructure, 161 Islamic Art Museum, 468
intellectual capital, 158, 166 Istana Budaya, 466, 470
intellectual property, 167, 168 Laman Seni Kuala Lumpur, 467
investment, 157, 160, 161, 162, 163, 165, National Archives, 470
166, 169 National Automobile Museum, 468
Malaysian Biotechnology Corporation, 158, National Heritage Act 2005, 470
165, 168 Perbadanan Kemajuan Filem Nasional
Malaysian Life Sciences Fund, 166 Malaysia, 471
Malaysian Technology Development Program Merakyatkan Seni dan Budaya,
Corporation (MTDC), 161, 166 479
matching grant, 166, 169 Tekstil Museum, 470
National Biotechnology Policy (NBP), 157, visual arts, 467
161, 162, 169
natural products, 159, 161 Development Composite Index
new source of growth, 164, 168 balanced regional development, 355, 363,
pharmaceutical, 158, 160, 163, 164, 167 366, 371
platform technologies, 161, 163, 168
private sector, 157, 160, 161, 162, 166, Distributive Trade
167, 169 balanced development, 215
research and development (R&D), 157, 158, Best Consumer Club, 220
PAGE 159, 162, 163, 165, 166, 167, 169 Best Consumer Organisation, 220
Science Fund, 166 franchisors, 212
548 standardisation, 159 business-to-business (B2B), 212
TechnoFund, 166 business-to-consumer (B2C), 213
technology acquisition, 166, 169 Companies Commission of Malaysia, 214
technology transfer, 168 consumer education and awareness, 214
training, 158, 167 trade fraud, 214
venture capital, 166 Tribunal for Consumer Claims Malaysia, 214
Consumer Protection Act 1999, 220
Bumiputera co-operatives, 217, 219
Bumiputera Commercial and Industrial Copyright Act 1987, 214
Community, 36 department stores, 210
Bumiputera entrepreneurs, 36 Direct Sales Act 1993, 217
Bumiputera Science and Technology domestic and global supply chains, 216
Community, 32 e-commerce, 215, 218, 220
Bumiputera SMEs, 36 Electronic Government Activities Bill, 218
Franchise and vendor development Electronic Transaction Bill, 218
programmes, 36 Fair Trade Practices Policy, 213
franchise development programme, 36, 377 Fair Trade Practices Law (FTPL), 215
Government-Linked Companies (GLCs), 337 Malaysian Competitive Network, 215
Institut Keusahawanan Negara (INSKEN), franchisor-franchisee, 217
351 hypermarkets, 210, 211, 216
Majlis Amanah Rakyat (MARA), 350 Institut Keusahawanan Negara (INSKEN),
Perbadanan Usahawan Nasional Berhad 219, 220
(PUNB), 340, 351 Intellectual Property Corporation of Malaysia
Projek Usahawan Bumiputera Dalam Bidang (MyIPO) 214, 218
Peruncitan (PROSPER), 340, 351 Intellectual Property Rights (IPR), 214, 218
Technopreneurs, 350 niche markets, 217
vendor development programme, 36, 337, one-stop shopping, 210
350 patents, 218
venture capital scheme, 337, 340, 351 Personal Data Protection Bill, 218
National Consumer Policy, 214
Competitiveness PUNB, 213, 219
competitive advantage, 27 Registrar of Companies, 214
Registrar of Businesses, 214
Culture regulatory framework and guidelines, 215
Akademi Seni Kebangsaan, 466 Sales (Scheme and Conduct) Regulation
Balai Seni Lukis Negara, 467 2001, 212
craft, 465 shopping complexes, 210, 217
4. SMEs, 211, 213, 216, 217 Electricity
Special Anti-Piracy Task Force, 214 Bakun Hydroelectric Project, 406
Special Task Force Committee to Eradicate distribution, 399, 407
Counterfeit Goods, 214 generation mix, 399, 406
specialty stores, 210 generation, 402, 405, 406, 407
NINTH MALAYSIA PLAN 2006-2010
supply chain management, 210, 216 hydro, 406, 407
trademarks, 214 peak demand, 398, 405
Trade-Related Aspects of Intellectual Property reserve margin, 398, 405, 411
Rights (TRIPs) Agreement, 213 rural electricity, 399, 402, 407
zone requirements, 215 Supervisory Control and Data Acquisition
system, 407
Education transmission, 399, 406, 407
academic staff, 257
branch campuses, 243 Employment
centres of excellence, 246 agriculture sector, 240, 251
community colleges, 243, 246 Bumiputera professionals 323, 326, 350
computer, 242 disparity, 35
double degree, 246 electronic labour exchange, 252
double major, 246 employment, 240, 251
education hub, 365 GiatMARA Centre, 370
education promotion offices, 246 human capital development, 366
educational support programmes, 31 income generating activities, 366
enrolment, 240, 242, 254 job creation, 27
extension education programmes, 246 job opportunity, 363, 366
facilities, 31 knowledge-based sector, 36
financing of education, 256 major occupational categories, 240, 251 PAGE
manufacturing sector, 240, 251
foreign student, 246, 258
ICT and technology-mediated methods, 257 migration, 367 549
internship and structured attachment mindset, 367
programmes, 257 out-migration, 360
joint award degree, 246 self-employment, 251
j-QAF programme, 33 self-esteem, 367
major-minor, 246 self-reliance, 367
Malaysian Qualification Agency, 31 senior official and managers, 333
Malaysian Qualifications Framework (MQF), services sector, 240, 251
31 skills training, 366, 367, 370
multilingualism, 257 sub professional, 333
MySchoolNet, 255 top and middle level, 333
National Advisory Council on Education and unemployed graduates, 345
Training, 30
Energy
National Dual Training System, 30
benchmark, 403
National Pre-School Curriculum, 30
biofuel, 411
pedagogy and assessment skills, 257
biomass, 408
performance gap, 255
coal
polytechnics, 243
coal-based plant, 398, 405, 406
post-doctoral fellowships, 246
consumption (use), 398, 399, 405
post-graduate level, 256
crude oil
pre-school education, 31, 240, 254 INDEX
condensate, 396
primary, 31
diversification policy, 394
private tertiary education institutions, 243
energy supply, 393, 395, 402, 403, 410, 411
Program Pembestarian Sekolah, 255
exploration, 403, 404
public institutions of higher education, 243
exports, 396
quality education, 254
National Depletion Policy, 396
rating system, 257
petroleum, 39
regional education hub, 246
production, 396, 403, 404
secondary, 31, 242, 254, 255, 256 refining capacity, 396
smart school, 255 reserve, 403, 404, 411
special education, 242, 255 energy efficiency
teacher training curriculum, 30 demand, 394, 402, 403
telecentres, 367 energy audit, 401, 409
tertiary, 30, 31 energy management system, 408
universal, 31 intensity, 394, 402
university colleges, 243 investment, 401
5. price, 402, 409, 411 Pusat Rujukan Sosial, 313
gas Rukun Tetangga Committees, 312, 318
demand, 394, 397, 404 Taman Sinar Harapan, 311
exports, 397 Unit Mayang, 317
liquefied natural gas, 397
liquefied petroleum gas, 401 Financial Services
Natural Gas Distribution System, 397, Bank Negara Malaysia, 183, 190
404 capital market, 178, 186
natural gas for vehicles, 404 consumer education, 173, 181
production, 397 consumer protection, 173, 185
reserve, 397, 411 co-perative, 180, 190
Danaharta, 173, 191
Environmental Management Danamodal, 173, 191
air pollutants, 459 derivative, 180, 188
Air Pollution Index, 454 development financial institutions, 177, 185
air quality, 454, 459, 463 Financial Sector Master Plan (FSMP), 171,
awareness raising, 460 172, 181, 182, 191
better farming practices, 455 government-linked companies (GLCs), 179,
chemical and hazardous substances, 455, 187
460 insurance, 173, 177, 184, 185, 186
cleaner technology, 460, 463 Islamic banking, 176, 182, 184
eco-labelling, 460 Islamic capital market, 179, 180, 184, 186
emission standards, 459 Labuan International Offshore Financial
emissions, 454 Centre, 180, 182, 189, 190
environment friendly materials, 460 liberalisation, 171, 176, 182, 186, 191
PAGE environmental sustainability, 453 non-performing loans, 174
global harmonised system, 460 provident and pension fund, 179, 189
550 haze, 454, 459
LCA, 460
Takaful, 177, 180, 182, 184, 185, 190
unit trust, 179
mobile sources, 454, 459
venture capital, 179, 183
National Environment Policy, 454
polluted rivers, 455, 459
Fire and Rescue Services
preventive measures, 453, 458, 463
strengthen and upgrade these services, 444
recycling, 455, 460
Fire and Rescue Academy, 451
re-use, 455, 460
Fire prevention campaigns, 451
river water pollution, 454
sanitary landfills, 455, 460 More fire and rescue volunteer brigades,
scheduled waste, 455 451
self-regulatory measures, 460
solid waste, 455, 460, 463 Flood Mitigation
solid waste department, 460 barrage, 381
stationary sources, 454, 459 flood diversions, 381, 389
sulphur content, 454, 459 floodplain management, 389
water quality, 454, 459, 463 flood retention ponds, 381, 389
reduce flood hazards, 381, 389
Family
Child Act 2001, 309 Governance
Child Activity Centre, 309 accountability, 489, 490, 491
Child Care Centre Act 1984, 309, 316 awareness campaigns, 489
Child Protection Teams, 309 build capacity, 489
Child Welfare Committees, 315 business ethics, 485, 486, 489
Court Advisors for Court for Children, 315 compliance, 487, 490
Convention of the Rights of the Child (CRC), community education, 488, 490
309, 310, 315 corporate and business ethics, 489
Disabled Worker’s Allowance, 310 corporate governance, 485, 486, 487, 489
Family First Campaign, 308 corruption, 488, 491
Kompleks Kasih Keluarga, 308
cost of doing business, 485, 491
National Plan of Action for Older Persons,
educational programmes, 489
311
efficiency of public service delivery, 486,
National Social Policy, 313
491
National Standard for Social Work
family and community institution, 489
Competencies, 319
good governance, 485, 486, 487, 488, 491
Parenting @ Work Programme, 314
high risk agencies, 490
People with Disabilities Act, 316
integrity, 485, 487, 488, 489, 490, 491
6. internal auditing foundations, 490 continuing professional development (CPD),
malpractices, 490 423, 431
mass media, 498 Disease Burden Study, 423, 426, 432
minority shareholders, 487, 490 clinic
National Integrity Index (IIN), 486 community clinics, 417, 418
NINTH MALAYSIA PLAN 2006-2010
National Integrity Plan (PIN), 485, 486, 488, health clinics, 415, 420, 422, 427
489, 491 integrated clinic concept, 418
opportunities for corruption, 490 mobile clinics, 367, 428
prevention, 488 minor surgery facilities, 367
prone to corruption, 490 teleconsultation, 367
punitive action, 488 telehealth, 367
reduce corruption, 489 diseases
reduce wastage, 491 communicable diseases, 38, 426, 427,
regulatory bodies, 489 428, 435
review and update of relevant laws, 490 non-communicable diseases, 415, 426,
strategic alliances, 489 427, 428, 435
surveillance activities, 487 vector-borne diseases, 426
transparency, 486, 488, 489, 490, 491 water-borne disease, 416
epidemic intelligence, 426
Gross Domestic Product Food Regulations 1985, 416
agriculture, 51, 52, 57, 63, 66, 68, 69, 73
good manufacturing practices (GMP), 424
manufacturing, 47, 49, 51, 57, 63, 66, 69,
health promotion, 414, 426, 428, 431, 424
74
health technology assessment (HTA), 424
mining, 51, 57, 68, 69, 74
health tourism, 420, 431
construction, 51, 52, 69
Hospital Accreditation Certification, 424, 433
services sector, 48, 51, 57, 63, 66 PAGE
primary care level, 38
Gross National Product
domestic demand, 45, 65, 67, 69
care services, 38
infectious diseases, 23 551
sources, 54 Hospital Accreditation Certification, 38
incremental capital output ratio, 46 institutes
national savings, 45, 54, 70 Institute of Medical Research (IMR), 415,
per capita gross national product, 45, 65 423
private consumption, 53, 70 National Forensic Institute, 429
private investment, 51, 65, 69, 76 National Institute for Oral Health, 429
foreign direct investment, 51 National Institute of Cancer, 429
public consumption, 53, 70 National Institutes of Health, (NIH) 422,
public investment, 53, 69 432
purchasing power parity, 45, 65 National Institute of Natural Products,
resource balance, 54, 70 Vaccines and Biologicals (NINPVB), 422,
423, 432
Growth Triangle lifelong wellness, 413, 425
action plan, 362, 369 Medical Devices Act, 434
barter trade, 369 mental health services, 427
BIMP-EAGA, 362, 369 Millennium Development Goal, 426
border trading, 367 National Ethics Board, 434
feasibility studies, 370 National Food Safety Policy and Action Plan,
IMT-GT, 362, 369 416
JDS, 362, 363, 369 National Health Fund, 434 INDEX
roadmap, 369 National Medicine Policy, 430
sub-regional cooperation, 362, 369, 371 National Nutrition Policy, 416
National Strategic Plan, (NSP) 426
Health non-governmental organisations (NGOs),
centre 143, 418, 420, 426, 427, 429, 430, 434,
ambulatory care centres (ACC), 419, 429 435
Communicable Disease Centre (CDC), oral health, 416
426 palliative, 418, 420, 430
Community Health Promotion Centre, 38 pharmaceutical care, 420, 430
Infectious Disease Research primary care, 418, 423, 424, 427, 428, 429,
Centre, 415 433
National Blood Transfusion human resource
Centre, 419 allied health science personnel (AHSP),
National Crisis (Health) 422, 428, 432
Preparedness and Response family medicine specialists, 418, 428
Centre, 427
7. programme business to business (B2B), 137, 150
food safety and quality programmes, 416 business to consumer (B2C), 137, 150
nutrition programmes, 416 Community Knowledge Centres, 145
occupational safety and health computer forensics, 140
programme, 415 content development, 133, 135, 139, 148,
water supply and environmental health 149, 151
programme, 416, 428 cybercities, 145, 146, 148, 154
rehabilitative care, 428 Cyberjaya, 146, 149
research and development (R&D), 422, 423, Demonstrator Application Grant Scheme
432, 434 (DAGS), 141
secondary and tertiary care, 418, 429 e-Government, 147
system e-learning, 367
communicable disease control information e-learning blueprint, 152, 140
system, 415 Electronic Transaction Bill, 137
hospital information system (HIS), 433 Electronic Government Activities Bill, 137
total hospital information system, 423 geographical information system (GIS), 141
teleconsultation, 423, 433 Government Multipurpose Card (GMPC), 147
Telehealth, 423, 433 ICT workforce, 151
Teleprimary Care, 424, 433 information security, 133, 141, 151, 152,
traditional and complementary medicine (T/ 153
CM), 423, 428, 431, 432, 434 infostructure, 133, 140, 155
intellectual capital, 152
Housing intellectual property, 149
Program Perumahan Mampu Milik, 438, 440 Internet service, 134, 153
Program Perumahan Mesra Rakyat, 438, Internet subscription, 37
PAGE 446 Malaysian Information, Communications and
Tribunal For Homebuyer Claims, 438 Multimedia Services (MyICMS), 134, 143
552 The Housing Development Act (Control and Medan InfoDesa, 138
Licensing) 1966, 438 MSC applications, 137, 146, 147
low-cost-houses, 438, 440, 445, 446, 447 MSC Creative Applications and Development
low-medium-cost-houses, 446, 447 Centre (CADC), 139
medium and high-costs-houses, 440, 445 MSC-Status, 136, 138, 145, 146
Penyatuan Semula Kampung, 441, 447 National ICT Security and Emergency
Pusat Pertumbuhan Desa dan Pembangunan Response Centre (NISER), 140, 153
Bersepadu Desa Terpencil, 441, 447 Personal Data Protection Bill, 137
quarters, 441, 448, 451, 452 SchoolNet, 140, 147, 153
landscape master plans, 442, 451 shared services and outsourcing (SSO),
Upgrading Status of Local Authorities, 442 136, 148, 150, 154
Facilities and Infrastructure, 443 technopreneur development, 148
telecentre, 138, 145, 153
Human Capital Development telehealth, 137, 147
coverage, 259 teleworking, 144
high performance culture, 259 test-bed, 146, 147
holistic, 237, 259 Universal Service Provision (USP), 134,
Islam Hadhari, 237, 259 138, 145
strong morals and ethics, 259, 261 value creation, 144, 149
voice over IP (VoIP), 134, 135
Income
Disparity ratio, 332, 340 Industry
Gini coefficient, 332, 333 air linkages, 362, 369
Middle-income group, 345 beef valley, 364
biotechnological industry, 27
ICT business transaction, 369
accreditation, 149, 152 Custom Immigration and Quarantine (CIQ),
acculturation, 140, 152 362, 369
applications service provider (ASP), 134, digital content industry, 27
139 electrical and electronic industry, 26
Bill of Guarantees, 142, 145 halal hub, 364, 365
bioinformatics, 148, 150, 151 halal livestock, 369
bridging the digital divide (BDD), 138, 144, hi-tech park, 364
153 ICT industry, 27
broadband network, 143 Integrated Deep Sea Fishing Complex, 365
broadband services, 134, 143 knowledge workers, 31
broadcasting, 134, 143, 148, 149 local workers, 27
8. national food terminal, 364 branding, 111, 124, 125
ornamental fish project, 370 Bumiputera, 114, 117, 125, 131
permanent food production parks, 364, 365 Commercialisation of Research and
private sector industry, 29 Development Fund (CRDF), 115
sewerage services, 40 competitiveness, 107, 114, 115, 116, 117,
NINTH MALAYSIA PLAN 2006-2010
skilled biotechnology workers, 27 118, 119, 132
Demonstrator Applications Grant Scheme
International Cooperation (DAGS), 115
ASEAN, 355, 361, 369, 371 investment, 107, 108, 112, 116, 117, 118,
Bilateral, 355, 362 119, 120, 122, 123, 124, 125, 126, 127,
129, 132
International Economy globalisation, 129
advanced economies, 64 halal, 117, 128
developing economies, 64 handicraft, 123
non-traditional markets, 74 Industrial Master Plan (IMP3), 112
world economy, 64 high value added, 108, 114, 117, 123, 126,
world crude oil prices, 57 132
world trade, 64, 74 incentives, 112, 115, 117, 120, 121, 122,
124, 126, 132
Knowledge-based Economy industrial cluster, 119, 132
Knowledge-based Economy Development industrial development, 115, 131
Index, 46 infostructure, 112, 123
Knowledge readiness based content, 47 innovation, 107, 116, 117, 119, 120, 123,
127, 128, 131
Labour manufacturing related services (MRS), 112,
expatriates, 240 116, 124, 126, 129 PAGE
foreign workers, 240, 250 maintenance, repair and overhaul (MRO),
knowledge workers, 251 122
nanotechnology, 130
553
labour force participation rate, 250
labour force, 33, 240, 250 National Automotive Policy (NAP), 121
labour legislation, 250 non-resource-based, 108, 110, 112, 114,
labour mobility, 251 117, 130
labour productivity, 240 own design manufacturers (ODM), 124
persons with disabilities, 251 own brand manufacturers (OBM), 124
productivity, 28 photonics, 115
share of the labour force, 250 productivity, 107, 119, 128, 129
tertiary level, 240 R&D, 115, 118, 119, 120, 122, 123, 125,
unemployment rate, 240 126, 132
resource-based, 108, 110, 114, 116, 117,
Macroeconomic 119, 125, 129
agriculture, 26 rural industries, 128
Small and Medium Enterprises (SMEs), 107,
balance of payment, 24
114, 115, 117, 124, 125, 126, 127, 128,
fiscal tax, 362
131, 132
global
technopreneur, 125
economic imbalances, 23
value chain, 119, 120, 121, 123, 132
economic landscape, 24
vendor, 115
globalisation, 24
gross domestic product (GDP), 25, 356, 357
Multilateral Cooperation INDEX
knowledge-based economy, 30, 37
ASEAN, 29, 43, 512, 513, 514
investment
Asia Pacific Economic Cooperation, 42
domestic investment, 359
Asian Development Bank, 514, 521
foreign investment, 359
Colombo Plan, 514
liberalisation, 24, 30
Commonwealth, 514
manufacturing, 24
Islamic Development Bank, 514, 521
monetary policy, 24
Millenum Development Goals (MDGs), 511,
per capita income, 363 515
private investment, 24, 28 Non-Aligned Movement, 514, 521
total factor productivity, 24 Organisation of Islamic Conference, 42, 43,
520
Manufacturing technical assistance, 520, 522
aerospace, 122 United Nations, 520, 522
ASEAN, 111, 129 World Bank, 514, 522
ASEAN Free Trade Area (AFTA), 127 World Trade Organisation, 29, 514, 520,
biotechnology, 115, 117, 119, 120, 125, 131 522
9. Natural Resource Management Port Klang, 379, 384
Bandar Lestari-Anugerah Alam Sekitar, 458 river transport, 384
Biodiversity, 457, 461, 463
critical habitats, 457, 459, 461 Poverty
development standards, 456 Amanah Ikhtiar Malaysia, 34, 327, 342, 345
ecosystems, 461 bracket, 35
environmental awareness, 458, 462 Bumiputera minorities, 331
environmentally Sensitive Areas (ESAs), disadvantaged group, 341
456, 460 disparity, 35
environmental stewardship, 453, 462 distribution, 35
environment-friendly culture, 459, 462 Federal Land Consolidation and
forest resources, 457, 461, 463 Rehabilitation Authority (FELCRA), 343,
funding mechanisms, 462 352
geological heritage sites, 461 Federal Land Development Authority
groundwater, 456, 459 (FELDA), 344, 352
land use planning, 456, 453 gap, 35, 331
mangrove forests, 457, 461 general poverty, 34
market-based instruments, 457, 459, 461, groups, 38
462 Hardcore, 326, 340, 341, 342, 343, 345,
Mineral Enactment and Quarry Rules, 461 353
multilateral environmental agreements, 458, hardcore poverty, 34
462 Incidence, 344
NPP, 456, 460 incidence of poverty, 34
protected areas, 457, 462 inequalities, 35
spatial development approach, 460 Integrated Development Programme for
State Mineral Enactment, 457 Urban Communities, 342, 344
PAGE micro-credit, 342, 332
Sustainable Development Indicators, 459,
National poverty database, 343
554 462
sustainable natural resource management, orang asli, 341, 332
458, 463 overall, 326, 331, 340, 341, 342, 353
water resources, 456, 461 poverty eradication, 34
wetlands, 457, 461 Poverty line income (PLI), 326, 327
Pusat Sejahtera, 344
Ownership resettlement schemes, 332
Bumiputera ownership, 326, 336, 337, 340, Rubber Industries Smallholders Development
347 Authority (RISDA), 343, 352
Commercial buildings, 337 Rural, 324, 327, 331, 341, 342, 343, 344,
Department of Wakaf, Zakat and Haji, 348 345, 346
Initial Public Offering (IPO), 337 self help and enhance income generation,
native and customary land, 348 34
Perbadanan UDA, 348 Skim Pembangunan Kesejahteraan Rakyat,
34, 327
Permodalan Nasional Berhad (PNB), 347
United Nations Development Program
Pusat GIAT MARA, 337, 348
(UNDP), 324
Pusat Putra, 348
Urban, 331, 343, 344, 351
Securities Commision, 337
Urban Poverty Strategic Action Plan 334
State Economic Development Corporation
Yayasan Basmi Kemiskinan, 327
(SEDC), 349, 350
Unit trust scheme, 347, 348
Privatization
Yayasan Amanah Hartanah Bumiputera, 348
Agreements, 223, 226, 227, 229, 230, 231,
232
Population
Build-Lease-Maintain-Transfer, 223
age group, 250
Build-Lease-Transfer, 224
growth rate, 238
Build-Operate-Transfer, 225
life expectancy at birth, 238, 250
Bumiputera entrepreneurs, 223, 227, 228,
population, 238, 250 232, 233
total fertility rate, 238, 250 Bumiputera participation, 227, 229, 232
urban, 250 business environment, 28
capital expenditure, 224, 226, 230
Ports concession, 223, 226, 229, 230
cargo handled, 379 contract works, 227, 228, 232
container terminal, 379 equity ownership, 228, 232, 336, 337, 347
dredging, 384 expropriation, 227
main line operators, 384 growth corridors, 28
navigational safety, 384 Key Performance Indicators (KPIs), 229, 230,
PTP, 379, 384 232
10. legislation, 231 cost of doing business, 493, 495, 502
level of indebtedness, 227 counter service, 494, 495
monitoring mechanism, 232 customer service, 495, 496
moratorium, 232 Customer Service Office (CSO), 495, 496,
output specifications, 229, 230 506
NINTH MALAYSIA PLAN 2006-2010
paid-up-capital 228, 231 Department of Sewerage Services, 496
performance standard, 229, 230 Development Administration Circular, 499
Private Finance Initiatives-(PFI), 28, 223, district and local level administration, 493,
229, 230, 231, 232 502
privatization programme, 223, 226, 229, district office, 503
230, 232 district officer, 503
privatized entities, 223, 224, 231, 232 e-channels, 503
privatized projects, 223, 227, 228, 229, 230 e-Consent, 503
programmes, e-Daftar, 500
regulatory authorities, 231, 232 EG*Net, 500
regulatory framework, 223, 229, 231 e-Hakmilik, 500
risk distribution, 229, 232 e-Insurans, 500
sale of asset and equity, 226 e-Learning, 499, 507
savings, 226 Electronic Government Activities Act, 503
small and medium enterprises, 28 Electronic Government Transactions Act, 503
step-in rights, 227 Electronic Queue Management Systems, 495
tariff charges, 230, 233 Employee Provident Fund (EPF), 495
training programmes, 231 Enforcement, 496, 504
vendor development programmes, 227, 228, e-PBT, 499
230 e-Procurement, 500
e-Services, 499, 503 PAGE
Productivity e-Social Services, 506
capital, 46, 63, 65 e-SPKB, 500 555
labour, 46, 63, 65 e-Syariah, 500
labour productivity, 28 e-Tanah, 499, 503
productivity-driven growth, 46, 65 Flying Squad, 495
total factor productivity, 46, 65 front line agencies, 499, 504
Generalised System of Preferences (GSP),
Public Sector 495
domestic debt, 57 Handholding, 497
development expenditure, 57, 70, 71, 72, 73 human capital, 497
external debt, 57 human resource management, 502, 505,
fiscal deficit, 57, 72 507
operating expenditure, 57, 72 ICT infrastructure, 506
revenue, 57 ICT Strategic Plan, 499
appropriate Monetary Policy, 45, 63 immigration attachés, 500
Inland Revenue Board (IRB), 494
Public Service Innovation, 497, 499
accountability, 493 innovation award, 499
benchmarking, 497, 499 Institut Aminuddin Baki (IAB), 506
bureaucratic Red Tape, 493, 494, 503 Institut Tanah dan Ukur Negara (INSTUN),
Business Development Centre, 497 506
Business Information Centre (BIC), 497 investment facilitation, 494 INDEX
Certificate of Completion and Compliance investors, 497, 503
(CCC), 504 issuance of licenses, permits and approvals,
Certificate of Fitness for Occupation (CFO), 494, 502
496, 501, 504 I-Visa, 494
Commonwealth Association for Public Judicial and Legal Training Institute (ILKAP),
Administration and Management 506
International Innovation Award, 499 Key Performance Indicators (KPI), 493, 499,
Commonwealth Association for Public 504
Administration and Management, 499 land administration, 493, 494, 495, 496,
competency, 493, 496, 500, 502, 505 499, 503, 507
Computerised Accident Reporting System Land Application Monitoring System (LAMS),
(CARS), 500 496
Construction Industry Development Board land office, 499, 502
(CIDB), 494 local authorities, 494, 496, 499, 501, 503,
Construction Labour Exchange Centre 506, 508
(CLAB), 501 local planning agency, 503
11. Malaysia Incorporated, 501 Quality Control Circle Award, 498
Malaysia Incorporated Officials Committee, quality management, 493, 497, 498, 508
501 regulatory, 493, 502, 504, 509
Malaysian Administrative Modernisation and Road Transport Department (RTD), 495
Management Planning Unit (MAMPU), Royal Commission to Enhance the
508 Operations and Management of the Royal
Malaysian Customs Academy (AKMAL), 506 Malaysia Police, 508
Malaysian Industrial Development Authority Royal Malaysia Police, 500, 508
(MIDA), 497 self-regulation, 504
Malaysian Public Sector ICT Strategic Plan, Service Level Agreements SLA, 501
499 Shared Services Outfit (SSO), 500, 506
management integrity, 493 smart partnership, 500
Meet Your Clients’ Day, 506 special project officer, 497
Ministerial Task Force, 494 Survey and Mapping Department (JUPEM),
Ministry of Agriculture, 497 496
Ministry of Housing and Local Government, system and procedure, 493, 503
496, 503 Total Quality Management, 497
Ministry of International Trade and Industry Transparency, 504
(MITI), 495 United Nations Public Service Award, 499
Ministry of Natural Resources and
Environment, 496 Quality of Life
Ministry of Women, Family and Community digital divide, 366, 367
Development, 506 hardcore poor, 366
Money Lenders’ Act 1951, 501 infrastructure, 359, 360, 362, 363, 365, 366,
MS ISO 9000, 497, 498, 503 367, 369
PAGE MS ISO 9000:1994, 498 incidence of poverty, 356, 358, 360, 363
MS ISO 9001:2000, 504 income disparity, 360, 366
556 Multi-channel, 493, 502, 509 mean monthly household income, 355, 358,
Multimedia Development Corporation (MDC), 360
507 micro-credit financing, 367
Multimedia Super Corridor (MSC), 497, 499 new village, 367
multi-service counter, 495 social amenities, 360, 366
myGovernment, 499 traditional village, 369
MyKad 499 regional balance, 371
national competitiveness, 497, 508 rural poverty, 355
National Institute of Public, Administration rural-urban divide, 363, 366
(INTAN), 496, 503, 505, 508 urban poverty, 361
National Lead Generation Programme
(NLGP), 497 Regional Cooperation
National Productivity Corporation (NPC), 498 ASEAN, 512, 513, 514, 519
National Start-Up Development Programme Asia-Pacific Economic Cooperation, 512,
(NSDP), 497 519
National Unipreneur Development Programme Association of Southeast Asian Nations, 519
(NUDP), 497 Asia-Europe Meeting, 512
One-stop Centre (OSC), 494, 496, 501, 503 Sub-regional initiatives within ASEAN, 514
On-line, 499
Open Source Competency Centre (OSCC), Regional Development
500 Bandar Nusajaya, 365
Open Source Software (OSS), 500 Central Region, 356, 357, 360, 364
Pemantauan Rangkaian ICT Sektor Awam community knowledge centre, 367
Malaysia (PRISMA), 501 conurbation, 355, 367
performance measurement, 494, 504, 508 critical mass, 366
Police Reporting System (PRS), 500 developed state, 359
Premier ICT Award, 498 Eastern Corridor, 363, 364, 365, 371
Premier Land and District Administration Eastern Region, 356, 357, 365
Award, 498 empowerment programme, 367
Premier Local Authority Award, 498 hierarchy, 367
Prime Minister’s Quality Award, 498, 504 less developed, 358, 359, 363, 364, 366,
Project Monitoring System II (SPP II), 499 371
public complaints, 494, 501, 502, 506, 508 Northern, Eastern and East Malaysian
Public Complaints Bureau (BPA), 501, 508 corridors, 35
Public Service Department, 508 Northern Region, 364
public service portal, 499 one stop centre, 367
Quality Control Circle (QCC), 497 province, 362, 369, 370
12. regional growth centres (RGCs), 28, 35, 39 biotechnology, 266, 267, 275, 276
regional services hub, 26 brain gain, 273
Regional Development Authorities (RDAs), Bumiputera S&T, 274
363, 366, 371 Commercialisation of Research &
Rural Growth Centre, 355 Development Fund (CRDF), 266
NINTH MALAYSIA PLAN 2006-2010
socio-economic commercialisation, 263, 266, 267, 268, 270,
disparities, 24, 34, 36 271, 272, 274, 275
policies, 34 competitive bidding, 275
Southern Region, 364, 365, 371 Demonstrator Application Grant Scheme
South Johor Economic Region (SJER) , (DAGS), 255, 266
364, 365, 371 emerging technologies, 266, 275
special economic zone, 370 Gross expenditure on R&D (GERD), 264
surrounding area, 369 human capital, 263, 270, 271
transborder area, 371 incentives, 267, 280
technopreneurship, 270, 273, 274, 280
Rail Transport Industry Research and Development Grant
corporate restructuring, 378 Scheme (IGS), 265, 266
double tracking, 378 information security, 276, 277
rolling stock, 378, 383 innovation, 263, 266, 268, 270, 271, 272,
273, 278, 280
Renewable Energy intellectual capital, 275
biofuel, 408, 410, 411 intellectual property, 268, 271
photovoltaic, 401 Intensification of Research in Priority Areas
roadmap, 401, 408 (IRPA), 265, 266
Small Renewable Energy Programme, 401, IPv6, 276
408 Grid Computing, 276 PAGE
security, 393, 402, 403, 409, 410 Language Engineering, 276
Malaysia Technology Development 557
Roads Corporation (MTDC), 268
Johor causeway, 365 Multimedia Super Corridor Research and
logistic hub, 364 Development Grant Scheme (MGS), 265,
third trunk road, 365 266
privatization programme, 376, 382 nanotechnology, 267, 268, 275
road safety, 375, 376, 382 National Biotechnology Policy, 267, 276
accessibility, 376, 382 National Innovation System (NIS), 263, 269,
rural road, 376, 382 270, 273, 280
linkages, 362, 365, 369 quality assurance, 269, 270
Road Development Index, 376 (R & D)
expenditure, 263, 269
market-oriented, 263
Rural Development demand-driven, 274
ceramic, 366 contract, 267
development gaps, 355, 356, 359, 363, 371 targeted, 270, 274
education, 31 grant scheme, 271, 275
entrepreneurs, 36 public sector, 265, 267
forest-based, 366 research scientists and engineers (RSE),
growth centre, 355, 363, 366 269, 271, 272, 273, 274
handicraft, 366 Science, technology and innovation (STI)
hinterland, 364, 365 INDEX
awareness, 270, 278, 280
housing, 37 collaboration, 271, 272, 274, 276, 278,
incomes, 34 279
interior areas, 366 policy, 263, 280
metal-based projects, 366 S&T Human Resource Development
potential growth area, 366 Programme, 269, 272, 280
Regional Disparity, 35 S&T-based companies, 270, 275
rural electrification projects, 39 science centre, 278
rural population, 366, 367, 371 ScienceFund, 274
textile, 366 Scientific Advancement Grant Allocation
(SAGA), 266
Science & Technology TechnoFund, 274, 275
advanced manufacturing, 267, 275, 277 Technology Acquisition Fund (TAF), 266
advanced materials, 267, 275, 277 technology
aerospace-related technology, 267 acquisition, 265, 266, 280
Biotechnology R&D Grant Scheme, 266 development, 274, 275
13. incubator, 268, 273 incentive and welfare scheme, 478
transfer, 271, 272, 273, 274 mass sports, 476, 477
technology-based companies, 271, 274 multipurpose sports complexes, 479
venture capital, 271, 275, 280 National Fitness Council, 476
Special Cabinet Committee on Sports, 476
Sewerage sports associations, 475, 478
effluent, 389 Sports Commissioner’s Office, 476, 478
population served, 381 Sports Development Act 1997, 475, 478
public health, 389 talent identification programme, 477
sewerage facilities, 381 sports culture, 475, 476, 478
sewerage services, 388 sports facilities and complexes, 480
sewerage treatment plant 381, 389 sports tourism, 479
Skills Training Programme Tourism
advanced public training institutions, 248 accessibility, 199, 206, 208
advanced training, 258 accommodation, 194, 204
apprenticeship scheme, 248 agro-toursim, 196, 204
double-shift training programme, 248 coastal tourism towns, 369
entrepreneurial training, 254 conserve, 201
financial assistance, 248 corporate retreat, 194
highly skilled, 258 cruising, 198
industrial skills training, 258, 259 cultural and heritage, 197
instructors, 259 Cuti-cuti Malaysia, 203
level of skills, 254 domestic, 193, 194, 201, 203, 205, 206,
matching grant, 248 208
PAGE modular training programme, 253 eco-tourism, 196, 201, 205, 366
multi-skilled workforce, 258 education tourism, 198, 203
558 part-time training programme, 254
pre-employment training, 246
hassle-free travel, 206
health tourism, 198, 203
private training institutions, 253 historical sites, 197
public training institutions, 246, 247, 253 Homestay programme, 196, 201
retrain and upgrade, 248 infrastructure and facilities, 204, 206
skills low-cost carriers, 194
skills training, 246 maintenance, 204, 207
skills gap, 254 Malaysia My Second Home Programme,
skilled workers, 248, 253, 258 198, 203
skills upgrading programme, 254 Malaysia Truly Asia, 198, 204
technical fields, 253 marine parks, 196
training Meetings, Incentives, Conventions and
trainable, 258 Exhibitions (MICE), 196, 197, 202
training and retraining, 253 National Occupational Skills Standards, 196
training capacity, 254 National Tourism Human Resource
training programmes, 2 53, 254 Development Council, 196
training needs analysis, 254 preservation, 201, 208
trainees, 248, 259 shopping destination, 202
training delivery system, 248, 258 special features town, 369
training institutions, 246, 248, 253 State Tourism Action Council, 200
training opportunities, 248 strategic alliances, 205
training providers, 258 sustainable tourism development, 193, 200,
training for instructor, 248 208
thematic events, 197, 202
South-South Cooperation tourism portal, 204
Malaysian Technical Cooperation Programme, tourist arrivals, 193, 194, 204
42, 511, 515, 522, 523, 524 tourist expenditure, 194
partnerships, 523 tourist receipts, 193
smart partnerships, 42
networking, 515, 524 Training
retraining programmes, 27
Sports skills training, 33
active lifestyle programme, 479 teacher training, 30
Athlete Preparation Programme, 480
high performance sports, 477, 480 Transportation
identification and preparation of athletes, airport, 39
477 integrated transport terminals, 39
14. Intelligent Transport Systems, 39 training, 299, 304
Johor Eastern Dispersal Link, 39 youth development programmes, 301, 302
Klang Valley Public Transport Commission, youth population, 295, 301
39 National Service programmes, 33
narrow bodied jets, 364 Rakan Muda programmes, 33, 298
NINTH MALAYSIA PLAN 2006-2010
National Public Transport Commission, 39
Penang Monorail, 39 Water Supply
Penang Outer Ring Road, 39 groundwater, 388
public transport system, 39 inter-state raw water transfers, 40, 388
rail infrastucture, 39 key performance indicators, 389
traffic congestion, 39 non-revenue water, 40, 380, 386, 388
wide bodied aircraft, 365 potable water, 388
rainwater harvesting, 388
Urbanisation reticulation systems, 388
urban boundaries, 367 rural water supply, 380
urban population, 360, 367 water treatment plant, 380, 386
urban renewal programmes, 367
Women
Urban Services biotechnology, 291
solid waste management, 411, 442 Cabinet Committee on Gender Equality, 287
National Strategic Plan for Solid Waste cancer, 285, 291
Management (NSPSWM), 442, 450 councils for women and family development,
287, 288
Urban Transport employment, 282
modal shift, 376, 383 enrolment, 284 PAGE
national transport policy, 377, 383 enterpreneurs, 284, 290
public transport, 376, 378, 383
restructuring, 376
Federal Constitution, 281, 286
female life expectancy, 285
559
traffic congestion, 383 gender equality, 284, 293
transit hubs, 383 focal points, 287, 293
mainstreaming, 293, 294
Youth sensitization, 292, 293
commercial and industrial youth community, sensitive budget, 293
304 home office concept, 290
entrepreneurial, 299 Islamic Family Law, 287
integrated campaign, 305 knowledge-based economy, 281, 290
leadership, 302, 303 labour force, 281, 282, 289
National Youth Act, 302 labour market, 281, 289
National Youth Research Institute, 302 maternal mortality, 285
National Youth Development Action Plan, Millennium Development Goal, 284
297 Ministerial Meeting of NAM on the
preventive and rehabilitative programmes, Advancement of Women, 288, 289
300, 305 NAM Centre for Gender Development, 288,
Program Latihan Khidmat Negara (PLKN), 294
298, 303 National Advisory Council on Women, 287
Program Pembangunan Belia Tani, 304 occupational structure, 282
racial polarisation, 303 population, 281, 282 INDEX
Rakan Muda motivators, 298 reproductive health, 291
thrust of youth development, 295, 299,304 single mothers, 286, 292