1. HRDF Claimable
under SBL
Information Technology
Improving Network &
Internet Connections
Practical and Advanced Concepts for Uninterrupted Network Connectivity
Best Western Premier Dua Sentral, Kuala Lumpur ● 8 & 9 December 2014
Solve Common Network
Connection Problems
 IP conflicts
 Network overload
 Slow connection
 Network vulnerabilities & threats
 Denial of Service (DoS)
 Failing hardware / switches / routers
 Excessive network-based applications
 Insufficient bandwidth
 Masquerade attacks, malware and etc
Expert Skills You Acquire
Understanding Where Problems Lie Know the best methods to isolate problems on your network connections.
Understand the concepts of Network Protocol to help you understand your network connectivity better.
Solve IP or Network Conflicts One of the most common problem encountered by IT executives. Learn how to
diagnose and fix IP conflict issues within your network as well as how to properly configure them from the beginning.
Improve Network Speed Understand how the different components of a network affect the speed of the network
connection (including the internet). Discover many options available to improve network speed as well as productivity.
Build Defenses Against Junk Traffic Useful tips on securing your entire network right from the start. From antivirus
and malware software to spam filters and firewalls – learn to prevent them from taking root and wreaking havoc.
Register by 14 November 2014 to enjoy our EARLY BIRD rate and Savings of RM 300 !

2. Day 1
Introduction to Networking Technology
 Defining the modern network
o Important features of networking
o Circuit switching and packet switching?
o Why use a network
 Network classifications
o Geographical Network Classifications
o Local Area Networks
o Wide Area Networks
o Private and Public Wide Area Networks
 Understanding the arrangement of a network
including its nodes and connecting lines
 Types of network
o Network topology / LAN topologies
o Wireless topology / Hybrid topology
o WAN topologies
Fundamentals of Network Architecture
 Importance of network architecture
 Popular network architectures
o Client-Server architecture
o Peer to Peer (P2P) architecture
Internetworking: Connection With More Than
One Network
 What is simple internetworking?
 Understand internet protocol
 Network related components
o Routing / Global internet
o Multicast / MPLS
Network Addressing & Control
 What is network layer protocol
o TCP/IP protocol stack
o Address resolution protocol (ARP)
o Internet protocol (IP)
o How data link layer and network layer interact
 IP addresses in networking - what is an IP address
o Decimal numbering, binary numbering,
hexadecimal numbering
o IPv4 addressing vs IPv4 netmask
o IPv6 addressing and address compression
 Different types of IP addresses
o Reserved addresses & private addresses
o Global IP addresses
o Network address translation
o Loopback addresses
 IP address assignment - DHCP
 Naming services - Host files, DNS, subdomains,
zones
IP Conflicts, Slow Network
Connections, Loss of Connection…
These are but some of the problems IT executives face
daily when diagnosing a network problem either at the
server level or and end-user level. And many of these
problems do not have a clear cut solution making it very
frustrating to diagnose and troubleshoot. Worst still, IT
personnel may find themselves confronted by advanced
connectivity issues such as Firewalls blocking their
network access, virus or malware attack and even
excessive or overload of network usage.
For the first time we are launching a program totally
dedicated to network and internet connections. To help
you understand better how networks communicate, how
things can go wrong and how to fix them. You will first
learn about all the network terminologies, concepts and
components of the network. Thereafter, we will go through
with you all the major connectivity problems you will
encounter whilst maintaining your network.
This seminar also discusses on how to improve the
performance of your Windows-based network. It gives
better understanding of what network performance means,
difference between actual and perceived performance,
possible causes of slow network, and tips for tweaking
Windows settings to boost performance. Trainer will share
useful tools and technologies available to enhance
performance and optimize network performance.
Learn how to correctly use common network
diagnostics tools such as Ping, IPconfiq,
Lookup, Traceroute and Many more !
Past Reviews
Speaker is able to present clearly and concisely.
He is also able to handle all our questions.
IT Supervisor, Telekom Malaysia Berhad
This practical training is very relevant to my daily
job. Topics discussed are current and updated
IT Manager, Amway Malaysia
Appreciated the practical sessions. Now I know
how to manage my office network effectively.
IT Officer, Sarawak Timber Corporation
Informative and interesting training session. Will
recommend this great workshop to others
Assistant Manager, Revertex Malaysia
Trainer is very knowledgeable. Training helps
solve problems commonly face at work.
IT Executive, Boustead Holdings Berhad
Understanding The Foundations of Your
Network & Internet Connection
Network & Internet Performance Diagnostics,
Troubleshooting and Improvement

3. Day 2
Wireless Networking
 Configuring your wireless network
 How to hide your SSID from outsiders
 Choosing the right wireless networking equipment
 Common pitfalls often seen with wireless networks
Common Problems in Networked Environment
 IP conflict, network overload, slow connection
 Network vulnerabilities & threats
 Denial of Service (DoS)
 Failing switches/routers
 Excessive network-based applications
 Insufficient bandwidth
 Masquerade attacks, Malware
Resolving Network Conflicts
 How to fix common network issues?
 Troubleshoot IP address conflicts
 How to isolate common network performance
problems, how to fix them, and how to keep them
from recurring
 Defend against virus threats to network
performance by ensuring firewalls, Windows
updates, and antivirus programs are properly
configured and maintained
 Learn to isolate advanced and complicated
networking problems as well as determine course
of action
Network Monitoring and Management: How
Network be Monitored & Managed
 Overview of network components
 Basics of network monitoring tools
 Develop mechanisms to monitor, control and
schedule network usage
Boost Your Network Speed & Performance
 How to maximize system’s performance and
likewise - tweak your Internet connection to boost
Internet speed
 Practical network troubleshooting techniques to
improve network performance
 Troubleshooting physical & logical problems
 Common and advanced troubleshooting tools
 Techniques on performing network performance
analysis and management for improved experience
Performance Improvement Through Security
 System backups & user authentication
 Firewalls & application layer gateway
 Anti-virus and anti-malware
 Tips on securing your entire network right from the
start
Q & A Session
Who Should Attend
System Administration, Network Administrators, Network
Architects, Engineers and Technicians ● IT / MIS / ICT
staff assigned to network support tasks, System Analyst, IT
Managers and infrastructure analyst ● Helpdesk
Engineers, Customer Service Engineers, Support
Engineers and Disaster Recovery experts ● The IS
Infrastructure stakeholders such as Corporate IT Heads,
CTOs, CIOs, and other Senior IT staffs ● Anyone who
requires better understanding of computer networking
Trainer’s Profile
N. Prakash obtained his Degree in Applied Science from
University of Science Malaysia (USM). He also holds
various professional certifications such MCSE (Microsoft
Certified Solutions Expert), MCSA (Microsoft Certified
Solutions Associate), MCT, CCNA and CCSI. As a
Technical Instructor and Consultant, he is part of the
implementation and deployment team for office
automation. He has an in-depth understanding of
networking technologies and applies his knowledge to
help implement network and systems solutions using
Microsoft Windows operating systems, Microsoft
Exchange services, Systems Center suite of products,
mainly Systems Center Configuration Manager, Systems
Center Operations Manager and Systems Center
Essentials, Cisco and Microsoft Office Applications.
With ten years of training experience, he is no stranger to
the IT industry. As a Microsoft Certified trainer, he
provides his expertise to help identify the training needs
for customers in different market segments. He has
previously conducted workshops on Microsoft Windows
Active Directory, Systems Management Server, Windows
Server 2008, Windows Server 2012, Microsoft Exchange
Server 2010, Windows domain and Cisco routers, etc.
Prakash is an extremely approachable trainer and has
received very good reviews in his prior training
engagements. Participants have found him to be
approachable, experienced and clear in his training
methodologies. Some of the companies that has benefited
from his training include Microsoft Malaysia, Prime
Minister’s Department, Digi Telecommunications, Shell
Malaysia and many more. He has also conducted
numerous training workshops internationally.
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Register 9 participants throughout a year and your 10th participant
gets to attend any program of your choice FREE!
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* Terms and conditions apply. Contact our consultants for details.
Workshop Details
Improving Network &
Internet Connections
Date: 8 & 9 December 2014
Time: 9 am – 5 pm
Venue: Best Western Premier Dua Sentral, Kuala Lumpur
Includes: Materials, Attendance Certificate, Lunch, Tea Breaks & Refreshments
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Terms & Conditions
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amend or cancel the event due to circumstances beyond its control. Upon
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Registration Fee (per participant)
Regular Fee
(after 14 Nov 2014)
Early Bird Fee
(by 14 Nov 2014)
RM 1800 1500
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participants
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Contact Us
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