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The   MARKSMAN
K J SOMAIYA INSTITUTE OF MANAGEMENT STUDIES & RESEARCH    VOL. 2 | ISSUE V | OCT’11




                                       FESTIVE
                                    MARKETING
                                            Celebration time for buyers
                                                       and sellers alike!
  INSIDE




                                                                              and more !




                    Guerilla           No Money          4 Ps of Anna
                   Marketing           marketing -        Hazare’s
                                       Old Monk           Campaign
EDITOR’S DESK
 Dear Readers,

               At the onset of this festive season, we bring to you a riveting,
 celebratory and insightful festive edition of your very own MARKSMAN! This issue is
 our basket of wishes to all our readers thanking you all for your encouragement,
 suggestions and unstinted support. We shall continue to strive towards excellence;
 learning and raising the bar at each leap!

 The coming few months, beginning Diwali to the New Year, are going to be full of
 merriment and ebullience. Ring in the revelry with our cover story on Festive
 Marketing! Read on how companies hit full throttle with promotions, offers and
 advertising campaigns to leverage the occasion.

 We hope you appreciate the element of surprise! Our special story shall take you
 through some intriguing and creative Guerrilla marketing. Indulge yourselves with
 MARKSMAN traditions such as TWEETS, ITS ALL ABOUT AD-ITUDE, REWIND and
 get acquainted with our new addition “SQUAREHEAD”!

 We, at Interface are overwhelmed by the increasing number of entries we have been
 receiving in response to our call for articles. We take this opportunity to thank all our
 readers for their enthusiasm and for making our job more challenging- we love it!
 Keep writing in! We would also like to congratulate the winner of our featured
 articles section Mr. Abhimanyu Sukhwal. Our featured articles shall take you through
 the unique, penniless marketing of Old Monk; explore how 4Ps are being used to sell
 not just products or services but also socio-politico awakening, case in point, Anti-
 Corruption campaign by Anna Hazare; next we open the Pandora‟s box claiming- All
 Marketers are Liars.

 We hope you enjoy reading this issue as much as we did bringing it to you! Until the
 next issue, in memory of the great visionary- Steve Jobs.

 “Stay hungry, stay foolish!”

 Cheers !!
 Team – Marksman
 The Interface – The Marketing Club of SIMSR


OCTOBER 2011                                                                           01
CONTENTS




                                         COVER STORY
         03




      06
                          FEATURED ARTICLES
SPECIAL STORY




                New!
         THE
    REGULARS

  02                   THE MARKSMAN
COVER STORY
                                              Is it as bright as the festivities?

                                              introduction of new products, discounts
 "It's not enough that we do                  and offers, and promotion campaigns. So
 our best; sometimes we                       basically any special promotion offer
 have to do what's required."                 going on during the period between this
 - Sir Winston Churchill                      time can be classified as festive
                                              marketing.

 The extended festive season is here! It
 goes on for about a month and a half,
 and for the religiously inclined Indians,
 it‟s also an auspicious time to do
 purchasing. And the marketing
 departments of all companies, big or
 small, know of this opportunity and are
 geared up for it , ready to go that extra
 mile to rope in customers.

 What is festive marketing?
 The onset of the festival season is from
 Onam and it lasts till Diwali, and in        What’s in it for the companies?
 between there are festivals like Durga
 Puja and Dussehra. So during this period,    In a country like India, where purchase
 almost all of India has one or the other     decisions are mostly driven by emotions,
 festival being celebrated and companies      the holiday season comes with a big
 have the opportunity to push their           bonus of reminding the customers about
 products and to this end, they come up       the Indian culture by associating it with
 with various offers, either advertising it   products. Festivities provide a very good
 on a pan India scale using ATL(Above         opportunity to reconnect with current
 The Line) Marketing or have separate         and prospective clients or customers.
 BTL(Below The Line) marketing                Companies can plan out effective
 campaigns region wise. Majority of the       marketing strategies during the festivals
 players increase their marketing spends      that will help in making a better connect
 by nearly 30-40 per cent, along with the     with customers or clients, and this



OCTOBER 2011                                                                         03
COVER STORY
 is exactly what the companies do. They
 will go to any extent to lure in the
 customers in the festive season and
 make them loosen their purse strings
 even if they are unwilling, especially in
 the recession and post-recession
 recovery period.


 How do they go about it?
                                              If we look at the offers being extended
 As is evident, festive time is a big         this time around, Samsung India has
 opportunity to increase sales and so         rolled out the “Samsung Smart Utsav”
 companies leave no stone unturned to         offer, valid from September 10 to
 gain as much advantage of this seasonal      October 31, 2011, under which the
 increase in consumer‟s willingness to buy.   company is offering gifts worth Rs 150
 Looking at previous trends, companies        crore. Also, on the purchase of any
 see a 30-50% jump in sales figures during    Samsung product, consumers are assured
 the festive season. And to achieve this,     of gifts like DVD packs, 3D titles, DVD
 they spend accordingly too. Companies        player, Blu-ray player and 3D glasses. The
 like Sony and Whirlpool spend anywhere       company has targeted around 30 per
 between 100-150 crore towards ATL            cent growth for the festival season and
 and BTL promotion during this time           has rolled out a host of new products
 which includes television and print          with the main focus on its Smart
 commercial, OOH(out of home), cinema         television range and its home appliance
 and shop front advertising. These            product      ranges.    Departing    from
 advertisements usually talk about a          consumer durables and going into the
 promotional offer or scheme that the         service sector,
 company is offering, and these schemes
 are designed keeping the demography in       Uninor had announced the launch of its
 mind which is evident from the fact that     special Durga Puja Campaign called „Kom
 different areas have separate schemes.       Damey Besi Kotha‟ which translates to
                                              “more talk for less price”, for both




04                                            THE MARKSMAN
COVER STORY
                                              in the target audience are people, who
                                              did not think of purchasing the product,
                                              but seeing a very lucrative offer, indulge
                                              in impulse purchasing or think that
                                              because of the limited nature of the
                                              offer, they can miss it and end up
                                              purchasing. These kinds of sales are the
                                              ones which account for the increase of
                                              about 30-50% in the sales figures of a
                                              company.
 Kolkata and West Bengal circles. The
 campaign was offering more talk time,        So to conclude, we see that the deals on
 hence more value for money for               offer during this auspicious season make
 Uninor‟s customers in Kolkata and West       for a win-win situation both for the
 Bengal during the festival season. The       consumers as well as the companies
 festive offer for Kolkata customers          because both get something out of it and
 includes up to 60% discount on all calls.    even though Lord Leverhulme, the
                                              British founder of Unilever said “Half the
 Are consumers buying into it?                money I spend on advertising is wasted,
                                              and the problem is I don't know which
 During the festive season, people are        half “ such is not the case during
 interested in buying new things and          festivities. Companies do recover the
 companies target this propensity of the      extra money spent on the IMC
 customers to introduce some very             (integrated marketing communication),
 attractive offers as mentioned before.       so go ahead and spend. These offers
 Now to a customer, who is already            won‟t last just like the festivities!
 willing to buy a product during the time,
 it is an added bonus to get a free gift or
 a discount on a purchase, but these are
 not the people the companies focus
 upon. Their prime targets are the
 consumers who are on the borderline of
 purchasing the product and the
 promotional offer swings their decision
 in favour of the purchase. Also included




OCTOBER 2011                                                                         05
SPECIAL STORY

                                              of contact. It can be a medium with good
  You will find it at the moment              potential to bring attention to a brand
                                              or a product in a creative way.
  you do not expect it!
   And the moment you notice                  Following is an advertisement for
  the advertisement and start                 Rejoice conditioner in Bangkok, Thailand.
  thinking about its message                  "To untangle all this, use Rejoice
  they have, what they want –                 conditioner“
  your attention and interest.

 Guerrilla Marketing is a brilliant idea,
 involving the customer in a surprising
 and an unconventional marketing activity.
 It should stand out from the saturated
 advertising landscape by being fun and
 not bothersome. It distinguishes itself
 from other promotional tools by its
 „surprise effect‟. The aim is to irritate,
 fascinate, and animate the consumer.
 Guerrilla Marketing strategy is based on     Presence Marketing- marketing
 imagination,     unconventionality,   and    for being there
 flexibility instead of market power,
                                              It entails making the business name
 enterprise size, and marketing budgets.
                                              recognizable and familiar.
 Some of the Guerrilla Marketing
 Weapons are:
                                              Fortune advertising agency has come up
                                              with a very strange way to create
 Ambient Marketing
                                              awareness about Johnny Andrean‟s hair-
 Ambient Marketing tries to approach the      strengthening product launch.They
 customer individually through the place




06                                            THE MARKSMAN
SPECIAL STORY




 substitute passenger handle in public
 transportation to demonstrate how
 strong your hair turns by using their new    Experiential Marketing
 product.                                     It‟s becoming easier for us to tune out
                                              and ignore advertisements today. So
 Ambush Marketing                             experiential marketing aims to give you
 Deals with attacking out of the blue!!!      an experience rather than send a one-
 For instance, at many major events one       way message. Experiential marketing lets
 brand of a particular category pays a high   you interact with the product and
 price to be the exclusive sponsor, which     associate your immediate emotional
 leaves their competitor in the dark.         responses with that brand.
 Ambush Marketers then find a way to
 grab eyeballs by presenting their brand in
 connection with the event, since it
 attracts the attention of thousands of
 visitors and also viewers on TV.
 Big bazaar came up with three different
 hoardings:

 Keep West-aSide. Make a smart choice!
 Shoppers! Stop. Make a smart choice!
 Change Your Lifestyle. Make a smart
 choice!




OCTOBER 2011                                                                       07
SPECIAL STORY
 Excellent     action      developed     in
 Amsterdam for fitness first international
 chain of health clubs. In order to remind
 us our lack of physical activity, they
 installed a scale at the bus stop bench.
 Just sit down at the bus stop and your
 weigh will appear on the billboard. A
 perfect way to ruin your day and start
 thinking about some abdominal exercises
 and jogging.
                                              By pulling the paper towel out of the
 Guerrilla Marketing in the                   box, the level of the overall paper towel
 Marketing Mix                                pile decreases. The user can not only see
                                              the decreasing pile, but also the effect
 Companies often operate according to
                                              that the use of the paper towels has on
 their traditional marketing philosophy,
                                              the rain forests in South America. With
 but Guerrilla Marketing for single
                                              this simple example WMF tries to
 campaigns is different. Here the balance
                                              redirect the attention of the user
 in the marketing mix shifts towards one
                                              towards WMF‟s interest to maintain the
 of the 4 P‟s. Around 70% of the
                                              rain forests.
 campaigns put their focus on promotion.
 The remaining 30% place their focus
                                              Guerrilla Pricing (10%)
 equally on price, place ,and product.
                                              The focus of Guerrilla Marketing
 The following examples are campaigns         strategies can also be pricing. It describes
 where the focus is on one of the 4 P‟s.      a new way to differentiate itself from the
 Here it is:                                  rest of the competition.

 Guerrilla Promotion (70%)
 In most cases Guerrilla Marketing
 appears in the form of promotion. The
                                              Customers of the electronic retailer
 non-profit organization WMF supplies
                                              Media Market were promised to get
 one of the numerous examples of
                                              back their money if they bought TV‟s
 Guerrilla Marketing promotion with its
 slogan:“save paper – save the planet”.




08                                            THE MARKSMAN
SPECIAL STORY
 before     the     Soccer     European       A lot of fans came to book stores
 Championship in case the German              dressed in Harry Potter‟s costume to
 soccer team won the tournament. Many         buy the first copies. Others were willing
 people took the opportunity and bought       to pay extra to get the book delivered to
 one or more TV‟s.                            their homes at midnight.
 In the end Germany did not even get
 through to the final round and the           Guerrilla Product (10%)
 customers did not receive their money
                                              The packaging, the form, and the brand
 back. Media Market was the winner.
                                              can be a vehicle for Guerrilla Marketing.
                                              For example Kellogg‟s introduced its
 Guerrilla Distributing (10%)                 Drink „n Crunch cup shown in the
 The distribution of a product can also be    picture below.
 a special experience for the customer.
 Even though books have a hard time                            The cup allows the
 surviving competition from other media,                       customer to have
 the famous Harry Potter series by J. K.                       cornflakes-to-go. The
 Rowling proved it wrong. Knowing fully                        one-person-portion in
 well that young readers were waiting for                      the cup only needs
 the new book release and wanted to buy                        milk in addition to
 the book at the day of publication, book                      make it a snack that
 shops, retailers, and delivery services in                    can be enjoyed not
 many countries offered special services      only at home. This makes the cornflakes
 to customers to buy or to receive the        an alternative to chocolate bars and
 book at midnight in order to be one of       other sweets.
 the first to own the book.

                                              Done      poorly,       guerrilla
                                              marketing can make your
                                              company look like a nightmare.
                                              Done correctly, it is one of the
                                              single most powerful marketing
                                              tools.



OCTOBER 2011                                                                        09
FEATURED ARTICLE

 One would never imagine that a               • Other products in the category
 tenacious soldier could turn into an anti-   working for similar causes were „anti-
 corruption crusader brilliantly executing    corruption activists‟ turned supporters
 an amazing series of checks and counter-     like Kiran bedi and Baba Ramdev
 checks leading to an eventual checkmate.     • Movement organized on the lines of
                                              similar „Independence for India‟ campaign
                                              by M.K. Gandhi
 Product
 The entire movement picked up the
 right pulse of a wide-permeating national    Brand
 issue of corruption identified as the        The central brand of the campaign was
 latent need of every Indian. Anna himself,   “Anna” (main „mascot‟ of movement)
 with his charismatic leadership, Gandhian    himself –acting as a challenger brand to
 persona, patriotic background and lack of    established names in Indian political
 political affiliations proved to be the      domain. Brand “Anna” skilfully executed
 right candidate for Indians to entrust       most of the 8 credos of effectively doing
 with such an onerous task. The core part     more with less.
 of offering was attacking corruption
 through use of a strong anti-corruption      Price
 Lokpal (ombudsman) bill in the Indian         Price which is the
 Parliament giving greater power &             cost to target
 independence to lokpal and lokayuktas         audience         for
 supported by the following tangible           benefits offered
 entitites:                                    by the movement
                                               was time, effort,
                                              lifestyle changes, psychological and legal
                                              risks (friction with authorities and law)
                                              due to participation in the movement.
                                              This was strategically, significantly
 • Hunger strike (fast) unto death at         reduced by branding it as „non-violent‟
 Jantar Mantar (Delhi)                        civil resistance.
 • Gandhian topis with “I am anna hazare”
 written on them


10                                            THE MARKSMAN
FEATURED ARTICLE
 Place                                       the campaign formed the perfect recipe
 The high profile movement sparked a         for viral marketing.
 viral outburst of protests across the
 nation while doing justice to a multiple
 hub and spokes model initially targeting
 key major cities and then the lesser
 news-grabbing regions. Decision making
 was centralized as opposed to
 channelizing movements & minor tactics.

 Promotions
 The entire movement fits to be a perfect
 example of Integrated marketing
                                             Modern marketing at its best
 communication with its “India against
 corruption” campaign by effectively using   Once visionaries & radicals like Baba
 various vehicles of advertisement and       Ramdev, Kiran Bedi and Arvind Kejriwal
 promotions like website                     were wooed, it seemed only a matter of
 (http://www.indiaagainstcorruption.org/ ,   time before the alphas (NGO‟s, activists,
 http://www.annahazare.org), social media    publics, PR) followed. The bees (message
 (Facebook – 5.26 lakh likes & twitter),     spreaders) seamlessly spread the
 telephonic IVR & missed call services       message to the mainstream which even
 ( 2.5 crore claimed missed calls),          touched the laggards (high classes of the
 customized games                            nation nonchalant to / benefitted by the
 www.annahazaregam                           prevalent corruption) to create a
 e.com). The entire                          resounding roar which made the political
 campaign had a high                         big shots quake in their boots.
 Social     networking                       It may be too early to conclude whether
 potential       further                     or not the entire movement will make a
 strengthened by                             difference to the problem of corruption
 celebrities         and                     plaguing our country. However, one can‟t
 leading activists                           deny that the nation just witnessed one
 alike. The entire campaign was skilfully    of the most effective marketers in
 planned and tactfully executed. By          disguise - „Kisan Baburao Hazare‟, or
 targeting the right social hubs, market     „Anna‟ (big brother) Hazare who
 mavens & masses suffering from              demonstrated the 7 stages of Marketing
 corruption (directly or indirectly)         Judo with unprecedented perfection.


OCTOBER 2011                                                                       11
FEATURED ARTICLE

 "All marketers tell stories. And if they
                                                Objectively speaking, using one specific
 do it right, we believe them. We believe
                                                type of pen never guarantees good
 that wine tastes better in a $20 glass
                                                marks in examinations. Neither does
 than a $1 glass. We believe that $225
                                                drinking a particular brand of beverage
 Pumas will make our feet feel better and
                                                suddenly make a person a dare-devil.
 look cooler than $20 no names. . . and
 believing it makes it true."
                                                                             However, TV
                                                                             commercials
              -Seth     Godin     in   All
                                                                             in India have
 Marketers Are Liars: The Power of Telling
                                                                             somehow
 Authentic Stories in a Low Trust World.
                                                                             managed to
                                                                             convince
 Marketers today are storytellers. In a
                                                                             consumers of
 quest to “give people what they want”,
                                                                             the same. But
 they seem to have erased the line
                                                                             it is not that
 between fantasy and reality. And all this is
                                                                             marketers are
 fine with the consumers too – they love
                                                                             lying outright.
 to hope. They love to believe that Fair
                                                                             All consumers
 and Lovely will indeed be the path to the
                                                                             have certain
 career of their dreams, as a pilot, a
                                                                             innate desires
 newsreader, an actor or a model.
                                                and advertisements attempt to portray
                                                that perfect state not as a dream, but as
                                                a reachable reality. The special touch
                                                added by marketers is the image that it
                                                is only by using their specific product can
                                                the consumers achieve what they desire.
                                                It is this hope that makes today‟s men
                                                believe     that the perfect suiting is
                                                indispensible to being the “complete
  Men, so what if you do not have either
                                                man.”
 good looks or money? As long as you
 have fresh breath women will flock to
 you.


12                                              THE MARKSMAN
FEATURED ARTICLE
                                                        disappoints consumers and
 Marketing                                              discourages repeat purchases.
 communication        is                                Advertisements that promise
 designed such that                                     too much and not deliver may
 consumers miss the                                     also meet with marketing
 fact that products do                                  disasters, tarnished brand
 not guarantee results.                                 image and legal woes. In 2009,
 The “Conditions Apply” clause is             Vaibhav Bedi, a 26-year-old man filed a
 inevitably written in some obscure           case against HUL, which owns the
 corner in fine print. These practises        Axe brand of men grooming products
 ultimately mislead consumers and trick       for „cheating‟ and causing him „mental
 them      into    trusting   make-believe    suffering‟.
 products that are portrayed to be the
 best, cheapest, of finest quality, unique    He cited
 and most-effective all at once.              his failure
 Today in an era of increasing advertising    to attract
 clutter, companies are finding it hard to    any girl at
 occupy a niche place in the minds of the     all    even
 consumers. Further, a saturation point in    though he
 innovations in some products seems to        had been
 have been reached. Understandably,           using Axe
 there is a limit to which a detergent
                                              products for over seven years. Axe
 powder, for example, can be made
                                              advertisements       suggest    that     the
 desirable. After the power cleaning beads
                                              products help men in instantly attracting
 and fragrances have been incorporated,
                                              women.
 there is little left to innovate in the
                                              The need is a balanced approach
 product. It is now that marketers resort
                                              towards advertising. While marketers
 to creating hype around their products,
                                              must communicate the benefits of
 in the hope of attracting consumers.
                                              products as creatively and convincingly
 Now comes in the promise of a life-
                                              as possible, practices that attempt to
 changing experience.
                                              blatantly fool customers should be done
                                              away with. Ethics should always be an
 But in the long run is it really worth it?
                                              integral part of all marketing activity.
 Failure to meet the tall claims eventually



OCTOBER 2011                                                                           13
FEATURED ARTICLE
Old Monk:


 What is it about the squat, dark, oddly      For the past 35 years, Old Monk has not
 shaped bottle that Indians don‟t seem to     changed its bottle and neither its taste.
 get enough of? What is the magic of Old      Good brands, it is said, try to build a
 Monk that never dies? What is the basis      relationship with the buyers. Old Monk
 of the unquestioning faith that the Old      has built a romance. Some say (read UB
 Monk drinker reposes in the brand?           Group‟s Mr. Vijay Mallya) that Old Monk
 I will start with a little introduction of   has a niche of its own, as it is priced
 the brand, especially for the non-           lower compared to the other alcoholic
 alcoholics. Old Monk or Buddha Sadhu,        beverages of its category. As such the
 as we often refer to it, is dark rum         sales cannot be compared to that of
 blended and aged for 7 years. There is       Bagpiper, for example. Whatever the
 also a more expensive version, the Old       reason, Old Monk is known as the
 Monk Gold Reserve, which is aged 12          “Scotch of Rums”. And though it may be
 years. Old Monk is an Indian Made            inexpensive to many, it is never cheap.
 Foreign Liquor (IMFL) brand that finds                                    So,        the
 itself in almost all bars the world over,                                 question that
 and is usually the least expensive drink                                  naturally
 on the beverage menu. It has an alcohol                                   arises is why
 content of 42.8% and is produced by                                       the success?
                                                                           A funny, bald,
 Mohan Meakins Ltd,                                                        old man
 based at Mohan Nagar,
 Ghaziabad,        Uttar
 Pradesh. It is the 3rd                       beaming from the bottle label surely isn‟t
 largest selling rum in                       that attractive. So how does this leading
 the world and is often                       IMFL brand sell more than 125 million
 called India‟s own cult                      cases each year? The answers are many-
 brand, probably an answer to Harley          Brand Loyalty, Low Price or sometimes
 Davidson, Starbucks and Apple‟s cult         even Nostalgia.
 status.



14                                            THE MARKSMAN
FEATURED ARTICLE
                                              and retires, new years come and go, but
                                              the Monk remains, as Old as he can get.
                                              It becomes a close friend, a confidant
                                              and a keeper of memories.

                                              It is said that Brand Loyalty ensures that
                                              sales keep coming. But Old Monk
                                              drinkers are not merely loyal. They are
                                              Brand Fanatics. They become hardcore
                                              devotees of the brand and are typically
                                              very addicted. Word of Mouth does the
                                              rest.
 So, the question that naturally arises is    The only form
 why the success? A funny, bald, old man      of promotions
 beaming from the bottle label surely         visible is the In-
 Jagdeep Kapoor, founder and Managing         Store
 Director of Brand Consultancy firm           Promotions in
 Samiksha, says, “Often we use a product      the form of
 because our parents did.” -One of the        danglers      and
 many reasons for the success of Old          counter-top
 Monk. 35 years old banker Prakash            and          shelf
 Tandon      quotes, "My       grandfather    stickers. People
 introduced it to me…….and now I can‟t        get rich and shift to Scotch and Vodka,
 seem to drink anything else.” Indian         but a bottle of Old monk never seems
 customers tend to stick to a brand as        to leave their beverage racks. It is not
 long as the taste and quality are            rum, not an alcoholic drink, not a hard
 maintained. Being priced towards the         day‟s night. It is a companion that makes
 lower side, Old Monk is a drink for India.   strangers friends, never lets one feel
 It unites the diverse castes, creeds and     lonely and a companion that is always
 social strata and differentiates among       there, in grief and merriment. This
 none. It is automatically the first choice   ensures Mohan Meakins that the moolah
 of the college student, being one of the     continues to come even with penniless
 most inexpensive drinks on the counter.      marketing.
 After that, the student grows up, matures



OCTOBER 2011                                                                         15
SquAreheaD


With new additions to team Interface comes new talent and fresh ideas
to take the newsletter to the next level. This is one such idea we, the
Team Marksman have given a try. Presenting to you, SquAreheaD, an
anime version of all that's happening in the world of marketing. Hope you
readers will love it !




16                                   THE MARKSMAN
REWIND




 In Greek, Nostalgia literally means pain         happiness and satisfaction. It was a game
 from an old wound. It‟s a twinge in your        which had no politics, just the charm of a
 heart, far more powerful than memory            sport. The Television a.k.a the Idiot Box
 alone. Nostalgia is like a time machine. It     cast its spell to aplomb to attract people
 goes backwards and forwards, reinventing        towards the stall and enter into
 the wheel of memories.                          exploration mode.

 Interface, true to its name, introduced         There is something peculiarly special about
 people's current illustrious face to the        the Kal, Aaj aur Kal factor. The movies
 young ambitious one while they were still       tapped it, some advertisements did as well.
 students. The whole setup was designed to       But you witness its power when you see it
 bring alive a sense of belonging. The           happening right in front of your eyes-
 interface stall, the wheel of fortune kept      When you see the mark of respect in
 alumni engaged and literally on their toes.     alumni's eyes for a professor who imparted
 It was a test where no one could fail. It was   knowledge to him/ her. After all Education
 an exam where the only emotion was              is the real Interface to Success !




OCTOBER 2011                                                                        17
ITS ALL ABOUT AD-itude !
 PRINT AD                                         TVC
 Brand:The Times of India                         Company: Coca Cola
 Ad Agency: Umbrella Design                       Ad agency: McCann Erickson




                                                  This Diwali, Coke makes us walk down
                                                  memory lane by telling the tale of a group
                                                  of youngsters. These friends decide to
                                                  light diyas in memory of all the wonderful
                                                  moments they have shared together.

 It‟s time for the TOI Lokhandwala                The shortcut by-lane that always saved
 Durgotsav 2011 and it is here to remind          their lives, the wall that was made the
 you that this is the time for everyone to        wicket in countless games of gulli-cricket,
 forget all their differences and come            “Bahadur” - the guard at the Girls‟ Hostel,
 together in celebration . After all, “Faith is   the “romancewalarock”, the canteen table
 Individual, Celebration is Universal”.           and so on.

 The brilliantart work has a stunning mix         By lighting two more diyas, Coke makes us
 of convention and modernity. We see              celebrate all the bits and pieces that made
 Durga, with all her elements of divine           our lives fun filled. This ad represents
 glory, in a funky new avatar. Going against      what Coke is all about- something that
 the norm, instead of using flashy and            you celebrate with. The ad instantly makes
 bright colours that are generally                a connect with the audiences on an
 associated with festivals, especially Indian     emotional level. It says that Coke has
 festivals, the colour palate has been kept       always been a part of all these moments
 very muted and soothing.                         of joy and sorrow and will always remain
                                                  that way.
 Its off-beat, eye catching and gives a fresh     Wherever there is a celebration, there is
 twist to a traditional tale.                     Coke!


OCTOBER 2011                                                                            18
TWEETS
                                  Apple Inc stunned Wall Street by reporting results
                                  that missed expectations for the first time in years,
                                  blaming rumours of the new iPhone for hurting
                                  demand in the September quarter. For any other big
                                  company, a 54 per cent increase in profit and a 39 per
                                  cent jump in revenue would be enviable. For Apple
                                  though, weak sales of its star product - the iPhone -
                                  were enough to overshadow everything else when it
                                  reported fourth-quarter results.


Come 2012 and BMW will be launching the iconic
MINI brand in India. MINI will bring their entire
product line up to India which consists of the
MINI Cooper hatchback, the MINI Cooper Coupe,
the MINI Countryman, the MINI Cooper
Convertible, and the MINI Clubman. The price will
start from Rs. 25 lakhs for the MINI range of cars.


                                          Czech automaker Skoda is lining up a new compact
                                          car Citigo for India, the small car originally planned
                                          for Europe. The company has not been able to
                                          crack the bigv olume compact car segment in India
                                          with the Fabia, and it now plans to launch new
                                          products in the lower-end of the market to corner
                                          higher numbers and market share.


Marquee ethnic wear chain Fabindia has acquired
majority stake in the UK based women wear
retailer EAST. The New Delhi-based Fabindia has
the option to buy the balance stake and take full
control of the foreign retailer within a year, said a
top company executive.




19                                            THE MARKSMAN
TWEETS
                                    Apple Inc's iCloud service, part of its first product
                                    release since the October 5 death of Steve Jobs,
                                    may cement the loyalty of millions of consumers
                                    lured by Jobs's pioneering mobile devices over the
                                    past decade. The service will automatically store
                                    photos, songs and other files on servers at Apple's
                                    data centers and sync them with all of a
                                    customer's gadgets.




 Dish TV's latest commercial talking about new
 offers finishes with the line; 'Itne mein, itna
 kuch. Kahin bhi pooncho'(so much in so less a
 price. Go and ask anywhere). Which is in direct
 contrast to the Tata Sky advertisement which
 says, ask questions.A cold war on the cards?!




                              Over the past week you might have
                              seen a cute blue monster peeping out of
                              television sets, newspapers, hoardings
                              and web pages. Say hi to Bisley, the new
                              friendly neighbourhood mascot for
                              bottled water brand Bisleri which has
                              returned after almost 2 years !




OCTOBER 2011                                                                         20
BUZZ
  THE CROSSWORD                                              Clues




                                                          8. Mansukhbhai Mahadevbhai Kothari once
                                                          noticed that some customers at a shopwere
 Across                                                   getting impatient with the time taken to get
 1. Which company recently launched this                  their favourite item. which company did he
 new mascot? The name of the company can                  start after this.
 also be said to be the generic name of the
                                                          Down
 product category.
 2. This mountain was the inspiration for the             1. Which Bollywood actor had a company
 logo of which company?                                   named, "Golden Wafers", before he came into
 4. Which brand was invented by Alexander                 the glamour world?
 Liepa of Montgomery, Ohio for the US Army,               3. Engaging you, Achieving Together, Passion
 known especially for its packaging. In 2006, it          for Innovation, Very Human. Connect this to a
 released its product with either trivia                  company whose earlier logo is given.
 questions or jokes in red or blue ink.                   5. To which company would you associate
 6. General Purpose Epoxy Compound of                     this character?
 Mahindra, was called _________. This                     7. The CEO of this company is a civic activist,
 division was later sold to Pidilite.                     an art collector, has also authored „Ale and
                                                          Arty,‟ a coffee table book about brewing beer.
                                                          Identify the company?

7.Biocon 8.Pan parag 1.Boman Irani(down)
1.Bisleri and the mascot name is Bisley(across) 2.Toblerone 3.Nokia 4.pringles 5.Pepsi 6.mseal
Answers:



 21                                                     THE MARKSMAN
CALL FOR ARTICLES
       NOVEMBER 2011

       Articles can be sent on any one of the following topics*:

       •Will the tablet "Akash" bring the desired change in
       Tablet landscape & will it have ubiquitous acceptability?
       •Re positioning of Blackberry from corporate to youth.
       •Destination branding

       *Please ensure that there is no plagiarism and all
       references are clearly mentioned

       1. One article can have only one author.
       2. Your article should be from 500-600 words and
          MUST be replete with relevant pictures that can be
          used to enhance your article.
       3. Send in your articles in .doc/.docx format with font
          size 11 (Arial) to: interface.newsletter@gmail.com
       4. Subject Line:Your Name_Institute Name_Course
          Year.
       5. Kindly name your file as:Your Name_Topic

       The best adjudged article will be given a winner's
       certificate.
       Deadline for submission of the articles: 11:59 PM ,
       14 November 2011.




OCTOBER 2011                                                 22
To subscribe to "The Marksman", Follow the link:-
                http://interfacesimsr.weebly.com/the-marksman.html
          OR drop in a mail/contact us at : interface.newsletter@gmail.com
          Subject line: Subscribe: Your Name_Institute Name_Course Year




           COVER STORY                SPECIAL STORY                ITS ALL ABOUT
             Upveen Tameri                    Hinal Shah                AD-itude !
                                                                      Tilottama Sanyal

           SquAreheaD                         REWIND                    COVER PAGE
            Pallavi Srivastava          Pallavi Srivastava             Vishal Thakkar
                                        Tillotama Sanyal

                   TWEETS                         BUZZ                       DESIGN
             Upveen Tameri                   Sujit Mishra              Vishal Thakkar




Follow us at:                                                            Website:
http://www.facebook.com/simsr.interface          http://interfacesimsr.weebly.com


23                                       THE MARKSMAN
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The marksman october 2011

  • 1. The MARKSMAN K J SOMAIYA INSTITUTE OF MANAGEMENT STUDIES & RESEARCH VOL. 2 | ISSUE V | OCT’11 FESTIVE MARKETING Celebration time for buyers and sellers alike! INSIDE and more ! Guerilla No Money 4 Ps of Anna Marketing marketing - Hazare’s Old Monk Campaign
  • 2. EDITOR’S DESK Dear Readers, At the onset of this festive season, we bring to you a riveting, celebratory and insightful festive edition of your very own MARKSMAN! This issue is our basket of wishes to all our readers thanking you all for your encouragement, suggestions and unstinted support. We shall continue to strive towards excellence; learning and raising the bar at each leap! The coming few months, beginning Diwali to the New Year, are going to be full of merriment and ebullience. Ring in the revelry with our cover story on Festive Marketing! Read on how companies hit full throttle with promotions, offers and advertising campaigns to leverage the occasion. We hope you appreciate the element of surprise! Our special story shall take you through some intriguing and creative Guerrilla marketing. Indulge yourselves with MARKSMAN traditions such as TWEETS, ITS ALL ABOUT AD-ITUDE, REWIND and get acquainted with our new addition “SQUAREHEAD”! We, at Interface are overwhelmed by the increasing number of entries we have been receiving in response to our call for articles. We take this opportunity to thank all our readers for their enthusiasm and for making our job more challenging- we love it! Keep writing in! We would also like to congratulate the winner of our featured articles section Mr. Abhimanyu Sukhwal. Our featured articles shall take you through the unique, penniless marketing of Old Monk; explore how 4Ps are being used to sell not just products or services but also socio-politico awakening, case in point, Anti- Corruption campaign by Anna Hazare; next we open the Pandora‟s box claiming- All Marketers are Liars. We hope you enjoy reading this issue as much as we did bringing it to you! Until the next issue, in memory of the great visionary- Steve Jobs. “Stay hungry, stay foolish!” Cheers !! Team – Marksman The Interface – The Marketing Club of SIMSR OCTOBER 2011 01
  • 3. CONTENTS COVER STORY 03 06 FEATURED ARTICLES SPECIAL STORY New! THE REGULARS 02 THE MARKSMAN
  • 4. COVER STORY Is it as bright as the festivities? introduction of new products, discounts "It's not enough that we do and offers, and promotion campaigns. So our best; sometimes we basically any special promotion offer have to do what's required." going on during the period between this - Sir Winston Churchill time can be classified as festive marketing. The extended festive season is here! It goes on for about a month and a half, and for the religiously inclined Indians, it‟s also an auspicious time to do purchasing. And the marketing departments of all companies, big or small, know of this opportunity and are geared up for it , ready to go that extra mile to rope in customers. What is festive marketing? The onset of the festival season is from Onam and it lasts till Diwali, and in What’s in it for the companies? between there are festivals like Durga Puja and Dussehra. So during this period, In a country like India, where purchase almost all of India has one or the other decisions are mostly driven by emotions, festival being celebrated and companies the holiday season comes with a big have the opportunity to push their bonus of reminding the customers about products and to this end, they come up the Indian culture by associating it with with various offers, either advertising it products. Festivities provide a very good on a pan India scale using ATL(Above opportunity to reconnect with current The Line) Marketing or have separate and prospective clients or customers. BTL(Below The Line) marketing Companies can plan out effective campaigns region wise. Majority of the marketing strategies during the festivals players increase their marketing spends that will help in making a better connect by nearly 30-40 per cent, along with the with customers or clients, and this OCTOBER 2011 03
  • 5. COVER STORY is exactly what the companies do. They will go to any extent to lure in the customers in the festive season and make them loosen their purse strings even if they are unwilling, especially in the recession and post-recession recovery period. How do they go about it? If we look at the offers being extended As is evident, festive time is a big this time around, Samsung India has opportunity to increase sales and so rolled out the “Samsung Smart Utsav” companies leave no stone unturned to offer, valid from September 10 to gain as much advantage of this seasonal October 31, 2011, under which the increase in consumer‟s willingness to buy. company is offering gifts worth Rs 150 Looking at previous trends, companies crore. Also, on the purchase of any see a 30-50% jump in sales figures during Samsung product, consumers are assured the festive season. And to achieve this, of gifts like DVD packs, 3D titles, DVD they spend accordingly too. Companies player, Blu-ray player and 3D glasses. The like Sony and Whirlpool spend anywhere company has targeted around 30 per between 100-150 crore towards ATL cent growth for the festival season and and BTL promotion during this time has rolled out a host of new products which includes television and print with the main focus on its Smart commercial, OOH(out of home), cinema television range and its home appliance and shop front advertising. These product ranges. Departing from advertisements usually talk about a consumer durables and going into the promotional offer or scheme that the service sector, company is offering, and these schemes are designed keeping the demography in Uninor had announced the launch of its mind which is evident from the fact that special Durga Puja Campaign called „Kom different areas have separate schemes. Damey Besi Kotha‟ which translates to “more talk for less price”, for both 04 THE MARKSMAN
  • 6. COVER STORY in the target audience are people, who did not think of purchasing the product, but seeing a very lucrative offer, indulge in impulse purchasing or think that because of the limited nature of the offer, they can miss it and end up purchasing. These kinds of sales are the ones which account for the increase of about 30-50% in the sales figures of a company. Kolkata and West Bengal circles. The campaign was offering more talk time, So to conclude, we see that the deals on hence more value for money for offer during this auspicious season make Uninor‟s customers in Kolkata and West for a win-win situation both for the Bengal during the festival season. The consumers as well as the companies festive offer for Kolkata customers because both get something out of it and includes up to 60% discount on all calls. even though Lord Leverhulme, the British founder of Unilever said “Half the Are consumers buying into it? money I spend on advertising is wasted, and the problem is I don't know which During the festive season, people are half “ such is not the case during interested in buying new things and festivities. Companies do recover the companies target this propensity of the extra money spent on the IMC customers to introduce some very (integrated marketing communication), attractive offers as mentioned before. so go ahead and spend. These offers Now to a customer, who is already won‟t last just like the festivities! willing to buy a product during the time, it is an added bonus to get a free gift or a discount on a purchase, but these are not the people the companies focus upon. Their prime targets are the consumers who are on the borderline of purchasing the product and the promotional offer swings their decision in favour of the purchase. Also included OCTOBER 2011 05
  • 7. SPECIAL STORY of contact. It can be a medium with good You will find it at the moment potential to bring attention to a brand or a product in a creative way. you do not expect it! And the moment you notice Following is an advertisement for the advertisement and start Rejoice conditioner in Bangkok, Thailand. thinking about its message "To untangle all this, use Rejoice they have, what they want – conditioner“ your attention and interest. Guerrilla Marketing is a brilliant idea, involving the customer in a surprising and an unconventional marketing activity. It should stand out from the saturated advertising landscape by being fun and not bothersome. It distinguishes itself from other promotional tools by its „surprise effect‟. The aim is to irritate, fascinate, and animate the consumer. Guerrilla Marketing strategy is based on Presence Marketing- marketing imagination, unconventionality, and for being there flexibility instead of market power, It entails making the business name enterprise size, and marketing budgets. recognizable and familiar. Some of the Guerrilla Marketing Weapons are: Fortune advertising agency has come up with a very strange way to create Ambient Marketing awareness about Johnny Andrean‟s hair- Ambient Marketing tries to approach the strengthening product launch.They customer individually through the place 06 THE MARKSMAN
  • 8. SPECIAL STORY substitute passenger handle in public transportation to demonstrate how strong your hair turns by using their new Experiential Marketing product. It‟s becoming easier for us to tune out and ignore advertisements today. So Ambush Marketing experiential marketing aims to give you Deals with attacking out of the blue!!! an experience rather than send a one- For instance, at many major events one way message. Experiential marketing lets brand of a particular category pays a high you interact with the product and price to be the exclusive sponsor, which associate your immediate emotional leaves their competitor in the dark. responses with that brand. Ambush Marketers then find a way to grab eyeballs by presenting their brand in connection with the event, since it attracts the attention of thousands of visitors and also viewers on TV. Big bazaar came up with three different hoardings: Keep West-aSide. Make a smart choice! Shoppers! Stop. Make a smart choice! Change Your Lifestyle. Make a smart choice! OCTOBER 2011 07
  • 9. SPECIAL STORY Excellent action developed in Amsterdam for fitness first international chain of health clubs. In order to remind us our lack of physical activity, they installed a scale at the bus stop bench. Just sit down at the bus stop and your weigh will appear on the billboard. A perfect way to ruin your day and start thinking about some abdominal exercises and jogging. By pulling the paper towel out of the Guerrilla Marketing in the box, the level of the overall paper towel Marketing Mix pile decreases. The user can not only see the decreasing pile, but also the effect Companies often operate according to that the use of the paper towels has on their traditional marketing philosophy, the rain forests in South America. With but Guerrilla Marketing for single this simple example WMF tries to campaigns is different. Here the balance redirect the attention of the user in the marketing mix shifts towards one towards WMF‟s interest to maintain the of the 4 P‟s. Around 70% of the rain forests. campaigns put their focus on promotion. The remaining 30% place their focus Guerrilla Pricing (10%) equally on price, place ,and product. The focus of Guerrilla Marketing The following examples are campaigns strategies can also be pricing. It describes where the focus is on one of the 4 P‟s. a new way to differentiate itself from the Here it is: rest of the competition. Guerrilla Promotion (70%) In most cases Guerrilla Marketing appears in the form of promotion. The Customers of the electronic retailer non-profit organization WMF supplies Media Market were promised to get one of the numerous examples of back their money if they bought TV‟s Guerrilla Marketing promotion with its slogan:“save paper – save the planet”. 08 THE MARKSMAN
  • 10. SPECIAL STORY before the Soccer European A lot of fans came to book stores Championship in case the German dressed in Harry Potter‟s costume to soccer team won the tournament. Many buy the first copies. Others were willing people took the opportunity and bought to pay extra to get the book delivered to one or more TV‟s. their homes at midnight. In the end Germany did not even get through to the final round and the Guerrilla Product (10%) customers did not receive their money The packaging, the form, and the brand back. Media Market was the winner. can be a vehicle for Guerrilla Marketing. For example Kellogg‟s introduced its Guerrilla Distributing (10%) Drink „n Crunch cup shown in the The distribution of a product can also be picture below. a special experience for the customer. Even though books have a hard time The cup allows the surviving competition from other media, customer to have the famous Harry Potter series by J. K. cornflakes-to-go. The Rowling proved it wrong. Knowing fully one-person-portion in well that young readers were waiting for the cup only needs the new book release and wanted to buy milk in addition to the book at the day of publication, book make it a snack that shops, retailers, and delivery services in can be enjoyed not many countries offered special services only at home. This makes the cornflakes to customers to buy or to receive the an alternative to chocolate bars and book at midnight in order to be one of other sweets. the first to own the book. Done poorly, guerrilla marketing can make your company look like a nightmare. Done correctly, it is one of the single most powerful marketing tools. OCTOBER 2011 09
  • 11. FEATURED ARTICLE One would never imagine that a • Other products in the category tenacious soldier could turn into an anti- working for similar causes were „anti- corruption crusader brilliantly executing corruption activists‟ turned supporters an amazing series of checks and counter- like Kiran bedi and Baba Ramdev checks leading to an eventual checkmate. • Movement organized on the lines of similar „Independence for India‟ campaign by M.K. Gandhi Product The entire movement picked up the right pulse of a wide-permeating national Brand issue of corruption identified as the The central brand of the campaign was latent need of every Indian. Anna himself, “Anna” (main „mascot‟ of movement) with his charismatic leadership, Gandhian himself –acting as a challenger brand to persona, patriotic background and lack of established names in Indian political political affiliations proved to be the domain. Brand “Anna” skilfully executed right candidate for Indians to entrust most of the 8 credos of effectively doing with such an onerous task. The core part more with less. of offering was attacking corruption through use of a strong anti-corruption Price Lokpal (ombudsman) bill in the Indian Price which is the Parliament giving greater power & cost to target independence to lokpal and lokayuktas audience for supported by the following tangible benefits offered entitites: by the movement was time, effort, lifestyle changes, psychological and legal risks (friction with authorities and law) due to participation in the movement. This was strategically, significantly • Hunger strike (fast) unto death at reduced by branding it as „non-violent‟ Jantar Mantar (Delhi) civil resistance. • Gandhian topis with “I am anna hazare” written on them 10 THE MARKSMAN
  • 12. FEATURED ARTICLE Place the campaign formed the perfect recipe The high profile movement sparked a for viral marketing. viral outburst of protests across the nation while doing justice to a multiple hub and spokes model initially targeting key major cities and then the lesser news-grabbing regions. Decision making was centralized as opposed to channelizing movements & minor tactics. Promotions The entire movement fits to be a perfect example of Integrated marketing Modern marketing at its best communication with its “India against corruption” campaign by effectively using Once visionaries & radicals like Baba various vehicles of advertisement and Ramdev, Kiran Bedi and Arvind Kejriwal promotions like website were wooed, it seemed only a matter of (http://www.indiaagainstcorruption.org/ , time before the alphas (NGO‟s, activists, http://www.annahazare.org), social media publics, PR) followed. The bees (message (Facebook – 5.26 lakh likes & twitter), spreaders) seamlessly spread the telephonic IVR & missed call services message to the mainstream which even ( 2.5 crore claimed missed calls), touched the laggards (high classes of the customized games nation nonchalant to / benefitted by the www.annahazaregam prevalent corruption) to create a e.com). The entire resounding roar which made the political campaign had a high big shots quake in their boots. Social networking It may be too early to conclude whether potential further or not the entire movement will make a strengthened by difference to the problem of corruption celebrities and plaguing our country. However, one can‟t leading activists deny that the nation just witnessed one alike. The entire campaign was skilfully of the most effective marketers in planned and tactfully executed. By disguise - „Kisan Baburao Hazare‟, or targeting the right social hubs, market „Anna‟ (big brother) Hazare who mavens & masses suffering from demonstrated the 7 stages of Marketing corruption (directly or indirectly) Judo with unprecedented perfection. OCTOBER 2011 11
  • 13. FEATURED ARTICLE "All marketers tell stories. And if they Objectively speaking, using one specific do it right, we believe them. We believe type of pen never guarantees good that wine tastes better in a $20 glass marks in examinations. Neither does than a $1 glass. We believe that $225 drinking a particular brand of beverage Pumas will make our feet feel better and suddenly make a person a dare-devil. look cooler than $20 no names. . . and believing it makes it true." However, TV commercials -Seth Godin in All in India have Marketers Are Liars: The Power of Telling somehow Authentic Stories in a Low Trust World. managed to convince Marketers today are storytellers. In a consumers of quest to “give people what they want”, the same. But they seem to have erased the line it is not that between fantasy and reality. And all this is marketers are fine with the consumers too – they love lying outright. to hope. They love to believe that Fair All consumers and Lovely will indeed be the path to the have certain career of their dreams, as a pilot, a innate desires newsreader, an actor or a model. and advertisements attempt to portray that perfect state not as a dream, but as a reachable reality. The special touch added by marketers is the image that it is only by using their specific product can the consumers achieve what they desire. It is this hope that makes today‟s men believe that the perfect suiting is indispensible to being the “complete Men, so what if you do not have either man.” good looks or money? As long as you have fresh breath women will flock to you. 12 THE MARKSMAN
  • 14. FEATURED ARTICLE disappoints consumers and Marketing discourages repeat purchases. communication is Advertisements that promise designed such that too much and not deliver may consumers miss the also meet with marketing fact that products do disasters, tarnished brand not guarantee results. image and legal woes. In 2009, The “Conditions Apply” clause is Vaibhav Bedi, a 26-year-old man filed a inevitably written in some obscure case against HUL, which owns the corner in fine print. These practises Axe brand of men grooming products ultimately mislead consumers and trick for „cheating‟ and causing him „mental them into trusting make-believe suffering‟. products that are portrayed to be the best, cheapest, of finest quality, unique He cited and most-effective all at once. his failure Today in an era of increasing advertising to attract clutter, companies are finding it hard to any girl at occupy a niche place in the minds of the all even consumers. Further, a saturation point in though he innovations in some products seems to had been have been reached. Understandably, using Axe there is a limit to which a detergent products for over seven years. Axe powder, for example, can be made advertisements suggest that the desirable. After the power cleaning beads products help men in instantly attracting and fragrances have been incorporated, women. there is little left to innovate in the The need is a balanced approach product. It is now that marketers resort towards advertising. While marketers to creating hype around their products, must communicate the benefits of in the hope of attracting consumers. products as creatively and convincingly Now comes in the promise of a life- as possible, practices that attempt to changing experience. blatantly fool customers should be done away with. Ethics should always be an But in the long run is it really worth it? integral part of all marketing activity. Failure to meet the tall claims eventually OCTOBER 2011 13
  • 15. FEATURED ARTICLE Old Monk: What is it about the squat, dark, oddly For the past 35 years, Old Monk has not shaped bottle that Indians don‟t seem to changed its bottle and neither its taste. get enough of? What is the magic of Old Good brands, it is said, try to build a Monk that never dies? What is the basis relationship with the buyers. Old Monk of the unquestioning faith that the Old has built a romance. Some say (read UB Monk drinker reposes in the brand? Group‟s Mr. Vijay Mallya) that Old Monk I will start with a little introduction of has a niche of its own, as it is priced the brand, especially for the non- lower compared to the other alcoholic alcoholics. Old Monk or Buddha Sadhu, beverages of its category. As such the as we often refer to it, is dark rum sales cannot be compared to that of blended and aged for 7 years. There is Bagpiper, for example. Whatever the also a more expensive version, the Old reason, Old Monk is known as the Monk Gold Reserve, which is aged 12 “Scotch of Rums”. And though it may be years. Old Monk is an Indian Made inexpensive to many, it is never cheap. Foreign Liquor (IMFL) brand that finds So, the itself in almost all bars the world over, question that and is usually the least expensive drink naturally on the beverage menu. It has an alcohol arises is why content of 42.8% and is produced by the success? A funny, bald, Mohan Meakins Ltd, old man based at Mohan Nagar, Ghaziabad, Uttar Pradesh. It is the 3rd beaming from the bottle label surely isn‟t largest selling rum in that attractive. So how does this leading the world and is often IMFL brand sell more than 125 million called India‟s own cult cases each year? The answers are many- brand, probably an answer to Harley Brand Loyalty, Low Price or sometimes Davidson, Starbucks and Apple‟s cult even Nostalgia. status. 14 THE MARKSMAN
  • 16. FEATURED ARTICLE and retires, new years come and go, but the Monk remains, as Old as he can get. It becomes a close friend, a confidant and a keeper of memories. It is said that Brand Loyalty ensures that sales keep coming. But Old Monk drinkers are not merely loyal. They are Brand Fanatics. They become hardcore devotees of the brand and are typically very addicted. Word of Mouth does the rest. So, the question that naturally arises is The only form why the success? A funny, bald, old man of promotions beaming from the bottle label surely visible is the In- Jagdeep Kapoor, founder and Managing Store Director of Brand Consultancy firm Promotions in Samiksha, says, “Often we use a product the form of because our parents did.” -One of the danglers and many reasons for the success of Old counter-top Monk. 35 years old banker Prakash and shelf Tandon quotes, "My grandfather stickers. People introduced it to me…….and now I can‟t get rich and shift to Scotch and Vodka, seem to drink anything else.” Indian but a bottle of Old monk never seems customers tend to stick to a brand as to leave their beverage racks. It is not long as the taste and quality are rum, not an alcoholic drink, not a hard maintained. Being priced towards the day‟s night. It is a companion that makes lower side, Old Monk is a drink for India. strangers friends, never lets one feel It unites the diverse castes, creeds and lonely and a companion that is always social strata and differentiates among there, in grief and merriment. This none. It is automatically the first choice ensures Mohan Meakins that the moolah of the college student, being one of the continues to come even with penniless most inexpensive drinks on the counter. marketing. After that, the student grows up, matures OCTOBER 2011 15
  • 17. SquAreheaD With new additions to team Interface comes new talent and fresh ideas to take the newsletter to the next level. This is one such idea we, the Team Marksman have given a try. Presenting to you, SquAreheaD, an anime version of all that's happening in the world of marketing. Hope you readers will love it ! 16 THE MARKSMAN
  • 18. REWIND In Greek, Nostalgia literally means pain happiness and satisfaction. It was a game from an old wound. It‟s a twinge in your which had no politics, just the charm of a heart, far more powerful than memory sport. The Television a.k.a the Idiot Box alone. Nostalgia is like a time machine. It cast its spell to aplomb to attract people goes backwards and forwards, reinventing towards the stall and enter into the wheel of memories. exploration mode. Interface, true to its name, introduced There is something peculiarly special about people's current illustrious face to the the Kal, Aaj aur Kal factor. The movies young ambitious one while they were still tapped it, some advertisements did as well. students. The whole setup was designed to But you witness its power when you see it bring alive a sense of belonging. The happening right in front of your eyes- interface stall, the wheel of fortune kept When you see the mark of respect in alumni engaged and literally on their toes. alumni's eyes for a professor who imparted It was a test where no one could fail. It was knowledge to him/ her. After all Education an exam where the only emotion was is the real Interface to Success ! OCTOBER 2011 17
  • 19. ITS ALL ABOUT AD-itude ! PRINT AD TVC Brand:The Times of India Company: Coca Cola Ad Agency: Umbrella Design Ad agency: McCann Erickson This Diwali, Coke makes us walk down memory lane by telling the tale of a group of youngsters. These friends decide to light diyas in memory of all the wonderful moments they have shared together. It‟s time for the TOI Lokhandwala The shortcut by-lane that always saved Durgotsav 2011 and it is here to remind their lives, the wall that was made the you that this is the time for everyone to wicket in countless games of gulli-cricket, forget all their differences and come “Bahadur” - the guard at the Girls‟ Hostel, together in celebration . After all, “Faith is the “romancewalarock”, the canteen table Individual, Celebration is Universal”. and so on. The brilliantart work has a stunning mix By lighting two more diyas, Coke makes us of convention and modernity. We see celebrate all the bits and pieces that made Durga, with all her elements of divine our lives fun filled. This ad represents glory, in a funky new avatar. Going against what Coke is all about- something that the norm, instead of using flashy and you celebrate with. The ad instantly makes bright colours that are generally a connect with the audiences on an associated with festivals, especially Indian emotional level. It says that Coke has festivals, the colour palate has been kept always been a part of all these moments very muted and soothing. of joy and sorrow and will always remain that way. Its off-beat, eye catching and gives a fresh Wherever there is a celebration, there is twist to a traditional tale. Coke! OCTOBER 2011 18
  • 20. TWEETS Apple Inc stunned Wall Street by reporting results that missed expectations for the first time in years, blaming rumours of the new iPhone for hurting demand in the September quarter. For any other big company, a 54 per cent increase in profit and a 39 per cent jump in revenue would be enviable. For Apple though, weak sales of its star product - the iPhone - were enough to overshadow everything else when it reported fourth-quarter results. Come 2012 and BMW will be launching the iconic MINI brand in India. MINI will bring their entire product line up to India which consists of the MINI Cooper hatchback, the MINI Cooper Coupe, the MINI Countryman, the MINI Cooper Convertible, and the MINI Clubman. The price will start from Rs. 25 lakhs for the MINI range of cars. Czech automaker Skoda is lining up a new compact car Citigo for India, the small car originally planned for Europe. The company has not been able to crack the bigv olume compact car segment in India with the Fabia, and it now plans to launch new products in the lower-end of the market to corner higher numbers and market share. Marquee ethnic wear chain Fabindia has acquired majority stake in the UK based women wear retailer EAST. The New Delhi-based Fabindia has the option to buy the balance stake and take full control of the foreign retailer within a year, said a top company executive. 19 THE MARKSMAN
  • 21. TWEETS Apple Inc's iCloud service, part of its first product release since the October 5 death of Steve Jobs, may cement the loyalty of millions of consumers lured by Jobs's pioneering mobile devices over the past decade. The service will automatically store photos, songs and other files on servers at Apple's data centers and sync them with all of a customer's gadgets. Dish TV's latest commercial talking about new offers finishes with the line; 'Itne mein, itna kuch. Kahin bhi pooncho'(so much in so less a price. Go and ask anywhere). Which is in direct contrast to the Tata Sky advertisement which says, ask questions.A cold war on the cards?! Over the past week you might have seen a cute blue monster peeping out of television sets, newspapers, hoardings and web pages. Say hi to Bisley, the new friendly neighbourhood mascot for bottled water brand Bisleri which has returned after almost 2 years ! OCTOBER 2011 20
  • 22. BUZZ THE CROSSWORD Clues 8. Mansukhbhai Mahadevbhai Kothari once noticed that some customers at a shopwere Across getting impatient with the time taken to get 1. Which company recently launched this their favourite item. which company did he new mascot? The name of the company can start after this. also be said to be the generic name of the Down product category. 2. This mountain was the inspiration for the 1. Which Bollywood actor had a company logo of which company? named, "Golden Wafers", before he came into 4. Which brand was invented by Alexander the glamour world? Liepa of Montgomery, Ohio for the US Army, 3. Engaging you, Achieving Together, Passion known especially for its packaging. In 2006, it for Innovation, Very Human. Connect this to a released its product with either trivia company whose earlier logo is given. questions or jokes in red or blue ink. 5. To which company would you associate 6. General Purpose Epoxy Compound of this character? Mahindra, was called _________. This 7. The CEO of this company is a civic activist, division was later sold to Pidilite. an art collector, has also authored „Ale and Arty,‟ a coffee table book about brewing beer. Identify the company? 7.Biocon 8.Pan parag 1.Boman Irani(down) 1.Bisleri and the mascot name is Bisley(across) 2.Toblerone 3.Nokia 4.pringles 5.Pepsi 6.mseal Answers: 21 THE MARKSMAN
  • 23. CALL FOR ARTICLES NOVEMBER 2011 Articles can be sent on any one of the following topics*: •Will the tablet "Akash" bring the desired change in Tablet landscape & will it have ubiquitous acceptability? •Re positioning of Blackberry from corporate to youth. •Destination branding *Please ensure that there is no plagiarism and all references are clearly mentioned 1. One article can have only one author. 2. Your article should be from 500-600 words and MUST be replete with relevant pictures that can be used to enhance your article. 3. Send in your articles in .doc/.docx format with font size 11 (Arial) to: interface.newsletter@gmail.com 4. Subject Line:Your Name_Institute Name_Course Year. 5. Kindly name your file as:Your Name_Topic The best adjudged article will be given a winner's certificate. Deadline for submission of the articles: 11:59 PM , 14 November 2011. OCTOBER 2011 22
  • 24. To subscribe to "The Marksman", Follow the link:- http://interfacesimsr.weebly.com/the-marksman.html OR drop in a mail/contact us at : interface.newsletter@gmail.com Subject line: Subscribe: Your Name_Institute Name_Course Year COVER STORY SPECIAL STORY ITS ALL ABOUT Upveen Tameri Hinal Shah AD-itude ! Tilottama Sanyal SquAreheaD REWIND COVER PAGE Pallavi Srivastava Pallavi Srivastava Vishal Thakkar Tillotama Sanyal TWEETS BUZZ DESIGN Upveen Tameri Sujit Mishra Vishal Thakkar Follow us at: Website: http://www.facebook.com/simsr.interface http://interfacesimsr.weebly.com 23 THE MARKSMAN