Personal Information
Organização/Local de trabalho
Greater Minneapolis-St. Paul Area United States
Cargo
Customer Experience Design Professional
Sobre
Versatile, results-oriented digital expert with extensive experience leading teams through customer experience strategy, user experience planning, brand strategy, digital insights, and ecommerce - driving marketing effectiveness, customer centricity and operational efficiency in business and agency environments.
• Exceptional ability to visualize, crystallize and direct multiple facets of forward-thinking digital solutions with varied, cross-functional agency and client teams
• Lead internal and external talent to execute effective, award-winning multi-channel digital experiences that exceed client performance indices while maintaining results-oriented, user-centered goals
• Thrives
Marcadores
design
user experience
minneapolis interactive marketing association
interactive marketing
mima
digital insights
architecture
user research
customer experience
aesthetic-usability effect
web interface
Ver mais
Apresentações
(3)Gostaram
(93)Design in Tech Report 2018
John Maeda
•
Há 6 anos
Brand Signals
Rick Turoczy
•
Há 17 anos
Service Design Thinking
Marc Stickdorn
•
Há 10 anos
5 Things I Wish I Knew – A Service Design Journey
Jamin Hegeman
•
Há 10 anos
IBMiX: Ready-To-Wear The Future
Joanna Peña-Bickley
•
Há 8 anos
service experience summit shanghai 2014 stefan moritz
Stefan Moritz
•
Há 9 anos
Beyond Personas: Creating an Immersive Customer Experience
Intuit Inc.
•
Há 10 anos
Kill All Passwords
Jonathan LeBlanc
•
Há 9 anos
Seeing Tomorrows Services: A Panel on Service Design
brandonschauer
•
Há 15 anos
Gamestorming Your Product with Service Design
C. Todd Lombardo
•
Há 11 anos
A Brief Guide to Service Design (UX Brighton) by Paul Thurston & Nick Marsh
Harry Brignull
•
Há 14 anos
UX design, service design and design thinking
Sylvain Cottong
•
Há 14 anos
Understanding human motivation_in_the_age_of_connected_machines
frog
•
Há 9 anos
What Makes Content Memorable?
Bruce Kasanoff
•
Há 9 anos
Hunches, Instincts, and Trusting Your Gut (Warm Gun 2014)
Leah Buley
•
Há 9 anos
Blueprint+: Developing a Tool for Service Design
Andy Polaine
•
Há 14 anos
Service Blueprinting / Service Design Drinks Berlin
Service Design Berlin
•
Há 11 anos
Next Conference — Mapping Outstanding Service Experiences
Service Design Berlin
•
Há 11 anos
Visual Thinking / Service Design Drinks Berlin
Service Design Berlin
•
Há 11 anos
User experience design, service design & design thinking : A common story ?
Sylvain Cottong
•
Há 13 anos
Transforming health care with Service Design – Global Service Design Conferenc 2013
Stefan Moritz
•
Há 10 anos
Interface Fundamentals
Christina Wodtke
•
Há 9 anos
The New Era of (Non-) Discoverability
Dan Saffer
•
Há 11 anos
Internet in your pocket
Alberta Soranzo
•
Há 9 anos
Designing for an internet of things
Timo Arnall
•
Há 14 anos
2014 UX/UI trends for mobile solutions
DMI
•
Há 10 anos
Writing Effective Creative Briefs
School of Visual Concepts
•
Há 10 anos
24 Books You've Never Heard Of - But Will Change Your Life
Ryan Holiday
•
Há 10 anos
SXSW 2014: Re-orientating UX Design for the Internet of Things
Alfred Lui
•
Há 10 anos
How #Gravity Works
Dan Roam
•
Há 10 anos
Personal Information
Organização/Local de trabalho
Greater Minneapolis-St. Paul Area United States
Cargo
Customer Experience Design Professional
Sobre
Versatile, results-oriented digital expert with extensive experience leading teams through customer experience strategy, user experience planning, brand strategy, digital insights, and ecommerce - driving marketing effectiveness, customer centricity and operational efficiency in business and agency environments.
• Exceptional ability to visualize, crystallize and direct multiple facets of forward-thinking digital solutions with varied, cross-functional agency and client teams
• Lead internal and external talent to execute effective, award-winning multi-channel digital experiences that exceed client performance indices while maintaining results-oriented, user-centered goals
• Thrives
Marcadores
design
user experience
minneapolis interactive marketing association
interactive marketing
mima
digital insights
architecture
user research
customer experience
aesthetic-usability effect
web interface
Ver mais