3. “Business is simple.
Management’s job is to take care
of employees (salesperson). The
employees’ (salesperson) job is
to take care customers. Happy
customers take care of the
shareholders.
It’s a virtuous circle.”
JOHN MACKEY, founder and CEO, Whole Foods Market
4. “…….taking care of business
literally means taking care of
relationships…They believe that
to develop the company, they
must constantly invest in these
relationships.”
JODY HOFFER GITTEL, Author : “The Southwest Airlines Way”