This presentation represents some of the early principles that Johanna Rothman and I are uncovering in our work with successful distributed agile software teams.
12. Facilitators need multiple
tools and techniques
Back Channel - always have all
hailing frequencies open (chat);
someone should always monitor
Buddy System - each remote
person has a “buddy” in the
room to make sure they are
connected to the team
(paired communication)
Co-Pilot – someone at another
location that can help you
coordinate the whole team
(paired facilitation)
more info at http://remotelyagile.info / @mkilby
13. Principle 2:
Assume Good Intent
Trust is reciprocal and earned
Trust has a financial impact
It is difficult to trust unless…
we can see demonstrations of
trustworthiness (competency,
honesty, reliability)
see http://bit.ly/distributedtrust
we know their natural tendencies
14. Learning natural
tendencies within a team
EaseofAdoption
Time to Introduce
easy
more
difficult
1-2 hours week weeks or months
DISC
MBTI
Strength Finder
2.0
Compass
exercise
(diy)
15. North: Acting - “Let’s do it;” Likes to act, try things, plunge in.
South: Caring - likes to know that everyone’s feelings have been taken into
consideration and that their voices have been heard before acting
East: Speculating - likes to look at
the big picture and the
possibilities before acting
West: Paying attention to detail -
likes to know who, what, when,
where and why before acting
38. References
(in order of mention)
- Paul J. Zak - Trust Factor: The Science of Creating High-Performance Companies – January 17, 2017 -
https://www.amazon.com/Trust-Factor-Creating-High-Performance-Companies/dp/0814437664
- Mark Kilby, Presentation - Do I Trust What I Can't See? Successful Distributed Teams - http://bit.ly/
distributedtrust
- DISC vs MBTI assessments. https://coachfederation.org/blog/index.php/8211/
- Strengthfinder 2.0 - https://www.gallupstrengthscenter.com/
- Compass exercise adapted for online teams from “A Simple Exercise to Strengthen Emotional Intelligence
in Teams” KQED Mindshift https://ww2.kqed.org/mindshift/2015/06/22/a-simple-exercise-to-strengthen-
emotional-intelligence-in-teams/
- Play Prelude for forming virtual teams http://www.playprelude.com/
- Liftoff: Start and Sustain Successful Agile Teams, 2nd ed. https://pragprog.com/book/liftoff/liftoff-second-
edition
- All remaining material (c) 2017 Mark Kilby and Johanna Rothman - for more information see http://
remotelyagile.info and https://www.jrothman.com/
39. Photo credits (in order of appearance)
- starry sky (title slide). Mitchell Hollander on unsplash.com
- https://commons.wikimedia.org/wiki/
File:Airman_1st_Class_Matthew_Hickle_instructs_a_plane_to_land_while_comp
leting_a_simulation_on_the_Tower_Simulation_System.jpg - Public Domain
- https://commons.wikimedia.org/wiki/
File:ISS-47_Tim_Kopra_on_a_Laptop_in_the_Zvezda_Service_Module.jpg -
Public Domain
- https://www.nasa.gov/sites/default/files/styles/full_width_feature/public/
iss036e006695.jpg - Public Domain
- Satellite.https://commons.wikimedia.org/wiki/File:Navstar-2F.jpg - Public Domain.
- Crab Nebula.https://en.wikipedia.org/wiki/Nebula#/media/File:Crab_Nebula.jpg -
Public Domain.
- The Pleiades, an open star cluster. Public Domain. https://en.wikipedia.org/wiki/
Lists_of_astronomical_objects#/media/File:Pleiades_large.jpg
- https://commons.wikimedia.org/wiki/File:Hohmann_transfer_orbit.png - under
the Creative Commons Attribution-Share Alike 2.5 Generic license.
- Space station concept - https://www.nasa.gov/sites/default/files/
arc-15570-1_160554main_jsc2006e43519_high.jpg - Public Domain
- Organize Your Distributed Team with Johanna Rothman - https://
www.collaborationsuperpowers.com/organize-distributed-team-johanna-rothman/
- used with permission from Lisette Sutherland
- Uhura / Star Trek https://www.flickr.com/photos/x-ray_delta_one/
12263923206 (CC BY-NC-SA 2.0)
- Buddy System for -6 PLSS, Apollo 14 press kit. https://
www.hq.nasa.gov/alsj/a14/a14pk_buddy_system_en.jpg - Public
Domain.
- Gemini astronauts. https://www.nasa.gov/sites/default/files/images/
258507main_s66-44601_full.jpg - Public Domain.
- https://dribbble.com/shots/3167286-Users-Icon-Free-PSD
- https://upload.wikimedia.org/wikipedia/commons/f/fd/
STS-128_MCC_space_station_flight_control_room.jpg - Public
Domain. Star Trek cast at NASA Dryden - https://www.nasa.gov/sites/
default/files/thumbnails/image/ec76-5806.jpg - Public domain
- SpaceX CRS-8 first stage landing - https://www.flickr.com/photos/
spacex/25788014884/ - Public Domain.
- SpaceX JCSAT-14 Launch - https://www.flickr.com/photos/spacex/
26751237322/ - Public Domain.