This document discusses how VoIP (Voice over Internet Protocol) technologies can help small and medium-sized businesses streamline communications and reduce costs. VoIP allows phone service to be delivered over an internet connection rather than traditional phone lines. It consolidates phone service, wireless, apps and other functions onto one network, simplifying operations. Businesses can save up to 50% on their communication costs by switching to VoIP. The document provides an example of a physical therapy company that used VoIP to connect over 300 locations across eight states through a single phone system while leveraging their existing infrastructure.

1. DO BETTER WITH LESS.
Leveraging VoIP Technologies for Small
& Medium Sized Businesses (SMBs)
PRESENTED BY
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2. voice over internet protocol (VoIP): a set of
facilities used to manage the delivery of
voice information in digital form in discrete
packets. With a quality internet connection,
phone service can be delivered through the
internet connection instead of via a Public
Switched Telephone Network (PTSN).
Source: TechTarget.com
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3. WHY SMALL- AND MEDIUM-SIZED
BUSINESSES SHOULD CARE
ABOUT VoIP
Simplifying Internal Structures & Communications
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4. STREAMLINE & SAVE
o VoIP extends & strengthens existing telecom
resources
o Simplified billing – all invoices for communication
are now in one place
o Businesses can save up to 30%, in some cases – up
to 50%
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5. WHAT CEOS & CFOS
NEED TO KNOW
Adopt the Lates t Technol ogy and Lower Cos ts
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6. VoIP UPGRADES
COMMUNICATION SYSTEMS
o Consolidates the following on ONE NETWORK:
o Phone
o Wireless
o Apps
o Mobility solution services
o Dial tone services
o Hosted PBX
o Video conferencing
• Simplifies billing & operations: Companies go from relying on
numerous providers to one.
o HD voice
o Email
o Text
o Fax
o Unified Communications as a Service
(UCaaS)
o Other data services
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7. POTS: OUTDATED
COMMUNICATION SYSTEMS
o Plain Old Telephone Service (POTS) connected to
phone company’s Public Switched Telephone
Network (PSTN)
o Hard-wired circuits are simple technology
o Limited functionality
o Multiple providers = numerous invoices
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8. POTS vs VOIP
FEATURE OLD SYSTEM (POTS) NEW SYSTEM (VoIP)
Technology Connected to Public Switched
Telephone Network (PTSN)
Can be hosted on-site or in the cloud
Functionality Voice and slower-speed data Voice, high-speed data and more
Circuitry Hard-wired (dedicated circuit
between two points during the
call)
Packet-switched (voice information
travels over individual network packets
across the internet)
Billing/Fees Complex with multiple service
providers
Low-cost system
KEY DIFFERENCES
o Upgrades require hardware changes for POTS, but much less so for VoIP.
o Key features (e.g. call forwarding, caller I.D.) and long distance cost extra with POTS, but are often
included in VoIP services.
o VoIP requires electricity; POTS doesn’t. 8

9. MORE ABOUT VoIP
The Ins and Outs of VoIP
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10. VoIP PROVIDES…
o Reliable connectivity and proactive monitoring
o Unlimited local calling and bundled long distance minutes
with geographically independent telephone numbers
o Availability of audio, video and web conferencing, presence
technology and other real-time communications
o Scalable enterprise-level networks at economy prices
o Easy provisioning of connections or capacity
o Disaster recovery and business continuity
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11. CASE STUDY: ATHLETICO
PHYSICAL THERAPY
VoIP Platfor m Promotes Scalability
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12. ATHLETICO: VoIP SOLUTION
o CHALLENGE: Connect 300+ locations in eight states through one phone system
while leveraging legacy infrastructure.
o STRATEGY: Shift the company to a VoIP platform.
o TACTICS:
o Provide Multiprotocol Label Switching (MPLS) for connectivity (simplifying data routing) and
Session Initiation Protocol (SIP) trunking for the locations (supporting unified communications)
o Provide Shoretel phones to the clinics
o RESULTS:
o Secure network
o Supports collaboration tools for webinars, which saves participant travel costs
o One system supports voice, wireless internet and network services
o Reduced capital outlays on infrastructure
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13. SOURCES FOR THIS
SLIDESHARE
o CEOs & CFOs: Do Better with Less by Leveraging VoIP
http://www.huffingtonpost.com/ed-wynn/ceos--cfos-do-better-
with_b_9738160.html
o VoIP (voice over IP)
http://searchunifiedcommunications.techtarget.com/definition/VoIP
o The Difference Between VoIP and PSTN Systems
http://www.webopedia.com/DidYouKnow/Internet/
VoIP_POTS_Difference_Between.asp
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14. DO BETTER WITH LESS.
Blend legacy equipment with new technologies.
Work with a knowledgeable, experienced partner such as Call One.
PRESENTED BYVisit CallOne.com to learn more.
225 W. Wacker Drive, Floor 8, Chicago, IL 60606
800-440-9440 14