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WEB SUMMIT
2019
M A Š A B U T A R A & N I K A F R E C E :
"The best technology conference on the planet”
2 PREDAVANJI IN 5 RAZLOGOV,
ZAKAJ NE NA WEB SUMMIT
Catching feelings:
The strength of
experience
The mobile marketing
trends you need to know
about in 2020
THE MOBILE MARKETING
TRENDS YOU NEED TO
KNOW ABOUT IN 2020
Mada Seghete, Co-founder, Branch
B R A N C H
THE MOBILE MARKETING TRENDS YOU
NEED TO KNOW ABOUT IN 2020
PRELOM V
2018 - MOBILE
UPORABA JE
PREHITELA TV
APLIKACIJE SO
KLJUČNI DEL
DIGITALNEGA
EKOSISTEMA
Uporabniki aplikacij
preživijo 20x več
časa v aplikaciji, če
jih primerjamo s
časom preživetim
na (mobilni) spletni
strani.
ENGAGEMENT?
Buying, signing
up, clicking,
sharing?
THE GROWTH OF MOBILE IS
NOT NECESSARILY GOOD
NEWS FOR BRANDS.
THE BIGGEST CHALLENGES
WITH MOBILE IN 2020
DISCOVERY IS BROKEN
DISCOVERY IS BROKEN
DISCOVERY IS BROKEN
TREND
PRETVORITE WEB
UPORABNIKE V
APP UPORABNIKE
TREND
NADALJNA
GLOBALNA RAST
"SUPER APPOV"
TREND:
OBOGATENA RESNIČNOST
(AR) SE BO V 2020 ŠE
RAZŠIRILA IN POSTALA
KONVENCIONALNA
TREND
NOVE TRGOVINE
ZA APLIKACIJE
TREND
IDENTITETA
UPORABNIKA
CATCHING FEELINGS:
THE STRENGTH OF
EXPERIENCE
Alicia Tillman, CMO, SAP
S A P
THE FUTURE OF
BUSINESS HAS
FEELINGS
HUMANS EXPERIENCE 27
DIFFERENT KINDS OF FEELINGS.
AND ANY ONE OF THEM CAN
MAKE OR BREAK A COMPANY.
SOMETIMES, AN ENTIRE INDUSTRY.
ČUSTVA +
PODATKI =
IZKUŠNJE
THE POWER TO
CREATE THE
MOST
MEANINGFUL
EXPERIENCES
KLJUČNI ELEMENTI ZA SMISELNO UPRAVLJANJE
IZKUŠENJ OZ. EXPERIENCE MARKETING
#1:
POSLUŠAJTE
#2:
USTVARITE
VREDNOST,
KATERE
GONILNA SILA
JE NAMEN
#3: POVEČANJE
IZKUŠENJ Z AI + ML
USTVARJA
PERSONALIZACIJO
NA VIŠJEM NIVOJU
#4: RAZNOLIKE
PERSPEKTIVE SO
GONILO INOVACIJ
#5: POKAŽITE
EMPATIJO
ZAKAJ NE NA
WEBSUMMIT?

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Maša Butara in Nika Frece: Web Summit 2019