4. 4
Indo-European “werg” (5500 years)
Old German “werkan” (2500 years)
Old English “weorc, worc” – something well
done, action, business, military fortification
WORK
5. 5
Sanskrit : “Rabh-ate” become military commander
Latin : Labor – will to transform, to make a
sustainable thing, to make it last for long time
Latin family: LAVORO (italian), LABOR
(spanish), LAVOR (portuguese)
9. 9
The numbers indicate the processes steps
The lines show:
Moving one working object (eq order,
complaint, form etc) ...
... By one employee…
... At a given moment !!!;
Before improvement – lot of munca
11. 11
New process 3
times faster !
Other examples
- Number of manual activities reduced from 30 to 2
- Number of decision points reduced from 27 to 5
12. 12
METHODOLOGY DECISION TREE
34
Process
Management Kaizen
DMAIC
DFSS
Just Do It
Lean
Process
performance
understood?
Can the
problem be
solved in less
than 5
days? Is it a
process flow
/ cycle time
problem?
Is it a
variation /
defect driven
problem?
Is a new
process or
redesign
required?
Start
Is the
solution to
the problem
simple &
known?
No
Yes
No
Explore Other Methodologies
No
No
No
No
Yes
Yes
Yes
Yes
Yes
Decision tree
13. 13
Organizational Index rating.
40% 60%
Organizational Readiness
27%
•New
culture
•Getting
started
•Lean
•Six sigma
•Word Class
Enterprise
•Progress
0% 20% 80% 90%
Time
•Traditional
Enterprise
Process Improvement Journey
16. 16
20 years relevant
experience
Master black belt
Project
management in
numerous process
optimisation
programs
Projects in various
industries
worldwide: Energy,
Minning, Banking in
USA, ASIA,
EUROPE
President of Lean
Six Sigma
International
Association of
Professionals
(www.lssiap.org)
20 years of relevant
experience
LEAN Six Sigma
Master Black Belt
Quality Professional
Deliver LEAN and
Six Sigma Green
Belt & Black Belt
training worldwide
Leading LEAN Six
Sigma projects in
the field of energy,
IT, banking, industry
(France,
Switzerland, UK,
Nederlanden,
Romania)
Alexandra Niculae
8 years relevant
experience
LEAN Six Sigma
Black Belt
Project experience
using LEAN
methods
Numerous process
optimisation projects
in various industries
Relevant experience
in Chemicals, Oil
and Pharma
4 years of project
experience in
financial fields
Dolf Hannert Constantin Stan
20 year of relevant
experience
Didier Varlot
12 years relevant
experience
Lean Six Sigma
Master Black Belt
HR Professional
Deliver Lean and Six
Sigma Green Belt &
Black Belt training
Leading Lean Six
Sigma projects in
the field of energy,
banking, industry
Managing Human
Resources
Department
Laura Marin
20 years of top
management
positions (C level)
Strategy
Management
Professional
Deliver process
management
coaching worldwide
Leading process
improvement
projects in the field
of energy,
manufacturing,
industry (France,
Switzerland, UK,
Brasil, US,
Romania)
Presenter 2011-01-13 21:32:53 -------------------------------------------- Notes: There are different methods for different problems. Six of the most useful that solve most process problems are Process Management, Just Do It, Kaizen, Lean, Six Sigma DMAIC, and Design for Six Sigma (DFSS). Educating yourself about these methods is important because if you only know one way of improving processes it is like owning a sledge hammer and for every problem whether it is hitting a nail into a wall or chopping down a tree. You hit it with a sledge hammer. The key here is to choose the right method for the problem. To navigate the decision tree ask yourself if the solution to the problem is known and simple. For example you need to upgrade your software or change a code on the system. In these cases Just Do It. Don’t make a song and dance about it . So often people engage in lengthy projects for simple solutions that could have been executed in a few days. If however your solution to the problem is not known and is not simple then ask if yourself if them process has flow, cycle time or waste issues. If yes then run a Lean project. If the problem is more defect driven and the process has a lot of variation and you need to drill down into the root causes of then choose Six Sigma , DMAIC. If your problem requires a new or complete redesign then, choose Design for Six Sigma. Both of these methods Six Sigma and Design for Six Sigma are covered in other courses. If your problem cannot be solved by these 6 popular methods then you will need to explore other methodologies
When done right it impacts the annual operating budget and the annual report (reference GE's annual report for 97/98/99. See GE's website or call AAA office for a copy).
When done right it impacts the annual operating budget and the annual report (reference GE's annual report for 97/98/99. See GE's website or call AAA office for a copy).