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10 things your customers wish you knew about them
1.
10things your customers wish
you knew about them Papakosma Maria-Anna
2.
How well do
you know your customers?
3.
1 Customer value “GOOD”
service more than “FAST” service
4.
2 Customers love PERSONALIZATION, they
will globally pay for it
5.
3 Customers will remember
you if you can remember their NAME
6.
4 There are few
things customers talk about more than a pleasant SURPRISE
7.
5 Creating GOODWILL with
customers doesn’t need to be expensive
8.
6 Customers will sick
with your LOYALTY programs if you get them started
9.
7 Selling “TIME” over
money helps customers see the value of your brand
10.
8 Customers love BRAND
STORIES and selling through stories is effective
11.
9 If you’ re
struggling to INNOVATE, your customers are a great resource
12.
10 If you bring
up money, it makes customers more SELF-CENTERED
13.
Thank you for
your attention!
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