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Who	
  needs	
  us?	
  
Inquiring	
  about	
  the	
  par0cipatory	
  prac0ces	
  of	
  others	
  and	
  
what	
  it	
  means	
  for	
  par0cipatory	
  designers	
  
	
  
	
  
Mariana	
  Salgado	
  
Joanna	
  Saad-­‐Sulonen	
  
	
  
	
  
	
  
Arki	
  Research	
  group	
  
Department	
  of	
  Media	
  
Aalto	
  University	
  
	
  
Computer mediated activities group
Department of Computer science
Aarhus University
	
  
21.04.2015	
  
EAD	
  Conference.	
  Paris.	
  France	
  
Par<cipatory	
  design	
  	
  
1	
  
Participatory design
methodologies have focused
mostly on activities staged by
expert design practitioners
or by design researchers in
specific contexts, such as
organizations, industry, and
planning and governance.
The purpose of those activities is
largely to enable a variety of
stakeholders to take part in
the process of designing
products or services through
ideation and conceptualization.
The outcomes of the
participatory activities are then
used by designers as seeds
for further design and
development Picturefromresearchonremixpractices-EUscreenXL-Creativevideomakersworkshop2014
Many others — among them citizen activists, community
artists, and researchers in other disciplines — make use
of similar techniques for engaging participants.
Who needs participatory designers if others are already
doing the job?
What can design researchers learn from others involved in
organizing participatory activities?
How can design researchers collaborate with those
individuals?
Workshops combine
individual activities with
others geared to small
and large groups.
Participants are considered
“expert informants” or
even “co-designers”
capable of enriching the
design process by
formulating or evaluating
ideas
Picturefromresearchonremixpractices-EUscreenXL-LisbornworkshopwithContentproviders(archivists)2014
6	
  Interviews	
  
	
  	
  
2	
  
The individuals interviewed were a
community artist, a local activist
in a neighbourhood association, an
intern at a city-run youth center,
a designer of alternative reality
games who is also a member of a
performing arts collective, a
researcher working on health
services, and an architect who
defines himself as “a facilitator
with a background in architecture”.
The interviews were semi-
structured; the activities we had
identified pursuant to our work in
participatory practices constituted
the main topics of discussion.
Picturefromresearchonvideoonlinetools-EUscreenXL-Londonworkshops2014
Key components to the workshop as participatory technique:
1) establishing aims,
2) inviting and recruiting participants,
3) choosing appropriate tools and techniques,
4) facilitating,
5) documenting and collecting feedback from participants,
6) assessing, and
7) making use of the outcomes (e.g. integrating them into design
processes and communicating them).
Others’	
  prac<ces	
  
	
  3	
  
AIMS
For the community artist, for example, the aim is “to produce an
encounter with the other.”
In this case, the focus is on the change that the encounter might be capable
of producing in individuals rather than on how the materials collected could
be useful beyond the specific encounter.
Picturefromrworkshopwithtranslators.EUscreenXL(2013)London
TOOLS AND TECHNIQUES
Participatory design tools and
techniques, including
mapping techniques, were
among those interviewees
used.
General collaborative
techniques and tools were
used as well, including
discussions and brainstorming
sessions guided by a
facilitator.
In some cases, the tools and
techniques chosen
reflected the personal
interests of the
interviewee: the game
designer/performance artist
used “perception” exercises in
an outdoor workshop where
the aim was to get
participants to change their
perception of reality.
Picturefromrworkshopwithtranslators.EUscreenXL(2013)London
FACILITATING
For the game designer/performance artist, a facilitator is also a
performer, along with the participants, in a staged game that adds
another dimension to reality. Here, the role of the facilitator, which is
constantly changing, is vital to the development of the workshop.
Picture from rworkshop with EUscreenXL partners on Contextualization (2014) Rome
DOCUMENTING
Some of the interviewees
thought that such recordings
might disrupt the atmosphere
of the workshop.
Some have not considered
how such documentation
might be used in the future
and they prefer to
concentrate on the situation
at hand.
There seems to be a
correlation between the lack
of audiovisual documentation
and the fact that most of
these practitioners do not
engage in a systematic
analysis of the materials
gathered.Picture from rworkshop with EUscreenXL partners on Contextualization (2014) Rome
Conclusions	
  
	
  4	
  
There is no need for participatory designers to be, in all
instances, the ones at the forefront of staging participatory
activities. We could contribute to participatory
activities instigated or staged by others
Research-based practices could support the work of
communities and of less experienced participatory
practitioners.
Towards collaborating with other
participatory practitioners
Consider different alternatives according to the
situation.
Staging our own activities might make sense when we
need to build a rapport with participants that starts at
the invitation phase and slowly develops over the course of
the participatory sessions.
Learning from other participatory practitioners
By developing tools and practices for collaboration with other
practitioners and with active members of communities, we might
ensure more sustained forms of participation and greater
collaboration over time.
Expanding participatory design beyond
design-driven initiatives
All practitioners, including design researchers, should be more
aware that data gathered in participatory sessions might be useful
in other situations and stages and to other interested parties.
We should all save, share, and generate metadata of the
raw material gathered during participatory activities and
store them in permanent databases.
Data gathered in these workshops can be interpreted in different
ways depending on practitioners’ interest and expertise.
Establishing sound participatory practices for all
We are still needed,
and we also need others!
References
BRATTETEIG, T., BŒDKER, K., DITTRICH, Y., MOGENSEN, P.H. and SIMONSEN, J. (2013). Methods. Organising
principles and general guidelines for Participatory Design projects. In SIMONSEN J. and ROBERTSON, T. (eds.)
Routledge International Handbook of Participatory Design. New York: Routledge.
BRAND, E., BINDER, T. and SANDERS, E.B.-N. (2013). Tools and techniques. Ways to engage telling, making and
enacting. In SIMONSEN J. and ROBERTSON, T. (eds.) Routledge International Handbook of Participatory Design.
New York: Routledge.
BOTERO, A. and SAAD-SULONEN, J. (2013). Peer-production in public services: Emerging themes for design
research and action. In E. Manzini and E. Staszowski (Eds). Public and Collaborative. Exploring the intersection of
design, social innovation and public policy (pp. 1-12). USA: DESIS Network. Retrieved on August 18, 2014, from
http://www.desis-clusters.org/documents/10157/d769f32e-dc89-4353-8a09-47a273a6dee6
BUCHENAU, M. and SURI, J. (2000). Experience Prototyping. Proc. of Designing Interactive Systems. ACM press,
p. 424-433.
DISALVO, C., CLEMENT, A. and PIPEK, V. (2013). Communities: Participatory Design for, with, and by
communities. In SIMONSEN J. and ROBERTSON, T. (eds.) Routledge International Handbook of Participatory
Design. New York: Routledge.
EHN, P., DAVIES, R.C., BRATTGÅRD, B., HÄGERFORS, A., NILSSON, J., DALHOLM, E. and MITCHELL, B. (1996).
The Envisionment Workshop- from visions to practice. In PDC’96 Proceedings of the Participatory Design
Conference.
HULCRANTZ, J. and IBRAHIM, A. (2002). Contextual Workshops: Participation in the Evaluation of Future
Concepts. In Proc. PDC 02. Proceedings of the Participatory Design Conference, Malmö, Sweden.
HUYBRECHTS, L., DREESSEN, K. and SCHEPERS, S. (2012). Mapping design practices: on risk, hybridity and
participation. In the PDC’12 Proceedings of the Participatory Design Conference, Roskilde, Denmark.
JUNGK, R. and MÜLLERT, N. (1987). Future Workshops: How to Create Desirable Futures, London: Institute for
Social Inventions.
KENSING, F. and MADSEN, H. (1991). Generating visions: future workshops and metaphorical design.
GREENBAUM, J and MORTEN, K. (eds.). Design at work: cooperative design of computer systems. Hillsdale, NJ:
Lawrence Erlbaum Associates.
KOLFSCHOTE, G.L., den HENGST-BRUGGELING, M. and de VREEDE, G-J. (2007). Issues in the Design of
Facilitated Collaboration Processes. Group Decision and Negotiation. Springer (16) p.347-361.
LIGHT, A. and AKAMA, Y. (2012). The Human Touch: Participatory practice and the role of the facilitation in
designing with communities. In the PDC’12 Proceedings of the Participatory Design Conference, Roskilde,
Denmark, p.61-70.
SAAD-SULONEN, J. (2014). Combining participations. Expanding the locus of participatory e-planning by
combining participatory approaches in the design of digital technology and in urban planning. Doctoral
Dissertation. Helsinki: Aalto University.
SAAD-SULONEN, J. & HORELLI, L. (2010). The Value of Community Informatics to Participatory Urban Planning:
a case-study in Helsinki. Journal of Community Informatics, 6(2).
SALGADO, M. (2009). Designing for an Open Museum. An Exploration on Content Creation and Sharing through
Interactive Pieces. Doctoral dissertation: University of Art and Design Helsinki.
SALGADO, M., & GALANAKIS, M. (2014). “… so what?”- Limitations of Participatory Design on Decision-making in
Urban Planning. In Proceedings of the Participatory Design Conference 2014, 06-10 October 2014, Windhoek,
Namibia, p.5-8.
SANDERS, E.B. -N. and STAPPERS, J. (2008). Co-creation and the new landscapes of design. CoDesign. Taylor &
Francis, March 2008
SANDERS, E.B.-N., BRANDT, E. and BINDER, T. (2010). A Framework for Organizing the Tools and Techniques of
Participatory Design. In the PDC’10 Proceedings of the Participatory Design Conference, Sydney, Australia, p.
195-198.
SANDERS, E.B. -N. and STAPPERS, J. (2012). Convivial Toolbox. Generative Research for the Front End of
Design. 1rs.Ed: BIS publishers.
VINES, J. CLARKE, R., WRIGHT, P., McCARTHY, J. and OLIVER, P. (2013). Configuring Participation. On how we
involve people in design. CHI 2013. Paris, France. Retrieved on 10.09.2014 from
http://di.ncl.ac.uk/publications/ConfigPart_ACMArchiveCameraOptimised.pdf
http://di.ncl.ac.uk/publications/ConfigPart_ACMArchiveCameraOptimised.pdf
WARDALE, D. (2008). A Proposed Model for Effective Facilitation. Group Facilitation. A Research and Applications
Journal, nr 9. International Association of Facilitators. p. 49-58.
TwiDer:	
  @salgado	
  
Blog:	
  
hDp://pinatasdigitales.wordpress.com/	
  
	
  
Arki	
  blog:	
  	
  
hDp://arki.mlog.taik.fi/	
  
Slideshare:	
  	
  
hDp://www.slideshare.net/marianasalgado	
  
	
  
	
  
	
  
	
  
 
Thanks!	
  	
  
mariana.salgado@aalto.fi
http://www.slideshare.net/mariana.salgado

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Who need us. Inquiring about the par0cipatory practices of others and what it means for par0cipatory designers

  • 1. Who  needs  us?   Inquiring  about  the  par0cipatory  prac0ces  of  others  and   what  it  means  for  par0cipatory  designers       Mariana  Salgado   Joanna  Saad-­‐Sulonen         Arki  Research  group   Department  of  Media   Aalto  University     Computer mediated activities group Department of Computer science Aarhus University   21.04.2015   EAD  Conference.  Paris.  France  
  • 3. Participatory design methodologies have focused mostly on activities staged by expert design practitioners or by design researchers in specific contexts, such as organizations, industry, and planning and governance. The purpose of those activities is largely to enable a variety of stakeholders to take part in the process of designing products or services through ideation and conceptualization. The outcomes of the participatory activities are then used by designers as seeds for further design and development Picturefromresearchonremixpractices-EUscreenXL-Creativevideomakersworkshop2014
  • 4. Many others — among them citizen activists, community artists, and researchers in other disciplines — make use of similar techniques for engaging participants. Who needs participatory designers if others are already doing the job? What can design researchers learn from others involved in organizing participatory activities? How can design researchers collaborate with those individuals?
  • 5. Workshops combine individual activities with others geared to small and large groups. Participants are considered “expert informants” or even “co-designers” capable of enriching the design process by formulating or evaluating ideas Picturefromresearchonremixpractices-EUscreenXL-LisbornworkshopwithContentproviders(archivists)2014
  • 6. 6  Interviews       2  
  • 7. The individuals interviewed were a community artist, a local activist in a neighbourhood association, an intern at a city-run youth center, a designer of alternative reality games who is also a member of a performing arts collective, a researcher working on health services, and an architect who defines himself as “a facilitator with a background in architecture”. The interviews were semi- structured; the activities we had identified pursuant to our work in participatory practices constituted the main topics of discussion. Picturefromresearchonvideoonlinetools-EUscreenXL-Londonworkshops2014
  • 8. Key components to the workshop as participatory technique: 1) establishing aims, 2) inviting and recruiting participants, 3) choosing appropriate tools and techniques, 4) facilitating, 5) documenting and collecting feedback from participants, 6) assessing, and 7) making use of the outcomes (e.g. integrating them into design processes and communicating them).
  • 10. AIMS For the community artist, for example, the aim is “to produce an encounter with the other.” In this case, the focus is on the change that the encounter might be capable of producing in individuals rather than on how the materials collected could be useful beyond the specific encounter. Picturefromrworkshopwithtranslators.EUscreenXL(2013)London
  • 11. TOOLS AND TECHNIQUES Participatory design tools and techniques, including mapping techniques, were among those interviewees used. General collaborative techniques and tools were used as well, including discussions and brainstorming sessions guided by a facilitator. In some cases, the tools and techniques chosen reflected the personal interests of the interviewee: the game designer/performance artist used “perception” exercises in an outdoor workshop where the aim was to get participants to change their perception of reality. Picturefromrworkshopwithtranslators.EUscreenXL(2013)London
  • 12. FACILITATING For the game designer/performance artist, a facilitator is also a performer, along with the participants, in a staged game that adds another dimension to reality. Here, the role of the facilitator, which is constantly changing, is vital to the development of the workshop. Picture from rworkshop with EUscreenXL partners on Contextualization (2014) Rome
  • 13. DOCUMENTING Some of the interviewees thought that such recordings might disrupt the atmosphere of the workshop. Some have not considered how such documentation might be used in the future and they prefer to concentrate on the situation at hand. There seems to be a correlation between the lack of audiovisual documentation and the fact that most of these practitioners do not engage in a systematic analysis of the materials gathered.Picture from rworkshop with EUscreenXL partners on Contextualization (2014) Rome
  • 15. There is no need for participatory designers to be, in all instances, the ones at the forefront of staging participatory activities. We could contribute to participatory activities instigated or staged by others Research-based practices could support the work of communities and of less experienced participatory practitioners. Towards collaborating with other participatory practitioners
  • 16. Consider different alternatives according to the situation. Staging our own activities might make sense when we need to build a rapport with participants that starts at the invitation phase and slowly develops over the course of the participatory sessions. Learning from other participatory practitioners
  • 17. By developing tools and practices for collaboration with other practitioners and with active members of communities, we might ensure more sustained forms of participation and greater collaboration over time. Expanding participatory design beyond design-driven initiatives
  • 18. All practitioners, including design researchers, should be more aware that data gathered in participatory sessions might be useful in other situations and stages and to other interested parties. We should all save, share, and generate metadata of the raw material gathered during participatory activities and store them in permanent databases. Data gathered in these workshops can be interpreted in different ways depending on practitioners’ interest and expertise. Establishing sound participatory practices for all
  • 19. We are still needed, and we also need others!
  • 20. References BRATTETEIG, T., BŒDKER, K., DITTRICH, Y., MOGENSEN, P.H. and SIMONSEN, J. (2013). Methods. Organising principles and general guidelines for Participatory Design projects. In SIMONSEN J. and ROBERTSON, T. (eds.) Routledge International Handbook of Participatory Design. New York: Routledge. BRAND, E., BINDER, T. and SANDERS, E.B.-N. (2013). Tools and techniques. Ways to engage telling, making and enacting. In SIMONSEN J. and ROBERTSON, T. (eds.) Routledge International Handbook of Participatory Design. New York: Routledge. BOTERO, A. and SAAD-SULONEN, J. (2013). Peer-production in public services: Emerging themes for design research and action. In E. Manzini and E. Staszowski (Eds). Public and Collaborative. Exploring the intersection of design, social innovation and public policy (pp. 1-12). USA: DESIS Network. Retrieved on August 18, 2014, from http://www.desis-clusters.org/documents/10157/d769f32e-dc89-4353-8a09-47a273a6dee6 BUCHENAU, M. and SURI, J. (2000). Experience Prototyping. Proc. of Designing Interactive Systems. ACM press, p. 424-433. DISALVO, C., CLEMENT, A. and PIPEK, V. (2013). Communities: Participatory Design for, with, and by communities. In SIMONSEN J. and ROBERTSON, T. (eds.) Routledge International Handbook of Participatory Design. New York: Routledge. EHN, P., DAVIES, R.C., BRATTGÅRD, B., HÄGERFORS, A., NILSSON, J., DALHOLM, E. and MITCHELL, B. (1996). The Envisionment Workshop- from visions to practice. In PDC’96 Proceedings of the Participatory Design Conference. HULCRANTZ, J. and IBRAHIM, A. (2002). Contextual Workshops: Participation in the Evaluation of Future Concepts. In Proc. PDC 02. Proceedings of the Participatory Design Conference, Malmö, Sweden. HUYBRECHTS, L., DREESSEN, K. and SCHEPERS, S. (2012). Mapping design practices: on risk, hybridity and participation. In the PDC’12 Proceedings of the Participatory Design Conference, Roskilde, Denmark. JUNGK, R. and MÜLLERT, N. (1987). Future Workshops: How to Create Desirable Futures, London: Institute for Social Inventions.
  • 21. KENSING, F. and MADSEN, H. (1991). Generating visions: future workshops and metaphorical design. GREENBAUM, J and MORTEN, K. (eds.). Design at work: cooperative design of computer systems. Hillsdale, NJ: Lawrence Erlbaum Associates. KOLFSCHOTE, G.L., den HENGST-BRUGGELING, M. and de VREEDE, G-J. (2007). Issues in the Design of Facilitated Collaboration Processes. Group Decision and Negotiation. Springer (16) p.347-361. LIGHT, A. and AKAMA, Y. (2012). The Human Touch: Participatory practice and the role of the facilitation in designing with communities. In the PDC’12 Proceedings of the Participatory Design Conference, Roskilde, Denmark, p.61-70. SAAD-SULONEN, J. (2014). Combining participations. Expanding the locus of participatory e-planning by combining participatory approaches in the design of digital technology and in urban planning. Doctoral Dissertation. Helsinki: Aalto University. SAAD-SULONEN, J. & HORELLI, L. (2010). The Value of Community Informatics to Participatory Urban Planning: a case-study in Helsinki. Journal of Community Informatics, 6(2). SALGADO, M. (2009). Designing for an Open Museum. An Exploration on Content Creation and Sharing through Interactive Pieces. Doctoral dissertation: University of Art and Design Helsinki. SALGADO, M., & GALANAKIS, M. (2014). “… so what?”- Limitations of Participatory Design on Decision-making in Urban Planning. In Proceedings of the Participatory Design Conference 2014, 06-10 October 2014, Windhoek, Namibia, p.5-8. SANDERS, E.B. -N. and STAPPERS, J. (2008). Co-creation and the new landscapes of design. CoDesign. Taylor & Francis, March 2008 SANDERS, E.B.-N., BRANDT, E. and BINDER, T. (2010). A Framework for Organizing the Tools and Techniques of Participatory Design. In the PDC’10 Proceedings of the Participatory Design Conference, Sydney, Australia, p. 195-198. SANDERS, E.B. -N. and STAPPERS, J. (2012). Convivial Toolbox. Generative Research for the Front End of Design. 1rs.Ed: BIS publishers. VINES, J. CLARKE, R., WRIGHT, P., McCARTHY, J. and OLIVER, P. (2013). Configuring Participation. On how we involve people in design. CHI 2013. Paris, France. Retrieved on 10.09.2014 from http://di.ncl.ac.uk/publications/ConfigPart_ACMArchiveCameraOptimised.pdf http://di.ncl.ac.uk/publications/ConfigPart_ACMArchiveCameraOptimised.pdf WARDALE, D. (2008). A Proposed Model for Effective Facilitation. Group Facilitation. A Research and Applications Journal, nr 9. International Association of Facilitators. p. 49-58.
  • 22. TwiDer:  @salgado   Blog:   hDp://pinatasdigitales.wordpress.com/     Arki  blog:     hDp://arki.mlog.taik.fi/   Slideshare:     hDp://www.slideshare.net/marianasalgado